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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Massage services
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Table tennis
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Outdoor furniture
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Indoor/outdoor pool
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Exercise/lap pool
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Japanese garden
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Bulk dispenser for toiletries
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Paddle boating nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Welcome to our 4-star hotel, just minutes away from the old town of Rethymno and a stone's throw from the sandy beach.
Luxurious Pool Area: Enjoy a relaxing day by our inviting pool, perfect for soaking up the Mediterranean sun and unwinding with a refreshing swim.
Exquisite Dining Experience: Indulge in a culinary journey at our on-site restaurant, where our talented chefs prepare delectable dishes that will tantalize your taste buds.
Prime Location: With the old town and beach within easy reach, you can explore the charm of Rethymno or simply bask in the sun without a care in the world.
Book now to experience the perfect blend of luxury, convenience, and relaxation at our hotel.
Please note that group bookings of 5 rooms or more need a deposit of 30% to secure the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 8 per day.
Location
Guest Reviews
Lage, Komfortabilität, Frühstück, Kids Club, Sauberkeit
Very friendly and helpful staff, good breakfast and gym.
Rooms seem a bit outdated.
Ontbijt was heel uitgebreid, personeel allemaal heel vriendelijk. Het hotel heeft een fijne spa. Het oude stadje ligt op loopafstand. Veel restaurants dichtbij het hotel.
De kamers zijn toe aan een update
C'était notre quatrième séjour au theartemis et nous sommes toujours aussi ravis !
The stay at the hotel was very enjoyable. The food was excellent, and the rooms were clean and well-maintained. The location is very convenient – the beach is just a short walk away, and there is also a supermarket nearby, which is a big plus. I would definitely recommend this hotel.
L’emplacement est agréable proche de la plage et de la ville à pied. Les diverses salles de l’hôtel sont modernes et bien entretenues
La restauration pas du niveau d’un 4 étoiles.
Les chambres vieillottes et mal insonorisées.
Εξαιρετικο ξενοδοχειο, πολυ ευγενικο κ εξυπηρετικο προσωπικο, αριστες παροχες, πλουσιο πρωινο και πολυ καλη τοποθεσια!
Perfect location
Classy atmosphere
Rooms - 100%
Value - 100%
Noise level - No noise at all
Service - 200%
Amenities - all close by....2-3 minutes walking distance.
This really should be a 5 star hotel. From the moment we arrived, we were greeted by friendly staff, a welcome drink, and an upgrade to a superior room. Our luggage was taken up to our room for us, and we were shown how the air conditioning worked.
The hotel is luxury, and has to be one of the nicest hotels we have stayed in. Its location is perfect for the beach, a stroll of 20 minutes or so to the old town, and lots of shops, cafes and restaurants around too.
We have to say a massive thank you to some of the friendliest people we have had the pleasure of meeting. Eleni, who is the Guest Relations Manager, arranged for us to have a bottle of Prosecco sent to our room, along with strawberries coated in white chocolate to accompany. This was due to us mentioning in passing it was our anniversary. Thank you Eleni - you are a credit to the hotel you work for, and this really made our stay even more enjoyable.
We also met Christiane (Bijoux), who owns the jewellery shop within the hotel. We decided to just have a look at what was on offer, and we met one of the friendliest / loveliest people in doing so. Christiane made us laugh, and subsequently the days after, we made it a must to visit her to say good morning or good evening. Not only this, she does exceptional jewellery at much better prices than anywhere else we visited in Crete! Thank you Christiane for being so kind and welcoming.
We were also fortunate to meet Nancy who works on reception. If you want someone to make you laugh and have a good chat with, go to Nancy. She is incredible, and again, thank you for putting a smile on our faces!
Back to the hotel: Within the hotel itself there is a main pool, with lots of sunbeds, and a bar area with lots of seating. There is also an indoor pool which is heated, and also a Spa, which we didn’t use, however it was a great addition (I believe you have to book treatments in advance). There are two very friendly and loving cats who have made the hotel their home - the brown cat is called Marie, and the white and black cat is called Anne. They can be found around the pool area, and love tasty cat treats from the shop (they’ll be your friend for the remainder of your holiday if you feed them). Also give them a stroke and a cuddle, but beware Marie will try and steal the treats if they aren’t zipped away in your bag (she decided to try and steal the bag of treats which we accidentally left unattended!)
The room we stayed in was on the 4th floor, it was on the road side of the hotel. It was a lovely room, cannot fault it. The bed was super comfy, has a TV, fridge (with a very small freezer), space to store your clothes in a wardrobe, a very sophisticated system to work the air conditioning / inform the maid if you wish to have your room cleaned or not. There is also a balcony, and all the other things you would expect. The rooms were cleaned daily, with fresh towels given each day.
We were on bed and breakfast board, and the food was all fresh, with full English options, pastries, cereal, breads, lots of fresh fruit (strawberries, oranges, kiwi, bananas etc), coffee, juice - they had it all.
Overall the hotel is very modern, and as stated at the beginning I would expect this to be a 5 star hotel. We would love to come back here in the future, mainly for the staff and the location being so close to the old town and other amenities.
In dit hotel is nog een ouderwetse hiërarchische structuur v.w.b. het personeel. Een manager die zegt wie jou naar de tafel voor het ontbijt brengt en vervolgens komt dan iemand anders koffie brengen. Het ontbijt is buffetvorm, veel variatie wel dagelijks hetzelfde. Personeel is supervriendelijk, de kamer wordt uitstekend schoongemaakt. We zaten in het bijgebouw dat rustiger is en rustiger gelegen is. Hierin bevond zich ook het binnenzwembadje (dat klein was) en de gym.
We wilden voor ons gemak op de reisdag in het hotel eten, maar het bleek dat er alleen buffetvorm was waarvoor je dan € 30,- p.p. moest betalen, dat vonden we wat veel gezien onze eetlust. Gelukkig bleek je ook bij de bar iets te kunnen bestellen en dat was helemaal prima. Overigens vonden we € 7,20 voor een glas witte wijn best veel want aan de andere kant kreeg je bijv. voor € 11,- een enorm bord gyros met friet en pita. We hadden een huurauto en vonden € 8,- per dag betalen voor een parkeerplek van het hotel een beetje veel. Het was echter wel een uitdaging een parkeerplaats te vinden op straat. Het is druk met auto's.
De afstand tot het oude centrum is toch nog aanzienlijk als je te voet gaat (half uurtje).
We booked all-inclusive and it truly felt like it — no corners cut, no hidden catches. Just genuine hospitality from start to finish.
What made our stay truly special was the staff’s help with a very personal moment: proposing to my now-fiancée. It started with an email before our arrival, which was answered warmly and enthusiastically — they immediately offered to help think through the idea and make it happen. From that first message to the moment itself, everyone was unconditionally supportive and involved. When it happened, the whole team was genuinely excited with us.
That spirit carried through every part of the stay. The staff go out of their way for you without hesitation — attentive, kind, and always willing. The food was delicious and the service impeccable. You are truly looked after here.
Prachtige inkom, kamers waren ook proper en modern. Super vriendelijk personeel. Ontbijt was heel goed met een groot en divers aanbod. Parking kon je voor 8€/dag gebruiken, maar we vonden rondom het hotel ook parking. Ligging is ook ideaal. Op 200m van het strand en op 2.5km van the old town waar je via het strand naartoe kunt wandelen.
We hadden een rustige kamer gevraagd voordien en naast onze kamer stonden grote airco units die dag en nacht draaiden dus hoorden we wel wat in de kamer. Het was wel niet extreem luid, maar wel hoorbaar gezoem.
I felt very welcomed from the beginning of my stay, reception very friendly. The guest relations team was so lovely and were really helpful.
The room was so nice, the restaurant and the meals were absolutely delicious.
Thank you for making my Easter celebration so special.
Good breakfast and attitude from staff,
Indoor pool without showers nearby, parking always full, if you have room with street view - lot of noise.
Fabulous hotel ! Lovely decor, staff are superb & very attentive. Pool area & food especially breakfast is really great.
Lovely walk 20mins into the old town of Rethymno!
Great value for money. Would highly recommend staying here.
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