Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Excellent food quality
Cons:
Minor issues with room amenities
Distance from the old town

Categories

Cleanliness
9.21
Food and drinks were great. Everything was clean.
Service
9.18
Staff members were attentive, cheerful, and incredibly welcoming.
Location
9.22
Great location close to the beach and Rethymno town.
Room Quality
8.67
Rooms were spacious, well-designed, and comfortable.
Amenities
8.7
The indoor heated pool was excellent, and the breakfast buffet was stellar.
Value for Money
8.66
Overall value was good, though some minor improvements could be made.
Food and Beverage
9.21
Breakfast buffet and meals were varied and delicious.
Overall Experience
9.18
A perfect stay with great memories and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:36

Property Description

Welcome to our 4-star hotel, just minutes away from the old town of Rethymno and a stone's throw from the sandy beach.

Luxurious Pool Area: Enjoy a relaxing day by our inviting pool, perfect for soaking up the Mediterranean sun and unwinding with a refreshing swim.

Exquisite Dining Experience: Indulge in a culinary journey at our on-site restaurant, where our talented chefs prepare delectable dishes that will tantalize your taste buds.

Prime Location: With the old town and beach within easy reach, you can explore the charm of Rethymno or simply bask in the sun without a care in the world.

Book now to experience the perfect blend of luxury, convenience, and relaxation at our hotel.

Important information:

Please note that group bookings of 5 rooms or more need a deposit of 30% to secure the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8 per day.

Location

Guest Reviews

9
Based on 1043 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
S
Steven Dobbelaere family_with_children be
10
Top hotel met mooi zwembad en veel faciliteiten.
Pros:

Prachtige inkom, kamers waren ook proper en modern. Super vriendelijk personeel. Ontbijt was heel goed met een groot en divers aanbod. Parking kon je voor 8€/dag gebruiken, maar we vonden rondom het hotel ook parking. Ligging is ook ideaal. Op 200m van het strand en op 2.5km van the old town waar je via het strand naartoe kunt wandelen.

Cons:

We hadden een rustige kamer gevraagd voordien en naast onze kamer stonden grote airco units die dag en nacht draaiden dus hoorden we wel wat in de kamer. Het was wel niet extreem luid, maar wel hoorbaar gezoem.

2026-04-16 via Nuitee
C
callmevisiting family_with_children ro
8
Pros:

Good breakfast and attitude from staff,

Cons:

Indoor pool without showers nearby, parking always full, if you have room with street view - lot of noise.

2026-04-15 via Nuitee
D
DORIN solo_traveller ro
10
Pros:

I love the location-1 min to the beach and 10-15 min walk to old city downtown , the confy bed, great food, amazing staff❤️.

Cons:

I would appreciate a bigger inside pool.

2026-04-13 via Nuitee
J
Jérôme family_with_children fr
9
Très bon sejour
Pros:

L'hôtel dans l'ensemble

Cons:

Parking compliqué

2026-04-12 via Nuitee
S
SKOURADAKIS solo_traveller gr
10
2026-04-12 via Nuitee
J
Justina family_with_children lt
10
Pros:

We had a wonderful stay at this hotel and are very happy with our choice. The staff were exceptionally friendly and welcoming, making us feel comfortable from the very beginning.

The breakfast was very good, with a nice variety of options to start the day. Since we visited in mid-April, the indoor heated pool was especially important and much appreciated, as the outdoor pool was still too cold for children. It made a big difference to our stay.

The gym was decent and well-equipped for a good workout. Another big advantage is the location — there is a beautiful public beach just a short walk away, which we really enjoyed.

There are also plenty of great places nearby to eat, as well as convenient supermarket for snacks and drinks, which made our stay even more comfortable.

Overall, we are very pleased that we chose this hotel and would happily recommend it to others.

2026-04-12 via Nuitee
B
Brigitte family_with_children be
9
Hôtel où il est plaisant de séjourner
Pros:

Très bel hôtel avec une grande piscine extérieure et une petite intérieure. Le chemin le long de la plage pour aller à la vieille ville est très agréable.

2026-04-09 via Nuitee
J
john family_with_children gb
9
Pros:

Staff were exceptional. Incredibly clean, high quality facilities.

2026-04-09 via Nuitee
M
Marco family_with_children de
9
Sehr empfehlenswert
Pros:

Top Lage- sehr freundliche Mitarbeiter und sehr guter Service vor allem im Restaurant. Das Essen hat uns sehr gut geschmeckt und der Buffetbereich war sehr sauber.
Teller etc. wurden sehr zügig abgeräumt und die Tische waren stets sauber- hervorragend.
Sehr schöne gepflegte Poolanlage und der schöne Indoorpool mit warmen Wasser wurde ausgiebig von unserer Tochter genutzt.

Cons:

Die Rotweine waren uns abends zu warm und müssten mindestens auf Rotweintemperatur gekühlt werden.
Nur griechische Rotweine im Sortiment- ein paar internationale weine wären wünschenswert
Zimmer Poolseite etwas zu klein für drei Personen
Das Barpersonal war etwas unmotiviert und.

2026-01-20 via Nuitee
Z
Ziya family_with_children tr
7
İyidi
Pros:

Odası kahvaltı ilgi

Cons:

Beğenilmicek kadar kalmadık

2026-01-19 via Nuitee
N
Nina couple gb
9
2026-01-19 via Nuitee
S
Scott family_with_children gb
9
Fantastic stay at Theartemis Palace.
Pros:

Superb breakfast!

Cons:

Perhaps the advertisement of the facilities (i.e. we were not sure where the indoor pool & gym were located and what times they opened)

2026-01-19 via Nuitee
Y
Yves couple fr
10
Très bon séjour avec un personnel aux petits soins
Pros:

- Établissement propre
- Formule tout inclus avec du choix en nourriture (bonne qui plus est)
- Personnel très sympathique et souriant

Cons:

L’insonorisation pourrait être meilleure car on entend parfois les chasses d’eau des voisins du dessus

2026-01-19 via Nuitee
G
George C. solo_traveller gb
8
GOOD VALUE FOR MONEY
2026-01-19 via Nuitee
Αντωνακάκη couple gr
7
2025-12-07 via Nuitee
N
NJaway Couples
10
Treated like royalty at Theartemis Palace
Pros:

Stayed here the first week in November. The hotel was exemplary in ever way. The design was modern yet tasteful. The rooms were spacious and well-designed. We had a superior double in the main building with a very quiet corner room. Weather was still warm enough to swim in the sea most days but the outdoor pool was only for especially hardy souls. We loved the small indoor heated pool in the annex. It was the best of all worlds. The included breakfast buffet was stellar and all staff members were attentive and cheerful. Can't wait to return next fall!

2025-11-11 via Tripadvisor
N
Norbert couple fr
9
Séjour très agréable
Pros:

Chambres bien équipées et propres, personnel au petit soin et buffet petit déjeuner et repas très variés

Cons:

Globalement on a tout aimé, juste un peu étrange de faire payer le coffre fort dans la chambre et pour améliorer encore, tv permet une sorte de connexion Bluetooth avec téléphone mais en audio seulement, dommage de ne pas pouvoir connecter pour regarder des films. Le buffet dessert est varié mais serait meilleur avec des déserts moins crémeux.

2025-11-10 via Nuitee
V
Valou couple fr
10
2025-11-06 via Nuitee
K
Karen Perki solo_traveller gb
10
Pros:

Food and drinks were great. Everything was clean. Not far from the old town.

2025-11-05 via Nuitee
J
Julian solo_traveller de
8
2025-11-05 via Nuitee