H10 Salou Princess

Hotels
H10 Hotels
8.4 (1732 reviews)
Avenida Principat d'Andorra, 15 , Salou , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good price-value
Cons:
Inconsistent cleanliness
Food served cold
Some unfriendly service staff

Categories

Cleanliness
7.54
Cleaning hit and miss; overall mixed feelings on cleanliness.
Service
9.01
Staff helpful and friendly at reception, but some restaurant staff were sullen.
Location
9.05
Excellent location a short walk to the beach with good transport links.
Room Quality
8.5
The upgraded room was good; balcony described as nice.
Amenities
8.53
Pool available for refreshing; a standard but decent setup.
Value for Money
8.49
Good price-performance ratio, especially with half-board included.
Food and Beverage
7.54
Food was good but often served cold; average dining experience.
Overall Experience
8.51
Enjoyable stay overall, with some noted issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:34

Property Description

Luxurious Accommodation
Indulge in comfort with our spacious rooms equipped with modern amenities and private balconies.

Relaxation and Recreation
Unwind in our sun lounger area with an outdoor jacuzzi, stay active in the gym, or pamper yourself in the sauna.

Culinary Delights
Savor buffet and Mediterranean cuisine at El Tarraco Restaurant with show cooking, and enjoy drinks at the pool, piano bar, or Sport Legends Tavern.

Experience the perfect blend of relaxation and adventure at H10 Princess Salou. Book now for an unforgettable stay!

Important information:

License number HT-000644

Please note, the total amount of the reservation must be paid at check-in.

The hotel does not have picnic service.

Please note that when booking more than 6 rooms, different policies may apply.

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking full or half board, please note that drinks are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: REU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1732 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
M
MONICA family_with_children es
9
La celebración de San Juan que esperábamos
Pros:

El personal amabilísimo, desde el chico que nos atendió en recepción a la llegada, hasta el personal de sala que nos daba la bienvenida al comedor, o cualquiera de los y las camareras (hago mención especial a Silvia y Rocio porque son de quien recuerdo sus nombres, pero de verdad que todo el mundo de 10). La ubicación perfecta también, estaba justo dónde buscábamos que estuviera, cerca de la salida y cerca de la playa y paseo marítimo. En general me encantó, la limpieza de la habitación genial, el bufet limpio, la comida riquísima, la animación y Daisy... en general, todo súper, me volvería a alojar aquí.

Cons:

La zona de la piscina... por la mañana el agua estaba genial, limpia y bien, y la zona en general. Por las tardes... el agua tenía de todo, no sólo pelos, y la zona de la piscina en general estaba llena de vasos, papeles, latas, etc. El principal problema es que la gente es muy incívica porque creo que no cuesta mucho recoger tu vaso o tirar a las papeleras los papeles de los helados, por poner un ejemplo, o cuidar un poco la higiene en la piscina. Pero también considero que habría que reforzar limpieza en esa zona...

2026-06-28 via Nuitee
M
Maximilian solo_traveller de
7
2026-06-27 via Nuitee
N
Natalja family_with_children lv
9
Отель очень понравился. Еда и расположение - отличное.
Pros:

Расположение отеля отличное. Сразу напротив - остановка автобуса в аэропорт. Рядом море и пешком можно дойти до ПортАвентуры. В ванной есть шампунь, кондиционер, гель для душа, увлажняющий крем. Очень понравился ужин - всегда есть и мясо и рыба, овощи, очень разнообразное предложение фруктов.
Анимация работает и днем и вечером, ненавязчивая. Каждый вечер - шоу или живая музыка.

Cons:

В ванной присутствовал запах канализации. В ванной нет вентилятора.
На завтрак хотелось бы больше разновидных овощей.

2026-06-27 via Nuitee
L
LAA Seven7 extended_group gb
6
If you are looking for a beach holiday then I would recommend the hotel
Pros:

The hotel was really good, only about 5 minutes walk to the beaches and the strip. There's a bus stop right next to the hotel if you wanna use public transport to see the town. The room was pretty basic, but the staff were super friendly and helpful.

Cons:

There was just one sock in the room, on one side of the bed. We were on the second floor, and the Wi-Fi was terrible, and it kept disconnecting from our phones. I don’t drink coffee, but there was no coffee machine or kettle. I didn't see a safe in the room, so not sure if you need to request one think you have to pay a deposit first. The same goes for the iron and the kettle, which cost 10 euros per item

2026-06-26 via Nuitee
O
Olena family_with_children ua
9
Pros:

Чудове місцерозташування, близько до моря, супермаркетів, кафе, зупинок автобусів та таксі. Хороший, уважний персонал, який допомагає з будь-якими питаннями, хороші смачні сніданки та вечері.

Cons:

Погана звукоізоляція як між кімнатами, так і з вулиці чути всі звуки.

2026-06-25 via Nuitee
J
John family_with_children ie
8
Excellent hotel, I highly recommend the H 10 Salou princess. The food and drink is exceptionally good.
Pros:

The location and the food was excellent

Cons:

There was one issue at breakfast time in the hotel that was not good. The managers were very kind to help in this matter and made up for what happened and apologised so I was happy with the overall care I received.

2026-06-24 via Nuitee
E
Ermolaeva solo_traveller es
10
2026-06-23 via Nuitee
A
Aoife family_with_children ie
6
Nice hotel great location some areas for improvement
Pros:

Location
The hotel's location was excellent. It was very central, with easy access to the beach, shops, bars, and restaurants.
Pool Area
The pool area was excellent, with plenty of sun loungers available. Although there were signs stating that loungers should not be reserved, many guests still reserved them early in the day.
Lobby & Reception
The lobby and reception area were always cool and comfortable. Check-in was quick, efficient, and hassle-free. We were provided with wristbands which acted as room keys and could also be topped up and used to pay for drinks and purchases around the hotel, which was very convenient.
Bar
There was an excellent variety of drinks available, and prices were reasonable. Although service could be slow at times, the quality and selection were very good. The bars operate a cashless system, accepting card payments or payments via the wristband only.
Restaurant
Breakfast offered a good selection of both hot and cold food options.
Room
The beds were comfortable, and our request for a cot for our baby was accommodated without any issues. There was a small fridge in the room.
Housekeeping
The room was cleaned and serviced to a high standard every day.
!!PICTURES WERE TAKEN JUST BEFORE CHECKING OUT!!

Cons:

Room
The rooms are quite dated and do not reflect the photos shown online, particularly regarding the décor.
There was no kettle, cups, or spoons provided for making tea or coffee, and a kettle had to be rented for an additional charge. The room also lacked sufficient power outlets. There were only three single sockets in total: one was used for lighting, one was in the bathroom, and only one was available beside the bed.
Our room was on the first floor facing the street, and traffic noise was noticeable throughout the day and night.
The balcony door lock was very stiff and difficult to operate. On one occasion, housekeeping left the balcony unlocked after servicing the room, which was concerning from a security perspective, especially as first-floor balconies can be easily accessed. The wristbands could become quite tight on the wrist and sometimes got in the way during day-to-day activities.
The room safe was also not included and required an additional fee.
Lobby & Lifts
While the reception area was excellent, the lifts were very slow and often resulted in long waiting times.
Restaurant
Although the breakfast selection was good, food items often ran out quickly and the menu became repetitive after a few days.
Bar
Service at the bar could be quite slow during busier periods.
Housekeeping Staff
While the rooms were cleaned well, the housekeeping staff were not particularly friendly when encountered in the corridors.

2026-06-23 via Nuitee
J
Jonathan solo_traveller gb
10
2026-06-23 via Nuitee
P
Piroga solo_traveller ie
10
Pros:

Отель расположен очень удобно,еда замечательная

Cons:

Очень жарко 😂😂😂

2026-06-23 via Nuitee
B
BEATRIZ solo_traveller es
8
Fantástico
Pros:

El personal excelente y las instalaciones también. Las habitaciones limpias y cómodas.

Cons:

Que para los que tenemos intolerancias, por ejemplo a la lactosa, solo estaba la tarta Santiago y no siempre.....podían poner algunos sorbetes de frutas que también nos gusta tomar algo fresquito .

2026-06-22 via Nuitee
M
Mari Carmen couple es
10
Excelente
2026-06-22 via Nuitee
N
Nikolay couple ie
10
Best location, ccleanness, food, friendly, bracelets hotel system to pay for drink is perfect idea
Pros:

All was very good. Location is perfect close the everything you need, breakfast, dinner is such you never be hungry. Entertainment was wonderful, many thanks to Paula and her friends. Very likely we would be stay again in the Hotel.

Cons:

All good. No complaints

2026-06-21 via Nuitee
J
Jason couple gb
10
Amazing
Pros:

Very clean, staff was lovely, pool was beautiful

Cons:

Non smoking all over

2026-06-21 via Nuitee
A
Adelina couple fr
10
2026-06-21 via Nuitee
D
Daniela Elena solo_traveller ie
10
2026-06-21 via Nuitee
T
Tamara extended_group es
7
Bien
Pros:

La ubicación, el personal del comedor muy atentos n general todos

Cons:

Que el agua te la cobran en el comedor y no es la embotellada sino que ellos la rellenan y dice que es agua filtrada. Otra cosa que tampoco me gustó es que por usar las cama Vallesa en la piscina te cobran 25 € por el día. Yo he estado en otros hoteles en Salou y no la cobran, pero tienes que reservar

2026-06-21 via Nuitee
J
Julia family_with_children ie
9
2026-06-21 via Nuitee
Ирина family_with_children pt
8
Pros:

Licalizacao

Cons:

Limpieza do quarto. Não substuiam as toallas

2026-06-21 via Nuitee
J
James extended_group ie
8
2026-06-21 via Nuitee