Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for travelers
Cons:
Need for better cleanliness in some areas
Inconsistency in food quality

Categories

Cleanliness
7.13
Some reviews mentioned the need for better cleaning, specifically on balconies and common areas.
Service
9.1
Multiple reviews praised the friendly and helpful staff.
Location
9.14
Conveniently located near main roads and beautiful surroundings.
Room Quality
8.59
Rooms were generally described as nice and clean.
Amenities
8.12
Amenities like saunas were appreciated, but some received requests for better upkeep.
Value for Money
8.08
Most reviews found the pricing reasonable for the level of service received.
Food and Beverage
7.63
While the offerings were generally good, some reviews indicated issues with meal quality.
Overall Experience
8.6
Overall, guests expressed positive sentiments and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:27

Property Description

Luxurious Accommodations
Parkhotel Matrei offers elegantly designed rooms with modern amenities, including satellite TV, free Wi-Fi, and private balconies with stunning views. Upgrade to the best rooms for extra comfort with seating areas and flat-screen TVs.

Culinary Delights
Indulge in a gastronomic experience at the Enneberg and Hafner Stube restaurants, serving a variety of Austrian, Tyrolean, and international dishes. Enjoy the cozy ambiance and savor delicious specialties prepared by skilled chefs.

Relaxation and Recreation
Unwind in the tranquil Feng-Shui garden or by the fireplace in the lounge room. Pamper yourself at the Matreyum spa with a sauna, steam bath, cold water cave, tanning beds, and massage services. Families can enjoy the bowling alley, playground, and games room while guests staying longer can explore the area with complimentary electric bike rentals.

Experience luxury and comfort at Parkhotel Matrei – book your stay now for an unforgettable getaway.

Important information:

Please note that guests on a half-board arrangement are kindly requested to arrive before 18:00.

When booking more than 5 rooms, different policies and additional supplements may apply.

Kindly note that during the lockdown Parkhotel Matrei is open for business travelers only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INN

Location

Guest Reviews

8.3
Based on 984 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
M
Massimiliano • couple • it
10
2026-08-26 • via Nuitee
B
Bart • solo_traveller • nl
10
Gewoon top
Pros:

Ideaal om even bij te komen na een paar dagen stevig hiken. Goede kamers, hele fijne wellness en ontbijt en restaurant waren super. De service gerichtheid van het personeel was perfect en ze hebben dat extra stappen gezet om ons te helpen!

2026-08-26 • via Nuitee
I
Ivo • couple • nl
6
2026-08-25 • via Nuitee
N
Ninette • family_with_children • de
8
2026-08-24 • via Nuitee
C
Caterina • extended_group • it
9
Abbiamo trascorso 3 giorni al Parkhotel. L'ambiente è molto accogliente e la struttura è perfetta anche per chi viag
Pros:

Camere, pulizia e personale

Cons:

Bagno senza finestra e nemmeno una ventola

2026-08-23 • via Nuitee
H
Hardy • extended_group • de
9
2026-08-23 • via Nuitee
J
Johann • extended_group • de
8
2026-08-22 • via Nuitee
W
Wouter • solo_traveller • nl
8
Pros:

Het hotel ligt bij de snelweg. Onze hond mocht ook mee.

Cons:

Niks

2026-08-22 • via Nuitee
S
silvia • solo_traveller • it
9
Pros:

Struttura buona, accogliente e ben tenuta.
Il parco dell'hotel era stupendo.
Personale gentile e disponibile, cibo buono.

2026-08-21 • via Nuitee
C
Cornelia • family_with_children • de
5
Nicht wieder
Pros:

Essen abends nicht so gut und Frühstück auch nicht. Da wir einen Hund dabei hatten mussten wir in einen kleinen Raum mit 9 Familienmitglieder. Kamen uns wie abgeschoben vor und sauber war der auch nicht. Zudem sind Hunde manchmal sauberer als kinder

Cons:

Alles

2026-08-20 • via Nuitee
J
Jasper • family_with_children • nl
6
2026-08-19 • via Nuitee
T
Torsten • family_with_children • de
10
2026-08-18 • via Nuitee
P
Patrick • couple • nl
8
Fijn locatie
Pros:

Het hotel lag aan onze door reis route

2026-08-18 • via Nuitee
R
Ralf • extended_group • de
7
2026-08-18 • via Nuitee
R
Ron • solo_traveller • nl
10
Pros:

Mooi, gezellig hotel, vriendelijke medewerkers. Kamers zijn prima. Goede parkeermogelijkheden. Lekker eten (de schnitzel en de aphrodite als toetje waren heerlijk). Aanrader.

Cons:

Niets

2026-08-18 • via Nuitee
D
Danielle • family_with_children • nl
9
2026-08-18 • via Nuitee
S
Siegfried • extended_group • at
10
2026-08-18 • via Nuitee
D
Daniel • couple • fr
4
À eviter
Cons:

Excréments dans le wc … probablement femme d’ouvrage pressée de la chambre 110 …hôtel bruyant route très fréquentée - petit déjeuner à 19€50 très moyen - pas plus que dans un B&B - bref un 4 étoiles qui correspond à un 2+ ! À éviter

2026-08-17 • via Nuitee
J
Jacqueline • solo_traveller • nl
8
Pros:

Mooie plek alles ziet er netjes uit

Cons:

De ventilator in de badkamer maakte ontzettende herrie leek wel een helikopter die opsteeg niet fijn als je s nachts nd wc moet. Geen airco en het was erg warm. Tip andere terrasstoelen deze nodigen niet uit om lekker even te borrelen of langer te eten.

2026-08-16 • via Nuitee
E
Erdmuthe • family_with_children • de
9
Super Aufenthalt mit guten und komfortablem Zimmer!
Pros:

Sehr nettes Personal. Tolles Zimmer. Sehr sauber! Super gelegen die Unterkunft!

Cons:

Ein Kühlschrank im Zimmer hätte das gesamte noch abgerundet.

2026-08-16 • via Nuitee