De Herbert Amsterdam - Formerly France Hotel

Hotels
7.4 (3906 reviews)
Oudezijds Kolk 11 , Amsterdam , NL
+31 20 535 3777

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good service
Cons:
Cleanliness issues
Room quality complaints
Limited amenities

Categories

Cleanliness
5.93
There were complaints about the cleanliness in multiple reviews, including dirty rooms and issues with the bathroom.
Service
9.9
Positive mentions of friendly and helpful staff, with specific praise for reception team members.
Location
9.44
Multiple reviews praised the excellent location near transportation and attractions.
Room Quality
6.89
Some guests reported small and outdated rooms, including specific issues with room amenities.
Amenities
5.92
Limited amenities mentioned in the reviews, with some guests expecting more options.
Value for Money
6.88
There were mentions of unsatisfactory value for the price paid, especially compared to similar hotels.
Food and Beverage
5.93
No breakfast mentioned in reviews, with overall dissatisfaction regarding food options.
Overall Experience
8.3
Despite some negative aspects, guests had notable positive experiences that balanced the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:02

Property Description

Canal-side Charm and Convenience
France Hotel offers a unique stay on a canal street near Amsterdam Central Station. Scenic Views and Comfort Enjoy air-conditioned rooms, some with canal views, and modern amenities like free WiFi. Convenience at Your Fingertips Take advantage of the on-site restaurant and Irish pub, vending machines, and bike rentals. Explore the city easily with major attractions within walking distance and tram access nearby. Book your stay now and experience the best of Amsterdam at France Hotel!

Important information:

Valet parking service is offered at an extra charge (not on-site).

Please note that the budget rooms either have a frosted-glass window or no window at all.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AMS

Location

Guest Reviews

7.4
Based on 3906 reviews
Cleanliness: 5.93
Service: 9.9
Location: 9.44
Room Quality: 6.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 5.93
Overall Experience: 8.3
A
Annemarie • couple • nl
8
Pros:

De locatie is uitstekend. Als je een kamer aan de grachtkant hebt, heb je levendig uitzicht en ook het bijpassende lawaai. Oordoppen meenemen dus.

Cons:

De kamer was helemaal vernieuwd maar in de rest van het hotel was de verbouwing nog in volle gang. Er wordt geen ontbijt geserveerd maar er is een koffiebarretje waar je zoetigheden kunt kopen.

2026-11-07 • via Nuitee
R
Rodrigo Rossetto • couple • br
10
Super Vale a Pena.
Pros:

Atendimento muito bom, cama extremamente confortável, com roupas de cama e toalhas super novas e extremamente limpas. Apesar do quarto não ter janela, (sabíamos disto durante a reserva). Tinha um "simulador de janela". Mobilia muito agradável, ar condicionado central funcionando super bem. Muito bem localizado. Foram muito gentis em fornecer espaço para deixarmos nossas bagagem após o checkout. Super recomendo. De frente para um dos canais....

Cons:

De não ter janela. Mas, foi um detalhe muito pequeno em vista de todas as outras comodidades e conforto oferecido. Caso for usar o google maps para chegar ao hotel, eventualmente ele pode te levar para a rua de traz, e você não o encontrará. mas basta voltar vai andar cerca de 100 metros, não foi um problema.

2026-11-06 • via Nuitee
S
shimpei • solo_traveller • jp
8
2026-11-03 • via Nuitee
K
Kevin • couple • gb
8
Pros:

Good location clean and friendly place

2026-10-31 • via Nuitee
J
JOSE CARLOS • couple • br
8
Como usamos somente para pernoite, foi até razoável, mas poderia ter sido melhor. Localização boa
Pros:

Sim, a localização é boa, não teve café da manhã incluso

Cons:

O quarto é pequeno, e apertado. Não tem armários, nem frigobar. Para as roupas, somente uma pequena
"arara ", sem um único cabide. Solicitado alguns cabides junto `a recepção, estes informaram não ter para disponibilizar.

2026-10-31 • via Nuitee
J
John • extended_group • gb
8
Great staff tried really hard but the price was huge for the condition and noise
Pros:

Great location but it was being upgraded and this was not advised.

Cons:

Wry small rooms and noisy at night

2026-10-29 • via Nuitee
C
Carine • extended_group • fr
10
Hôtel incroyable !!
Pros:

Hôtel très bien situé, à proximité de la gare et en plein centre d’Amsterdam. Malgré son emplacement central, l’établissement reste calme le soir, ce qui est très appréciable.

L’équipe est chaleureuse et accueillante, toujours un sourire et un bonjour lorsque l’on croise ses membres. La chambre est confortable, joliment décorée et très bien aménagée : grande télévision, grands coussins confortables, lit agréable et salle de bain lumineuse. Mention spéciale pour les magnifiques tableaux présents dans ma chambre, qui apportent beaucoup de charme à la décoration !

Un autre petit détail très appréciable : une agréable odeur dans les chambres qui accompagne le séjour et contribue à la sensation de bien-être.

Une très belle expérience, que je recommande à 100% sans hésiter !

2026-10-29 • via Nuitee
K
Klaudija • couple • no
1
Skam!
Pros:

Dette var kjempe dårlig service, de tok ekstra penger for skatter når skatter og avgifter var inkludert i prisen. Veldig dyrt. Liten. Personale tar ikke telefon svarer ikke på meldinger.

Cons:

Skam. De tar ekstra betaling og informasjon fra bankkortet.

2026-10-29 • via Nuitee
F
Francine • solo_traveller • gb
1
2026-10-28 • via Nuitee
M
Maria victoria • couple • ar
10
2026-10-25 • via Nuitee
M
Mohammed • couple • gb
9
2026-10-24 • via Nuitee
M
Mechthild • couple • de
9
Es hat alles gepasst in Zimmer 311!
Pros:

Das Hotel de Herbert hat eine tolle Lage, nah zum Bahnhof und zur Altstadt. Es liegt an einer malerischen Gracht mit historischen Häusern und der Nicolaas Kirche.
Wir hatten ein schönes Doppelzimmer mit herrlicher Aussicht auf die Gracht und die Kirche, es war frisch renoviert und modern ausgestattet.
Auch der Fön war mal richtig gut leistungsstark!
Das Hotelpersonal war freundlich. Die Zimmer werden auf Anfrage gesäubert, wir haben bei 2 Nächten darauf verzichtet.
Das Hotel selbst ist nicht groß, Rezeption und Lobby modern und eher klein. Frühstück hatten wir nicht gebucht, wird aber angeboten.
In Hotelnähe haben wir das libanesische und italienische Restaurant ausprobiert und wir fanden das Essen jeweils sehr gut und daher empfehlenswert! Es gibt auch an der Ecke eine Cocktailbar, wo richtig viel los war.

2026-10-23 • via Nuitee
D
Denis Guilherme • couple • br
7
Good, but expensive
Pros:

Location is great

Cons:

Floor is loud

2026-10-22 • via Nuitee
K
Kellie • couple • gb
10
Excellent
Pros:

Recently refurbished, very good deco. Rooms great, bed very comfortable, however pillows enormous and difficult to get comfortable on

2026-10-21 • via Nuitee
R
Ravit • couple • il
10
Pros:

Yery good 👍

Cons:

They people and they room very caind

2026-10-17 • via Nuitee
A
Ahmad • couple • ae
7
2026-10-17 • via Nuitee
A
Abdul • solo_traveller • au
9
2026-10-13 • via Nuitee
W
Wagde • couple • il
7
2026-10-13 • via Nuitee
S
Stéphane • solo_traveller • gp
6
Pros:

Emplacement idéal pour visiter la ville. Chambre trés simple mais agréable. Équipements en parfait état.

Cons:

Aucune vue depuis la chambre, un peu cher par rapport aux services offerts, pas de déjeuner prévus sur place

2026-10-12 • via Nuitee
P
Paolo • extended_group • it
10
Pros:

La posizione

Cons:

Il terzo letto

2026-10-11 • via Nuitee