Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Basement room issues
Uncomfortable mattress
Loud ventilation

Categories

Cleanliness
7.96
Mixed reviews about cleanliness, with some mentions of noise and basement issues.
Service
8.43
Staff were friendly and helpful across multiple reviews.
Location
8.47
Excellent location mentioned in many reviews.
Room Quality
7.42
Some rooms described as uncomfortable or with issues.
Amenities
7.95
Good breakfast and adequate facilities, but some complaints about room features.
Value for Money
7.91
Overall value was considered fair, but some guests indicated pricing issues.
Food and Beverage
7.96
Breakfast received positive remarks, showing satisfactory quality.
Overall Experience
7.93
Generally positive experience with some specific complaints impacting the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:06

Property Description

Centrally Located and Charming 18th Century Hotel

Complimentary Breakfast and Convenient Amenities
Enjoy a delicious start to your day with our complimentary breakfast. Each room is equipped with private bathroom facilities, coffee and tea making amenities, TV, and free high-speed wired internet. Rest assured with a safety deposit box in every room for your valuables.

Vibrant Hotel Bar and 24-Hour Accessibility
Unwind at our hotel bar serving drinks until 01:00. With our doors open all night, feel free to explore the city at your leisure and return anytime.

Explore Amsterdam with Ease
Take advantage of our free travel and tourist guides to navigate the city effortlessly. Discover nearby attractions such as the Red Light District, Dam Square, and the main shopping street within walking distance.

Book your stay at City Hotel Amsterdam for an unforgettable experience in the heart of the city.

Important information:

Please note that for canceled reservations of more than 5 rooms or 10 people, no fee will be charged up to 14 days before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 4513 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Aldo extended_group ch
6
Pros:

Gute Lage. Frühstück war gut.

Cons:

Zimmer im 3.Stock nur mit sehr engen und steilen Treppen erreichbar. Die Ausstattung sehr minimal. Matratzen zu weich und die Betten beim Doppelbett rutschen auseinander. Kein Kühlschrank, keine Minibar. Das Fenster war zwischen den beiden Etagen, somit weder unten noch oben sichtbar aus dem Fenster.

2026-04-10 via Nuitee
C
Clara solo_traveller fr
9
Très bien !
Pros:

Je recommande ! Emplacement idéal, personnel très agréable
J’ai même été surclassée car une chambre double était disponible !

2026-04-10 via Nuitee
A
Ashley couple gb
6
2026-04-10 via Nuitee
C
Clara couple es
10
Hotel muy recomendable
Pros:

Muy limpio...cerca de la estación...habitación vomoda.
.excelente desayuno...

Cons:

Nada

2026-04-09 via Nuitee
M
Miquel couple es
7
Pros:

La situación es buena, esta muy cerca de la Estación Central

Cons:

Las habitaciones y baños un poco pequeñas

2026-04-08 via Nuitee
S
Shannon solo_traveller gb
4
Pros:

I liked that the beds and pillow were really comfy and it was a good location, close to the city centre

Cons:

The room absolutely stunk of dead rats a lot of the time. There was no bedside table or bin in the room. But the worst thing was that my safety was compromised. The male receptionist who checked me in, checked my passport and my booking, could see how long I was staying for and that I was by myself - yet he conveniently forgot that he had allocated me that room when he barged into my room uninvited at 10;30pm while I was in my nightclothes in bed. This was unacceptable- he didn’t even knock, just used his key card to enter my room, claiming it was an accident ‘looking for an extra pillow’ when this doesn’t add up because he checked me into that specific room (wrote it down as well) 24hrs prior to this. I didn’t see him again since this happened. It was lucky I recognised him otherwise I would’ve reached for something to use as a weapon to defend myself. I was seriously disappointed that not only this happened but they didn’t even offer me compensation when I’d complained about this incident and had 3 out of my 4 nights completely ruined, feeling very vulnerable and unsafe. It also didn’t help he also put me in a basement room and as a young solo female traveller whose had this happened to them, it made me feel incredibly insecure in my room. I actually locked my door and put my suitcase in front but this didn’t help my piece of mind after this incident. As I explained, I could’ve been sat on the toilet when he came in or naked while changing. This was highly inappropriate, ruined my stay and I would actually like some compensation for this incident as I’d paid for 4 nights sleep and didn’t even sleep much for 3 of them because of this incident.

2026-04-08 via Nuitee
A
Ann couple gb
8
The staff were excellent, really helpful and friendly.
Pros:

It was easy to get to from the station and central to the main visitor area.

Cons:

The room could do with a refresh however it was clean and comfortable.

2026-04-08 via Nuitee
S
Spiros solo_traveller gr
10
2026-04-08 via Nuitee
M
Martin couple gb
8
2026-04-08 via Nuitee
M
Mirco family_with_children it
8
2026-04-08 via Nuitee
M
Manju solo_traveller my
8
2026-04-08 via Nuitee
E
Emma solo_traveller is
9
2026-04-08 via Nuitee
G
Giada couple it
7
Pros:

La colazione è veramente ottima.
Posizione strategica, l'hotel è piuttosto vicino a piazza Dam (facilmente raggiungibile a piedi) in circa 15/20 minuti e alla stazione di Amsterdam Central.

Cons:

Nelle camere sarebbe utile una finestra all'interno del bagno o, per lo meno, una ventola, per far circolare l'aria ed evitare l'odore di chiuso.

2026-04-08 via Nuitee
C
Claxton couple gb
8
nope
Pros:

Everything

Cons:

nothing

2026-04-07 via Nuitee
V
Vanessa family_with_children gb
7
Great central location, room was clean
Pros:

The location was great just a few mins walk from the central station, the room was small and cosy. . The little shower room was clean, the little room was clean and if sleeping here alone the little bed would have been comfortable. Breakfast had all the basics, boiled eggs, juice, cereal and toast.

Cons:

Although the description said "free child place for up to 6 years" there was no place for the 5 year old to sleep, not even floor space or a little sofa, he had to squidge in the very small double bed which meant no-one had any sleep, the view from the room was of a peeled wall, when I stood at reception to ask a question the hotel manager was on the phone and waved me away. Apologies for thinking reception is where I asked questions. I was only stood waiting not talking!

2026-04-07 via Nuitee
N
Nicholas family_with_children gb
8
Pros:

The breakfast and the size of the room.

Cons:

The bed and sofa were uncomfortable

2026-04-06 via Nuitee
E
Emma solo_traveller is
9
2026-04-06 via Nuitee
L
Lise couple no
8
Godt utgangspunkt for å ta seg rundt både i og utenfor byen.
Pros:

Beliggenheten er perfekt. 10 minutter fra central station. Rolig område. Veldig god frokost.

Cons:

Kunne hatt kaffemaskinen tilgjengelig for gjestene - ikke bare til frokost.

2026-04-05 via Nuitee
M
MIHAELA family_with_children cy
9
2026-04-05 via Nuitee
J
Jocelyne couple fr
9
Pros:

L emplacement.
La propreté

2026-04-05 via Nuitee