Hotel Attaché l contactless check-in

Hotels
7.8 (5431 reviews)
Wiedner Hauptstraße 71 , Vienna , at

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Cons:
Uncomfortable beds
Cleaning issues

Categories

Cleanliness
6.55
Several reviews indicated the rooms were not properly cleaned and had issues like a dirty kettle.
Service
8.55
Most reviews pointed to the staff being responsive, although some guests had issues with communication.
Location
9.05
Frequent praise for the location being convenient and close to public transport.
Room Quality
7.05
Mixed sentiments; while some found beds comfortable, others noted issues with cleanliness and aging furniture.
Amenities
7.55
Reports of missing amenities such as proper reception or functional sockets.
Value for Money
7.05
Guests noted high prices relative to the quality of service and amenities provided.
Food and Beverage
8.05
No specific reviews mentioned this category, so assigned 'Standard quality for this hotel tier.'
Overall Experience
8.55
General sentiment is positive, despite mixed experiences reported in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:12

Property Description

Luxurious Accommodation
Experience elegance in our modern or classic style rooms, each equipped with air conditioning, a safe, and a sleek bathroom with a hairdryer for your comfort.

Convenient Location
Situated just 2,300 meters from the iconic Saint Stephen's Cathedral, with easy access to public transportation right outside the hotel, exploring Vienna's landmarks like Belvedere Palace and Karlskirche Church is a breeze.

Contactless Convenience
Enjoy a worry-free stay with our contactless services and stay connected with complimentary Wi-Fi throughout the hotel.

Book your stay at Hotel Attaché contactless now and indulge in a seamless blend of luxury and convenience during your Vienna getaway.

Important information:

For reservations or information about pick-up service from the airport, you must use the Special Requests box when booking or contact the property. Additional charges apply for the airport shuttle service.

our reception is closed and we work with (room codes)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 5431 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 8.05
Overall Experience: 8.55
G
Gerhard couple at
8
Pros:

Reinigungspersonal sehr freundlich und Auskunftserteilung.

Cons:

Leider kein Frühstück und derzeit ein Baustellenbereich ohne darüber informiert zu werden.

2026-05-09 via Nuitee
J
J. solo_traveller nl
7
2026-05-09 via Nuitee
L
Lisa Yvonne couple de
6
2026-05-09 via Nuitee
K
Kasım solo_traveller tr
7
2026-05-09 via Nuitee
E
Elfriede solo_traveller at
5
Pros:

Lage
Self-checkin hat gut funktioniert
Es war sauber

Cons:

Ausstattung (Kabel, Drähte, beschädigte, abgewohnte Möbel)
Zimmer war zur Check-in Zeit um 16 Uhr noch nicht fertig

2026-05-09 via Nuitee
S
silvano geraldo coelho solo_traveller br
10
Sensacional top
Pros:

Gostei do sistema de entrada, sem recepção, sem burocracia, muito bom

Cons:

Gostei de tudo

2026-05-09 via Nuitee
H
Heike solo_traveller at
1
Katastrophal
Pros:

Positiv kann ich nur den telefonischen Kundenkontakt bewerten, die Person war sehr freundlich und bemüht, wenngleich sie letztendlich auch nicht helfen konnte.

Cons:

Gebucht wurde ein Zimmer plus Parkplatz in der Parkgarage. Die Garage war aufgrund einer Baustelle nicht nutzbar, darüber wusste niemand Bescheid. Eine Alternative konnte auch nach mehreren Telefonaten nicht geboten werden, ich musste in der Kurzparkzone parken.
Im Hotel wurde gerade gereinigt, der Gang zum Zimmer war ein Hindernislauf über Schmutzwäsche, Geräte, Getränkedosen.
Das Zimmer roch extrem nach Rauch, auf Nachfrage wurde ein alternatives Zimmer zugewiesen - mit der Zusage, den Türcode in 2 bis 3 Minuten zuzusenden. Als ich diesen nach ca. 10 Minuten noch nicht bekommen hatte, wollte ich telefonisch nachfragen, plötzlich war jedoch niemand erreichbar. Auf Nachrichten per Mail und SMS bekam ich keine Reaktion. Nach ca. 25 Min. und mehrmaligen Kontaktversuchen habe ich das Hotel verlassen und eine Alternative gebucht. ( war übrigens problemlos, ganz in der Nähe, sauber, günstig und mit Garage). Das einzig Gute das ich anführen kann, ist die Rückerstattung meiner Zahlung, wenngleich auch mehrere Mails erforderlich waren und es eineinhalb Monate gedauert hat.
Keine Empfehlung von mir! Ich rate von einer Buchung ab.

2026-05-08 via Nuitee
M
Mevlut couple nl
6
2026-05-08 via Nuitee
J
Joost solo_traveller nl
8
Pros:

Rustig en goede ligging. Tram naar stad en bus naar station voor de deur.

2026-05-08 via Nuitee
B
Bettina couple at
8
2026-05-08 via Nuitee
M
Myriam solo_traveller fr
2
2026-05-08 via Nuitee
K
Katarina couple sk
10
2026-05-07 via Nuitee
K
Karolína couple cz
5
Na přespání stačí. Znovu bych se neubytovala.
Pros:

Kousek od nádraží, cca 15 minut pěšky.

Cons:

Nebylo moc čisto, koupelna mohla být lépe vyčištěná.
Televize- přístup k internetu je super, ale měli byste mít vstup nějak regulovaný. Po předchozím návštěvníkovi byly otevřené stránky pro dospělé..pokud by se ubytovala rodina s dětmi, mohla by to být velice nepříjemná situace. Mělo by to být blokované nebo by to měl personál kontrolovat.

2026-05-07 via Nuitee
B
Beata solo_traveller pl
9
Pros:

Niedaleko dworca i historycznego centrum. Wygodne łóżko, było wszystko czego trzeba na krótki pobyt w celu zwiedzania. Bezpieczna okolica.

2026-05-07 via Nuitee
S
Salvatore family_with_children it
5
Pros:

solo la posizione

Cons:

il fatto che non c e nessuno alla all..bisogna fare da solo ..la TV non funzionava e non potevo comunicare.con nessuno..e tante altre pucvole cose ....solo la posizione era ottima

2026-05-07 via Nuitee
F
Falcone solo_traveller fr
7
Pros:

Ottima posizione: non lontano dal centro e dalla stazione, ben servita dai trasporti.

Cons:

La stanza non era pronta quando siamo arrivati in albergo. Abbiamo dovuto aspettare 40 min

2026-05-06 via Nuitee
V
Ville solo_traveller fi
9
Pros:

Sijainti oli hyvien kulkuyhteyksien päässä keskustasta. Huone oli siisti ja ilmastointi toimi todella tehokkaasti. Oikein kelvollinen majoitus

2026-05-06 via Nuitee
H
HICHAM solo_traveller ma
8
2026-05-06 via Nuitee
C
Canu couple it
1
DOVREBBERO DARE PIU' ASSISTENZA AI CLIENTI
Pros:

POSIZIONE BUONA

Cons:

MAI VISTO NESSUNO DELL'ALBERGO, UNA SERA AL RIENTRO IL SISTEMA AUTOMATICO DI APERTURA PORTA INGRESSO DELL'ALBERGO SI E' BLOCCATO, ABBIAMO PROVATO A CONTATTARE IL NUMERO DI TELEFONO INDICATO MA NESSUNO HA RISPOSTO, DOPO OLTRE UN ORA ALL'APERTO SIAMO RIUSCITI A ENTRARE GRAZIE A DEI CONDOMINI DEL PALAZZO

2026-05-05 via Nuitee
D
Daniela family_with_children it
7
Pros:

Posizione ben servita da mezzi pubblici .
Check in automatico fa risparmiare tempo.

Cons:

In camera ho trovato nel cassetto del comodino vicino al letto: carta di caramelle da buttare e un pacchetto di sigarette da buttare. Il servizio di pulizia doveva essere più accurato, visto che il comodino è a portata di mano !
Mi dispiace perché per il resto la camera era pulita.

2026-05-05 via Nuitee