Cocoon Wien Westbahnhof - ehemals Boutiquehotel Stadthalle

Hotels
9.4 (2882 reviews)
Hackengasse 20 , Vienna , at
+43 1 9824272

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Noise from neighboring rooms
Cleanliness issues noted

Categories

Cleanliness
8.49
Some comments about cleanliness issues, overall standard quality.
Service
9.96
Multiple mentions of helpful and friendly staff.
Location
9.5
Great location for public transport and attractions.
Room Quality
8.95
Rooms described as cozy, though some noise complaints.
Amenities
8.98
Variety of amenities mentioned, including a good breakfast.
Value for Money
9.44
Overall good value considering the quality mentioned.
Food and Beverage
9.99
Breakfast widely praised for quality and variety.
Overall Experience
9.86
Overall positive experience with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:26

Property Description

Eco-Friendly Oasis:
Boutiquehotel Stadthalle prides itself on being a family-run eco-friendly hotel, where sustainability meets comfort. The hotel's unique green oasis, solar-panel-heated water, and rainwater harvesting showcase its commitment to the environment.

Organic Breakfast Delight:
Start your day with an organic buffet breakfast at Boutiquehotel Stadthalle, featuring delicious local products. Whether you prefer the cozy breakfast room, the sunlit winter garden, or the refreshing outdoors, the dining experience is sure to be a highlight of your stay.

Convenient Location and Amenities:
Conveniently located just minutes away from key transportation hubs, this hotel offers easy access to Vienna's city center and top attractions. With a bicycle trail leading to the heart of the city, complimentary bicycle garage, and nearby tram stops, exploring Vienna has never been more convenient.

Book your stay at Boutiquehotel Stadthalle now and experience eco-luxury in the heart of Vienna!

Important information:

Please note that 1 child up to 6 years of age stays free of charge if 2 full-paying adults stay in the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

9.4
Based on 2882 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.86
M
mauro • family_with_children • it
9
Pros:

stanza molto ampia e pulita. posizione ottima a due passi dalla fermata del tram che porta nel cuore di vienna.

Cons:

purtroppo la mancanza del climatizzatore si è sentita, anche se i ventilatori a disposizione hanno aiutato.

2026-08-22 • via Nuitee
B
Boris18 • extended_group • si
10
Great hotel, nice personal, clean, very comfortable.
Pros:

Great hotel, nice personal, clean, very comfortable.

2026-08-22 • via Nuitee
R
Reinhard • couple • de
6
2026-08-22 • via Nuitee
A
Anna-Maria • solo_traveller • at
10
Pros:

Wir kennen das Hotel schon seit langer Zeit, anfangs gewählt, da die Nähe zum Westbahnhof sehr sinnvoll ist. Wir genießen den schönen, ruhigen Innenhof sehr, freue mich über das gesunde, glücklichmachende Frühstück. Die Zimmer sind unterschiedlich eingerichtet. Schön! Wir lieben das gemütliche Beisammensein abends im Innenhof.

2026-08-20 • via Nuitee
B
Bing • family_with_children • gb
3
Not worth the price. traveler's nightmare!!!
Pros:

Location

Cons:

Do not stay here during the summer—there is no air conditioning. Our family (3 people) stayed from August 8 to August 11, and the lack of AC made it nearly impossible to sleep. On top of that, the room was cramped, and the bed was small and uncomfortable. At $150 per night, this stay was definitely not worth the price. Given our experience, I am surprised this property has such high ratings online.

2026-08-19 • via Nuitee
F
Francesco • family_with_children • it
10
Ottimo Hotel per soggiornare a Vienna. Lo consiglio vivamente
Pros:

Tutto

Cons:

Nulla

2026-08-19 • via Nuitee
A
Andrea • couple • it
8
Un bellissimo weekend lungo di mezza estate, con base in un'ottima struttura.
Pros:

La filosofia generale dell'hotel, il look originale delle camere, ma anche dello spazio comune. Molto piacevole e rilassante il giardino interno, invita al riposo e alla riflessione. Personale estremamente gentile e disponibile.

Cons:

L'hotel non è dotato di aria condizionata. Posso capire (ed anche apprezzare) la filosofia che sottintende a tutte le scelte, ma purtroppo di questi tempi anche città come Vienna possono essere molto calde in certi periodi dell'anno. E il confort ne risente.

2026-08-19 • via Nuitee
A
Agnorelli • solo_traveller • it
10
2026-08-19 • via Nuitee
S
Sabine • family_with_children • es
10
Pros:

Vom Empfang bis zur Verabschiedung alles top! Das Personal , die Ausstattung und das Frühstück waren einfach klasse! Eine wirkliche Empfehlung! wir kommen gerne wieder :-)

2026-08-18 • via Nuitee
P
Paweł • couple • pl
7
Pros:

Fajny klimat hotelu,wentylator w łazience,super śniadania w klimatycznym pomieszczeniu i ogrodzie,personel przyjazny,parking płatny ale w garażu.

Cons:

Brak klimatyzacji, przy 34st na podwórku to dyskwalifikacja ,pokój nagrzany ,w nocy dochodziło do 28st ,ciężko było spać nawet przy otwartych oknach, od 6 rano odgłosy z ulicy i pobudka,brak lodówki,sedes za blisko ściany .

2026-08-18 • via Nuitee
A
Ancuta • solo_traveller • ro
10
Very nice place, recommend!
Pros:

Really great place close to everything! We were there only for one night but we would definitely come back again. We loved their breakfast, it was very good quality and the cakes!!!amazing!!! The room was small but efficient, i would say the AC is the only one missing but i can understand why that is. Super nice place, absolutely recommend!

2026-08-17 • via Nuitee
K
Katrin • extended_group • at
7
2026-08-17 • via Nuitee
A
Anton • solo_traveller • de
10
Viel Kultur in Wien
Pros:

Sehr gutes Frühstück im begrünten Innenhof, die Mitarbeiter sind überaus freundlich und hilfsbereit,
sehr ruhige Lage, mit der Strassenbahn fährt man in kurzer Zeit in das Zentrum ( 1. Bezirk )

Cons:

------

2026-08-17 • via Nuitee
N
Nazan • solo_traveller • tr
10
2026-08-17 • via Nuitee
C
Calissano • solo_traveller • it
9
2026-08-17 • via Nuitee
F
Francesca • family_with_children • it
10
2026-08-17 • via Nuitee
M
Marlies • solo_traveller • de
8
Wohlfühlhotel.
Pros:

Interessant eingerichtet. Angenehme Größe. Freundliches Personal. Günstig um öffentliche Verkehrsmittel zu benutzen.

Cons:

Hatte ein Zimmer zur Straße. Hatte eine gewisse Geräuschkulisse.

2026-08-16 • via Nuitee
P
Petr • couple • cz
9
Pros:

Snídaně byla famózní

Cons:

ve vedrech nam chyběla lednice a klimatizace

2026-08-16 • via Nuitee
M
Manuéla • solo_traveller • hu
10
Rövid látogatás
Pros:

Kényelmes szoba,kedves személyzet, jó elhelyezkedés, finom reggeli

Cons:

Nem volt ilyen

2026-08-16 • via Nuitee
A
Andreas • couple • de
10
Wir kommen wieder
Pros:

Schönes Ambiente, nettes Personal, sehr feines Frühstück, Tee zum selber zusammenstellen, Kaffeautomat mit Hafermilch oder Kuhmilch. Obowhl wir keine Klimaanlage hatten, waren bei den Tropischen Aussentemperaturen unser Raum angenehm temperiert.

Cons:

Für die Handtücher keine Haken im Bad und keine Ablagemöglichkeiten für eigene Duschcremes etc.
Kein kostenfreies Mineralwasser auf dem Zimmer

2026-08-16 • via Nuitee