Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Comfortable beds
Cons:
Breakfast needs improvement
Occasional noise from surroundings

Categories

Cleanliness
9.06
Exceptional cleanliness noted across multiple reviews.
Service
9.53
Staff received numerous compliments for their friendliness and helpfulness.
Location
9.07
Excellent central location mentioned in several reviews.
Room Quality
9.22
Rooms are described as spacious and comfortable with good amenities.
Amenities
9.05
Great amenities including comfortable beds and a good breakfast.
Value for Money
9.21
Considered very good value for what is offered.
Food and Beverage
8.56
Breakfast variety was appreciated but noted as needing improvement.
Overall Experience
9.13
Overall experience based on satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:49

Property Description

Central Location and Exploration
Located just 100 meters from the city center, Kastro Hotel is the perfect base for discovering the ancient sites of Heraklion.

Modern and Comfortable Rooms
Experience comfort in our spacious, air-conditioned rooms adorned with elegant wallpapers, draped curtains, and modern amenities including LCD TV and mini fridge.

Convenient Amenities and Services
Enjoy a complimentary buffet breakfast, 24-hour bar, room service, and free internet access. Our reception desk is always open to assist with travel inquiries and car rentals.

Book your stay at Kastro Hotel now to experience the perfect blend of comfort and convenience during your exploration of Heraklion's treasures.

Important information:

Please note that City Center parking is 82 feet from Kastro Hotel and the cost per day is EUR 12.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 2721 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.07
Room Quality: 9.22
Amenities: 9.05
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.13
X
Xiaodong • couple • us
10
2026-03-28 • via Nuitee
P
Panagiota • couple • cy
10
2026-03-28 • via Nuitee
Κατερίνα • extended_group • gr
9
2026-03-27 • via Nuitee
E
Efterpi • couple • gr
10
Άψογα όλα!
Pros:

Εξαιρετική τοποθεσία, πρωινό που ξεπέρασε κατά πολύ για την κατηγορία και την τιμή. ¨

2026-03-27 • via Nuitee
Ξένια • solo_traveller • gr
10
Pros:

Από την πρώτη φορά που έμεινα είχα τις καλύτερες εντυπώσεις!

2026-03-26 • via Nuitee
G
Georgios • solo_traveller • gr
10
Σύγχρονο, καθαρό, στην καρδιά της ιστορίας της πόλης, δίπλα στο Ιστορικό Μουσείο Κρήτης.
2026-03-26 • via Nuitee
G
Gian Maria • solo_traveller • gr
10
Pros:

Great location and excellent quality/price ratio. Rooms are clean and beds comfortable.

2026-03-26 • via Nuitee
A
Anastasia • solo_traveller • gr
9
2026-03-26 • via Nuitee
D
Doros • extended_group • cy
10
Θα το συστήνω και σε φίλους. Πολυ καλη.αναμνηση
Pros:

Πολυ φιλόξενο και εξυπηρετικό το προσωπικό

2026-03-25 • via Nuitee
P
PANAGIOTA • solo_traveller • gr
9
Pros:

Location

2026-03-23 • via Nuitee
N
Nikolaos • family_with_children • gr
7
2026-03-22 • via Nuitee
ΚΟΥΣΤΟΥΜΠΑΡΔΗΣ • solo_traveller • gr
6
2026-03-21 • via Nuitee
T
TAKU • solo_traveller • jp
10
2026-03-21 • via Nuitee
G
Georgia • family_with_children • gr
10
2026-03-18 • via Nuitee
D
Danielle • family_with_children • ca
8
Good value, excellent location in the heart of Heraklion
Pros:

Comfy bed, shower, rooftop deck and friendly front desk staff.

Cons:

Hate the all glass doors into the bathroom!!! Guests want privacy, why would anyone think glass doors into the bathroom is a good idea.

Breakfast should be included in all rooms and all pricings.

Did not like paying for parking either.

2026-03-17 • via Nuitee
Αλεξάνδρα • couple • gr
9
2026-03-17 • via Nuitee
S
Stefan • solo_traveller • de
10
Ein Hotel zum wohlfühlen.
Pros:

Es war jetzt mein zweiter Aufenthalt im Kastro Hotel. Es hat mir sehr gut gefallen. Die Zimmer modern eingerichtet. Lage ist super. Vor allem sind die Mitarbeiter sehr freundlich. Zimmer im 5. Stock und die Dachterrasse war erstklassig.
Ich komme auf jeden Fall wieder.

2026-03-15 • via Nuitee
L
luigi • extended_group • it
10
CERTAMENTE RITORNEREMO TUTTO TOP
Pros:

Il personale gentile, camere eccezionali e nuove con molto spazio a disposizione.

2026-03-15 • via Nuitee
Ελευθερια • extended_group • gr
10
2026-03-13 • via Nuitee
Κυριάκος • solo_traveller • gr
10
Pros:

Το δωμάτιο ήταν πάντα καθαρό, τακτοποιημένο και δεν έλειπε τίποτα.

2026-03-12 • via Nuitee