Best Western Dam Square Inn

Hotels
•
Best Western
8.2 (3092 reviews)
Gravenstraat 12 - 16 , Amsterdam , NL
+31 20 623 3716

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly/helpful staff in many reviews
Clean rooms reported by many guests
Comfortable beds noted repeatedly
Good/very good breakfast for many
Free water/coffee
Cons:
Inconsistent cleanliness / bathroom cleaning issues
No in-room refrigerator reported
Thin walls / sound insulation between rooms
Small rooms for some guests
Variable breakfast quality for some reviewers
Some staff described as officious or uninterested

Categories

Cleanliness
7.4
Many guests describe rooms as clean, but several reports note poor bathroom cleaning, a broken shower door, and at least one account of water causing sickness — inconsistent housekeeping overall.
Service
8.4
Service is often praised (friendly, helpful staff and excellent service in multiple reviews) but there are recurring comments about some staff being officious or uninterested, so overall positive but mixed.
Location
9.2
Overwhelmingly positive sentiment: repeatedly described as central, perfect for attractions/Dam Square and excellent location in many reviews.
Room Quality
7.8
Rooms are frequently described as clean with comfortable beds, though many mention small room size, some maintenance issues (broken shower door) and occasional furnishings looking tired.
Amenities
7.6
Mixed amenities: guests appreciate free water/coffee, but several note missing in-room fridge, lack of tea/milk and thin sound insulation; one guest reported an issue with the water dispenser.
Value for Money
8
Generally seen as good value by several guests (one explicitly calls it good value), though a few felt price was high for the quality received.
Food and Beverage
8
Breakfast gets many positive remarks (great, delicious, fine selection) but some guests describe it as limited or poor quality in places — overall slightly above average.
Overall Experience
9.2
Overall sentiment is positive with many recommendations, repeat stays and comments about a fantastic or enjoyable stay, despite some specific issues noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Central Location

Just steps from Dam Square and a short walk to Amsterdam Central Station, Best Western Dam Square Inn is ideally located in the heart of historic Amsterdam. Explore the city's iconic landmarks and vibrant neighborhoods with ease.

Comfortable Accommodation

Relax in rooms with large beds, flat-screen TVs, and private bathrooms at Best Western Dam Square Inn. Enjoy the convenience of tea and coffee-making facilities in your room, ensuring a cozy stay during your visit.

Convenient Amenities

Start your day with a delicious breakfast buffet and take advantage of the hotel's proximity to Amsterdam's shopping district, the Red Light District, and the floating Flower Market. With easy access to multiple tram lines, your Amsterdam adventure awaits at Best Western Dam Square Inn.

Book your stay now for an unforgettable experience in Amsterdam!

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card.
Please note that this property does not accept group bookings of more then 3 rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.2
Based on 3092 reviews
Cleanliness: 7.4
Service: 8.4
Location: 9.2
Room Quality: 7.8
Amenities: 7.6
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9.2
D
Deborah • couple • es
9
Hotel needs a bit of an upgrade
Pros:

This hotel was extremely central, great location.

Cons:

The rooms are very small. Breakfast is nothing special. No kitchen facilities so no hot food. But the staff were really friendly.
The bar was never open. Nowhere to sit and relax

2026-11-07 • via Nuitee
V
viking • solo_traveller • it
8
2026-11-06 • via Nuitee
M
Mohammed • couple • sa
7
موقعه في دام سكوير وكل شي جنبك
Pros:

مكان الفندق

Cons:

لا شي

2026-11-06 • via Nuitee
L
Laura Patricia • couple • ar
7
Bien
Pros:

La ubicación

Cons:

El desayuno

2026-11-06 • via Nuitee
E
Emanuela • family_with_children • it
10
Viaggio con sorelle/amiche
Pros:

Posizione perfetta

Cons:

Colazione dolce da migliorare ed arricchire

2026-11-06 • via Nuitee
M
Mohammed • couple • sa
7
الموقع جنب كل شي
Pros:

الموقع جدا قريب من كل شي

Cons:

لا شي

2026-11-05 • via Nuitee
A
ALAIN • couple • fr
8
Cons:

Emplacement excellent. Toutefois les allers/retours de la chambre du dessus font bcp de bruit. Revoir l'isolation.

2026-11-03 • via Nuitee
R
Rita • couple • it
10
2026-11-03 • via Nuitee
E
Elaine • solo_traveller • us
7
Pros:

Location

Cons:

Shower.

2026-11-02 • via Nuitee
H
Halis • extended_group • tr
9
2026-11-02 • via Nuitee
C
Carmela • family_with_children • it
8
2026-11-01 • via Nuitee
E
elaine • couple • br
8
Pros:

Boa localização, quarto espaçoso e confortável. Café da manhã atende. Internet boa.

Cons:

A limpeza do quarto, muito empoeirada.

2026-11-01 • via Nuitee
M
Murat • extended_group • tr
7
Konum olarak müthiş bir yer ancak biraz masraf yapılması gerekiyor.
Pros:

Kahvaltısı yeterli idi. Konumu çok iyiydi.

Cons:

Yataklar daha rahat olmalı ve duşa kabin sanırım çocuklar için tasarlanmış gibiydi hiç rahat değildi.

2026-11-01 • via Nuitee
S
Suzanne • couple • us
8
Great stay. Conveniently located. They accommodated my request for a room in the back.
Pros:

The Breakfast was great!

Cons:

Some of the staff was not very friendly. A bit officious.

2026-10-30 • via Nuitee
M
Merja • family_with_children • fi
8
Siisti perushotelli loistavalla sijainnilla
Pros:

Loistava sijainti, rauhallinen hotelli. Tilat olivat siistit, sänky ok.

Cons:

Jääkaappi olisi ollut hyvä

2026-10-30 • via Nuitee
I
IOANNIS • couple • gr
8
2026-10-30 • via Nuitee
D
David • couple • gb
9
2026-10-30 • via Nuitee
D
Darlene • couple • ca
8
Pros:

Location was great. Breakfast was great. Room was clean

Cons:

Our shower door was broken and we reported it to reception when we checked out

2026-10-29 • via Nuitee
S
Sylvie • couple • fr
9
Pros:

Situation et confort

Cons:

Petit déjeuner pourrait être plus riche

2026-10-29 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Great location...friendly workers

2026-10-28 • via Nuitee