Hotel Kaiserin Elisabeth

Hotels
9.2 (2162 reviews)
Weihburggasse 3 , Vienna , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Pricey on holidays
Room Amenities could improve

Categories

Cleanliness
9.26
Many reviews mention the room was spotlessly clean.
Service
9.73
Customers praise the staff for being friendly, helpful, and courteous.
Location
9.77
The hotel is perfectly situated in the heart of the city with easy access to main attractions.
Room Quality
8.92
Rooms are spacious and comfortable, although some found the bed a bit firm.
Amenities
9.05
Good amenities overall, but the need for disposable slippers and a smart TV was mentioned.
Value for Money
8.21
The hotel was noted to be a bit pricey, especially around holidays.
Food and Beverage
9.26
Breakfast was described as abundant and delicious.
Overall Experience
9.43
Overall, guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Luxurious Accommodation
Indulge in elegantly furnished, air-conditioned rooms at Hotel Kaiserin Elisabeth. Enjoy free WiFi, flat-screen TVs, and modern bathrooms with complimentary toiletries.

Prime Location
Located steps away from St. Stephen's Cathedral and Kärtner Straße shopping street, immerse yourself in the heart of Vienna. Explore nearby attractions like the State Opera and Hofburg Imperial Palace.

Exceptional Service
Experience 24-hour front desk assistance and a staff dedicated to making your stay memorable. Start your day with a delicious buffet breakfast and let us help you book tickets to Vienna's top cultural events.

Ready to experience Vienna in luxury? Book your stay at Hotel Kaiserin Elisabeth now.

Important information:

Please note that after arrival, your stay cannot be shortened. Refunds of the rest of the reservation is not possible.

Please note that extra beds must be confirmed by the property prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 4 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2162 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 8.92
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 9.43
F
Francesco Raphael • solo_traveller • it
9
Un posto kitsch tipicamente in stile viennese, ma raffinato
Pros:

L’atmosfera è anche la colazione

Cons:

La camera era un po’ troppo piccola, forse c’era qualche chiazza sulle maniglie, un po’ più di polizia non guasterebbe

2026-07-09 • via Nuitee
B
Bernd • solo_traveller • it
10
Perfekt
Pros:

Sehr gut ! Alles !

Cons:

Nichts !

2026-07-08 • via Nuitee
M
Manana • solo_traveller • us
10
Great location, staff and stay at this hotel.
Pros:

Wonderfull location, very clean and friendly hotel.

Cons:

Location, staff and size of the room.

2026-07-08 • via Nuitee
S
Sabine • solo_traveller • at
8
2026-07-06 • via Nuitee
W
Wallner • solo_traveller • at
10
2026-07-05 • via Nuitee
M
Movsesian • solo_traveller • kz
10
Perfect in every sense
Pros:

Everything was excellent

Cons:

Nothing to add

2026-07-05 • via Nuitee
S
Susan • solo_traveller • us
9
2026-07-04 • via Nuitee
G
Gregor • couple • at
8
2026-07-04 • via Nuitee
E
Elizbar • couple • ge
10
2026-07-03 • via Nuitee
J
Juliet • family_with_children • gb
10
We were visiting a sick relative so it was not a holiday but the staff and hotel were brilliant
Pros:

Exceptionally friendly and helpful staff We had a small accident and they bent over themselves to help

2026-07-03 • via Nuitee
A
Alexander • couple • de
8
Pros:

Frühstück war sehr lecker.

2026-07-02 • via Nuitee
T
Tatiana • couple • hu
10
2026-06-30 • via Nuitee
D
Dorien • solo_traveller • nl
10
Pros:

Personeel zeer behulpzaam.
Goed bed. Kamer super schoon

Cons:

Niets

2026-06-28 • via Nuitee
M
Marlène • family_with_children • nl
10
2026-06-27 • via Nuitee
M
Monika • family_with_children • at
8
Pros:

Die Lage ist super, zentral und doch ruhig.

Cons:

Beinahe keine Abstellflächen im Zimmer und im Bad, um Persönliches zu verstauen.

2026-06-24 • via Nuitee
M
Masaharu • solo_traveller • jp
9
2026-06-23 • via Nuitee
T
thomas • couple • at
9
Ein gelungener Aufenthalt und wir werden gerne wieder in dieses Hotel kommen
Pros:

Zimmer sehr sauber und mit allem was man braucht und will ausgestattet.
Frühstück ausgezeichnet und es gab reichlich von allem was man gerne hat.
Lage sehr central

Cons:

Dusche, für ältere Besucher kaum zu erklimmen

2026-06-21 • via Nuitee
V
Viacheslav • solo_traveller • ru
10
2026-06-20 • via Nuitee
H
Harumi • solo_traveller • jp
8
Pros:

中央駅から地下鉄でシュテファン寺院近くの駅で降りたらすぐです。地下鉄の駅の入口は通りに何カ所かあり、たいがい上りだけでしたが、入口を変えると上り下り両方あったのでスーツケースがあるときも困りませんでした。旧市街の一番便利なところなので、何をするにも困ることはありません。スーパーもありました。
備品：スリッパ、無料のウエルカム水ボトルはありませんでした。冷蔵庫はあります。ポットはなく、ユリウスマインルのコーヒーメーカーがあります。そこはさすがカフェ文化の中心ウィーンです。
バスルームには「ボディ＆ヘアー」のリキッドソープのみ。何かしら普段使いのものを持参したほうが良さそうです。ドライヤーは昔ながらのじゃばらのチューブになったもの（久しぶりに見ました）これは風力が弱すぎだったので気になる方はご自分のものを。
とてもいいのは独立式の普通のエアコンが部屋についていること。とてもわかりやすい操作盤だな、と思ったら日立のものでした。自分で調整できるエアコンはとてもありがたいです。
シングルですが、スーツケースも広げられます。（日本の狭小ビジネスホテルよりはスペースあります）小さいテーブルとソファもありました。ひとりで過ごすにはじゅうぶんです。

Cons:

予約サイトの説明には「眺望あり」と書いてありましたが、それは全くありませんでした。天井が高く縦長のチルト窓（スリガラス）があるので明るさはありますが、窓を手前に倒しても上部が少し開くだけなので向こうに何があるかさえ見えませんでした。私は部屋にじゅうぶんな明るさがあるので気になりませんでしたが、どうしても眺望が欲しい人は、その旨リクエストしたほうがいいと思います。
老舗コーヒーのカプセル式コーヒーメーカーはあったのですが、お湯をわかすポットがなかったのは残念でした。（以前、これでお湯もわかせる、と言われたことがありますが、ぬるいし、コーヒー臭いお湯で使いものにはなりません）

2026-06-19 • via Nuitee
G
Gadi E • extended_group • il
9
2026-06-18 • via Nuitee