Hotel Francesco

Hotels
7.8 (1799 reviews)
Via Santa Maria 129 , Pisa , it

Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
High prices for services
Maintenance concerns

Categories

Cleanliness
6.66
Several reviews mention issues with cleanliness and lack of hot water, indicating below-standard quality.
Service
8.63
Many guests praised the friendly and helpful staff, indicating good service overall.
Location
9.17
The hotel's location is frequently highlighted as excellent, being close to major attractions.
Room Quality
7.12
Mixed feedback on room comfort and amenities, with some noting issues with the bed and maintenance.
Amenities
7.15
Basic amenities were provided, but some guests felt that better facilities were necessary.
Value for Money
7.11
Some reviews indicated high pricing for the quality received, especially in terms of cleanliness.
Food and Beverage
8.66
Positive comments about the breakfast experience, although some mentions of pricing being high.
Overall Experience
7.93
Overall experiences varied, with positive notes on location and service but negative points regarding cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:21

Property Description

Prime Location near Leaning Tower of Pisa
Hotel Francesco, located just 100 meters from the iconic Leaning Tower of Pisa, offers a prime location in central Via Santa Maria.

Charming and Comfortable Accommodation
The hotel features air-conditioned rooms equipped with modern amenities such as a fridge and tea/coffee maker. Set in a recently renovated ancient building, Hotel Francesco seamlessly blends historic charm with contemporary comfort.

Scenic Terrace with Tower View
Guests can unwind on the hotel's terrace, enjoying a breathtaking view of the leaning tower. Whether basking in the sun or indulging in a good read, the terrace provides a serene escape with a unique perspective.

Experience the allure of Pisa with Hotel Francesco – Book your stay now!

Important information:

Please note that full payment of the booked stay is due on arrival. This does not apply to nonrefundable rates.

Please note that the property is located in a restricted traffic area, please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    People 5 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1799 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 7.93
S
Siv Monika Pisani family_with_children no
1
Vi forlot hotellet etter 10 min. Misvisende omtale på bookings
Cons:

Det var lagt inn frokost i søket på bookings, men da vi kom til hotellet var det ikke inkl. Naborommet kunne se rett inn på rommet fra terrassen, hvor skoddene hang og slang. Ødelagte og ikke mulig å lukke.

2026-05-30 via Nuitee
C
corry solo_traveller nl
10
Prima hotel in het centrum
Pros:

De locatie midden in het centrum.en de Ruime kamer. Heerlijke douche en bed.

Cons:

Geen koffie en thee faciliteit op de kamer

2026-05-29 via Nuitee
O
Oskar extended_group de
8
2026-05-28 via Nuitee
R
Ray Baron solo_traveller nl
7
Pros:

De lokatie

Cons:

De stopcontacten zijn zwaar verouderd er was een Goed stopcontact maar dan moet je steeds de koelkast uitzetten

2026-05-27 via Nuitee
L
Lucy couple gb
9
If you want to get to the heart of Pisa Hotel Francesco is an excellent choice to stay excellent
Pros:

Excellent location and great staff

Cons:

Bathrooms could do with updating

2026-05-27 via Nuitee
L
Laura extended_group it
7
Pros:

Posizione fantastica, in pieno centro, nella zona pedonale. Lo staff molto cordiale e disponibile. Pulizia ok.

Cons:

Struttura un po' vecchia.

2026-05-25 via Nuitee
P
Pernille Kryger couple dk
10
Alt var perfekt.
Pros:

Vi overnattede en enkelt nat på dette skønne hotel. Der var aircondition, en dejlig seng med gode puder, et lille køleskab, badeværelse med ventilation og små sæber. Alt var perfekt.
Vi var utroligt begejstret over personalets venlighed der var over alt forventning. Især Laura, med hendes hjertelige væremåde, gjorde besøget helt unikt.
Hotellet har 100% fortjent sine stjerner, men Laura gjorde besøget til en 5 stjernes oplevelse!
Det skæve tårn var vitterligt lige for enden af gaden og massere af muligheder for at få en god middag. Ud over det var der skøn udsigt til tårnet da vi nød morgenmad på hotellets terrasse med en udsøgt capuchino.
Vi vender absolut tilbage.

2026-05-25 via Nuitee
J
Jade extended_group gb
8
Value for money, great location and comfortable
Pros:

Great location, comfy beds and nice little terrace for breakfast. Staff helpful

2026-05-25 via Nuitee
J
Joanna solo_traveller ie
3
Pros:

Good location but I wouldn't called the place a Hotel,more like a b&b, no staff available before 7.00am, room very basic, for the price of 163€ I would expect more

Cons:

No staff available before 7.00am, no amenities like water, tea/ coffee stations, very Hard to get there even with the gps

2026-05-23 via Nuitee
J
jose pablo family_with_children pe
8
Pros:

La ubicacion y el excelente trato de la recepcionista sammi del turno noche ella realmente es muy amable con los clientes !!!

2026-05-19 via Nuitee
P
Per couple dk
1
Det var ikke 975 kr. værd, og havde fotos været som det så ud havde vi aldrig valgt hotellet.
Pros:

Vi havde bestilt en overnatning med morgenmad, hvilket hotellet ikke mente, Så vi måtte tage i lufthavnen uden.

Cons:

Terrassen levede på ingen måde op til de fotos som er på jeres hjemmesige, rustne metalborde og og stole, skodden foran døren til værelset var ødelagt, stakit mellem de to terrasser var misligholdt. Der var ikke gardin på værelser som fotos viser

2026-05-19 via Nuitee
M
Maria couple de
10
2026-05-19 via Nuitee
O
Olga couple pl
7
Udany, bardzo dobrze miejsce jako bazą wypadowa po okolicy.
Pros:

Lokalizacja rewelacja, możliwość zostawienia bagażu przed zameldowaniem i po wymeldowaniu. Bardzo pomocna i miła obsługa hotelu. Gdy poprosiliśmy o żelazko dostaliśmy na cały pobyt.

Cons:

Tak naprawdę to takie małe detale. Brakowało wieszaka by powiesić kurtkę czy marynarkę. W szafie były tylko dwa wieszaki - więc albo kurtka/marynarka albo koszula. Dla nas to niedogodność, bo prawie wszystko mamy do powiedzenia. Brakowało w łazience jakieś półki na kosmetyki - trzymaliśmy je na podłodze, podobnie pod prysznicem.

2026-05-17 via Nuitee
M
Magali solo_traveller fr
10
Pros:

Nous avons eu un accueil très chaleureux, Laura et Samantha ont été très à l'écoute et amicales.
Idéalement placé au cœur du centre historique.
Nous avons passé un très agréable séjour.

Merci 🤩

2026-05-16 via Nuitee
C
Carlos couple gb
9
Quick weekend break which ticked all the boxes. Would highly recommend!!
Pros:

Extremely friendly and welcoming staff, who ever so helpful with all aspects .
Location was fantastic too

Cons:

Nothing.
Could not have asked for more

2026-05-15 via Nuitee
M
Margaret couple ie
8
Pros:

Location perfect , didn’t have breakfast,
Staff friendly and helpful.

2026-05-14 via Nuitee
J
Jozef couple sk
8
2026-05-14 via Nuitee
S
Silvia family_with_children nl
9
Nice hotel, friendly staff, amazing location.
Pros:

Location was really good, close to many restaurants, the tower of Pisa and the botanical gardens.

2026-05-14 via Nuitee
S
Sebastian solo_traveller gb
8
2026-05-14 via Nuitee
M
Monika couple pl
8
2026-05-13 via Nuitee