Pets allowed

Facilities

Meeting rooms
Full-service spa
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Excellent service
Delicious breakfast
Beautiful lobby
Convenient location
Great amenities
Cons:
Cracked sign
Weird storage in room

Categories

Cleanliness
8.64
The cracked sign mentioned could imply some neglect, impacting the perception of cleanliness.
Service
9.61
Staff, especially the two Martins, received high praise, indicating excellent service.
Location
9.15
The hotel is in a very convenient location, enhancing the overall appeal.
Room Quality
8.1
Room storage in room 107 was noted as weird, which might affect overall perception.
Amenities
9.13
Amenities received positive sentiments such as the beautiful lobby and pool.
Value for Money
9.09
The overall experiences described suggest good value, particularly with the breakfast offerings.
Food and Beverage
9.14
Breakfast quality, including gluten-free options, received high praise.
Overall Experience
9.11
Overall, the guests express a strong desire to return, indicating a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:31

Property Description

Experience the charm and luxury of Das Innsbruck, a 4-star gem nestled in the heart of Innsbruck.

Unwind in Style
Pamper yourself at our exquisite spa, offering a range of massages, body treatments, and facial services designed for ultimate relaxation.

Recreational Bliss
Dive into our indoor pool or rejuvenate in the sauna. Adventurous guests can rent bicycles to explore the picturesque surroundings.

Culinary Delights
Savor delightful meals at our on-site restaurant or enjoy room service for dining convenience. Quench your thirst at the bar/lounge with your favorite drink as you unwind.

Your unforgettable stay awaits—book your room at Das Innsbruck today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 114 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
E
Elizabeth • family
8
Pros:

The two Martins on staff are fabulous. Thank you Das Innsbruck! We loved our stay here.
A few items: please fix the sign-the cracked sign makes your hotel look cheap and un-inviting.
The storage in room 107 is weird. But ok.
What a fabulous lobby area!!! And wonderful breakfast. You provided excellent service and we would visit again for sure! Thank you!

2025-09-24 • via Nuitee
V
Vicky • family
10
Pros:

Loved the gluten free breakfast and the pool. Wonderful hotel

2025-08-18 • via Nuitee
B
Beena Kumari • family
8
Pros:

Complementary breakbast was amazing. Location is very convenient.

2025-08-10 • via Nuitee
N
Nigel
10
Pros:

Getting coffee at breakfast could be better.

2025-07-30 • via Nuitee
C
christine
10
Christine
Pros:

Hotel recently refurbished and it is beautiful

2025-07-21 • via Nuitee
J
Jane
10
Beautiful area
Pros:

Stopped in Innsbruck along a drive from Germany. Just gorgeous

2025-07-11 • via Nuitee
S
Sarah
10
Pros:

Wonderful amenities. Helpful staff. Delicious breakfast.

2025-07-09 • via Nuitee
K
Kateri
10
Pros:

A beautiful hotel in the heart of the old city in Innsbruck.

2025-06-07 • via Nuitee
G
Gary • partner
10
Pros:

Very nice property. Great location - walkable to almost everything including public transportation. The staff is very nice - very knowledgeable and helpful. Would definitely stay here again!

2025-06-04 • via Nuitee
I
Inga • family
10
Pros:

Excellent hotel spa pool pillow library

2025-05-24 • via Nuitee
J
james • partner
10
Pros:

Perfect location, phenomenal breakfast and spa amenities second to none

2025-05-12 • via Nuitee
P
Peter
10
Excellent Stay
Pros:

Fantastic modern room with plenty of space, The breakfast was very good, the Bar serves very good cocktails. Lastly, despite the largest Sauna having an issue during our stay the area is excellent. We loved our stay and can't wait to return.

2025-05-08 • via Nuitee
M
Martin • partner
10
Pros:

Great location

2025-05-06 • via Nuitee
J
John Floyd • partner
10
Pros:

Das Innsbruck was one of our favorite hotel stays during our honeymoon. The location is unbeatable—just steps from the old town, the river, and all the sights—but it’s what’s inside that really makes it special.

Our room was modern and comfortable, with elegant design touches that made it feel stylish but cozy. The staff was welcoming and professional, and everything from check-in to checkout was smooth.

But what really stood out to us was the wellness area. The spa at Das Innsbruck is a hidden gem—two full floors of sauna, steam room, relaxation space, and a pool, all included for guests. One level is textile-free (European-style), the other is family-friendly with swimwear. After days of sightseeing and traveling, being able to unwind in the sauna with mountain views was incredible.

This hotel strikes the perfect balance of city access and alpine relaxation. Whether you’re visiting Innsbruck for the adventure or the atmosphere, this place nails it. Highly recommend.

2025-04-18 • via Nuitee
A
Angela
10
Pros:

So nice and the pool was awesome!

2025-04-11 • via Nuitee
P
Philip • partner
10
Pros:

Very central location. Free upgrade to a room with interesting features (faint stars in ceiling at night).
Hydrojet massage is not worth the money, would have much preferred an actual masseuse.

2025-04-02 • via Nuitee
T
Tim • partner
8
Pros:

The hotel is on the edge of Old Town and easily walkable to everything in the district. Parking is across the street and down the block, so a bit inconvenient. The staff were incredibly kind and helpful. We asked many questions about the area, and they offered a great deal of assistance. The room did seem a bit small or had too much furniture in it for the size. It was very clean and comfortable though. The breakfast was well stocked and tasty.

2025-04-02 • via Nuitee
G
gina • family
10
Pros:

This hotel was perfect! Khalid was amazing and helped us with our train tickets etc. It was close to everything and we can’t wait to visit again. I can’t recommend this hotel enough.

2025-04-01 • via Nuitee
L
Laurel • family
10
Pros:

Very friendly staff, perfect location, wonderful rooms!

2025-03-29 • via Nuitee
E
Eti Merav • family
10
Pros:

The hotel is located in the center of Innsbruck, right in the old city, near the Inn river and close to public transportation. We also got free public transportation card for the time during our stay.
The hotel is very clean, the staff is very friendly and helpful.

2025-03-29 • via Nuitee