Hotel Relax

Hotels
Independent
8.2 (23 reviews)
Via E. Aliffi, 9, Syracuse, SR, 96100 , Syracuse , IT

Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health club
Electric bicycle charging station
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Cons:
Dirty structure
Broken fridge
Lack of hot water

Categories

Cleanliness
6.05
The structure was found dirty, which negatively impacted the experience.
Service
8.55
Standard quality for this hotel tier.
Location
8.55
Standard quality for this hotel tier.
Room Quality
8.55
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.55
Standard quality for this hotel tier.
Food and Beverage
8.55
Standard quality for this hotel tier.
Overall Experience
8.25
The overall experience was negatively affected by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Luxurious Spa Services

Indulge in rejuvenating massages and facials at the full-service spa for a truly relaxing experience.

Recreational Paradise

Enjoy a variety of recreational amenities such as a health club, sauna, and seasonal outdoor pool, perfect for unwinding and staying active during your stay.

Fine Dining and Entertainment

Treat yourself to delectable meals at the on-site restaurant, sip on drinks at the bar/lounge or poolside bar, and take advantage of room service for a cozy night in.

Ready to experience ultimate comfort and luxury at Hotel Relax? Book your stay with us for an unforgettable getaway in Syracuse!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 23 reviews
Cleanliness: 6.05
Service: 8.55
Location: 8.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.25
A
Angelo Maria
10
Pros:

Camere pulite personale cortese, accogliente e pronto a soddisfare ogni richiesta, ristorante ottimo colazione abbondante e varia. Piscina pulita. La Spa non usufruita, ma sicuramente ottima.

2025-10-02 via Nuitee
G
Giuseppa
2
Pros:

Buon giorno abbiamo trovato la struttura sporca lenzuola più il frigo rotto tutta la notte acqua calda abbiamo comprato delle cose nostre da bere ma con il frigo rotto abbia l bevuto tutto caldo.

2025-08-05 via Nuitee
I
isabelle
10
Excellente adresse
Pros:

Hotel charmant. Personnel extremement serviable et d'une gentillesse incroyable
Belle piscine

2025-07-05 via Nuitee
E
Eduardo
10
Vale a pena se hospedar no Hotel Relax
Pros:

Hospedagem foi ótima, funcionários prestativos, excelente serviço, piscina e restaurante são diferenciais.

2025-06-23 via Nuitee
A
Angelo Maria
8
Buona permanenza malgrado hotel.com
Pros:

Personale cortese, ottimo ristorante, ottima pulizia, condizioni dell'arredamento e dei sanitari buoni. Unico neo(e últimamente è già successo altre volte ) che su hotel. com prenotiamo una camera con balcone ed invece ci ritroviamo solo finestra:per gli esercenti la colpa è di hotel.com che da in prenotazioni sul suo sito camere con servizi inesistenti nella realtà rispetto allo standard prenotato. Purtroppo notiamo in questo 2024 un peggioramento offerto da hotel.com

2024-06-22 via Nuitee
S
Suria a
6
Pros:

Hotel custo benefício muito caro
Box do banheiro minúsculo, portas quebradas
Café da manhã péssimo

2024-01-05 via Nuitee
C
Cliff
10
Nice Stay
Pros:

Family of four adults staying in one room. It is an older hotel and you have to drive past a depressed area, but the staff was nice, the room adequate and dinner and the breakfast was good.

2024-01-02 via Nuitee
Y
Yves partner
10
Pros:

Le personnel très accueillant à la réception et au restaurant, particulièrement Roberto Paparone. Excellent séjour.

2019-10-20 via Nuitee
V
Verified traveler family_with_children
10
Pros:

The staff was fantastic. From the person at check in who worked hard to get it done easily after a long day. The wait staff all spectacular. Best Roberto and Francisco anything we needed we got and then some. Made the stay great. Five star service at a discount style hotel.

2019-08-25 via Nuitee
A
Arculeo
10
All'insegna del relax
Pros:

Esperienza positiva posizione strategica per raggiungere facilmente i luoghi storici

2019-08-23 via Nuitee
V
Verified traveler family
10
Pros:

Tutto ok perfetto, unica pecca insetti dentro la piscina.

2019-08-19 via Nuitee
L
Luigi
8
Buon hotel dove rilassarsi.
Pros:

Soggiorno gradevole, specie nei mesi estivi perché provvisto di piscina e spa. Servizio cortese e gentile. La struttura, credo degli anni 70, necessiterebbe di qualche intervento manutentivo.

2018-12-15 via Nuitee
A
Alain
8
Hotel Relax- Sept 2015
Pros:

Hotel bien équipé, dans un quartier calme à 15 mn du centre ... avec une voiture!
Restaurant de l’hôtel est d'un très bon rapport qualité-prix ; avec une qualité de service vraiment au dessus .
Le personnel est très serviable et ils font tous l'effort de parler français ( plus que rare en Sicile !!)

2015-09-19 via Nuitee
S
Stephen
8
Comfortable hotel with friendly staff
Pros:

we had a really enjoyable stay. The hotel is comfortable and the staff were helpful and friendly (keeping the restaurant open a little later than usual for us on our first nigh; organising a taxi to Ortigia). The pool was good too. The breakfast was OK, although the coffee was poor. The room was spacious but the shower water went all over the bathroom floor which was annoying. The hotel is outside Syracuse but still well located for key attractions.

2015-08-26 via Nuitee
N
Nicolas
6
Deux nuits à Syracuse
Pros:

L’hôtel disponible de son propre parking et est situé dans une zone d'activité. Pour se déplacer la voiture est indispensable.
La piscine est agréable, pour la chambre nous avons eu une des seules sans volet.
La personne de l’accueil a été très agréable et de très bon conseil.

2015-08-21 via Nuitee
G
Giuseppe
8
Pros:

Hotel privo di frigo bar con una temperatura di oltre 38 gradi centigradi. Ritengo che per un 4 stelle debba essere fondamentale

2015-07-27 via Nuitee
V
vincenzo
10
ritornero'.
Pros:

ottimo soggiorno,personale gentile,camere pulite ottima colazione e ottima la pizza,unico difettuccio la doccia era un po' scomoda.comunque ritornero' molto volentieri.

2014-12-17 via Nuitee
Y
Yeye
8
Tres bon hotel bon rapport qualite prix
Pros:

54€ la nuit en septembre cest pas cher du tt je pense.
Cest propre, le personnel est gentil, parle francais, est serviable.
La piscine est magnifique, tres grande.
Il y'a un centre de bien etre, j'ai pu gouter un massage relaxant pour 30€ l'heure. Excellent !!!
On etait en voiture, donc je ne peux me prononcer sur la facilité des deplacements. Par contre parking gratuit avec grand nombre de place.
En voiture, a 10 min du centre.
Je le recommande vivement

2014-09-28 via Nuitee
V
Verified traveler
8
Grazioso Hotel, tranquillo........!
Pros:

Sono stata di recente con mio marito, l'Hotel è carino, il personale è cortesissimo e fa di tutto per accontentare la clientela, la piscina, pulita ed anche qui il bagnino sempre cortese, peccato che c'è l'accesso anche per le persone esterne all'hotel; l'albergo ha pure un piccolo centro benessere, li, ci siamo rilassati tantissimo con la cromoterapia,sauna,doccia emozionale ed aromaterapia......essenze di menta.......l'unica pecca è stata non trovare il frigobar nella camera............la nostra stanza era esposta lato mare e si vedeva a distanza la cupola del Santuario della Madonna delle Lacrime......Ovviamente per arrivare al centro bisogna avere un mezzo proprio......

2014-07-22 via Nuitee
V
Verified traveler
8
Ampio parcheggio
Pros:

Molto bene. Ci tornerei

2014-01-05 via Nuitee