Hotel Francesco

Hotels
7.8 (1921 reviews)
Via Santa Maria 129 , Pisa , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
High prices for services
Maintenance concerns

Categories

Cleanliness
6.66
Several reviews mention issues with cleanliness and lack of hot water, indicating below-standard quality.
Service
8.63
Many guests praised the friendly and helpful staff, indicating good service overall.
Location
9.17
The hotel's location is frequently highlighted as excellent, being close to major attractions.
Room Quality
7.12
Mixed feedback on room comfort and amenities, with some noting issues with the bed and maintenance.
Amenities
7.15
Basic amenities were provided, but some guests felt that better facilities were necessary.
Value for Money
7.11
Some reviews indicated high pricing for the quality received, especially in terms of cleanliness.
Food and Beverage
8.66
Positive comments about the breakfast experience, although some mentions of pricing being high.
Overall Experience
7.93
Overall experiences varied, with positive notes on location and service but negative points regarding cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:21

Property Description

Prime Location near Leaning Tower of Pisa
Hotel Francesco, located just 100 meters from the iconic Leaning Tower of Pisa, offers a prime location in central Via Santa Maria.

Charming and Comfortable Accommodation
The hotel features air-conditioned rooms equipped with modern amenities such as a fridge and tea/coffee maker. Set in a recently renovated ancient building, Hotel Francesco seamlessly blends historic charm with contemporary comfort.

Scenic Terrace with Tower View
Guests can unwind on the hotel's terrace, enjoying a breathtaking view of the leaning tower. Whether basking in the sun or indulging in a good read, the terrace provides a serene escape with a unique perspective.

Experience the allure of Pisa with Hotel Francesco – Book your stay now!

Important information:

Please note that full payment of the booked stay is due on arrival. This does not apply to nonrefundable rates.

Please note that the property is located in a restricted traffic area, please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

7.8
Based on 1921 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 7.93
V
valentina family_with_children co
10
2026-08-28 via Nuitee
M
Mary solo_traveller ie
9
2026-08-28 via Nuitee
A
Alex3Maggio solo_traveller it
10
Posizione Ottimale
Pros:

Partiamo dall'accoglienza: abbiamo avuto l'opportunità di conoscere entrambe le receptionist simpatiche,cordiali ma soprattutto al momento della colazione una delle ragazze ha il nostro bimbo di 3 anni. Il servizio è stato impeccabile: anche via mail ci hanno dato vari consigli tra cui il parcheggio.

Cons:

Posizione, servizio e colazione

2026-08-28 via Nuitee
A
andrea solo_traveller it
1
Cons:

Ero con la mia compagna incinta, non c era acqua per farsi la doccia, l abbiamo comunicato alla reception ma non hanno potuto risolvere il problema, ne hanno potuto spostarci in altri hotel. Abbiamo chiesto il reso tramite booking, ma l hotel ha negato la situazione. Oltre a questo, tante cose in hotel da sostituire, vecchie e rotte. Non ci tornerò mai più.

2026-08-27 via Nuitee
N
natasa couple rs
9
2026-08-26 via Nuitee
E
Elisa solo_traveller it
5
Pros:

Personale gentile

Cons:

Il frigo della camera non funzionava

2026-08-26 via Nuitee
A
Alina couple it
6
Pros:

Ho apprezzato molto il personale, soprattutto la signora albanese! Un atteggiamento gentile e cortese con i clienti. L'hotel è molto pulito e abbastanza confortevole per un turista

Cons:

Non avevo acqua calda da due giorni e il proprietario continuava a dire che andava tutto bene! Solo il personale era completamente disorientato e preocupato ! Facevo la doccia con l'acqua fredda e in camera non c'era ancora il frigorifero, nemmeno per una bottiglia d'acqua, visto che fuori c'erano 40

2026-08-26 via Nuitee
J
Julien solo_traveller fr
9
Pros:

L’emplacement de l’hotel est exceptionnel.

Environ 150 mètre du complexe, et de la tour.

Rue passante et animée, mais les chambres sont top. Pas de bruit et confortable.

2026-08-25 via Nuitee
H
Hoda family_with_children it
9
Pros:

Posizione ottima

2026-08-25 via Nuitee
M
Mylene solo_traveller fr
10
Pros:

La gentillesse du personnel
la chambre était très agréable et très bien située

Cons:

Rien

2026-08-24 via Nuitee
M
Mark solo_traveller au
10
Pros:

Close to attractions

2026-08-24 via Nuitee
Z
Zuzana family_with_children sk
8
2026-08-23 via Nuitee
D
Diah couple pl
9
2026-08-22 via Nuitee
M
Michele couple it
1
Posizione ottima ma va più curato
Pros:

Niente gli insetti nelle stanze
Mosche …Tafani
Ma gentilissimi in quanto cambiato stanza

Cons:

Mi aspettavo di più per il prezzo pagato

2026-08-22 via Nuitee
L
Lorenza family_with_children it
10
2026-08-22 via Nuitee
D
Dávid solo_traveller hu
5
Pros:

Nagyon jó elhelyezkedès , közel a nevezetessègek. A recepciós lány nagyon segítőkész,kedves.

Cons:

Nagyon retro szállás. A takarítás nem volt megfelelő,sok helyen apró fekete haj/szőr szálak. Csak hideg víz volt,pedig próbáltuk,hátha meleg lesz egy idő után. Zajszigetelés kb nincsen, mintha kora reggel a fülem mellett takarították volna az utcát.

2026-08-22 via Nuitee
S
SONIA family_with_children it
8
2026-08-20 via Nuitee
E
Ecaterina solo_traveller it
1
Mai piu
Pros:

La ragazza della reception molto amabile

Cons:

Non c'era l'acqua calda

2026-08-19 via Nuitee
M
Martha solo_traveller dk
5
2026-08-17 via Nuitee
M
Magdalena couple pl
7
2026-08-17 via Nuitee