Best Western Dam Square Inn

Hotels
Best Western
8.2 (2769 reviews)
Gravenstraat 12 - 16 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Quality of breakfast
Cleanliness issues

Categories

Cleanliness
7.59
Some concerns with dust and bathroom issues noted in reviews.
Service
9.06
Friendly and helpful staff frequently mentioned.
Location
8.91
Repeated praise for central location near attractions.
Room Quality
8.05
Spacious rooms noted, but some issues mentioned with maintenance.
Amenities
8.08
Breakfast was decent but had room for improvement.
Value for Money
8.04
Good value highlighted with a few comments on bar amenities.
Food and Beverage
7.59
Consistent feedback on breakfast needing better options.
Overall Experience
8.26
Overall positive experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:01

Property Description

Central Location

Just steps from Dam Square and a short walk to Amsterdam Central Station, Best Western Dam Square Inn is ideally located in the heart of historic Amsterdam. Explore the city's iconic landmarks and vibrant neighborhoods with ease.

Comfortable Accommodation

Relax in rooms with large beds, flat-screen TVs, and private bathrooms at Best Western Dam Square Inn. Enjoy the convenience of tea and coffee-making facilities in your room, ensuring a cozy stay during your visit.

Convenient Amenities

Start your day with a delicious breakfast buffet and take advantage of the hotel's proximity to Amsterdam's shopping district, the Red Light District, and the floating Flower Market. With easy access to multiple tram lines, your Amsterdam adventure awaits at Best Western Dam Square Inn.

Book your stay now for an unforgettable experience in Amsterdam!

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card.
Please note that this property does not accept group bookings of more then 3 rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2769 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.91
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.26
G
giuseppe solo_traveller it
8
da consigliare se volete stare proprio in centro
Pros:

posizione comodissima, colazione buona ma niente di WOW letto molto comodo. molto gentili alcuni dello staff. gradita l'acqua a disposizione dei clienti all'ingresso e il servizio per i bagagli

Cons:

alcuni dello staff molto "freddi", ascensore scomodo,

2026-02-14 via Nuitee
Şükran extended_group tr
10
Pros:

Çok merkezi , heryere yürüme mesafesindeydi. Metro ve tiren durakları da otele çok yakındı. Otel temiz, personel güleryüzlüydü. Ücretsiz su ve kahve ikramı tüm gün devam ediyor. Çok sessizdi. Odalar büyüktü. Asansörü vardı. Yatak konforluydu. Havlularımız hergün değişti. Kahvaltısı da gayet yeterliydi.

2026-02-12 via Nuitee
J
José María family_with_children es
10
Excelente trato y ubicación
Pros:

Lo mejor es la ubicación y lo demás también está muy bien.

2026-02-12 via Nuitee
A
Anthony couple us
8
2026-02-12 via Nuitee
A
ABDULLAH couple tr
9
Pros:

Konumu çok iyi

Cons:

Büyüklüğü

2026-02-11 via Nuitee
D
De Vos extended_group be
3
we komen niet meer terug omwille van de onverschillige en onvriendelijke houding van het personeel
Pros:

de locatie

Cons:

Zeer onvriendelijk personeel !
tweede nacht geen oog dicht gedaan omwille van geroep en geluidshinder. Je hoort alles !!! geen isolatie !!!
bijzonder slecht
Ontbijt had wel met een vers eitje gemogen. Geen verse confituur .... te veel plastiek verpakking.

2026-02-11 via Nuitee
O
Olivia couple us
9
2026-02-11 via Nuitee
E
esther couple es
8
Muy recomendable. Muy cómodo y súper céntrico
Pros:

Lo mejor sin duda la ubicación. No puede ser mejor. En el centro

Cons:

Nada especialmente, si acaso el personal muy poco amable, es hasta curioso, pareciera como que lo hicieran a posta.

2026-02-11 via Nuitee
A
Anastasia couple us
10
2026-02-10 via Nuitee
B
Brian extended_group ie
9
Great hotel on Dam Square, ideal for exploring Amsterdam
Pros:

The hotel is so centrally located, it couldn't be any better. Just off Dam square, with all that has to offer, short walk to many pubs and restaurants, and walking distance to so many other tourist attractions like Anne Frank house, many museums, the Palace, churches, canal cruise, The Lookout, Karaoke bars, red light district and so much more. The hotel itself was spotless, rooms were generous and well equipped, with a hat tip to the building's previous life as a distillery. Staff are all friendly and helpful, and the breakfast set us up for the day ahead. Really good memories of the hotel, and I would recommend it to anyone wanting to be in the middle of all Amsterdam has to offer

Cons:

Wouldn't change a thing, but the taxi has to drop you a short distance from the hotel as it is on a pedestrianised street.

2026-02-10 via Nuitee
S
Sara couple es
7
Pros:

La ubicacion inmejorable, el tamaño de la habitacion, la comodidad de las camas.

Cons:

La poca amabilidad de personal. No hicieron la habitacion el primer dia.

2026-02-10 via Nuitee
F
Fiona extended_group gb
10
2026-02-10 via Nuitee
A
ALİ couple tr
10
İhtiyaçlarımızı kesinlikle karşıladı
Pros:

Konum lokasyon ve personel

Cons:

Oda- konum- kahvaltı

2026-02-09 via Nuitee
P
Philippe extended_group fr
9
2026-02-09 via Nuitee
I
iolanda family_with_children be
10
2026-02-09 via Nuitee
D
Danilou91 family_with_children gb
10
Pros:

In the perfect spot with two really good food places just at the sides and coffee shop just across.

Cons:

.

2026-02-08 via Nuitee
S
Steve couple gb
10
2026-02-08 via Nuitee
T
Townsley couple gb
10
I loved staying here, cleaners and other staff were amazing
Pros:

I like the fact it’s in the centre next to everything and opposite is a bakery and cafe 🍃

Cons:

If you smoke cigarettes outside you have to walk away from property more as if sets off alarm Ali the breakfast wasn’t great

2026-01-31 via Nuitee
G
Gabriele couple it
9
Pros:

Colazione eccellente e molto varia , staff gentilissimo.

2026-01-31 via Nuitee
J
Joost family_with_children nl
9
Top hotel midden in het centrum.
Pros:

Locatie
Super schoon
Vriendelijk personeel
Goed ontbijt

Cons:

Niets

2026-01-30 via Nuitee