Four Points Flex by Sheraton Vienna Hauptbahnhof

Hotels
•
Four Points Express
8.7 (9595 reviews)
Favoritenstraße 52 , Vienna , AT
+43 1 5051606

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great Location
Excellent Breakfast
Friendly Staff
Cons:
Room Cleaning Issues
Temperature Control Problems

Categories

Cleanliness
7.76
Daily cleaning was provided, but attention to detail was lacking as the room was not swept.
Service
9.23
Staff were accommodating and allowed early check-in.
Location
9.27
The location was perfect and close to many attractions.
Room Quality
8.22
Rooms were spacious and comfortable, but issues with temperature control were noted.
Amenities
8.25
Basic amenities available, but the absence of slippers was noted in one review.
Value for Money
8.71
Guests felt the hotel offered good value for the cost.
Food and Beverage
9.26
Breakfast was considered excellent.
Overall Experience
8.93
Overall positive experiences, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:33

Property Description

Luxurious Accommodations
Experience comfort and style at Austria Trend Hotel beim Theresianum Wien. Each room is equipped with modern amenities such as flat-screen cable TV, air conditioning, and a minibar.

Convenient Location
Located just a short stroll away from Belvedere Palace and Vienna Main Station, our hotel offers easy access to the city's top attractions. Explore Vienna with ease during your stay with us.

Parking and Accessibility
Take advantage of our private parking garage for a hassle-free experience. With the Hauptbahnhof Underground Station nearby, reaching the city center and iconic landmarks like St. Stephen's Cathedral is quick and convenient.

Book your stay now at Austria Trend Hotel beim Theresianum Wien for a memorable and seamless Vienna getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.7
Based on 9595 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.93
J
Jan • solo_traveller • cz
9
Pros:

Modern rooms, very pleasant staff, walking distance to Main station

Cons:

Corridors are average

2026-11-07 • via Nuitee
F
Felicita • solo_traveller • sk
10
Pros:

Ideálny hotel priamo pri hlavnej stanici, dostupnosť metra a centra mesta vynikajúca. Výborný personál, kľudný hotel aj pre nočný spánok. Určite využijem aj nabudúce-:)

Cons:

Všetko bolo tak, ako malo byť-:)

2026-11-06 • via Nuitee
V
Virginia • extended_group • es
10
Muy satisfactoria
Pros:

El personal muy atento, la habitacion genial y la ubicación estupenda

Cons:

Que a veces desde la habitacion se oía el ruido que hacían otros huéspedes en el pasillo

2026-11-05 • via Nuitee
M
Mariam • extended_group • ge
10
Pros:

The room was comfortable and place was quiet. The location was just 5 minutes walk from the railway central station, which was very convenient when travelling from another city, as well as metro station was also right near the hotel.

Cons:

Breakfast could be improved with more options.

2026-11-04 • via Nuitee
A
Anne • couple • ie
8
2026-11-04 • via Nuitee
N
Nadire • extended_group • tr
10
2026-11-04 • via Nuitee
M
Martin • solo_traveller • at
5
2026-11-04 • via Nuitee
G
Gabino • couple • ar
10
Pros:

Estuvo todo perfecto, las instalaciones muy buenas , y la ubicación muy bien, a unos 20 minutos caminando de la Ópera de Viena

Cons:

Me gustó todo

2026-11-03 • via Nuitee
W
Wilma • couple • at
8
Es hat uns gut gefallen, kommen gerne wieder!
Pros:

Gute Lage in der Nähe des Bahnhofs und U-Bahn Anschluss. Zimmer verfügbar zur Mittagszeit ist auch sehr positiv.

Cons:

Es war etwas umständlich die Reservierung per telefon bzw. per Mail durchzuführen!

2026-11-03 • via Nuitee
P
Petra • extended_group • at
10
Preis Leistung einfach top!"!!!!!
Pros:

Die Lage ist perfekt, man kann das Auto in der Parkgarage, die an das Hotel anschließt parken und alles zu Fuß erreichen oder mit der U-Bahn. Es ist auch die ganze Nacht die Rezeption besetzt und der Kaffee morgens ist gratis, ein toller Service!!!

2026-11-02 • via Nuitee
D
Dmitrii • solo_traveller • il
10
Вполне доволен. Когда не смог улететь - вернулся туда же. Поселили в тот же номер, как и не уезжал. Если цена устраивает
Pros:

Своим звездам соответствует. Тихо, чисто, хороший завтрак, удобное расположение

2026-11-02 • via Nuitee
S
Soledad • couple • es
6
2026-11-02 • via Nuitee
M
Magdalena • couple • pl
10
Pros:

Pokój i łazienka były bardzo wygodne, na plus niezła suszarka do włosów. Śniadanie w pełni wystarczajace, dla nas super. Dostępna przechowalnia bagazu, lokalizacja jest świetna. Polecam!

2026-11-02 • via Nuitee
O
Olga • solo_traveller • ru
8
Необходимо следить за наличием блюд во время завтрака и своевременно пополнять стол.
Pros:

Хороший отель! Замечательное соотношение цена-качество! Расположен в шаговой доступности, минут 7 ходьбы от ЖД вокзала и минут 20 ходьбы до центра города. Рядом есть метро. Чистые комфортные номера, удобные кровати, качественное и чистое постельное белье и мягенькие полотенца.

Cons:

Завтрак, который стоит 20 евро)). Да, хороший выбор блюд, есть разнообразие, но каждый день чего-то не было. Захочешь взять запеченые овощи, их нет, нужно сливочное масло, его нет, сыра тоже нет, выпечки нет… Вот и берешь то, что есть, ждать по пол часа как-то не хочется…

2026-11-02 • via Nuitee
A
andres • couple • cl
9
Good hotel, good location, things that could be improved
Pros:

Near to the subway station, very attentive staff, Comfortable room, but the air conditioning didn't work very well.

Cons:

They should have decaffeinated coffee and lactose-free milk.
Improve the door-closing mechanism for the guest rooms, as they make a very loud noise that is disruptive at night.
The floor insulation needs to be improved, as footsteps from guests in the unit above can be heard.

2026-11-02 • via Nuitee
D
Dmitrii • solo_traveller • il
10
2026-11-02 • via Nuitee
Z
ze • extended_group • cn
8
2026-11-01 • via Nuitee
J
Jan • extended_group • cz
9
2026-11-01 • via Nuitee
J
Jitka • extended_group • cz
10
2026-10-31 • via Nuitee
C
Clare • couple • gb
8
Good base to explore Vienna
Pros:

Good location, near Upper Belvedere, main station and an Ubahn station.
Beds comfortable. Good sized room. Accommodated our late check in as flight delayed 5 hours. Free coffee in reception area. Couple of supermarkets nearby. Had all ame cities required. Breakfast was continental and perfect for us. Room 1404 was very quiet at back of hotel. Good base to explore Vienna.

Cons:

Room got very hot at night. Aircon didn't work. Had to open window at night to cool the room. 4 night stay and no housekeeping at all so bins never emptied nor cups / glasses changed. Don't mind beds not being made or towels changed but odd that bins not emptied at least once.

2026-10-31 • via Nuitee