Four Points Flex by Sheraton Vienna Hauptbahnhof

Hotels
Four Points Express
8.7 (8945 reviews)
Favoritenstraße 52 , Vienna , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Excellent Breakfast
Friendly Staff
Cons:
Room Cleaning Issues
Temperature Control Problems

Categories

Cleanliness
7.76
Daily cleaning was provided, but attention to detail was lacking as the room was not swept.
Service
9.23
Staff were accommodating and allowed early check-in.
Location
9.27
The location was perfect and close to many attractions.
Room Quality
8.22
Rooms were spacious and comfortable, but issues with temperature control were noted.
Amenities
8.25
Basic amenities available, but the absence of slippers was noted in one review.
Value for Money
8.71
Guests felt the hotel offered good value for the cost.
Food and Beverage
9.26
Breakfast was considered excellent.
Overall Experience
8.93
Overall positive experiences, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:33

Property Description

Luxurious Accommodations
Experience comfort and style at Austria Trend Hotel beim Theresianum Wien. Each room is equipped with modern amenities such as flat-screen cable TV, air conditioning, and a minibar.

Convenient Location
Located just a short stroll away from Belvedere Palace and Vienna Main Station, our hotel offers easy access to the city's top attractions. Explore Vienna with ease during your stay with us.

Parking and Accessibility
Take advantage of our private parking garage for a hassle-free experience. With the Hauptbahnhof Underground Station nearby, reaching the city center and iconic landmarks like St. Stephen's Cathedral is quick and convenient.

Book your stay now at Austria Trend Hotel beim Theresianum Wien for a memorable and seamless Vienna getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 33 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 8945 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.93
R
ROBERT extended_group ec
10
Excelente para turismo en Viena
Pros:

Excelente ubicación y muy cómodo.

Cons:

Todo estuvo bien.

2026-03-14 via Nuitee
K
Kreuter couple at
10
2026-03-13 via Nuitee
R
Roseli couple br
9
Foi ótima
Pros:

Da localização

Cons:

A limpeza poderia ser melhor

2026-03-13 via Nuitee
G
guler couple tr
5
Cons:

Kahvalti yetersiz geldi bana, odalar kucuk ve giristen uzak

2026-03-12 via Nuitee
M
Marcela family_with_children mx
10
2026-03-11 via Nuitee
T
Trivi family_with_children ar
9
Muy buena
Pros:

Estaba todo prolijo

Cons:

La puerta del baño de vidrio no me gusta, pero todo lo demás excelente

2026-03-11 via Nuitee
M
Magda extended_group cz
10
2026-03-11 via Nuitee
C
Christine solo_traveller at
8
2026-03-10 via Nuitee
G
Gita couple hr
8
Zadovoljavajuće.
Pros:

Lokacija blagovaonice je na prolazu i nije dobra. Hrana je zadovoljavajuća i izbor je uredu.

Cons:

Jako loša zvučna izolacija u hotelu, sve se čuje kroz zidove i kroz vrata.

2026-03-10 via Nuitee
N
Natalie extended_group gb
8
Great stay in a great location
Pros:

Staff were helpful and supportive. The hotel room was clean and big enough for 3 adults to have space. Easy access. Great location. Not too long a walk from the centre.

Cons:

Cleaning has to be done and the equipment needs to go somewhere. The corridors/stairwell are quite small so this was I'm the way but I'm not sure what else or where else these things could go. This is a small and petty thing to comment on but it's the only thing I didn't like.

2026-03-10 via Nuitee
V
Vaskovp couple bg
9
2026-03-09 via Nuitee
L
Lina couple it
8
2026-03-09 via Nuitee
B
Bogdan Andrei family_with_children ro
7
Pros:

Camera este frumoasa. Parcarea exista, cu plata suplimentara.

Cons:

Liftul nu a mers.

2026-03-09 via Nuitee
V
Vaskovp solo_traveller bg
9
2026-03-09 via Nuitee
S
Savvas couple gr
8
2026-03-09 via Nuitee
I
Irakli Gakhokidze couple ge
10
2026-03-08 via Nuitee
V
Vaskovp extended_group bg
9
2026-03-08 via Nuitee
I
Ingrid solo_traveller pl
10
The first, but not the last stay
Pros:

Everything was perfect - starting with localisation (walking distance from Hauptbahnhof) ending with the facilities. The room was spatious, beds comfy, staff very kind, breakfast very satisfying. Next time in Vienna I will definitely choose Four Points Flex by Sheraton again.

Cons:

The elevator in the building 2 can be a bit scary as it is narrow and the light is on only a few seconds after the doors close. Not for claustrophobic individuals. However, it did not disturb me.

2026-03-08 via Nuitee
M
Michele Pio couple it
8
2026-03-06 via Nuitee
Özhan family_with_children tr
9
2026-03-05 via Nuitee