Hotel Relax

Hotels
•
Independent
8.2 (23 reviews)
Via E. Aliffi, 9, Syracuse, SR, 96100 , Syracuse , IT
+39 0931 740122

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Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health club
Electric bicycle charging station
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Cons:
Dirty structure
Broken fridge
Lack of hot water

Categories

Cleanliness
6.05
The structure was found dirty, which negatively impacted the experience.
Service
8.55
Standard quality for this hotel tier.
Location
8.55
Standard quality for this hotel tier.
Room Quality
8.55
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.55
Standard quality for this hotel tier.
Food and Beverage
8.55
Standard quality for this hotel tier.
Overall Experience
8.25
The overall experience was negatively affected by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Luxurious Spa Services

Indulge in rejuvenating massages and facials at the full-service spa for a truly relaxing experience.

Recreational Paradise

Enjoy a variety of recreational amenities such as a health club, sauna, and seasonal outdoor pool, perfect for unwinding and staying active during your stay.

Fine Dining and Entertainment

Treat yourself to delectable meals at the on-site restaurant, sip on drinks at the bar/lounge or poolside bar, and take advantage of room service for a cozy night in.

Ready to experience ultimate comfort and luxury at Hotel Relax? Book your stay with us for an unforgettable getaway in Syracuse!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 23 reviews
Cleanliness: 6.05
Service: 8.55
Location: 8.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.25
J
Julija • family_with_children • mv
9
2026-08-08 • via Nuitee
A
Alessandra • family_with_children • it
6
Pros:

La piscina e il personale gentile e disponibile.

Cons:

Alcuni dettagli sugli arredi erano rotti o usurati. Luci che non funzionavano e sifone bagno che perdeva. Sarebbe necessario una ristrutturazione.

2026-08-08 • via Nuitee
M
Morgane • family_with_children • fr
10
Hitel en retrait de la ville, au calme,ilmense piscine où on peut nager
Pros:

La piscine très grande et peu de monde dc de la place pour nager
Petit déjeuner varié

2026-08-08 • via Nuitee
M
Michael • couple • at
8
Für Kurzaufenthalt Syrakus optimal
Pros:

Ideal für Stadtbesichtigung Syrakus. Lage etwas ausserhalb, dafür Parkplatz dabei. Schwimmbad optimal!

2026-08-08 • via Nuitee
M
Mirko • family_with_children • it
8
2026-08-08 • via Nuitee
M
Massimo • couple • it
8
Pros:

Posizione strategiaca per visitare Siracusa.
Check in anche nelle ore notturne per noi indispensabile visto che arrivavamo all'aeroporto di Catania in tarda serata
Ottima prima colazione continentale

2026-08-07 • via Nuitee
M
Mateusz • family_with_children • pl
9
2026-08-07 • via Nuitee
A
Adolfo • couple • it
10
2026-08-06 • via Nuitee
E
eric • family_with_children • fr
9
Bon endroit pour une étape lors d’un tour de la Sicile.
Pros:

Hôtel à l’écart de la ville. Grande piscine agréable avec bar. Restauration possible sur place le soir. Salle de sport, sauna, hammam. Bon point d’étape pour une visite de Syracuse.

Cons:

Rien

2026-08-06 • via Nuitee
E
elisa • family_with_children • it
9
Una tre giorni a Siracusa
Pros:

Ottima colazione sia dolce che salata
La piscina è fantastica

Cons:

Hotel situato a qualche km in auto dal centro

2026-08-06 • via Nuitee
N
nathalie • family_with_children • fr
9
Top
Pros:

Accueil confort propreté
Petit déjeuner

Cons:

Snacking piscine un peu simple

2026-08-04 • via Nuitee
M
Monika • family_with_children • pl
10
2026-08-04 • via Nuitee
C
Caterina • family_with_children • it
6
E’ un soggiorno che non rifarei più
Pros:

Buona la colazione e il personale di sala professionale e disponibile

Cons:

La piscina era tenuta al minimo della pulizia sì l’interno della piscina che l’esterno erano scivolosi e il bagno non veniva pulito durante la giornata
Mi hanno fatto pagare 40 € l’ingresso di due persone che sono venute a trovarci per bere qualcosa insieme e che non hanno usato la piscina e nient’altro ,tra l’altro abbiamo consumato all’interno della piscina! Drink annacquato e carissimo ! La cena all’interno della struttura cara,scarsa e senza sapore

2026-08-04 • via Nuitee
V
Vilijanda • couple • lt
10
2026-08-02 • via Nuitee
S
SAMANTHA • extended_group • it
8
2026-08-02 • via Nuitee
V
viduc • couple • fr
1
Du vol
Pros:

Tras mauvais rapport qualité prix. Établissement vieillissant. Ne correspond pas à un 4 étoiles

Cons:

Le validation de la demande de. Changement sans l'accord du clien

2026-08-02 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
Relaxing and welcoming
Pros:

The hotel was on good repair and fairly modern.

Cons:

There had been som gardening work outside cutting bag a plant that smelt like old football boots. Not really the hotel’s fault the plant stinks.

2026-07-25 • via Nuitee
M
Marcin • couple • pl
10
Good price for value ratio
Pros:

Everything was ok, hotel is a bit old but everything is a top class. Super clean room, working AC, blinders, very helpful stuff, decent breakfast (both sweet or protein). Good price for value ratio. Other guests were mostly Italians. It was starting point for visiting the south-east Sicily area with the rented car so the location was working very well for us.

Cons:

The shower cabin in my room was a bit small (I am 183cm and 80 kg only) however the bathroom was big. I would also recommend to change disposables gels into refill dispensers.

2026-07-25 • via Nuitee
L
Libero • couple • it
8
Pros:

È un grazioso hotel, in posizione molto tranquilla i cui punti di forza sono la bella piscina, staff molto cordiale, un ristorante di qualità (anche se con poca varietà) e ampio parcheggio. Serve la macchina per qualsiasi spostamento ma il collegamento con le strade principali è abbastanza facile

Cons:

Migliorerei il servizio bar/snack all'interno della struttura. Occorre un bar interno dove potersi sedere a mio avviso aperto anche la sera e una selezione maggiore presso il bar della piscina durante il giorno.
Arredi un po' datati ma in buono stato

2026-07-25 • via Nuitee
F
Fabio • family_with_children • it
9
2026-07-25 • via Nuitee