Riess City Rooms - Self Check-in

Hotels
8.5 (4356 reviews)
Türkenstraße 27 , Vienna , at

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Luggage storage
Safety deposit box
Non-smoking throughout
Daily housekeeping
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Smooth check-in process
Pleasant and helpful staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.39
Some reviews indicate issues with cleanliness, including dirty bedding and towels.
Service
9.36
Check-in process was smooth and staff were pleasant.
Location
9.4
Multiple reviews highlight the excellent location, close to amenities.
Room Quality
7.85
Rooms were described as small and some had issues with sound insulation, but overall pleasant.
Amenities
8.38
Amenities like free coffee and croissants upon arrival were appreciated.
Value for Money
7.84
Concerns about value for money were mentioned, particularly regarding room size and conditions.
Food and Beverage
8.89
Free coffee and croissants positively noted, though no other food services mentioned.
Overall Experience
8.86
Overall pleasant stays reported, despite some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:44

Property Description

Centrally Located Renovated Hotel
Located just minutes away from Vienna University and the iconic Ringstraße Boulevard, Riess City Rooms - Self Check-in offers a convenient and comfortable stay in the heart of the city.

Modern Amenities
Guests can enjoy free WiFi internet access in the simply furnished rooms, each equipped with a private bathroom for added convenience during their stay.

Near Major Attractions
With attractions like Saint Stephen's Cathedral and the Kärntnerstraße Shopping Street within walking distance, Riess City Rooms - Self Check-in is the perfect base for exploring Vienna's cultural and shopping scene.

Book your stay now at Riess City Rooms - Self Check-in for a memorable Vienna experience!

Important information:

Please note that if you arrive after 14:00 the property will send you check-in information via e-mail including the code for entering the hotel, the room number and information regarding key handover. Please check your e-mails on day of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 4356 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 8.86
P
Petra family_with_children cz
10
There was a little confusion with the check in but it was not intentional and the staff and all the rest definitely made
Pros:

The location is great, the facilities and I loved that there was a coffee maker and enough coffee capsules for the whole stay.

Cons:

All was great.

2026-07-11 via Nuitee
K
Köchert solo_traveller at
9
2026-07-09 via Nuitee
S
Stone101 solo_traveller gb
8
Pros:

Great location in one of the nicest parts of Vienna, great facilities, comfortable and spacious room. Fan was provided for the heat too. Self-check-in was easy to do. Was very reasonably priced for Vienna. Overall was a great deal, would stay again.

Cons:

Would recommend making a note of all of their contact information before arriving - had an issue with the hot water (not the hotel's fault) but trying to report it in a "staffless" hotel wasn't straightforward! The phone number provided in the room didn't work so I had to search out another, which took a while but was a minor inconvenience overall.

2026-07-08 via Nuitee
U
Ursula solo_traveller de
8
Pros:

Super Lage, gute Matratze und Zimmer und Bad sehr sauber. Viele Schränke und mit Kühlschrank und Kaffeemaschine ist man gut ausgestattet.

Cons:

Leider staute sich die Hitze der vorangegangenen Woche im ganzen Haus und im Zimmer. Die Wärme wollte nicht entweichen. Trotz offenem Fenster wurde es nicht kühler und es gab die Geräusche der Straße noch obendrauf.

2026-07-08 via Nuitee
T
Tonoyan solo_traveller am
7
2026-07-08 via Nuitee
Y
Yira couple co
7
Cómodo y práctico
Pros:

Muy cómodo y práctico nos costó el ingreso porque había un tema con la clave que no funcionaba, y nos tocó llamar a un operador para que se nos pudiera entregar la llave, el resto tiene una excelente ubicación y es muy limpio, práctico para pocos días, para que lo tengan en cuenta no tienes contacto con personal en físico así que puede ser difícil para personas mayores. La zona es súper bonita y te queda cerca de casi todo, hay restaurantes Y cafés al lado.

Cons:

no tienes contacto con personal físico así que puede ser difícil para personas mayores, si pasa algo te toca llamar no es 24 horas, si te pasa algo en las horas de no atención es un problema porque te toca esperar el horario de atención.

2026-07-07 via Nuitee
J
Jessica solo_traveller au
6
Pros:

It was in a good location, and checkin was super easy.

Cons:

The room was on a busy road so it was very noisy. We were there during hot days and without air-conditioning, so had to leave the windows open too. Beds weren't very comfortable.

2026-07-07 via Nuitee
J
John solo_traveller gb
10
Great location and facilities
Pros:

Great location. Not too central that you’re in the middle of the busy areas but still within walking distance from them. Tram stop (D) right next to the accommodation to avail of excellent Vienna transport system. Tram (D) will take you directly to / from the HBF. Train line also within walking distance. Excellent amenities within room.

2026-07-07 via Nuitee
N
Nikolija solo_traveller de
10
Cosy, minimalistic, clean, enough coffe every day and near city centre.
Pros:

Very practical design. Minimalistic but enjoyable and enough.

Cons:

Everything was fine.

2026-07-07 via Nuitee
G
gokce solo_traveller at
10
Pros:

Konumu iyiydi. Otel etrafi huzurlu ve guvenli hissettirdi. Temizdi ve yeterliydi oda.

Cons:

Belki konseptinize uymuyor ama Kahvalti olabilirdi.

2026-07-06 via Nuitee
R
Rafael solo_traveller pt
7
2026-07-05 via Nuitee
R
Renate solo_traveller at
9
2026-07-05 via Nuitee
L
Lorena solo_traveller br
10
2026-07-05 via Nuitee
A
Andrei couple ro
7
Not coming back
Pros:

Close to metro stations (7-8 min walk).
Close to Uni Wien (3 min walk).
Close to city center (~12 min walk).
Lots of bars & restaurants around - one on the ground floor, several more at 100 metres away.

Cons:

Cleanliness: AWFUL. We found cigarette butts on the floor in the bathroom and very stinky leftovers in the nightstand near the bed.

Comfort: BAD. There was no air conditioning and the building gets so hot, that the first night, when outside were ~25°C, inside it was impossible to sleep even with the fan on max and windows open; we had to go outside to chill. The next 3 days outside was quite cold, but the building still felt like a heated oven.

Noise: Nightmare. The tram is exactly under the window (even with windows closed, it still is noisy).

2026-07-05 via Nuitee
M
Magdalena solo_traveller cz
8
Pros:

Čistota, poloha, samoobslužný proces check-inu a check-outu. Lednička na pokoji.

Cons:

Na pokoji chyběla klimatizace.

2026-07-04 via Nuitee
K
Kyrylo solo_traveller it
10
2026-07-04 via Nuitee
T
Tim solo_traveller de
1
Die Unterkunft macht alles um keine Rechnung für den Aufenthalt auszustellen! Das ist ein absolutes No Go!
2026-07-03 via Nuitee
A
Alisa solo_traveller de
8
2026-07-02 via Nuitee
D
Damian Ignacio solo_traveller ar
10
Pros:

Habitación en general, instalaciones, buen gusto, limpieza, ubicación, excelente atención remota.

2026-07-02 via Nuitee
N
Nils solo_traveller de
8
2026-06-30 via Nuitee