Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Basement room issues
Uncomfortable mattress
Loud ventilation

Categories

Cleanliness
7.96
Mixed reviews about cleanliness, with some mentions of noise and basement issues.
Service
8.43
Staff were friendly and helpful across multiple reviews.
Location
8.47
Excellent location mentioned in many reviews.
Room Quality
7.42
Some rooms described as uncomfortable or with issues.
Amenities
7.95
Good breakfast and adequate facilities, but some complaints about room features.
Value for Money
7.91
Overall value was considered fair, but some guests indicated pricing issues.
Food and Beverage
7.96
Breakfast received positive remarks, showing satisfactory quality.
Overall Experience
7.93
Generally positive experience with some specific complaints impacting the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:06

Property Description

Centrally Located and Charming 18th Century Hotel

Complimentary Breakfast and Convenient Amenities
Enjoy a delicious start to your day with our complimentary breakfast. Each room is equipped with private bathroom facilities, coffee and tea making amenities, TV, and free high-speed wired internet. Rest assured with a safety deposit box in every room for your valuables.

Vibrant Hotel Bar and 24-Hour Accessibility
Unwind at our hotel bar serving drinks until 01:00. With our doors open all night, feel free to explore the city at your leisure and return anytime.

Explore Amsterdam with Ease
Take advantage of our free travel and tourist guides to navigate the city effortlessly. Discover nearby attractions such as the Red Light District, Dam Square, and the main shopping street within walking distance.

Book your stay at City Hotel Amsterdam for an unforgettable experience in the heart of the city.

Important information:

Please note that for cancelled reservations of more than 5 rooms or 10 persons, no fee will be charged up to 14 days before arrival.

Please note that the Attic Triple Room can only be accessed via steep stairs,  he room may not be suitable for children or guests with reduced mobilityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8
Based on 5042 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
N
NARMİN • couple • az
9
2026-11-07 • via Nuitee
A
Andrey • family_with_children • nl
8
Pros:

15 min walk from the central station, a clean and comfortable hotel, with 24/7 reception. A comfortable bed and good though not too spacious I could leave the language after checking out. Basic but sufficient breakfast.

Cons:

My room card failed multiple times and needed to be reactivated

2026-11-07 • via Nuitee
B
Ben • solo_traveller • gb
1
2026-11-07 • via Nuitee
M
Maher • solo_traveller • ae
10
Excellent hotel and highly recommended
Pros:

Honestly it was beyond my expectation to a 3 star hotel in Amsterdam Centraal, very clean and the staff very nice and supportive, will be back for sure .

Cons:

Nothing

2026-11-07 • via Nuitee
C
Carraro • couple • br
10
Pros:

Localização excelente, no centro histórico próxima a estação de trem e bonde, funcionários cordiais, quartos confortáveis, limpeza boa.

2026-11-07 • via Nuitee
E
Erika • family_with_children • it
9
Consigliato
Pros:

Colazione buona, struttura accogliente e vicina al centro e alla stazione centrale.

Cons:

La possibilità di aggiungere la culla

2026-11-07 • via Nuitee
M
Maya • extended_group • be
6
Een kamer met een storende vochtgeur
Pros:

De ligging en het ontbijt waren goed.

Cons:

De sterk aanwezige vochtgeur en de zwarte schimmelplekjes op het plafond in de badkamer waren storend. De slaapkamer geeft geen verzorgde indruk door een met plakband vastgeplakt stopcontact (links van het dubbeld bed), 1 nachlamp die niet functioneerde en de beschadigde stukjes muur. We hebben de vochtgeur gemeld bij het uitchecken maar daar werd het een beetje weggewuifd als iets dat bij oude huizen in Amsterdam hoort.

2026-11-07 • via Nuitee
M
Matthiesen • family_with_children • no
10
Til å anbefale!
Pros:

Rent, fine rom, rentralt, 24/7 betjening

Cons:

Ikke relevant for meg

2026-11-07 • via Nuitee
M
Maher • solo_traveller • ae
10
2026-11-07 • via Nuitee
E
Emanuele • couple • it
8
2026-11-06 • via Nuitee
J
Josiane • solo_traveller • br
6
O City Hotel é ideal para quem está viajando sozinho e tem familiaridade com transporte público.
Pros:

A localização, próxima da Centraal Station, contribui para o acesso a todo tipo de transporte público, inclusive no acesso ao aeroporto, pois é muito difícil e caro usar transporte por aplicativo em Amsterdã.

Cons:

Excesso de escada, sem acesso a elevador.

2026-11-04 • via Nuitee
S
SHIYANG • couple • ie
10
2026-11-04 • via Nuitee
J
Jean-Pierre • couple • fr
7
Très bien situé. L’hôtel est correct.
Pros:

La localisation très centrale, le petit déjeuner et la taille de la chambre.

Cons:

Le mobilier est très commun et la vue sur une cour décrépite.

2026-11-03 • via Nuitee
Y
Yann • solo_traveller • fr
8
2026-11-03 • via Nuitee
S
sanchez rodriguez • couple • es
8
Pros:

Trato del personal
Cama comoda
Desayuno

Cons:

Techos excesivamente bajos, para una persona de mas de 1.80m las habitaciones de la planta A no son las apropiadas. Tienes que agachar la cabeza, especialmente en el baño

2026-11-02 • via Nuitee
O
Oguzhan • extended_group • it
7
2026-11-02 • via Nuitee
Y
yasemin • family_with_children • tr
8
Pros:

Kahvaltısı güzel konumu çok iyi tüm turistik yerlere yürüme mesafesi Check in ve Check out için bekleme yok
Hızlı güler yüzlü ekip

Cons:

Oda temizliği ve yatak konforu( eşyalar) daha iyi olabilirdi- cam açılmıyordu havalandırma için biraz sıkıntı oldu

2026-11-02 • via Nuitee
M
Martina • couple • si
1
Pros:

/

Cons:

One of the worst hotel experiences I have ever had. The building is extremely old, dirty, smelly and so poorly maintained that I genuinely felt like it could collapse. The room had a terrible view, everything felt neglected, and there was not even hot water!

This property needs a complete renovation, not a three-star hotel rating. It is absolutely disgraceful that they charge such high prices for these unacceptable conditions.

Terrible value for money. I would never recommend this hotel to anyone.

2026-11-01 • via Nuitee
S
Simone • family_with_children • it
8
Pros:

Colazione

Cons:

Le scale e le stanze piccole per una coppia con bimbo

2026-11-01 • via Nuitee
B
Bernard • couple • ca
8
2026-11-01 • via Nuitee