Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location near metro
Delicious breakfast and family friendly
Cons:
Cleanliness concerns noted
Issues with room comfort

Categories

Cleanliness
8.44
Comments about dirty bedside tables, and hair on linens.
Service
9.91
Friendly staff and good service noted in multiple reviews.
Location
9.45
Great access to metro and local amenities.
Room Quality
8.4
Spacious and well-furnished rooms, but some issues with comfort noted.
Amenities
9.43
Excellent breakfast and family-friendly features.
Value for Money
8.89
Pricing considered high for issues noted, but overall experience was good.
Food and Beverage
9.44
Good variety in breakfast and complimentary treats.
Overall Experience
9.61
General satisfaction with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:45

Property Description

Modern Family-Run Hotel with Non-Smoking Rooms
Experience a blend of classical charm and modern comfort at Wilhelmshof. Each air-conditioned room offers free WiFi and a private bathroom with underfloor heating for your relaxation.

Convenient Location
Situated on a quiet side street, our hotel is just a short stroll from the iconic Riesenrad ferris wheel and the Praterstern public transport hub, providing easy access to underground lines U1 and U2.

Easy Access to Key Attractions
Explore Vienna effortlessly with the UN institutions, Messe Wien fairgrounds, and St. Stephen's Cathedral just a 7-minute underground ride away. Plus, enjoy the convenience of garage parking on-site.

Book your stay at Wilhelmshof now for a memorable and comfortable Vienna getaway.

Important information:

In case you booked a parking space in the garage, please visit the reception first.

Please note that when booking more than 6 units, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

9.2
Based on 5095 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
M
Marco P. couple it
10
Staff magnifico e giardino strepitoso. Accogliente e a due passi dalla metro.
Pros:

Hotel molto bello e tenuto veramente benissimo. Lo staff è stato semplicemente magnifico, ho chiesto di poter avere una camera con bidet (chi viaggia fuori dall'Italia sanno che non è una cosa banale, personalmente è importantissimo) e si sono prodigati per assegnarmi una camera che lo avesse (fortuna era disponibile). Pulizia impeccabile.
Hotel veramente a 2 passi dalla metro con possibilità di spostarsi ovunque in una decina di minuti.
Zona tranquillissima, mai sentiti schiamazzi e ancor di meno sentiti in pericolo: si può passeggiare nella zona dell'hotel alle 2 di notte con la stessa tranquillità dell'ora di punta.
Il bar dell'hotel è molto bello e aperto fino a tardi.
Purtroppo siamo rimasti troppo poco per goderci tutta la comodità dell'hotel, in particolare il giardino che è a dir poco strepitoso. Considerando l'ubicazione dell'hotel si può considerare il giardino una vera e propria oasi. Se avete del lavoro da sbrigare o volete pianificare qualche tappa del viaggio vi potete sedere nei divani in giardino, rischiate di rimanerci delle ore.
Un abbraccio personale allo staff che si occupa della colazione che è stato sempre molto cortese nel servirci gli espresso, salvo poi abbiamo capito solo l'ultimo giorno che c'era la zona caffetteria ottimamente attrezzata per potersi servire in autonomia.

Cons:

Più un suggerimento che una critica: colazione ricca e ottima, anche se qualche dolce tradizionale viennese sarebbe stata la ciliegina sulla torta.

Il letto era comodo ma il piumino fornito per coprirsi era un po' troppo pesante. Sicuramente eccezionale fino a aprile-maggio, ma per agosto sarebbero state sufficienti 2 lenzuola più leggere.

2026-08-29 via Nuitee
H
Heidenau solo_traveller de
10
Pros:

Das Frühstück war besonders vielfältig und frisch zubereitet. Es hat uns sehr gut geschmeckt

2026-08-29 via Nuitee
V
VincenzoM3 solo_traveller it
9
Pros:

Posizione eccellente

2026-08-29 via Nuitee
M
Marieke family_with_children nl
9
Mooi ingericht en fijne plek om Wenen te verkennen, vlakbij de metro
Pros:

Mooi ingerichte kamer, heel schoon. Gastvrij personeel en heerlijk ontbijt.

2026-08-29 via Nuitee
Y
Yael solo_traveller il
10
Pros:

We stayed for one night in a family room. Couldn't get a reply on-line but on spot, they've accepted to include another young child (5yo) with additional charge of 15 euro. We received extra towels on the spot.
We stayed over a weekend - so parking on the street was free of charge.
Great breakfast, location and very welcoming and hospitable staff. Thank you for a great (short) Wien experience!

Cons:

Tried to inquire on-line prior to order, and didn't get a reply (Again, got great treatment once we got there).

2026-08-28 via Nuitee
D
Daniel family_with_children cz
9
Pros:

Excellent location for visiting Vienna by public transport or by foot, with own underground parking, and very good breakfast selection. Staff very friendly and helpful. Will come again.

Cons:

Pillows - one was too hard, one was too soft.

2026-08-28 via Nuitee
R
Rimantas extended_group lt
9
2026-08-28 via Nuitee
S
salvatore solo_traveller it
10
2026-08-28 via Nuitee
K
keren family_with_children il
10
2026-08-28 via Nuitee
M
Manzano solo_traveller es
10
2026-08-27 via Nuitee
Z
Zoe family_with_children lu
10
Pros:

Friendly staff and good choice of breakfast buffet. Comfortable rooms/beds. Overall very happy.

2026-08-27 via Nuitee
B
bar solo_traveller il
9
2026-08-27 via Nuitee
L
luca solo_traveller it
9
Pros:

Stanza pulitabe accogliente

Cons:

Colazione non proprio al top speriamo di piu'

2026-08-27 via Nuitee
I
Ifat solo_traveller il
10
2026-08-27 via Nuitee
J
janne extended_group dk
10
Skønt skønt og skønt
Pros:

Dejligt hotel, sødt personale og skønne værelser samt have, glæder os til næste gang hvor haven er større og ingen håndværker

Cons:

Håndværkerstøj i haven, men intet problem

2026-08-27 via Nuitee
U
Uri solo_traveller il
9
Pros:

Clean, comfortable, great breakfast, very friendly and accommodating staff, nice rooms and even if not in the center of town, lots of public transportation that gets one anywhere in 15 minutes 😀
I love this hotel 🏨!!

Cons:

If only this hotel was in the 1st district

2026-08-26 via Nuitee
B
Brigita couple si
9
2026-08-25 via Nuitee
I
Ivan solo_traveller hr
7
Boravak u hotelu
Pros:

Lokacija perfektna
Osoblje iznimno ljubazno i profesionalno

Cons:

- Veličina sobe za Deluxe klasu je tijesna
- Čistoća sobe - može puno bolje.
- Manjak toalet papira, manjak sapuna za ruke
- Ne nude ogrtače niti jednokratne papuče
- Doručak - može biti bogatiji izbor namaza i slično
- Garaža - skupa doplata za goste (ok bi bila cijena da je korisnik netko tko nije gost hotela)

2026-08-25 via Nuitee
R
Revital family_with_children il
10
2026-08-25 via Nuitee
J
Jan Klonfar solo_traveller cz
10
Pros:

Krasne ubytování. Čisté, útulné + parkovani pod hotelem. Dobra poloha u Pratru a u Metra. Klimatizace, vybavena koupelna.

2026-08-24 via Nuitee