Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Comfortable beds
Cons:
Breakfast needs improvement
Occasional noise from surroundings

Categories

Cleanliness
9.06
Exceptional cleanliness noted across multiple reviews.
Service
9.53
Staff received numerous compliments for their friendliness and helpfulness.
Location
9.07
Excellent central location mentioned in several reviews.
Room Quality
9.22
Rooms are described as spacious and comfortable with good amenities.
Amenities
9.05
Great amenities including comfortable beds and a good breakfast.
Value for Money
9.21
Considered very good value for what is offered.
Food and Beverage
8.56
Breakfast variety was appreciated but noted as needing improvement.
Overall Experience
9.13
Overall experience based on satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:49

Property Description

Central Location and Exploration
Located just 100 meters from the city center, Kastro Hotel is the perfect base for discovering the ancient sites of Heraklion.

Modern and Comfortable Rooms
Experience comfort in our spacious, air-conditioned rooms adorned with elegant wallpapers, draped curtains, and modern amenities including LCD TV and mini fridge.

Convenient Amenities and Services
Enjoy a complimentary buffet breakfast, 24-hour bar, room service, and free internet access. Our reception desk is always open to assist with travel inquiries and car rentals.

Book your stay at Kastro Hotel now to experience the perfect blend of comfort and convenience during your exploration of Heraklion's treasures.

Important information:

Please note that City Center parking is 82 feet from Kastro Hotel and the cost per day is EUR 12.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 2981 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.07
Room Quality: 9.22
Amenities: 9.05
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.13
E
Eckhard • couple • de
8
Die Lage ist perfekt, Preis- Leistungsverhältnis stimmt. Wir würden wiederkommen.
Cons:

alles gut

2026-06-27 • via Nuitee
A
Agnieszka • couple • de
10
Ich würde dieses Hotel noch mal buchen.
Pros:

Die Lage des Hotels ist prima, sehr nah zum Zentrum, aber absolut ruhig und nah zum Hafen. Das Zimmer war sauber. Das Hotelpersonal ist sehr freundlich und hilfsbereit. Es war alles perfekt!

2026-06-27 • via Nuitee
B
Beatrice • couple • ch
8
2026-06-27 • via Nuitee
O
Oddvar • solo_traveller • no
10
Bra hotell.
Pros:

Sentralt og flott hotell. Benyttet det i mange år.

Cons:

Ikke noe.

2026-06-27 • via Nuitee
M
Michael • couple • de
9
Alles gut, gerne wieder.
Pros:

Die Lage des Hotels ist super. Man erreicht schnell die Altstadt und das Meer. Das Personal ist sehr aufmerksam und sehr hilfsbereit. Gerne wieder.

2026-06-27 • via Nuitee
D
Dena • extended_group • us
10
Best hotel on our Greek island stay!
Pros:

The best, most modern and comfortable bed being in the center of Keraklion was not on my bingo card. This place is super chic and modern. Great hospitality and breakfast. Great restaurants within walking distance along with some of the sites in Heraklion. Great value!

2026-06-27 • via Nuitee
K
Konstantina Miltiadous • solo_traveller • cy
7
Pros:

Το ευχαριστώ προσωπικό

Cons:

Το στρώμα στο κρεβάτι με έκανε να πονάω τον σπόνδυλο μου πάρα πολύ

2026-06-27 • via Nuitee
H
Harry Mars • couple • nl
10
2026-06-26 • via Nuitee
F
Fabienne • solo_traveller • fr
8
Pros:

Localisation propreté

Cons:

Manque de recommandation sur les activités possibles
Et lors du petit déjeuner peu de places pour s installer

2026-06-26 • via Nuitee
R
Rifat • extended_group • tr
9
Yepyeni, yüksek teknoloji ile donatılmış, harika otel
Pros:

otel tam merkezde, heraklion’un tüm tarihi noktalarına 3-5 dk uzakta, yepyeni, modern ve detaylara önem verilmiş, tertemiz bir otel, mükemmel kahvaltı büfesi

Cons:

tek eleştiri otelin kendine ait otoparkı olmaması idi. Heraklion eski bölgesinde otopark çok ciddi sorun. günlük 17-18 Euro otopark ücreti isteniyor

2026-06-26 • via Nuitee
J
Jean-Yves • solo_traveller • fr
9
Très belle étape a heraklion
Pros:

Le confort, la propreté, la vue du balcon, l'emplacement central

Cons:

Pas de parking gratuit

2026-06-26 • via Nuitee
C
Collin • solo_traveller • us
8
2026-06-25 • via Nuitee
G
garcia • extended_group • be
10
Pros:

L emplacement et les chambres

2026-06-25 • via Nuitee
S
Scoglas • solo_traveller • gb
10
Pros:

Great location. Modernised rooms. Good breakfast

Cons:

No complaints

2026-06-24 • via Nuitee
ΕΙΡΗΝΗ • couple • gr
10
2026-06-24 • via Nuitee
E
Ertle • family_with_children • fr
10
Very modern and very friendly staff! A gem in the heart of the city.
2026-06-24 • via Nuitee
ΕΙΡΗΝΗ • solo_traveller • gr
10
Pros:

Ευχάριστη διαμονή πολύ καλή εξυπηρέτηση και σε καλή τοποθεσία!

2026-06-24 • via Nuitee
F
FC • solo_traveller • it
9
Pros:

La pulizia della camera e comodità del letto.
Uno dei bagni più belli avuto in un hotel di categoria intermedia, tutto nuovo con rivestimenti di pregio, asciugamani morbidi e sempre puliti, tante luci che si potevamo gestire in base alle necessità, sembrava di essere in una SPA.
Personale gentile, colazione varia e con prodotti freschi.
Vicinanza con il porto e il centro, oltre a tanti locali e ottimi ristoranti a pochi passi.

2026-06-23 • via Nuitee
J
Jocelyne • couple • fr
10
Pros:

le top cet hôtel le design le confort l emplacement
on le retiens et on y reviendra

2026-06-23 • via Nuitee
R
Rydman • solo_traveller • se
10
2026-06-22 • via Nuitee