Four Points Flex by Sheraton Vienna Hauptbahnhof

Hotels
•
Four Points Express
8.7 (8897 reviews)
Favoritenstraße 52 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Excellent Breakfast
Friendly Staff
Cons:
Room Cleaning Issues
Temperature Control Problems

Categories

Cleanliness
7.76
Daily cleaning was provided, but attention to detail was lacking as the room was not swept.
Service
9.23
Staff were accommodating and allowed early check-in.
Location
9.27
The location was perfect and close to many attractions.
Room Quality
8.22
Rooms were spacious and comfortable, but issues with temperature control were noted.
Amenities
8.25
Basic amenities available, but the absence of slippers was noted in one review.
Value for Money
8.71
Guests felt the hotel offered good value for the cost.
Food and Beverage
9.26
Breakfast was considered excellent.
Overall Experience
8.93
Overall positive experiences, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:33

Property Description

Luxurious Accommodations
Experience comfort and style at Austria Trend Hotel beim Theresianum Wien. Each room is equipped with modern amenities such as flat-screen cable TV, air conditioning, and a minibar.

Convenient Location
Located just a short stroll away from Belvedere Palace and Vienna Main Station, our hotel offers easy access to the city's top attractions. Explore Vienna with ease during your stay with us.

Parking and Accessibility
Take advantage of our private parking garage for a hassle-free experience. With the Hauptbahnhof Underground Station nearby, reaching the city center and iconic landmarks like St. Stephen's Cathedral is quick and convenient.

Book your stay now at Austria Trend Hotel beim Theresianum Wien for a memorable and seamless Vienna getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 33 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 8897 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.93
E
Esa • couple • fi
7
2026-02-14 • via Nuitee
W
Wolfgang • solo_traveller • at
8
2026-02-14 • via Nuitee
B
Batuhan • couple • tr
8
2026-02-14 • via Nuitee
E
Emilio • extended_group • es
9
2026-02-13 • via Nuitee
K
Karolina • couple • pl
10
Super lokalizacja
Pros:

Bardzo blisko dworca kolejowego, 5 min!
Dobra lokalizacja do centrum, metro blisko, a spacerkiem pod katedrę mieliśmy 25 min.

Cons:

To tylko mały minus- ubogie śniadanie.
Ale blisko jest kultowa restauracja ze śniadaniami, GoldEgg

2026-02-13 • via Nuitee
B
Beren • couple • tr
9
2026-02-12 • via Nuitee
E
Eileen • family_with_children • tw
9
櫃台親切助人，幫忙early check-in,也幫忙印出OBB ticket,讓旅程更順利。櫃台親切助人，幫忙early check-in,也幫忙印出OBB ticket,讓旅程更順利
Pros:

櫃台親切助人，幫忙early check-in,也幫忙印出OBB ticket,讓旅程更順利

Cons:

隔音稍欠佳

2026-02-12 • via Nuitee
I
Imaev • couple • ua
10
2026-02-11 • via Nuitee
A
Astrida • couple • lv
9
2026-02-11 • via Nuitee
D
Danijela • couple • gb
8
Amazing!! Love Vienna!!! Will come back again❤️
2026-02-11 • via Nuitee
J
Justyna • couple • pl
10
Super miejsce, polecamy
Pros:

Bardzo miła obsługa (szczególne pozdrowienia dla Pana Khaleda, który obsługiwał nas po Polsku :)). Pokoik czyściutki, ładnie urządzony, do tego świetna lokalizacja. Chętnie zostalibyśmy dłużej :)

Cons:

Brak zastrzeżeń :)

2026-02-11 • via Nuitee
V
Valon • extended_group • ch
10
2026-02-11 • via Nuitee
R
Raffael • couple • us
9
Great Hotsl ina convenient location right near the Wien HB
2026-02-11 • via Nuitee
O
Ortakci • extended_group • tr
10
2026-02-11 • via Nuitee
S
Sadika Halide • extended_group • tr
8
2026-02-11 • via Nuitee
R
Raffael • solo_traveller • us
9
2026-02-11 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-02-10 • via Nuitee
N
Nemanja • couple • hu
9
2026-02-10 • via Nuitee
T
Tesic • solo_traveller • gb
4
Overpriced hotel, the rating should be 3***, not 4!! Poor breakfast selection!
Pros:

The location was ok, not great but average.

Cons:

The hotel could do more with updating, the furniture, stained carpets, the floor in the my room hasn't been hoovered nor cleaned for duration of my 4 days stay!! Very basic room!!

Only one small towel was changed.

The breakfast was real dissapointment, very poor selection definetely not worth €15 !! The juices weren't fresh and when we asked for more sweet pastries we were told they run out " at 9am" even though the breakfast should have been served until 10:30am.
The catering lady was very unfriendly and miserable!

Young lady on the reception when I arrived on 6th was friendly and very helpful unlike her colleagues today when I came back after escorting my friends to the station ( as they were signing out) blocked my card at the same time and did not even apologise.
The hotel rating should be 3 ***, not 4 !!!! The price that I have paid £199 for 3 nights it was really overpriced for the standard provided.
I would never come back there and definetely would not recommend it.

I would rate my experience max 4 out of 10 !

2026-02-09 • via Nuitee
T
Tatiana • couple • ua
7
2026-02-09 • via Nuitee