Hotel Kaiserin Elisabeth

Hotels
9.2 (2037 reviews)
Weihburggasse 3 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Pricey on holidays
Room Amenities could improve

Categories

Cleanliness
9.26
Many reviews mention the room was spotlessly clean.
Service
9.73
Customers praise the staff for being friendly, helpful, and courteous.
Location
9.77
The hotel is perfectly situated in the heart of the city with easy access to main attractions.
Room Quality
8.92
Rooms are spacious and comfortable, although some found the bed a bit firm.
Amenities
9.05
Good amenities overall, but the need for disposable slippers and a smart TV was mentioned.
Value for Money
8.21
The hotel was noted to be a bit pricey, especially around holidays.
Food and Beverage
9.26
Breakfast was described as abundant and delicious.
Overall Experience
9.43
Overall, guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Luxurious Accommodation
Indulge in elegantly furnished, air-conditioned rooms at Hotel Kaiserin Elisabeth. Enjoy free WiFi, flat-screen TVs, and modern bathrooms with complimentary toiletries.

Prime Location
Located steps away from St. Stephen's Cathedral and Kärtner Straße shopping street, immerse yourself in the heart of Vienna. Explore nearby attractions like the State Opera and Hofburg Imperial Palace.

Exceptional Service
Experience 24-hour front desk assistance and a staff dedicated to making your stay memorable. Start your day with a delicious buffet breakfast and let us help you book tickets to Vienna's top cultural events.

Ready to experience Vienna in luxury? Book your stay at Hotel Kaiserin Elisabeth now.

Important information:

Please note that after arrival, your stay cannot be shortened. Refunds of the rest of the reservation is not possible.

Please note that extra beds must be confirmed by the property prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 4 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2037 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 8.92
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 9.43
S
Sirpa • family_with_children • fi
9
Pros:

Pidin erityisesti keskeisestä sijainnista. Oli lyhyt matka niin nähtävyyksiin kuin ostoksille jsa ruokapaikkoihin. Hotelli oli hienostunut ja rauhallinen.

Cons:

-

2026-04-04 • via Nuitee
N
Nargiz • couple • az
10
Pros:

Расположение, очень дружелюбный персонал. У нас был очень просторный номер

Cons:

Несколько скудный завтрак

2026-04-03 • via Nuitee
T
Takeda • couple • jp
9
2026-04-02 • via Nuitee
D
Daniela • solo_traveller • it
9
Meravigliosa permanenza in questo storico hotel!
Pros:

Hotel storico affascinante e in pieno centro. Si respira un'atmosfera d'altri tempi ma non al punto da fare risultare la struttura troppo vetusta. Una menzione speciale va al Signor Michele Garofalo che è stato enormemente accogliente e professionale!

Cons:

I cuscini del letto erano un po' troppo morbidi, sicché richiedevano di essere risistemati ogni volta che ti rigiravi nel letto per non "affondarci" dentro.

2026-04-01 • via Nuitee
J
James • couple • us
10
Best I can say is I’d love to go back.
Pros:

Location was great to main attractions. Staff always helpful and had wonderful restaurant recommendations.

2026-03-31 • via Nuitee
J
Jennifer • solo_traveller • at
9
2026-03-28 • via Nuitee
M
Mirjam • solo_traveller • hu
9
2026-03-26 • via Nuitee
B
Brian • couple • us
9
2026-03-24 • via Nuitee
C
Cathryn • solo_traveller • us
10
2026-03-23 • via Nuitee
M
Marie • family_with_children • fr
9
Pros:

Emplacement exceptionnel pour découvrir Vienne
Tout est parfait dans cet hôtel

2026-03-23 • via Nuitee
M
Michael • family_with_children • ch
10
Pros:

Hotel Kaiserin Elisabeth is a charming and elegant hotel in a superb central location in Vienna. It combines classic Viennese character with a warm, refined atmosphere, making the stay both comfortable and memorable. The staff are courteous and professional, and the location is ideal for exploring the city on foot. A wonderful choice for anyone seeking charm, comfort, and convenience in the heart of Vienna.

Cons:

Nothing.

2026-03-23 • via Nuitee
Y
Yael • solo_traveller • il
10
כך צריך וראוי לחוות את וינה
Pros:

מיקום מצוין, שירות מעל ומעבר, ניקיון, המלון מדהים ביופיו כך צריך לחוות את וינה
מוצרט שהה במלון הזה
ממליצה בחום

2026-03-22 • via Nuitee
D
Dr. Michaela Maria • family_with_children • at
8
2026-03-19 • via Nuitee
S
Szilvia • extended_group • hu
8
2026-03-16 • via Nuitee
S
Szymon • couple • es
9
2026-03-15 • via Nuitee
M
Martin • solo_traveller • at
9
Pros:

tolle zentrale Lage
sehr freundliches Personal

2026-03-15 • via Nuitee
P
Pavel • solo_traveller • cz
8
Pros:

The staff was very friendly. The hotel has a central location. The atmosphere resembles the old Monarchy. Breakfast was served in a emperor's style.

Cons:

The noise coming from the corridor in the morning. The room door doesn't help much with this. On the other hand the noise from the street was virtually none.

2026-03-15 • via Nuitee
T
Thoerner • solo_traveller • de
10
Außergewöhnlich einzigartig
Pros:

K&K Flair at its Best

Cons:

Alles perfekt

2026-03-15 • via Nuitee
V
Verena • solo_traveller • de
9
Komme definitiv wieder. War wunderschön!
Pros:

Es hat alles gepasst. Sehr sauber sehr freundlich. Super gutes Frühstücksbuffet.Traumhaft ruhige Lage am Stephansdom. Ich komme wieder.

Cons:

Es hat alles gepasst. Aber was ich immer gut finde ist eine kleine Flasche Wasser kostenlos am Zimmer oder einen Wasserspender in der Lobby.
Minibar war vorhanden wurde von mir aber erst am zweiten Tag entdeckt.

2026-03-13 • via Nuitee
M
Michal • couple • cz
8
Great stay
Pros:

Perfect location

Cons:

Rooms are bit older style

2026-03-08 • via Nuitee