Hotel Francesco

Hotels
7.8 (1921 reviews)
Via Santa Maria 129 , Pisa , IT
+39 328 947 9764

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
High prices for services
Maintenance concerns

Categories

Cleanliness
6.66
Several reviews mention issues with cleanliness and lack of hot water, indicating below-standard quality.
Service
8.63
Many guests praised the friendly and helpful staff, indicating good service overall.
Location
9.17
The hotel's location is frequently highlighted as excellent, being close to major attractions.
Room Quality
7.12
Mixed feedback on room comfort and amenities, with some noting issues with the bed and maintenance.
Amenities
7.15
Basic amenities were provided, but some guests felt that better facilities were necessary.
Value for Money
7.11
Some reviews indicated high pricing for the quality received, especially in terms of cleanliness.
Food and Beverage
8.66
Positive comments about the breakfast experience, although some mentions of pricing being high.
Overall Experience
7.93
Overall experiences varied, with positive notes on location and service but negative points regarding cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:21

Property Description

Prime Location near Leaning Tower of Pisa
Hotel Francesco, located just 100 meters from the iconic Leaning Tower of Pisa, offers a prime location in central Via Santa Maria.

Charming and Comfortable Accommodation
The hotel features air-conditioned rooms equipped with modern amenities such as a fridge and tea/coffee maker. Set in a recently renovated ancient building, Hotel Francesco seamlessly blends historic charm with contemporary comfort.

Scenic Terrace with Tower View
Guests can unwind on the hotel's terrace, enjoying a breathtaking view of the leaning tower. Whether basking in the sun or indulging in a good read, the terrace provides a serene escape with a unique perspective.

Experience the allure of Pisa with Hotel Francesco – Book your stay now!

Important information:

Please note that full payment of the booked stay is due on arrival. This does not apply to nonrefundable rates.

Please note that the property is located in a restricted traffic area, please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

7.8
Based on 1921 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 7.93
A
Al Mughairi • solo_traveller • om
9
Staff were excellent. Very welcoming
Pros:

Location

Cons:

Nothing

2026-10-13 • via Nuitee
Éadaoin • extended_group • ie
3
It did the job, but expected more from the pictures, and basic room cleanliness
Pros:

Check in was simple and easy, even with us being a late arrival. Staff were friendly and always acknowledged you.

Cons:

Room was not serviced at all during my stay, other people who we were travelling with their room was serviced everyday. Not sure what reasoning for theirs to be serviced and not ours. When enquired was told to leave the key, when my friend had the room key, so again not serviced. Was never advised of having to leave the key for room to be serviced, and my friends were able to take their key with them, and room was serviced.

2026-10-13 • via Nuitee
E
Eugenio • solo_traveller • it
9
Pros:

Posizione eccezionale, personale gentile e pulizia ottima

Cons:

Struttura un po' datata, camere piccole

2026-10-12 • via Nuitee
N
Naureen • solo_traveller • gb
10
Pros:

Good location..lovley staff

Cons:

Only double beds avabale..no twins despite advertising there twins on the website

2026-10-12 • via Nuitee
L
Linda • couple • gb
4
Price way too high for the poor quality
Pros:

Non applicable

Cons:

The room was very basic. Air con machine was too low in wall no controls for fan
Suffered severe bites from insects
Fridge didn’t work Had to ask for kettle

2026-10-11 • via Nuitee
L
Leo • solo_traveller • it
2
Pros:

La posizione

Cons:

Manutenzione ridotta al minimo. Serrature rotte. Bagno maleodorante. Colazione minimale.

2026-10-09 • via Nuitee
E
Elif Elçin • couple • be
7
2026-10-09 • via Nuitee
J
Jorūnė • solo_traveller • lt
10
2026-10-08 • via Nuitee
K
Kim • solo_traveller • nl
3
Niet boeken!
Pros:

De ligging.

Cons:

Geen tv. Geen stroom om je telefoon op te laden. Geen warm water. Gehorig.

2026-10-08 • via Nuitee
Z
Zaz • couple • ma
8
Très très bon accueil et très bon emplacement
Pros:

L’accueil
L’emplacement

Cons:

Il y avait quelques moustiques malgré que l’hôtel a prévu une prise anti moustique et une moustiquaire sur les fenêtres.

2026-10-08 • via Nuitee
M
Massimiliano • couple • it
10
Pros:

Posizione ottima e personale qualificato e disponibile. Esperienza positiva!

2026-10-07 • via Nuitee
S
Servando • couple • es
7
Pros:

La ubicación. A 2 minutos a pie de la torre

Cons:

El baño olía fatal.

2026-10-07 • via Nuitee
A
alberto • couple • it
4
Costa come il grand hotel di fronte ma è deludentissimo
Pros:

Posizione eccezionale

Cons:

Il parcheggio che dalla descrizione ci doveva essere non c’è. C’è quello comunale lontanissimo dalla struttura. Per colazione niente pane né croissant non c’era tè sono andati a recuperare una bustina. Mah…

2026-10-07 • via Nuitee
A
Adrianefs • couple • br
9
ótimo custo-benefício
Pros:

Atendimento, staff bom.Localização excelente, perto de tudo, lugar tranquilo e tem comércio próximo, é silencioso a noite.

Cons:

O chuveiro demora para esquentar e sai pouca água, assim não proporciona um banho para relaxar, mas atende as necessidades. O frigobar não testado.

2026-09-17 • via Nuitee
C
Craig • solo_traveller • es
8
Pros:

Close to everything it was perfect staff very friendly and helpful would book again

2026-09-13 • via Nuitee
M
Matt • solo_traveller • ie
10
Pros:

Great location 2 mins from the tower and restaurants outside your door

Cons:

Nothing rooms are a bit small but have everything you need

2026-09-12 • via Nuitee
T
Turist74 • couple • it
2
Pros:

локация

Cons:

номера очень дешевые, из туалета с первой минуты стояла жуткая вонь, связана с качеством сантехники в душе. Реакция на замечание - нулевая.

2026-09-12 • via Nuitee
Y
Yuliia • couple • se
8
Для одной ночи вполне приемлемо. Но на более длительное время я бы там не оставалась. Персонал приветливый и это было пр
Pros:

Очень хорошее место расположения, в самом центре. До Пизанской башни 3 минуты, рядом много уютных ресторанчиков. Из плюсов если у вас тяжелый багаж, в отеле есть лифт.

Cons:

Отель и всё в нем, требует реновации. Мебель старая. Нет холодильника.

2026-09-12 • via Nuitee
N
Nikita • couple • us
4
Pros:

Very good location

Cons:

They stated that the hotel had parking, but there was no parking available. They also promised to help us find parking, but ultimately they were unable to do so.

What made the situation even worse was the way the staff treated my pregnant wife. They were rude and disrespectful toward her, which was completely unacceptable.

2026-09-12 • via Nuitee
G
Giselle • solo_traveller • pe
10
Cómodo y magnífica ubicación.
Pros:

Su ubicación a nada caminando de la Torre de Pisa. La atención de la señorita de recepción muy atenta e interesada en el bienestar del huésped. Había una terrazita compartida con el cuarto de al lado.

2026-09-11 • via Nuitee