Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for travelers
Cons:
Need for better cleanliness in some areas
Inconsistency in food quality

Categories

Cleanliness
7.13
Some reviews mentioned the need for better cleaning, specifically on balconies and common areas.
Service
9.1
Multiple reviews praised the friendly and helpful staff.
Location
9.14
Conveniently located near main roads and beautiful surroundings.
Room Quality
8.59
Rooms were generally described as nice and clean.
Amenities
8.12
Amenities like saunas were appreciated, but some received requests for better upkeep.
Value for Money
8.08
Most reviews found the pricing reasonable for the level of service received.
Food and Beverage
7.63
While the offerings were generally good, some reviews indicated issues with meal quality.
Overall Experience
8.6
Overall, guests expressed positive sentiments and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:27

Property Description

Luxurious Accommodations
Parkhotel Matrei offers elegantly designed rooms with modern amenities, including satellite TV, free Wi-Fi, and private balconies with stunning views. Upgrade to the best rooms for extra comfort with seating areas and flat-screen TVs.

Culinary Delights
Indulge in a gastronomic experience at the Enneberg and Hafner Stube restaurants, serving a variety of Austrian, Tyrolean, and international dishes. Enjoy the cozy ambiance and savor delicious specialties prepared by skilled chefs.

Relaxation and Recreation
Unwind in the tranquil Feng-Shui garden or by the fireplace in the lounge room. Pamper yourself at the Matreyum spa with a sauna, steam bath, cold water cave, tanning beds, and massage services. Families can enjoy the bowling alley, playground, and games room while guests staying longer can explore the area with complimentary electric bike rentals.

Experience luxury and comfort at Parkhotel Matrei – book your stay now for an unforgettable getaway.

Important information:

Please note that guests on a half-board arrangement are kindly requested to arrive before 18:00.

When booking more than 5 rooms, different policies and additional supplements may apply.

Kindly note that during the lockdown Parkhotel Matrei is open for business travelers only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 9.50 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 885 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
I
Industrial Machinery • solo_traveller • de
8
2026-02-12 • via Nuitee
S
Silvia • couple • nl
8
2026-01-21 • via Nuitee
L
Liesbeth • family_with_children • nl
7
Prima voor een overnachting onderweg naar je reisbestemming.
Pros:

Locatie is prima als je onderweg bent naar Italie. Aardig personeel en goed menu voor avondeten.

Cons:

Jammer dat bij je burger de frietjes niet inclusief zijn en je dus €5 pp extra kwijt bent. De bedden verschillen nogal qua hard/zachtheid.

2026-01-19 • via Nuitee
K
Kathrin • family_with_children • de
8
2026-01-19 • via Nuitee
M
Marinus • extended_group • nl
9
2026-01-19 • via Nuitee
M
Michael • couple • de
3
2026-01-18 • via Nuitee
E
Enrico • extended_group • it
9
2026-01-06 • via Nuitee
• solo_traveller • at
8
2026-01-06 • via Nuitee
R
Rossana • family_with_children • it
7
Pros:

Posiziona ottima ,vicino all'uscita autostrada

Cons:

Colazione veramente Easy, con pochissimi dolci e anche il salato non di qualità.

2026-01-05 • via Nuitee
D
Daniela • family_with_children • de
8
2026-01-05 • via Nuitee
I
Ionut • couple • ro
10
2026-01-04 • via Nuitee
R
Randolph • family_with_children • de
9
2026-01-01 • via Nuitee
M
Mia Louise • extended_group • dk
9
2025-12-25 • via Nuitee
A
Antje • couple • de
8
2025-12-17 • via Nuitee
J
James • solo_traveller • us
10
Excellent full service hotel
Pros:

Staff was friendly, professional, and helpful. Georgio the bar tender was super friendly and fun to talk to. Room was very comfortable. Dinner was great. Breakfast was super. Loved the fresh soft boiled eggs. Super easy location to get to from the autobahn and plenty of parking.

Cons:

The heat was automatically turned down after we went to sleep. Brrrr woke up cold in the middle of the night. If we knew that was going to happen, I woulda worn my PJs to bed! Maybe one degree C higher at night.

2025-12-14 • via Nuitee
C
carmelo • family_with_children • it
9
Pros:

Struttura accogliente, e posizione ottima

Cons:

La camera leggermente freddina.

2025-12-12 • via Nuitee
U
Umberto • family_with_children • it
7
Pros:

Ottima la posizione a ridosso dell’uscita autostradale per raggiungere Innsbruck, lo staff molto simpatico e cordiale, buona la colazione.

Cons:

Il sistema di riscaldamento nella stanza va rivisto perché non ha funzionato al meglio.

2025-12-10 • via Nuitee
C
CAROLINA • family_with_children • it
8
2025-12-09 • via Nuitee
M
Martina • couple • it
8
2025-12-09 • via Nuitee
F
Francesco • family_with_children • it
7
Pros:

Personale molto accogliente e disponibile. Posizione ottima, di fronte alla struttura c'è la stazione che ti permette di spostarti verso Innsbruck in 15/20 minuti. Ottima la cena

Cons:

Rinnovarei le camere e la chiusura troppo presto della cucina la sera.

2025-12-08 • via Nuitee