Boutiquehotel Stadthalle by Cocoon

Hotels
9.4 (2804 reviews)
Hackengasse 20 , Vienna , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Noise from neighboring rooms
Cleanliness issues noted

Categories

Cleanliness
8.49
Some comments about cleanliness issues, overall standard quality.
Service
9.96
Multiple mentions of helpful and friendly staff.
Location
9.5
Great location for public transport and attractions.
Room Quality
8.95
Rooms described as cozy, though some noise complaints.
Amenities
8.98
Variety of amenities mentioned, including a good breakfast.
Value for Money
9.44
Overall good value considering the quality mentioned.
Food and Beverage
9.99
Breakfast widely praised for quality and variety.
Overall Experience
9.86
Overall positive experience with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:26

Property Description

Eco-Friendly Oasis:
Boutiquehotel Stadthalle prides itself on being a family-run eco-friendly hotel, where sustainability meets comfort. The hotel's unique green oasis, solar-panel-heated water, and rainwater harvesting showcase its commitment to the environment.

Organic Breakfast Delight:
Start your day with an organic buffet breakfast at Boutiquehotel Stadthalle, featuring delicious local products. Whether you prefer the cozy breakfast room, the sunlit winter garden, or the refreshing outdoors, the dining experience is sure to be a highlight of your stay.

Convenient Location and Amenities:
Conveniently located just minutes away from key transportation hubs, this hotel offers easy access to Vienna's city center and top attractions. With a bicycle trail leading to the heart of the city, complimentary bicycle garage, and nearby tram stops, exploring Vienna has never been more convenient.

Book your stay at Boutiquehotel Stadthalle now and experience eco-luxury in the heart of Vienna!

Important information:

Please note that 1 child up to 6 years of age stays free of charge if 2 full-paying adults stay in the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for € 31 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2804 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.86
B
Buchsteiner • family_with_children • at
10
2026-07-11 • via Nuitee
K
Katharina • solo_traveller • at
9
2026-07-11 • via Nuitee
P
Patrick • solo_traveller • de
10
Rundum zufrieden, super Service
Pros:

Rundum zufrieden.
Klein aber oho.
Grüner, ruhiger, kühler Innenhof.
Zimmer hatte alles was nötig war.
Nettes Design.
Service war sehr gut!
+Ein paar kleine Extras

2026-07-11 • via Nuitee
E
Eszter • solo_traveller • cy
10
Pros:

We just stayed 1 night in this hotel, but we were very happy with everything. Polite and helpful staff, and good breakfast.

Cons:

Nothing

2026-07-10 • via Nuitee
H
Hana • extended_group • cz
10
Nice and conveniet
Pros:

Cute hotel, close to the train station and public transportation

2026-07-09 • via Nuitee
M
Martina • family_with_children • hr
9
2026-07-09 • via Nuitee
G
Gaukhar • solo_traveller • kz
8
Pros:

Чисто. На троих тесновато.

2026-07-08 • via Nuitee
A
ALBREKAN • solo_traveller • sa
9
2026-07-07 • via Nuitee
S
Sybilla • solo_traveller • de
9
2026-07-07 • via Nuitee
K
Kathrine_P • couple • pl
8
Nice hotel with a n exceptional breakfast, but the lack of AC in the room was hard to stand.
Pros:

Rewelacyjne śniadanie! Choć przy wszystkich ekologicznych produktach, które oferuje hotel, jajecznica z pudełka była bardziej niż zaskakująca.

Cons:

Brak klimatyzacji. W dzisiejszych czasach i w mieście tak ciepłym jak Wiedeń nie spodziewałabym się jej braku. Odwiedzałam Wiedeń w weekend, gdzie temperatura dochodziła do 36-37stC. Noc z samym wentylatorem to nie jest to czego oczekuję od standardu hotelu.

2026-07-06 • via Nuitee
P
Paweł • couple • pl
10
2026-07-06 • via Nuitee
L
Lincoln • solo_traveller • at
10
zufrieden
Pros:

wunderbar. ich komme wieder auf

Cons:

alles

2026-07-06 • via Nuitee
V
VerMabooking • solo_traveller • at
8
2026-07-05 • via Nuitee
N
Natalina • solo_traveller • it
7
Cons:

Non c'era aria condizionata

2026-07-05 • via Nuitee
R
Ralf • solo_traveller • de
10
2026-07-04 • via Nuitee
G
Gisela • solo_traveller • de
10
Pros:

Alles,vor allem das freundliche Personal

2026-07-04 • via Nuitee
O
Oriana • family_with_children • it
7
Struttura sopravvalutata
Pros:

Location molto buona con metro e soprattutto tram vicini. Circa 20 minuti per essere in centro. A Vienna ci si muove benissimo con i mezzi. Colazione ottima per il palato salato che troverà più opzioni a sua disposizione, molto meno per la parte dolce che risulta carente.
Personale gentile, cortese ed efficiente.
Quando abbiamo fatto presente che la camera sulla strada aveva temperature irragionevoli ci hanno spostato sul lato giardino (caldo si, ma almeno sostenibile).

Cons:

Camere datate con moquette. No aria condizionata, ma solo dei ventilatori. Peccato che a Vienna come in tutta Europa fa caldo, anzi caldissimo a giugno. Bagno in camera discutibile (una specie di ripostiglio prefabbricato ricavato all'interno della camera). Nessun kit di cortesia. No frigo bar quindi anche se compri qualcosa la puoi lasciare solo al caldo. Tutto in nome di una presunta politica green che di fatto si concretizza in assenza di servizi.
Esperienza complessivamente non negativa ma deludente viste le recensioni dell'hotel. Struttura valida per certi aspetti ma
assolutamente sopravvalutata: "overrated"

2026-07-04 • via Nuitee
E
Eveline • couple • at
1
Unfreundliches Personal extrem hellhörige Zimmer und. Ein zerkratztes Auto vorm Hotel rundete mein Reiseerlebnis ab ! Da
Pros:

Nichts

Cons:

Nichts

2026-07-04 • via Nuitee
C
Caterina • solo_traveller • it
8
Vacanza a Vienna
Pros:

La posizione, in una zona molto tranquilla ma piena di negozi/ristoranti e a due passi dal tram e dalla metro con cui potersi spostare ovunque.
La colazione: non vastissima la scelta dei prodotti (soprattutto sul lato dolce) ma era tutto estremamente curato e di grande qualità.

Cons:

L'assenza dell'aria condizionata in camera. Capisco la scelta green da parte dell'albergo ma con le estati roventi che ci sono ultimamente non avere l'aria condizionata può costituire una grande penalità.

2026-07-04 • via Nuitee
A
Abdullah • solo_traveller • tr
9
2026-07-02 • via Nuitee