Four Points Flex by Sheraton Vienna Hauptbahnhof

Hotels
Four Points Express
8.7 (9181 reviews)
Favoritenstraße 52 , Vienna , at

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great Location
Excellent Breakfast
Friendly Staff
Cons:
Room Cleaning Issues
Temperature Control Problems

Categories

Cleanliness
7.76
Daily cleaning was provided, but attention to detail was lacking as the room was not swept.
Service
9.23
Staff were accommodating and allowed early check-in.
Location
9.27
The location was perfect and close to many attractions.
Room Quality
8.22
Rooms were spacious and comfortable, but issues with temperature control were noted.
Amenities
8.25
Basic amenities available, but the absence of slippers was noted in one review.
Value for Money
8.71
Guests felt the hotel offered good value for the cost.
Food and Beverage
9.26
Breakfast was considered excellent.
Overall Experience
8.93
Overall positive experiences, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:33

Property Description

Luxurious Accommodations
Experience comfort and style at Austria Trend Hotel beim Theresianum Wien. Each room is equipped with modern amenities such as flat-screen cable TV, air conditioning, and a minibar.

Convenient Location
Located just a short stroll away from Belvedere Palace and Vienna Main Station, our hotel offers easy access to the city's top attractions. Explore Vienna with ease during your stay with us.

Parking and Accessibility
Take advantage of our private parking garage for a hassle-free experience. With the Hauptbahnhof Underground Station nearby, reaching the city center and iconic landmarks like St. Stephen's Cathedral is quick and convenient.

Book your stay now at Austria Trend Hotel beim Theresianum Wien for a memorable and seamless Vienna getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 33 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 9181 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.93
T
Tran Ai Duyen couple au
9
A comfortable stay
Pros:

Convenient location, clean, quiet room.

Cons:

The room was a little warm even though we put the aircon to the minimum of 18. We went in spring (may).

2026-05-09 via Nuitee
M
Michele couple it
7
2026-05-08 via Nuitee
R
RODRIGO couple co
6
No fue la esperada para un hotel de esa categoría,, no pueden entragrar habitaciones que no cumplan el estándar que uno
Cons:

La primera noche me entregaron una habitación con él a/c malo , la respuesta de la recepción,,abra la ventana o le permitimos un ventilador,,,!!!!
El segunda noche fui cambiado a una buena habitación,, pero me tocó poner la queja x escrito en 2 ocasiones,,

2026-05-08 via Nuitee
P
Pascal solo_traveller ch
8
Pros:

Sehr freundliches Personal und moderned Eingangsbereich & Lobby

2026-05-06 via Nuitee
F
Françoise couple be
8
2026-05-06 via Nuitee
D
Dorota extended_group pl
10
POLECAM!
Pros:

Fantastyczny pobyt! Hotel oferuje wysoki standard czystości i niezwykle komfortowe pokoje. Obsługa była na najwyższym poziomie – uprzejma, pomocna i profesjonalna. Śniadania pyszne, urozmaicone, z dużym wyborem produktów. Zdecydowanie polecam i chętnie wrócę przy kolejnej wizycie

2026-05-06 via Nuitee
A
Amy family_with_children us
10
Hotel is great
Pros:

Excellent location, room is super clean and comfortable. Breakfast is great and very nice front desk staff. Love the hotel very much

Cons:

We like everything for our stay.

2026-05-06 via Nuitee
H
Hamed solo_traveller fi
9
2026-05-05 via Nuitee
İdil Didem couple tr
10
Pros:

Konum metro istasyonuna ve tren istasyonuna oldukça yakındı. Hiç zorluk çekmedik. Oda oldukça büyüktü ve konforluydu. Odamız her gün temizlendi, odadaki havlular, bardaklar vs. her gün yenilendi. Etrafında pek çok market vardı, rahatlıkla alışveriş yaptık.

2026-05-05 via Nuitee
H
Hubert Kronberger solo_traveller at
9
Pros:

Gute Lage

Cons:

-

2026-05-05 via Nuitee
E
Esther solo_traveller es
10
Pros:

Super cómodo y muy bien ubicado

Cons:

Nada

2026-05-04 via Nuitee
J
Jalila solo_traveller om
8
2026-05-04 via Nuitee
Κωνσταντίνος solo_traveller gr
10
2026-05-04 via Nuitee
F
FrankH. solo_traveller de
10
Toller Städtetrip 🌞 und tolle Location 👍😃
Pros:

Tolle Unterkunft.
Neu, Sauber, sehr gepflegt.
Trotz reger Straßenverkehr, ruhig in der Nacht durch gute isolierten Fenster. Vollfühl Bett.
Unterkunft ist sehr zentral gelegen, eine Station vom Hbh entfernt (5-10min Fußweg) und auch nur zwei, drei Stationen in die Innenstadt (Stephansplatz, - dom) entfernt.
Gerne wieder beim nächsten Wien Trip 😃
Frühstück hatten wir keines, da super Frühstück Location in der Nähe sich befinden.

Cons:

Die Zimmertüren fallen gerne zu und sind dann im eigenen Zimmer gut hörbar.

2026-05-03 via Nuitee
B
Brigitte couple de
9
Das Personal war gästefreundlich und hilfsbereit.
Pros:

Wir fanden es gut, dass ein Wasserkocher mit Geschirr und div. Teesorten und Kaffee im Zimmer vorhanden war. Über das Frühstück können wir nicht urteilen, da wir keins gebucht haben.
Das Zimmer wurde jeden Tag gereinigt. Wir hatten ein ruhiges Zimmer. Die Lage des Hotels ist zentral gelegen und perfekt für Ausflüge mit dem Nahverkehr.

2026-05-03 via Nuitee
C
Claude extended_group ca
9
Pros:

Emplacement pratique entre la gare et le centre-ville, aux alentours du Belvédère. Hotel propre et moderne, excellent rapport qualité-prix pour Vienne.

Cons:

Un peu bruyant en raison de la proximité de rues passantes

2026-05-03 via Nuitee
M
Maaru couple fi
10
Pros:

Lähellä rautatieasemaa. Siisti ja rauhallinen. Hyvä aamupala.

2026-05-03 via Nuitee
I
Irena extended_group cz
9
Pros:

Skvělá lokalita, blizko nadraží i centra. Ochotný personál.

2026-05-03 via Nuitee
E
Ewelina solo_traveller pl
10
Pros:

Wszystko było OK.

Cons:

Mało światła w łazience :)

2026-05-03 via Nuitee
J
Jimenez Villarraga family_with_children mx
9
2026-05-03 via Nuitee