Hotel Mondschein

Hotels
9 (2699 reviews)
Mariahilfstraße 6 , Innsbruck , at

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty breakfast
Cons:
Limited amenities in rooms
Some breakfast chaos noted

Categories

Cleanliness
9.08
Rooms were mentioned as cozy and clean in multiple reviews.
Service
9.55
Numerous reviews highlighted the friendliness and helpfulness of the staff.
Location
9.59
The location is consistently praised for its proximity to attractions.
Room Quality
9.04
Rooms are described as cozy and well-appointed.
Amenities
8.07
Minor comments about the lack of coffee machines and kettles in some rooms.
Value for Money
8.53
General satisfaction expressed; some amenities could be improved.
Food and Beverage
9.08
Breakfast received high praise, though some desired more variety.
Overall Experience
9.05
Overall satisfaction is high, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:28

Property Description

Luxurious Accommodations
Hotel Mondschein offers comfortable rooms with city views and a starry sky ceiling. The elegant bathrooms with blue marble and Swarovski crystals provide a touch of luxury.

Convenient Amenities
Enjoy free WiFi and a 24-hour front desk for all your needs. Start your day with a delicious buffet breakfast in the sunny room with regional products. Plus, indulge in complimentary coffee or tea all day.

Prime Location
Situated by the Inn River, the hotel is a stone's throw away from Innsbruck's Old Town. Explore the city easily with the Inn Valley Bicycle Trail nearby and major attractions like the Golden Roof just a short walk away.

Book now to experience the charm and convenience of Hotel Mondschein.

Important information:

The hotel parking garage is 492 feet behind the hotel and only suiteable for small cars. There is no direct access from the garage to the hotel.

The hotel offers a reduced 24-hour ticket for the public Altstadtgarage.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 9 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2699 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
C
Conrad solo_traveller at
10
2026-03-06 via Nuitee
J
Julie solo_traveller gb
10
2026-03-05 via Nuitee
D
Donald couple gb
10
we will go back
Pros:

The staff is smiley, helpful. The room is very clean the bed is very comfortable, the breakfast in the lovely traditional room is very good.

Cons:

It's bright at night, some rooms have blinds not all rooms

2026-03-04 via Nuitee
P
Pinja couple fi
10
Pros:

Todella hyvä sijainti, kaunis huone ja ihana henkilökunta!

Cons:

Tyynyt olivat todella korkeat.

2026-03-03 via Nuitee
T
Tessa couple nl
9
Lovely
Pros:

The staff, especially the breakfast staff, were so lovely. We stayed in a room without a view and it was a nice and cozy room. Very tidy as well. The location is perfect, you just need to cross the river to get into town. The breakfast was really good.

2026-03-03 via Nuitee
L
Lenka family_with_children cz
8
2026-03-03 via Nuitee
C
Corina family_with_children nl
6
Not 4 star standards
Pros:

I booked this specific hotel due to its proximity to the Nordkette skiing area; unfortunately that was closed due to avalanches and we had to take a 30 min bus to the nearest skiable area.
The location is good, the room was quiet (though you could hear the tub filling and draining from other rooms), but a bit small.

Cons:

The breakfast was basic and exactly the same every day. No one offered warm food (aside from boiled egg) and on our last day we notice other people were getting scrambled eggs only if they asked for that, which i don't think it's great for a 4 star hotel.
Some of the staff were also unfriendly and not very helpful (we were not told about the Welcome cards that offer free bus and discount for gondolas, we had to ask multiple times for soap and pillows etc.).
Also the duvets are very small, and I am not sure how a fully grown adult can comfortably fit under. I am particularly thin, as well as my 10 year old and we barely managed to keep under these narrow duvets, which we were told are standard size (!?!).
The cleanliness was also questionable - the toilet looked clean, but smelled like urine; also no one mopped in the bathroom or washed the toilet for the whole week that we stayed there, and the amount of hair and dirt was really piling up on the floor.

2026-03-03 via Nuitee
M
Mark solo_traveller gb
7
2026-03-02 via Nuitee
L
Lorraine family_with_children ie
9
Perfect hotel for our mini break. The location is so central and the staff were super helpful.
Pros:

Every staff member was exceptionally helpful and friendly and made us very welcome

2026-03-02 via Nuitee
P
Piotr family_with_children pl
8
Pros:

Przestronny pokój. Świetnie usytuowany hotel, blisko Centrum i Starego Miasta. Miły personel oraz dobre śniadanie.

Cons:

Za tą cenę można by się było spodziewać wody do picia, ewentualnie jakiegoś mini baru w pokoju. Brak parkingu, ale blisko parking miejski.

2026-03-02 via Nuitee
J
josef couple at
10
Pros:

Der freundliche Empfang, die gute Lage, schönes Haus, exzellentes Frühstück und schöne gut ausgestattete Zimmer

2026-03-01 via Nuitee
L
Lionel extended_group fr
9
Pros:

L'emplacement, le lieu, la qualité de l'accueil et des équipements sont très bons tout comme le petit déjeuner fourni.

Cons:

Le parking qui ne semble pas pratique. Il est plus pratique de se garer au parking du congrès à 5min à pied pour 18€ par jour

2026-02-28 via Nuitee
M
Mark couple be
9
Superb
Pros:

Perfect location

2026-02-28 via Nuitee
A
anthony couple gb
10
Friendly staff. Very clean. Perfect location.
Pros:

Perfect situation

Cons:

Nothing

2026-02-27 via Nuitee
A
ANTOINE couple fr
10
2026-02-27 via Nuitee
A
Ana couple ro
10
2026-02-26 via Nuitee
S
Soraya extended_group es
10
Pros:

La situación fue perfecta, y las instalaciones totalmente nuevas.

Cons:

Pues únicamente las almohadas me parecieron muy altas, sin poder elegir otra sustitutiva.

2026-02-25 via Nuitee
T
Tjitske solo_traveller nl
8
2026-02-24 via Nuitee
E
ELEFTHERIOS couple gr
10
Highly recommend
Pros:

Beautiful hotel, great view and excellent location

2026-02-24 via Nuitee
S
Sandra family_with_children at
8
2026-02-23 via Nuitee