Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Comfortable beds
Cons:
Breakfast needs improvement
Occasional noise from surroundings

Categories

Cleanliness
9.06
Exceptional cleanliness noted across multiple reviews.
Service
9.53
Staff received numerous compliments for their friendliness and helpfulness.
Location
9.07
Excellent central location mentioned in several reviews.
Room Quality
9.22
Rooms are described as spacious and comfortable with good amenities.
Amenities
9.05
Great amenities including comfortable beds and a good breakfast.
Value for Money
9.21
Considered very good value for what is offered.
Food and Beverage
8.56
Breakfast variety was appreciated but noted as needing improvement.
Overall Experience
9.13
Overall experience based on satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:49

Property Description

Central Location and Exploration
Located just 100 meters from the city center, Kastro Hotel is the perfect base for discovering the ancient sites of Heraklion.

Modern and Comfortable Rooms
Experience comfort in our spacious, air-conditioned rooms adorned with elegant wallpapers, draped curtains, and modern amenities including LCD TV and mini fridge.

Convenient Amenities and Services
Enjoy a complimentary buffet breakfast, 24-hour bar, room service, and free internet access. Our reception desk is always open to assist with travel inquiries and car rentals.

Book your stay at Kastro Hotel now to experience the perfect blend of comfort and convenience during your exploration of Heraklion's treasures.

Important information:

Please note that City Center parking is 82 feet from Kastro Hotel and the cost per day is EUR 12.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 3030 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.07
Room Quality: 9.22
Amenities: 9.05
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.13
F
Fast • solo_traveller • il
10
2026-07-11 • via Nuitee
T
Tatiana • couple • fr
10
Super séjour
2026-07-11 • via Nuitee
E
Erwan • solo_traveller • fr
10
Très bon séjour dans la capitale de Crète
Pros:

Hôtel idéalement situé dans la capitale, à trois minutes à pied des rues animées. Chambre, très propre, salle de bains impeccable et bon petit déjeuner. Si vous avez une voiture, il y a un parking payant à 50m.

Cons:

Rien

2026-07-10 • via Nuitee
R
Ramona • couple • it
9
2026-07-10 • via Nuitee
R
Rossana • solo_traveller • uy
10
2026-07-09 • via Nuitee
D
Diana Cristina • extended_group • ro
9
Positive surprise and great location
Pros:

The location was 2 minutes walk to the city centre restaurant and shops. The breakfast was with good options and variety to choose from. The receptionist was very helpful. They organise with another company also triips or greek nights. The room felt q bit small for 3 people but had also a terrace. Had coffe machine, ironing facility. The beds were comfortable snd everything nice and clean. They supported also with the airport transfer and other questions. They have also a roof top for relaxing.

Cons:

The glass bathroom door, you coud see and hear everything

2026-07-09 • via Nuitee
R
Riccarda • couple • it
10
Pros:

Posizione, arredamenti e cura per ogni cosa. Accappatoi, ciabattine, asciugamani tutto a disposizione. Buona la colazione.

2026-07-08 • via Nuitee
R
Roman • couple • cz
10
Pros:

Velmi pěkný pokoj se společnou terasou na střeše. Vše nové, čisté, pohodlné. Snídaně pestrá. Celková spokojenost a ubytování lze určitě doporučit.

2026-07-08 • via Nuitee
N
Nataliia • family_with_children • ua
10
2026-07-07 • via Nuitee
D
Dimitrios • solo_traveller • gr
10
Pros:

Καθαριότητα, σύγχρονο δωμάτιο, πρωινό άψογο

2026-07-07 • via Nuitee
D
dalale • couple • fr
10
2026-07-07 • via Nuitee
Ιασονας • couple • gr
10
2026-07-07 • via Nuitee
K
Katerina • couple • gr
10
Pros:

Amazing hotel, very good breakfast

2026-07-07 • via Nuitee
A
ariane • solo_traveller • gr
9
Pros:

Les chambres et l emplacement

2026-07-06 • via Nuitee
T
Tim Winthrop • family_with_children • au
9
2026-07-05 • via Nuitee
B
Beatrice • family_with_children • it
8
Ottima posizione,facile da raggiungere,possibilità di deposito bagagli gratuiti
Pros:

Posizione centrale

Cons:

Nulla

2026-07-04 • via Nuitee
Μαρία • solo_traveller • gr
10
2026-07-04 • via Nuitee
E
Elefterios • solo_traveller • gr
10
2026-07-04 • via Nuitee
L
Lila Estefania • couple • de
9
Perfect room in the perfect location
Pros:

Super clean and comfortable rooms.
Hotel well located and the staff was really nice.

2026-07-04 • via Nuitee
B
Beatrice • family_with_children • it
8
Buon albergo in centro,a pochi passi dalla fermata del bus per l'aeroporto
Pros:

La posizione centrale

Cons:

Nulla

2026-07-04 • via Nuitee