Hotel Crystal - Das Alpenrefugium

Hotels
Independent
7.6 (20 reviews)
Hornweg 5, Sankt Johann in Tirol, Tirol, 6380 , Sankt Johann in Tirol , AT

Facilities

Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Lot hours - 24 hours
Arcade/game room
Books
Long-term parking (surcharge)
Free WiFi
Terrace
See all facilities

Property Description

Luxurious Spa and Recreation Options
Indulge in massages, body treatments, and facials at the full-service spa. Skiers and non-skiers alike can enjoy the sauna, fitness center, and more.

Top-Notch Dining and Entertainment
Savor delicious meals at the hotel's restaurant and unwind with a drink at the bar/lounge. Entertainment options include an arcade/game room.

Convenient Amenities and Services
Stay connected with complimentary Wi-Fi, and make use of concierge services. Take advantage of express check-in/out and airport shuttle for a seamless stay.

Book your stay at Hotel Crystal - Das Alpenrefugium now to experience luxury in the heart of Sankt Johann in Tirol!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Reservations are required for onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.6
Based on 20 reviews
R
Rauli
10
Suosittelen
Pros:

Erittäin ystävällinen henkilökunta. Hinta/laatu poikkeuksellisen hyvä. Pohdin hyvän huoneen ja työpisteen vuoksi jäämistä toiseksi yöksi.

2024-09-10 via Nuitee
C
carsten
6
Pros:

Group of four travelling together.

Located at the top floor. The room itself quite ordinary. No balcony. Windows high in the room. Want to see out need to stand up. Anoying noice from ventilation during daytime. Room nice and clean.

The dining options of this hotel was not appealing so we did not eat at the hotel during the week. 25 € each person for breakfast NO WAY. Dinner only on pre-booking and very pricy 60 € for evening menu.

Really good dining and breakfast alternatives very close to the hotel.

WIFI in the room non functional. 4G on phones barely reachable. Bring your own internet.

Indeed friendly staff. Ideal location for public transport, skiing and lift as well as all the nearby restaurants.

2024-02-24 via Nuitee
P
Peter
8
Pros:

Very nice and clean hotel and room. Staff is kind and open answer all questions. Only two things were inconvenient; I could hear my neighbors through the wall and additional fee for parking by the hotel.

2024-02-09 via Nuitee
C
carina
6
Pros:

Dyrt,fick betala att stå på parkeringen
Ingick ingen frukost i priset

2023-09-19 via Nuitee
A
Arne Normann
10
Pros:

Dejligt hotel med meget venligt personale

2023-09-14 via Nuitee
V
Verified traveler
10
Pros:

Restaurant closed on Saturday, Sunday and Monday for dinner.

2023-08-30 via Nuitee
V
Verified traveler
4
Pros:

Preis Leistung hat nicht gepasst …

2023-08-25 via Nuitee
D
Dominique
2
Disappointing experience
Pros:

This hotel is clarly overpriced for the level of service you get. Supposedly a 4 star hotel, but no toiletry items at all in the bathroom, just a soap dispenser stuck on the wall; Poor breakfast buffet, in variety and quantity: I have seen better breakfasts in some 2 star hotels. The fact that they charged us an extra 72 Euros per night for a 3 year old child sharing his parents bed seemed to me really exagerated. Also, be prepared to move your luggage through the stairs as the elevator only reaches half floors. Even the picture of the swiming pool they put on their front page is not directly at the hotel, but it is the municipal swimming pool that is 10 min away, and to which they provide you with free entry tickets. An finally, although the reception ladies were quite nice, the manager was very rude to us and made us feel really unconfortable and unwecomed during our stay. In conclusion, not what we expected at all!

2023-07-27 via Nuitee
S
Slava partner
10
Pros:

Alles passt!

2023-07-16 via Nuitee
K
Kerstin
8
Inhabergeführtes Hotel in unmittelbarer Liftnähe
Pros:

Gepflegtes Hotel mit gutem Frühstück, Halbpension kann zugebucht werden. Parkplätze sind vor dem Haus vorhanden. Das Zimmer war sehr sauber und alles Notwendige für einen Kurzurlaub vorhanden.
Das Servicepersonal war sehr freundlich, wir kommen gerne wieder.

2019-02-19 via Nuitee
V
Verified traveler
8
Pros:

Empfehlenswertes Sporthotel.
Das Personal war bis auf eine Mitarbeiterin sehr nett und - wenn gefragt - hilfsbereit.
Das Zimmer war von den Abmessungen großzügig, die Austattung etwas bieder (aber durchaus stimmig). Der Fernseher war der kleinste den jeh gesehen habe (persönlich keinen großen Wert), dafür aber eine (Lese-)Sessel.
Auffällig war die Sauberkeit; durchweg tip top!
Angehm überrascht war ich von dem aufwendig und liebevoll gestalteten Saunabereich (Finische-, Bio- und noch eine weitere Bio-? Sauna)
Beim Frühstück ist der exzellente Kaffe hervorzuheben.
Die Parksituation kann etwas schwierig werden. Abgesehen davon könnte man sich Sorgen um Dachlawinen machen (in dem Fall dürfen die allermeisten Parkplätze entfallen)
Abends gibt es nur Halbpension, kein „à la Carte“, Restaurants sind aber fußläufig gut erreichbar.
Gerne wieder!

2019-02-03 via Nuitee
V
Verified traveler
10
Wonderful atmosphere at the Crystal
Pros:

Came to Sankt Johann in Tirol for a week of skiing. We ran into alot of problems on this trip but because of the great hospitality at the Crystal, we still had an enjoyable vacation. Everyone at the hotel is incredibly welcoming and thoughtful. Food is very good and plentiful. Clean rooms, clean hotel and comfortable beds. One of the best things we enjoyed was the wellness area in the hotel - 3 different types of saunas that we had virtually to ourselves every day. The limited time that they are open is not a problem and works well for skiing. The hotel is nicely situated to both the ski lift and the main shopping area. No need to move your car throughout your entire stay. We would definitely stay here again, and would love to come back in the summer.

2018-02-19 via Nuitee
S
Stefan
6
Hyfsat
Pros:

Ganska slitet hotel.Bra läge.Frukosten var bra

2016-08-04 via Nuitee
M
Mats
6
Bra hotell nära dalstationen för bergbanan.
Pros:

Typiskt Österrikiskt hotell som byggts för skidturism och som gick på sparlåga. Bar och restaurang var stängda.
Bra rum, snyggt och prydligt. Äldre, lite "trött" dam som ansvarade för receptionen.
Bäst av all var en mycket bra frukost, med bordsbetjäning.
Återkommer gärna under vintersäsongen, då hotellet har perfekt läge vid bergbanan.

2016-07-25 via Nuitee
G
Geoff
8
Good Skiing Hotel
Pros:

Only at this hotel for one night so not much time to rate it. What we saw was all good. Hotel just down the road from the ski lift and quite close to the town (5mins brisk walk). Breakfast was good and staff friendly. Comfortable beds and room.

2015-09-09 via Nuitee
V
Verified traveler
8
zu empfehlen
Pros:

in allen Punkten ein ordentliches Hotel welches wir wieder buchen würden

2014-07-24 via Nuitee
V
Verified traveler
2
elendig
Pros:

dette er det værste oppholdet ever

2014-02-03 via Nuitee
N
Nora
10
Great place to spend a few days...
Pros:

The family owned hotel is close to everything and is beautiful. The gondola ride is just a very short distance from the hotel. A downer is the lack of elevator, so if you have a lot of luggage, be prepared to have a work out. Everybody is nice and helpful here; they can keep your luggage if you have to check out but want to sight seen a bit more. I had a great stay.

2013-05-22 via Nuitee
V
Verified traveler
6
Pros:

Sehr durchschnittlich. Fremde Haare in der Badewanne. Kein TV auf Zimmer.

2013-04-01 via Nuitee
C
Clayton
10
Your standard European Guesthouse
Pros:

The location at the bottom of the slopes is great. If you are used to staying it small European hotels, this one is average, which is to say the room is small, but clean and well kept. (I had a single room). Breakfast was good, I didn't have dinner at the hotel. The available internet was fast enough, 1.5M+. My only other comment is that the sauna is only open from 1530 - 1830, and not open on Sunday. So after a day of skiing until the last run at 1630, then a gluhwein at the bottom of the slopes, you have to rush to use the sauna. But the city's indoor pool and sauna center is a short walk from the hotel.
The St. Johann ski area is more for beginner to average skiers. So I will probably not go back. But if I did I would stay at this hotel again.

2012-01-18 via Nuitee