ANA Gala Vienna, Trademark by Wyndham

Hotels
•
Trademark
7.2 (2314 reviews)
Viriotgasse 5 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Unpleasant service experiences

Categories

Cleanliness
4.91
Numerous reviews highlighted issues with cleanliness, including dust, hair, and stains.
Service
8.38
Some positive mentions of staff were overshadowed by rude service experiences, but still noted as average for hotel standards.
Location
8.92
The location received praise for being convenient despite other issues with the hotel.
Room Quality
6.87
Rooms were noted as old and dirty with various complaints about amenities.
Amenities
7.4
Amenities were lacking as advertised items were missing and some rooms were not up to standard.
Value for Money
7.36
Given the poor condition and service, guests felt it did not represent good value for money.
Food and Beverage
7.91
Breakfast options were mentioned but described as weak.
Overall Experience
5.88
Overall, guests reported a very negative experience citing numerous complaints and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:26

Property Description

Luxurious 4-Star Accommodation in Vienna

Convenient Location: Situated in the quiet district of Alserground, just a short walk from the Nußdorfer Straße Metro Station, making it easy to explore Vienna.

Modern Amenities: The air-conditioned rooms are equipped with a flat-screen cable TV, minibar, and a private bathroom, ensuring a comfortable stay.

Additional Perks: Enjoy a 24-hour reception, a delicious breakfast buffet each morning, and complimentary bike rentals during the warmer months, adding convenience and value to your stay.

Experience the elegance and convenience of Arthotel ANA Gala - book your stay now for a memorable Vienna getaway!

Important information:

Please note that parking spaces are limited and is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

7.2
Based on 2314 reviews
Cleanliness: 4.91
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 5.88
E
Ewa • extended_group • pl
6
Pros:

Lokalizacja

Cons:

Trochę wymaga temontu

2026-03-14 • via Nuitee
R
Rana • extended_group • eg
5
2026-03-12 • via Nuitee
G
Günther • solo_traveller • it
3
Lage gut, werde mir in Zukunft aber ein anderes Hotel suchen
Pros:

Die Lage war perfekt, frische Bettwäsche und Handtücher waren vorhanden

Cons:

Dreckige Fenster, dreckige leere Minibar wackliger Wasserhahn im Bad kaputter Klodeckel, Riesenflecken auf dem Teppich, liebloses Frühstück! Mir wurde gleich am ersten Tag ein Zimmerwechsel angeboten, der mir aber nach der Fahrt zu anstrengend war, hoffte dass wenigstens die Fenster und die Minibar am nächsten Tag geputzt würden nichts geschah! Preis~Leistung absolut nicht vorhanden bei 90€ die Nacht!

2026-03-11 • via Nuitee
M
Mykola • family_with_children • gb
8
2026-03-10 • via Nuitee
V
Vanessa • solo_traveller • at
9
Pros:

Die klima und die Räume waren genial.

2026-03-09 • via Nuitee
A
Anja • extended_group • de
9
Wiener Atmosphaere mit schönem Empfang! - & zum guten Preis!
Pros:

Toller Empfangsbereich- sehr freundliches & hilfsbereites Personal! 3-Bett Zimmer sehr praktikabel! Wiener Atmosphäre!

Cons:

Mobiliar auf den Zimmern könnte bei Gelegenheit im Einzelfall wieder auf Vordermann gebracht werden.

2026-03-08 • via Nuitee
Бум • family_with_children • cz
4
Pros:

Гарний холл

Cons:

Одноразових капців не було, стілець один розкладний у шафі, місця мало, вид з вікна на стіну сусіднього дому. Посуд був відсутній, знайшла лише дві склянки, один брудний ( не змогла його відміти рідким милом), друга склянка прилипла до полочки що неможливо було відідрати.... за ті гроші які я заплатила, хотілось краще😔

2026-03-07 • via Nuitee
Κορδατου • couple • gr
10
2026-03-06 • via Nuitee
R
Raj Pal • solo_traveller • gb
5
2026-03-06 • via Nuitee
C
Carlos • family_with_children • pt
7
2026-03-04 • via Nuitee
H
Hetman • extended_group • ua
9
2026-03-03 • via Nuitee
N
Nora • family_with_children • at
8
2026-03-03 • via Nuitee
G
Gajić • couple • rs
10
Recommend
Pros:

Good location, helpful stuff, nice room, quiet.

2026-03-01 • via Nuitee
G
Gunta • family_with_children • lv
7
2026-03-01 • via Nuitee
N
Nikolina • family_with_children • mk
9
2026-02-26 • via Nuitee
A
alfio • family_with_children • it
8
Pros:

Staff simpatico, gentile e disponibile
Struttura accogliente e carina vicina al centro città
Colazione buona ma poca varietà

Cons:

Temperatura delle camere molto variabile: o troppo caldo o freddo

2026-02-23 • via Nuitee
K
Kushy • family_with_children • gb
3
2026-02-23 • via Nuitee
M
Manfred • family_with_children • at
7
Pros:

Zentrumsnah, parkgarage, große Suite m.Balkon, Empfang freundlich und hilfsbereit.

Cons:

Das Frühstück war unhenießbar: kalte Eierspeise, harte Eier, keine Semmerl, kein Kuchen, Toastbrot vom Vortag, Korngebäck ausgetrocknet(alt). Während des Aufenthalts keine Reinigung.

2026-02-14 • via Nuitee
O
Oleg • couple • ua
6
Ok stay for one night just to sleep, but don’t expect much.
Pros:

Location, price.

Cons:

Not very clean, needs renovation.

2026-02-11 • via Nuitee
M
Mohammad • couple • at
1
2026-02-11 • via Nuitee