Hotel Kaiserin Elisabeth

Hotels
9.2 (2194 reviews)
Weihburggasse 3 , Vienna , AT
+43 1 515260

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Pricey on holidays
Room Amenities could improve

Categories

Cleanliness
9.26
Many reviews mention the room was spotlessly clean.
Service
9.73
Customers praise the staff for being friendly, helpful, and courteous.
Location
9.77
The hotel is perfectly situated in the heart of the city with easy access to main attractions.
Room Quality
8.92
Rooms are spacious and comfortable, although some found the bed a bit firm.
Amenities
9.05
Good amenities overall, but the need for disposable slippers and a smart TV was mentioned.
Value for Money
8.21
The hotel was noted to be a bit pricey, especially around holidays.
Food and Beverage
9.26
Breakfast was described as abundant and delicious.
Overall Experience
9.43
Overall, guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Luxurious Accommodation
Indulge in elegantly furnished, air-conditioned rooms at Hotel Kaiserin Elisabeth. Enjoy free WiFi, flat-screen TVs, and modern bathrooms with complimentary toiletries.

Prime Location
Located steps away from St. Stephen's Cathedral and Kärtner Straße shopping street, immerse yourself in the heart of Vienna. Explore nearby attractions like the State Opera and Hofburg Imperial Palace.

Exceptional Service
Experience 24-hour front desk assistance and a staff dedicated to making your stay memorable. Start your day with a delicious buffet breakfast and let us help you book tickets to Vienna's top cultural events.

Ready to experience Vienna in luxury? Book your stay at Hotel Kaiserin Elisabeth now.

Important information:

Please note that after arrival, your stay cannot be shortened. Refunds of the rest of the reservation is not possible.

Please note that extra beds must be confirmed by the property prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

9.2
Based on 2194 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 8.92
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 9.43
A
Aldona • solo_traveller • pl
10
2026-09-19 • via Nuitee
S
sonja • solo_traveller • at
9
Es war ausgezeichnet!
Pros:

Extrem freundliches Personal

2026-09-17 • via Nuitee
S
Siarhei • solo_traveller • by
10
2026-09-17 • via Nuitee
A
alois • couple • ch
10
Top- Empfehlung für einen Wien- Aufenthalt!
Pros:

Lage ist perfekt. um Wien zu Fuss zu erkunden- nur ein paar Schritte vom Stephansdom entfernt. Mitarbeiter in allen Bereichen sehr freundlich und hilfsbereit. Frühstück sehr gut, vielseitig und jeden Tag wieder mit Variationen. Wurde meist auch sehr schnell aufgefüllt, lediglich an einem Morgen blieben Schüsseln länger leer.

2026-09-16 • via Nuitee
M
Monica • solo_traveller • it
3
Pros:

posizione ottima in pieno centro

Cons:

Il wc indecente. il vano è così piccolo che è impossibile starci dentro. Si può usare solo a porta aperta. Sicuramente non è a norma. Ho soggiornato una sola notte, quindi non ho potuto chiedere un cambio di stanza, ma sarebbe da farsi rimborsare la spesa. Non mi sarei mai aspettata una situazione del genere da una struttura all'apparenza di lusso.

2026-09-15 • via Nuitee
C
Craig • solo_traveller • us
10
2026-09-15 • via Nuitee
T
Tai Joon • solo_traveller • de
9
2026-09-15 • via Nuitee
V
Vanessa • couple • br
10
Excelente localização, atendimento atencioso e café da manhã excepcional
Pros:

A localização do hotel é excepcional! Fica a menos de 250 metros da Catedral de Santo Estêvão (Stephansdom), além de ter fácil acesso ao metrô, lojas e diversos pontos de interesse. É realmente muito bem localizado.
O café da manhã é excelente e a equipe da recepção foi extremamente atenciosa durante toda a estadia. Tive uma ótima experiência e, com certeza, voltaria a me hospedar neste hotel. Recomendo muito!

The hotel’s location is exceptional! It is less than 250 meters from St. Stephen’s Cathedral (Stephansdom) and also offers easy access to the metro, shops, and several points of interest. It is truly very well located.
The breakfast is excellent, and the reception staff were extremely attentive throughout my stay. I had a wonderful experience and would definitely stay at this hotel again. I highly recommend it!

Cons:

Nada a declarar.

2026-09-15 • via Nuitee
K
KEN • solo_traveller • jp
7
まぁまぁ、快適だった
Pros:

ロケーションが良い

Cons:

施設が古い。トイレが狭い

2026-09-14 • via Nuitee
M
Moshe • couple • il
8
A convenient and enjoyable place to stay in Viena
Pros:

We enjoyed our stay at Hotel Kaiserin Elisabeth. The location is fantastic, right in the heart of Vienna and close to St. Stephen’s Cathedral, with many sights within easy walking distance.

The hotel has a lovely traditional Viennese atmosphere. Our room was comfortable and clean, and the bathroom and shower were very good. Breakfast was also enjoyable.

A charming hotel in an unbeatable location. We would happily stay here again.

2026-09-12 • via Nuitee
R
Reinhard • family_with_children • de
10
Der Aufenthalt in Wien wird mit dem Hotel Kaiserin Elisabeth zu einem ganz besonderen Erlebnis.
Pros:

Zimmer, Frühstück, Lage, Klimaanlage optimal.

Cons:

Fällt mir nichts ein.

2026-09-12 • via Nuitee
U
Ulrich • couple • de
10
2026-09-12 • via Nuitee
G
Gloria • couple • us
10
Loved the hotel & staff, we highly recommend!!
Pros:

Friendly, helpful staff, large, clean rooms, beautiful decor! Great recommendations from staff where to eat, as well as, what to do. Loved the hotel, and it’s location, & would highly recommend it!

Cons:

No complaints or suggestions for improvement!

2026-09-11 • via Nuitee
M
Michelle • extended_group • us
10
Beyond our expectations
Pros:

Thank you so much! Our room was very clean and the bathroom was large all of the hotel staff was amazing and very helpful!

Cons:

Nothing

2026-09-11 • via Nuitee
Y
Yuval • solo_traveller • il
10
Great Hotel. Very comfortable, very good breakfast.
Pros:

Great hotel, fantastic location, old fashioned in a good way. Exceptionally comfortable and quiet rooms, excellent service and very good breakfast.

Cons:

Nothing.

2026-09-10 • via Nuitee
H
Heinz-Peter • solo_traveller • at
8
2026-09-10 • via Nuitee
S
shlomo • solo_traveller • il
8
Pros:

ארטחת בוקר בינונית

2026-09-08 • via Nuitee
E
EDUARD • couple • ro
10
2026-09-07 • via Nuitee
R
Ron • couple • il
9
Pros:

מיקום מצויין. אדיבות ועזרה של הצוות. במיוחד Kathi

2026-09-07 • via Nuitee
Z
Zbrojova • family_with_children • at
10
Naprosto fantasticke poloha hotelu vynikajici
2026-09-07 • via Nuitee