Hotel Kaiserin Elisabeth

Hotels
9.2 (2037 reviews)
Weihburggasse 3 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Pricey on holidays
Room Amenities could improve

Categories

Cleanliness
9.26
Many reviews mention the room was spotlessly clean.
Service
9.73
Customers praise the staff for being friendly, helpful, and courteous.
Location
9.77
The hotel is perfectly situated in the heart of the city with easy access to main attractions.
Room Quality
8.92
Rooms are spacious and comfortable, although some found the bed a bit firm.
Amenities
9.05
Good amenities overall, but the need for disposable slippers and a smart TV was mentioned.
Value for Money
8.21
The hotel was noted to be a bit pricey, especially around holidays.
Food and Beverage
9.26
Breakfast was described as abundant and delicious.
Overall Experience
9.43
Overall, guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Luxurious Accommodation
Indulge in elegantly furnished, air-conditioned rooms at Hotel Kaiserin Elisabeth. Enjoy free WiFi, flat-screen TVs, and modern bathrooms with complimentary toiletries.

Prime Location
Located steps away from St. Stephen's Cathedral and Kärtner Straße shopping street, immerse yourself in the heart of Vienna. Explore nearby attractions like the State Opera and Hofburg Imperial Palace.

Exceptional Service
Experience 24-hour front desk assistance and a staff dedicated to making your stay memorable. Start your day with a delicious buffet breakfast and let us help you book tickets to Vienna's top cultural events.

Ready to experience Vienna in luxury? Book your stay at Hotel Kaiserin Elisabeth now.

Important information:

Please note that after arrival, your stay cannot be shortened. Refunds of the rest of the reservation is not possible.

Please note that extra beds must be confirmed by the property prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 4 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2037 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 8.92
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 9.43
V
Verena • solo_traveller • de
9
Komme definitiv wieder. War wunderschön!
Pros:

Es hat alles gepasst. Sehr sauber sehr freundlich. Super gutes Frühstücksbuffet.Traumhaft ruhige Lage am Stephansdom. Ich komme wieder.

Cons:

Es hat alles gepasst. Aber was ich immer gut finde ist eine kleine Flasche Wasser kostenlos am Zimmer oder einen Wasserspender in der Lobby.
Minibar war vorhanden wurde von mir aber erst am zweiten Tag entdeckt.

2026-03-13 • via Nuitee
S
stefan • family_with_children • at
8
2026-03-08 • via Nuitee
M
Michal • couple • cz
8
Great stay
Pros:

Perfect location

Cons:

Rooms are bit older style

2026-03-08 • via Nuitee
V
Vladimíra • couple • cz
10
2026-03-06 • via Nuitee
H
Helen • solo_traveller • gb
8
2026-03-06 • via Nuitee
R
Roger • solo_traveller • de
9
2026-03-05 • via Nuitee
H
hashem • family_with_children • il
7
Pros:

זו פעם שלישית במלון וכרגיל הצ'ק אן היה מהיר וטוב. שילמנו על 2 לילות ואחרי כמה שעות קיבלנו התראה לעזוב ולחזור לארץ בגלל מצב החירום. פנינו לקבלה וביקשנו שיוותרו על הלילה השני. מבחינתנו היה ברור שצריך לשלם על הלילה הראשון כי כבר נכנסנו לפני ארבע חמש שעות. הצוות התעקש שאין מה לעשות ואי אפשר להחזיר את התשלום על הלילה השני.
זה מצער כי המלון מאד אהוב עלינו וזו פעם שלישית שאנחנו מתארחים בו בשנים האחרונות וככל הנראה נחזור אליו בעתיד, איך חוסר ההתחשבות משאיר טעם רע

2026-03-02 • via Nuitee
özgür • couple • tr
9
Pros:

Konumu mükemmel , hem gezilecek yerler hemde metroya çok yakın

Cons:

Ufak kusur olarak yastıkları Çok ince

2026-03-02 • via Nuitee
S
Sara • solo_traveller • ca
10
2026-02-28 • via Nuitee
J
J A • couple • gb
10
2026-02-27 • via Nuitee
G
Ghassan • family_with_children • ps
10
Pros:

Location superb very clean helpful staff. Comfortable beds. Best hotel in Viena

2026-02-25 • via Nuitee
G
Ghassan • family_with_children • ps
10
2026-02-25 • via Nuitee
S
sagit • solo_traveller • il
10
2026-02-23 • via Nuitee
L
lucianocL3013LY • Couples • Milan, Lombardy
8
Cosy and friendly
Pros:

Nice hotel, great location, cosy atmosphere and friendly staff. A bit outdated but it’s part of the game.
We had a comfortable and pleasant stay.
See you next time we come to Vienna .

2026-02-22 • via Tripadvisor
Y
yussefl2023 • Couples
10
A lovely hotel, right in the heart of Vienna.
Pros:

Perfect location for a city center visitor. Large, spotlessly clean rooms, very friendly staff and great breakfast options. Well worth a visit.

2026-02-18 • via Tripadvisor
S
Stefan • couple • at
9
2026-02-13 • via Nuitee
Y
Yussef • family_with_children • gb
9
Great hotel
Pros:

Excellent location for shops and city centre activities.

Cons:

Everything was superb, the only tiny thing which could have been improved was the choice at breakfast. Everything served was excellent and very tasty, just some alternative options in the warm served food area would take the ratings even higher.

2026-02-12 • via Nuitee
F
fakkermann • family_with_children • lu
8
2026-02-08 • via Nuitee
A
Astrid • solo_traveller • de
10
2026-01-31 • via Nuitee
I
ilya • family_with_children • ru
10
Best value for money!
Pros:

Location, location, location!!!!! Нам надо было пару дней перекантоваться перед рывком в горы, погулять, сделать шоппинг. Покидали отель утром, возвращались только спать. Для нашей задачи - идеальный отель. Pet Friendly

2026-01-30 • via Nuitee