Ambassade Hotel

Hotels
9.8 (1435 reviews)
Herengracht 341 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Damp rooms
Uncooperative service at times

Categories

Cleanliness
8.7
Rooms are reported to be damp and the hotel is referred to as 'the worst hotel' indicating poor cleanliness.
Service
10
Generally positive experiences with staff being helpful and attentive across multiple reviews.
Location
10
Repeated emphasis on the great location; centrally located with access to attractions.
Room Quality
10
Described as comfortable and spacious with some positive remarks on decor.
Amenities
10
Fantastic amenities and well-reviewed dining experiences.
Value for Money
9.7
While the hotel has many positive aspects, the issues raised suggest it may not fully justify higher rates.
Food and Beverage
10
High praise for food quality, especially at the restaurant.
Overall Experience
10
General consensus of satisfaction with multiple guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:49

Property Description

Luxurious Accommodation:
Experience a touch of elegance at Ambassade Hotel in Amsterdam, located just 700 meters from Royal Palace Amsterdam. Indulge in our 4-star accommodation featuring well-appointed rooms with modern amenities like air conditioning, flat-screen TVs, and free WiFi.

Culinary Delights:
Savor the flavors of French and international cuisine at our on-site restaurant, where vegetarian, dairy-free, and gluten-free options are also available. Enjoy a delightful dining experience during your stay with us.

Convenient Services:
Benefit from our 24-hour front desk, business center, and concierge service for all your needs. Explore the city with ease by utilizing our bike and car hire services. Whether it's exploring nearby attractions or enjoying a cycling adventure, Ambassade Hotel has you covered.

Book now and elevate your Amsterdam experience at Ambassade Hotel!

Important information:

The Ambassade Hotel will reserve an amount on your credit card equivalent to 1 night to guarantee the reservation. This amount will be shown on your credit card statement. Only if a nonrefundable reservation is made, the charges shall be done immediately by the hotel.

The credit card must be presented at check-in with a valid I.D. and belong to the guest who is checking in.

Extra beds can be accommodated at a surcharge in some of the room types upon request and after confirmation from the hotel. Please use the Special Requests Box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 40 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for € 75 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for € 40 per person per night when using an available extra bed.
    People 11 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1435 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.7
Food and Beverage: 10
Overall Experience: 10
G
Grace couple us
10
2026-07-02 via Nuitee
A
Andrew couple gb
9
Great hotel, fantastic staff
Pros:

The location is perfect and all the staff were very friendly and helpful

2026-07-02 via Nuitee
N
Nestor solo_traveller ar
10
2026-07-01 via Nuitee
D
Debra couple ca
10
Exceptional place to stay- great hotel exceptional staff!
Pros:

It is very central and unique.

2026-06-30 via Nuitee
A
adam couple pl
3
Take above as a warning.
Pros:

Restaurant very good

Cons:

The small attic room we got was unbearrable hot that it shoud not be used under any circumstances. temperatures over

30 oC pose serious health risk. Hotel's profits are important but guests's comfort shoud matter too.

2026-06-27 via Nuitee
C
cathy solo_traveller us
7
2026-06-27 via Nuitee
T
Todd couple us
10
Great place. Highly recommend
Pros:

Location and friendly staff

Cons:

Nothing

2026-06-26 via Nuitee
D
Donna couple ca
10
Exceptional stay.
Pros:

Beautifully decorated. Exceptional service. Great food. Well situated in the nine streets area. Overlooks a canal.

Cons:

Nothing

2026-06-25 via Nuitee
T
Tugrul solo_traveller tr
7
2026-06-25 via Nuitee
R
RUDOLPH family_with_children us
10
Great place to stay
Pros:

Hotel Ambassade is fantastic! My room was spotless, beautifully decorated, and featured a firm yet very comfortable bed. The front desk team: Iris, Isa, Laura, Jasper, Ewout, and Wim deserve special recognition. They were exceptionally friendly, professional, and always willing to help, making my stay even more enjoyable.

The hotel's location is another major highlight. It is centrally situated, with all the main attractions just a short walk away. I would happily stay here again and highly recommend it to anyone visiting the area.

Cons:

Nothing

2026-06-24 via Nuitee
A
Antje solo_traveller de
8
2026-06-24 via Nuitee
W
Wanda solo_traveller us
9
Great location, friendly staff and within walking distance to many attractions.
Pros:

The Hotel Ambassade is a lovely hotel with very accommodating staff. My 76 yo partner is not able to climb steep staircases and we needed a room in the main hotel with a lift. Jasper so kindly responded to my inquiry and said they would reserve a room to accommodate our request. He even noticed that our scheduled arrival time was extremely early and explained the hotel policy for early check-in. We paid a small amount for priority cleaning so the room would be ready by 1pm. We were in our room by 10:30a and after an 8 hour red-eye flight we were very grateful, to say the least. George greeted us at check-in and was kind, professional and welcoming. He explained in detail what the hotel had to offer guests, mapped out landmarks in the surrounding area, stored our luggage until the room was ready and was just an all around terrific person with great energy.

The superior deluxe canal view room was clean and beautiful. We would stay here again and highly recommend the hotel to friends and family.

Cons:

The only thing we didn’t like was the poor service at the hotel restaurant one morning. Sasha, a server in the restaurant completely ignored us. She took the orders of everyone who was seated before and after us and never acknowledged our presence until I asked for her name. The restaurant was not crowded and there was no way she mistakenly overlooked our table. This didn’t sit well with us and we never returned to the restaurant for another meal. We had breakfast there when we first arrived and dinner the night before this incident. Perhaps she needs to be trained to acknowledge all customers seated in her section rather than making some customers invisible to her.

2026-06-24 via Nuitee
M
Martin solo_traveller us
10
Next time we come to Amsterdam, this is where we’ll stay.
Pros:

Exceptional staff. Always pleasant and catered to our every need

2026-06-20 via Nuitee
J
Jaime family_with_children us
10
Great location and beautiful furnishings. There is also a nice restaurant onsite.
Pros:

The location is fabulous! Right on a canal in the center of the city.

Cons:

Nothing

2026-06-19 via Nuitee
Виктория solo_traveller ru
9
2026-06-13 via Nuitee
Z
Zhirui couple us
7
2026-06-10 via Nuitee
R
René solo_traveller ch
8
2026-06-09 via Nuitee
P
PAMELA couple us
10
We had a wonderful time
Pros:

Great location and very comfortable room

Cons:

A bit pricey- but probably worth it

2026-06-08 via Nuitee
R
Rakshina solo_traveller ru
8
2026-06-04 via Nuitee
M
Marilyn solo_traveller za
10
2026-06-04 via Nuitee