Hotel Prins Hendrik

Hotels
7.9 (6525 reviews)
Prins Hendrikkade 53 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Pleasant breakfast
Cons:
Lack of kettle and amenities
Old room quality
Rigid service in some aspects

Categories

Cleanliness
8.1
The room was nice and clean. Several reviews noted cleanliness positively.
Service
8.6
Generally friendly staff, though there were instances of rigidity.
Location
9.1
Location is ideal, very central and convenient.
Room Quality
7.1
Some complaints about old rooms and bed comfort.
Amenities
7.6
Some basic amenities were lacking, like a kettle and toaster.
Value for Money
7.6
Some reviews indicated the price may not justify the experience.
Food and Beverage
7.1
Breakfast had issues with variety and quality in some reviews.
Overall Experience
8
Overall experience mixed but highlighted by good location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:12

Property Description

Charming Dutch City House Hotel

Convenient Accommodation: Hotel Prins Hendrik, located across from Amsterdam central station, provides comfortable rooms with seating areas, flat-screen TVs, and work desks. Enjoy a complimentary breakfast and WiFi during your stay.

Dining Options: Indulge in a varied menu at Prins Hendrik’s restaurant, or relax on the terrace. The Amsterdam-style bar serves refreshing drinks and snacks all day.

Prime Location: Explore nearby attractions like the Anne Frank House and the Royal Palace, all within a 10-minute walk. With pubs and theatres nearby, Hotel Prins Hendrik offers the perfect base for your Amsterdam adventures.

Book now for an unforgettable stay at Hotel Prins Hendrik!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.9
Based on 6525 reviews
Cleanliness: 8.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 7.1
Overall Experience: 8
L
Lynette family_with_children gb
9
Enjoyable Interesting hotel very central to everything and it had lots of character. Fairly quiet.
Pros:

Good rooms two of the four were very good size
One should have been single beds but was a double and two were at the back which was not such a nice view and not so big
Breakfast excellent and catered for Gluten Free diet
Staff were excellent advising us where to go with kids

Cons:

Four rooms at the front

2026-08-29 via Nuitee
S
Sylvie solo_traveller fr
9
Pros:

La situation est exceptionnelle, le petit déjeuner bon et copieux, la chambre était spacieuse et nettoyée tous les jours.

Cons:

Le bruit de la rue est important, il faut fermer les fenêtres en été...

2026-08-28 via Nuitee
E
Elena couple it
8
2026-08-28 via Nuitee
M
Marie Antoinette family_with_children fr
10
Très bon séjour dans cet hôtel idéalement situé au cœur d’Amsterdam, à proximité de la gare. L’emplacement est vraiment
2026-08-27 via Nuitee
F
Fernando family_with_children es
1
2026-08-27 via Nuitee
J
Jiří couple cz
10
Super misto k prespani v Amsterdamu
Pros:

Poloha a snidane

Cons:

Obcas v noci hluk z ulice

2026-08-27 via Nuitee
A
Andreapizzo solo_traveller it
8
I spent a good weekend in this hotel.
Pros:

The location of the hotel is very good, near the Central Station. The room was cleaned and with a good size. At the breakfast I found a large choice.

Cons:

During the night, various noises could be heard coming from the nearby square.

2026-08-26 via Nuitee
F
fırat family_with_children tr
7
2026-08-26 via Nuitee
A
Antonio Beaumord extended_group br
9
Pros:

Excellent staff and a delicious breakfast.

2026-08-25 via Nuitee
İsmail önder solo_traveller tr
10
Very good hotel to stay short time
Pros:

Good location, breakfast was fine, polite staff, room was clean and comfortable. We are happy to stay and i choose again.

Cons:

Bathtub should be cleaner, no aircond. but it was ok weather was cold but radiator was very hot and good, no refrigiator, no kettle.

2026-08-25 via Nuitee
M
Massimiliano couple it
8
Soggiorno gradevole, soprattutto per l'ottima posizione
Pros:

posizione colazione e la grande vasca da bagno dove usare le bombe da bagno!

Cons:

mobili molto vecchi e letto non proprio comodo, ventola del bagno rumorosissima, mancanza phon

2026-08-25 via Nuitee
A
Alfred solo_traveller nl
8
Pros:

Mooie kamer. Dichtbij centrum. Het is een beetje verouderd maar wel netjes allemaal. Bedden slapen goed. Locatie is prachtig.

Cons:

Niet

2026-08-25 via Nuitee
J
Jutta couple de
9
Gerne und jederzeit wieder
Pros:

Super Lage ! Sehr gemütlich!

2026-08-25 via Nuitee
P
Parise solo_traveller it
8
2026-08-25 via Nuitee
A
Angelika solo_traveller at
10
Pros:

Sehr ruhige Lage perfekt für einen Aufenthalt in Amsterdam sehr netter Empfang alles unkompliziert sehr sauber

2026-08-24 via Nuitee
S
Sharry solo_traveller gb
10
Perfect for what I paid for
Pros:

I have stayed here before and it has improved where I thought there wasn’t anymore they could have possibly improved upon

Cons:

Nothing I did not like

2026-08-24 via Nuitee
G
Guadalupe solo_traveller es
8
Pros:

La ubicación al lado de la estación central y al lado del centro siendo ideal para no tener que coger ningún medio de transporte para visitar la ciudad.
El personal ha sido muy agradable.
Habitación amplia con 4 camas
Bonitas vistas desde las ventanas de la habitación.

Cons:

Un poco viejo.
Bañera muy alta para entrar.
Desayuno básico e igual cada día.

2026-08-24 via Nuitee
M
Mehmet Akif family_with_children tr
4
Grossly Overpriced with Absurd Policies and Hostile Staff, Location Does Not Justify This Nightmare
Pros:

Close to city center, and train sitation.

Cons:

We stayed at Hotel Prins Hendrik as a group of 4 for 3 nights and 4 days. Given the exorbitant rates which are far higher than many other options in the city, our stay was an absolute disaster. While the hotel is close to the central train station and city center, prime location cannot compensate for the total lack of hospitality, dreadful service, and nonsensical rules.

Ridiculous Key Policy & Unattended Reception: In a setup I have never seen anywhere else, our group of 4 was issued only a single room key card. Worse still, the hotel demands you hand in the key at the front desk every time you leave. Every time we returned, the reception desk was deserted, forcing us to stand around waiting for minutes just for someone to show up and hand us our key.

Hostile Night Staff & The Hot Water Incident: The staff's attitude was exceptionally cold and dismissive, treating guests like unwelcome intruders. Because the room provided no kettle, we went down to the bar at night simply asking for a bottle of hot water and two tea bags. The night staff glared at us with utter disdain—as if making an alien, absurd demand—and then had the nerve to charge us extra just for plain hot water.

Dreadful Breakfast: The morning buffet was a complete joke. There was practically nothing decent to eat, the selection was bare-bones, and the quality was shockingly poor for a hotel charging premium prices.

Completely Stripped, Smelly Rooms: The rooms lacked the most basic amenities—no kettle, no iron, no hairdryer, no minibar, and not even a single complimentary glass or bottle of water. The room had a persistent foul odor, suffered from awful ventilation, and the Wi-Fi connection was completely dead and unusable.

Paying top-tier prices for bare rooms, inedible food, restrictive key rules, and staff who treat you with contempt over a cup of hot water is unacceptable. Do not be misled by the central location, book somewhere else.

2026-08-24 via Nuitee
M
Marjut couple se
10
2026-08-24 via Nuitee
M
Maria Chiara extended_group it
1
La cosa peggiore l’accoglienza ma anche gli ambienti sono soffocanti e da ristrutturare totalmente
Pros:

Niente

Cons:

Accoglienza sgarbata e ambiente chiuso e vecchio

2026-08-24 via Nuitee