Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Basement room issues
Uncomfortable mattress
Loud ventilation

Categories

Cleanliness
7.96
Mixed reviews about cleanliness, with some mentions of noise and basement issues.
Service
8.43
Staff were friendly and helpful across multiple reviews.
Location
8.47
Excellent location mentioned in many reviews.
Room Quality
7.42
Some rooms described as uncomfortable or with issues.
Amenities
7.95
Good breakfast and adequate facilities, but some complaints about room features.
Value for Money
7.91
Overall value was considered fair, but some guests indicated pricing issues.
Food and Beverage
7.96
Breakfast received positive remarks, showing satisfactory quality.
Overall Experience
7.93
Generally positive experience with some specific complaints impacting the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:06

Property Description

Centrally Located and Charming 18th Century Hotel

Complimentary Breakfast and Convenient Amenities
Enjoy a delicious start to your day with our complimentary breakfast. Each room is equipped with private bathroom facilities, coffee and tea making amenities, TV, and free high-speed wired internet. Rest assured with a safety deposit box in every room for your valuables.

Vibrant Hotel Bar and 24-Hour Accessibility
Unwind at our hotel bar serving drinks until 01:00. With our doors open all night, feel free to explore the city at your leisure and return anytime.

Explore Amsterdam with Ease
Take advantage of our free travel and tourist guides to navigate the city effortlessly. Discover nearby attractions such as the Red Light District, Dam Square, and the main shopping street within walking distance.

Book your stay at City Hotel Amsterdam for an unforgettable experience in the heart of the city.

Important information:

Please note that for cancelled reservations of more than 5 rooms or 10 persons, no fee will be charged up to 14 days before arrival.

Please note that the Attic Triple Room can only be accessed via steep stairs,  he room may not be suitable for children or guests with reduced mobilityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 4816 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Stefan • couple • de
7
Cons:

Der enge Aufzug un ddie seule Treppe waren nicht sogut. Aber dies ist aufgrund des Altbaus nicht anders zu lösen. Das Preis-Leistungsverhältnis war nicht so gut. Allerdings kenne ich die üblichen Preise in Amsterdam und mit der Lage nicht so gut.

2026-06-06 • via Nuitee
J
Jasmine • solo_traveller • ca
10
Pleasant week stay
Pros:

Staff were friendly and accommodating, location was exactly what we wanted

Cons:

The bed was so soft that it irritated our backs a bit

2026-06-05 • via Nuitee
A
Andrea • extended_group • it
7
2026-06-05 • via Nuitee
P
Paul • solo_traveller • gb
7
Nice clean hotel with friendly welcoming staff close to centre in amsterdam
Pros:

Functional and well within walking distances of both dam square and the train station

2026-06-05 • via Nuitee
J
Jose Lauro • family_with_children • br
2
Acesso ao quarto somente paa alpinistas
2026-06-05 • via Nuitee
C
Carol • extended_group • gb
8
Pros:

Staff were wonderful x

2026-06-04 • via Nuitee
J
Jaqueline • solo_traveller • at
8
Super Hotel für einen Kurzstädtetrip
Pros:

Lage in der Nähe des Hauptbahnhofes.
Man ist schnell zu Fuß in der Stadt.
Beim Frühstücksbuffet ausreichend Auswahl vorhanden!

2026-06-04 • via Nuitee
S
Sunil • solo_traveller • za
8
2026-06-03 • via Nuitee
R
Robert • couple • us
7
Great people, good location, room needs work
Pros:

Very attentive staff who were helpful and friendly. Excellent breakfast too

Cons:

Room needed updating especially paint on ceiling and windows. Advertised as having a lift but it only goes one floor and stairs were narrow and windy.

2026-06-03 • via Nuitee
M
Marc • solo_traveller • es
9
2026-06-03 • via Nuitee
D
Derya • family_with_children • tr
2
Kötü çalışanlar, anlayışsız kötü muamele . İnsancıl ve hoşgörülü bir işletme değil. Tamamen para odaklılar. Birdaha asla
Pros:

Konum olarak merkezi tatmin edici

Cons:

Çalışanlar aşırı kaba ve nezaketsizdi, çıkış saatimiz 15 dakika geçince temizlik yapmak için odaya resmen izinsiz daldılar, hazırlandığımızı valizi kapatmakta sorun yaşadığımızı söylememize rağmen kabalık yaptılar. 15-20 dakika süreyi aştığımız için küçük bebeğimiz olmasına rağmen anlayış göstermediler. Böyle anlayışsız kötü davranan bir işletmeye tabiki bir daha asla gelmem ve paramı vermem! Bedava kalmadık kendi paramızla 15-20 dakika için kötü muameleye uğradık, küçük çocuklu bir aile olmamıza rağmen yardımcı olmak yerine kovmaktan beter edildik.
Ayrıca odalar küçücük bebek yatağı verilmedi!!?
Verilse bile koyulacak alan zaten yoktu… tuvaletin kokusu odanın içine doluyor nefes almak imkansız pencere kör cephe hava gitmiyor .
Yani bu kadar eksileri olmasına rağmen birde kaba üslupları artık bardağı taşıran son damla!
3-5 kuruş fazla verin daha insancıl ferah konaklayın derim.

2026-06-03 • via Nuitee
O
Olga • couple • il
10
2026-06-03 • via Nuitee
M
maria lucia • family_with_children • it
8
Pros:

La posizione, la pulizia, il wifi e la colazione.

Cons:

Prezzo un po" alto per essere un hotel 3 stelle, ma nella media considerando i prezzi degli altri hotel ad Amsterdam.

2026-06-02 • via Nuitee
A
Ajda • family_with_children • tr
9
2026-06-01 • via Nuitee
R
Ronit • couple • il
9
בסך הכל שהות נעימה, מיקום מעולה והיכולת לארוחת בוקר נהדרת
Pros:

מיקום מצויין
יחס טוב ונעים, ארוחת בוקר טובה

Cons:

החדר היה מאוד קטן
לא היתה מעלית והיה קשה להוריד ולהעלות את המזוודה

2026-05-31 • via Nuitee
E
Esra Nur • couple • tr
9
Pros:

Çalışanlar çok ilgili ve güleryüzlüydü. Oda rahattı. Kahvaltı da güzeldi. Otelin konumu çok iyiydi. Hem merkezin kaosundan uzak hem de merkeze çok yakın

2026-05-31 • via Nuitee
İLKEM • couple • tr
10
Fiyat/performansın üstü
Pros:

Konumu çok iyiydi hem manzaralı hem de her yere yakın. Çalışanlar çok güleryüzlü ve Türk'ler de vardı.

Cons:

Bir tek saç kurutma makinesi:)

2026-05-29 • via Nuitee
C
Canay • solo_traveller • tr
8
güzel konum fiyat performans oteli
Pros:

Tam Fiyat performans oteli.konumu centrale tren istasyonuna 10-15 dak.ve merkeze çeşitli yerlere de yine 15 dak.kanal kenarında küçük ama güzel bir otel.yatagimiz çok rahattı. Çocuğumuzla çok rahat ettik.kanal manzaralılydi odamiz.temizlik güzeldi.banyo ferah ve kuvetliydi odada kattle kahve çay vardı.su ücretsiz dolduruluyordu.kahvalti yeterliydi asansör minik ama vardı Amsterdam standartlarina göre iyi bir oteldi.terlik vardi.calisanlqr güler yüzlü ve yardım severdi.online check in check out mevcut.

Cons:

Olumsuz cok biseyi yok ama şunlar olabilirdi.Mini bar olabilirdi.kahvalti biraz daha çeşitli olabilirdi.peynir veya jambon gibi şeylerin isimleri içeriği yazılsa iyi olabilirdi. Ses yalıtımı daha iyi olabilirdi ama Amsterdam da bu mumkunmu bilmiyorum.

2026-05-29 • via Nuitee
I
Ilhami Murat • solo_traveller • tr
9
Pros:

The staff, definitely. All of them are so kind and helpful

2026-05-28 • via Nuitee
M
Mary • solo_traveller • us
9
This is a fantastic hotel and within walking distance to everything!
Pros:

Beautiful room, great location and excellent staff!

Cons:

The elevator was way small and with our luggage we could only go one at a time. It also was extremely slow and seemed to have some type of mechanical problem.

2026-05-28 • via Nuitee