Medplaya Hotel Calypso

Hotels
•
Medplaya
7.7 (3721 reviews)
Pompeu Fabra, 54-62 , Salou , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Pleasant atmosphere
Cons:
Cleanliness issues
Basic room quality
Food quality not meeting expectations

Categories

Cleanliness
6.66
Some guests reported issues with cleanliness, such as a room with an unpleasant smell and basic maintenance not up to standard.
Service
8.63
Multiple reviews praised the staff for being friendly and helpful.
Location
8.67
The hotel's location is close to the park and attractions, which was appreciated by guests.
Room Quality
6.62
Rooms described as basic with some complaints regarding size, comfort, and amenities.
Amenities
8.15
Variety of amenities offered, although some were reported as being closed or lacking in quality.
Value for Money
7.61
Value perception varied; some found it acceptable for the price, while others expected more from a 4-star hotel.
Food and Beverage
6.66
Complaints about the quality of the food and beverage service were noted, with specific mentions of the buffet.
Overall Experience
8.63
Many guests enjoyed their stay despite some issues, noting a pleasant atmosphere and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:22

Property Description

Central Location and Proximity to Attractions
Situated just a 10-minute walk from the beach in central Salou, Medplaya Hotel Calypso is the perfect base for your vacation, with Port Aventura Theme Park a mere 2.5 km away.

Entertainment and Recreation
Enjoy the hotel's 2 large outdoor swimming pools, games room, bowling alley, children’s playground, and a variety of daytime and night-time entertainment options for guests of all ages.

Culinary Delights and Convenience
Indulge in Mediterranean cuisine at the buffet-style restaurant, with the option of dining al fresco in the summer. Additionally, benefit from amenities like private balconies, air conditioning, and free Wi-Fi in public areas for a comfortable stay. Book now for an unforgettable experience at Medplaya Hotel Calypso!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the credit card holder must be present upon arrival and the reservation must be made under their name. The credit card used to make the reservation must be presented on arrival.

Please note that air conditioning is seasonal and available based on weather conditions.

When booking full board or half board, please note that drinks are not included at the restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: REU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 3721 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 6.66
Overall Experience: 8.63
T
T6608ICdenisem • Family
2
Good if like the smell of weed/skunk and don’t mind getting food poisoning!!
Pros:

I write this as my complaint got ignored for months and nothing was done about the terrible experience I had.
Firstly may I start by saying I used to visit this hotel as a child and wanted to revisit with my 3 yr old. So you can understand how upset I was to have the people next door to me smoking very strong weed. When my toddler napped I couldn’t even ventilate and open the to the point I couldn’t open the sliding doors to our hotel room. Felt like we was trapped. the smell was super strong and my child kept asking what it was. I complained to reception , they spoke to the people, it carried on. I had to move rooms. As a single mum with a disabled child why should I had to be the one to move? The stress. Then I got severely sick on the last night from food poisoning. I can tell you hands down I have never been so poorly in my life. But as I was getting a transfer home the next morning I had no time to go to the medical centre and get the proof they require in order to assist me with my complaint. Due to no fault of my own I was severely sick. I only ate at the hotel as all inclusive so I know it was the hotel food hygiene. I also met another hotel customer the next day awaiting transfer home who was as poorly as me. Same sickness Sam time. Luckily for her she didn’t have a small disabled child to look after. So my point is. Unless I had proof of how poorly I was they dismiss everything. I even had to go to a and e when I got home and be out on a drip. Because of the extent in which I was ill. The jet 2 rep was amazing when helping me at the airport get electrolytes to try help me. All I focussed on was needing to get us home. No apology from the hotel. I was so disappointed by the lack of care they had towards it all.
Never again will I go back

2026-02-22 • via Tripadvisor
V
Voyage03411204806 • Family • Dublin, County Dublin
4
Nice rooms but thats it
Pros:

Started well, trying to get meals and hot drinks was a nightmare, queues for the tea/coffee machine... ridiculous! Lovely rooms, very clean. Issue with first aid and no one to see if the injured party was ok. Spokt to reception but they didny care.

2026-01-28 • via Tripadvisor
S
Sebastien • family_with_children • fr
7
Pros:

L'hôtel en général ainsi que ses équipements.

Cons:

La salle de bain de la chambre ainsi que les buffets.

2026-01-20 • via Nuitee
C
Cristina • family_with_children • es
8
Un buen fin de semana
Pros:

Los desayunos muy completos y ricos. Personal muy amable.

Cons:

Quizá habitación un poco pequeña y las cenas con comida precocinada aunque para dos días que estuvimos, no estuvo mal.

2026-01-20 • via Nuitee
C
Caroline • family_with_children • fr
8
2026-01-20 • via Nuitee
R
RAQUEL • family_with_children • es
8
Buen fin de semana en familia
Pros:

Instalaciones

Cons:

Necesidad de algún ascensor más.
Filas para el comedor.
Agua del grifo filtrada y cobrada carísima.

2026-01-19 • via Nuitee
T
Tomas • family_with_children • ie
9
2026-01-19 • via Nuitee
K
Khemis • family_with_children • fr
4
Cons:

La réception aucun effort et froid désagréable mm

2026-01-19 • via Nuitee
I
isabel • couple • es
8
Pros:

Ya he estado varias veces en el hotel por mí encantada el trato genial y las instalaciones super cómodas para pasar ir de vacaciones.

Cons:

Bueno yo estoy muy exquisita en la comida más bien delicada.

2026-01-19 • via Nuitee
C
Catalina • family_with_children • es
10
2026-01-19 • via Nuitee
J
Jinmei • family_with_children • ie
7
2026-01-19 • via Nuitee
J
Javier • family_with_children • es
9
Pros:

El bufet muy bien, variado. No esperábamos menos

2026-01-19 • via Nuitee
M
Maria Del Carmen • solo_traveller • es
7
2026-01-19 • via Nuitee
M
Mohamed • family_with_children • fr
6
L’hôtel est bien en général mais déçu , je ne reviendrai pas
Pros:

Énormément de monde

Cons:

Le personnel à l’accueil (trop hautaine, pas de sourire ) au nom de Martha , heureusement que sa collègue Raquel était bien aimable 👌

2026-01-19 • via Nuitee
M
Michel • family_with_children • es
8
2026-01-19 • via Nuitee
M
Mehdi • extended_group • fr
4
2026-01-19 • via Nuitee
C
Celeste • family_with_children • es
9
2026-01-19 • via Nuitee
M
Maria José • solo_traveller • es
6
2026-01-19 • via Nuitee
A
Angel • family_with_children • es
10
Un buen hotel
Pros:

La comida,la piscina y las actividades todo estava genial

Cons:

La escalera del fondo de la piscina porque está rota.

2026-01-19 • via Nuitee
T
Teddy • family_with_children • fr
6
Pros:

J’ai bien aimer la proximité avec le centre ville clim dans la chambre

Cons:

Pas de pression à la douche , ménage bof, ascenseur trop long j’imagine pas en plein été , est ouverture des piscines à 10h30 fermeture 18h je trouve sa un peux juste .

2026-01-19 • via Nuitee