Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for travelers
Cons:
Need for better cleanliness in some areas
Inconsistency in food quality

Categories

Cleanliness
7.13
Some reviews mentioned the need for better cleaning, specifically on balconies and common areas.
Service
9.1
Multiple reviews praised the friendly and helpful staff.
Location
9.14
Conveniently located near main roads and beautiful surroundings.
Room Quality
8.59
Rooms were generally described as nice and clean.
Amenities
8.12
Amenities like saunas were appreciated, but some received requests for better upkeep.
Value for Money
8.08
Most reviews found the pricing reasonable for the level of service received.
Food and Beverage
7.63
While the offerings were generally good, some reviews indicated issues with meal quality.
Overall Experience
8.6
Overall, guests expressed positive sentiments and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:27

Property Description

Luxurious Accommodations
Parkhotel Matrei offers elegantly designed rooms with modern amenities, including satellite TV, free Wi-Fi, and private balconies with stunning views. Upgrade to the best rooms for extra comfort with seating areas and flat-screen TVs.

Culinary Delights
Indulge in a gastronomic experience at the Enneberg and Hafner Stube restaurants, serving a variety of Austrian, Tyrolean, and international dishes. Enjoy the cozy ambiance and savor delicious specialties prepared by skilled chefs.

Relaxation and Recreation
Unwind in the tranquil Feng-Shui garden or by the fireplace in the lounge room. Pamper yourself at the Matreyum spa with a sauna, steam bath, cold water cave, tanning beds, and massage services. Families can enjoy the bowling alley, playground, and games room while guests staying longer can explore the area with complimentary electric bike rentals.

Experience luxury and comfort at Parkhotel Matrei – book your stay now for an unforgettable getaway.

Important information:

Please note that guests on a half-board arrangement are kindly requested to arrive before 18:00.

When booking more than 5 rooms, different policies and additional supplements may apply.

Kindly note that during the lockdown Parkhotel Matrei is open for business travelers only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INN

Location

Guest Reviews

8.3
Based on 960 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
J
Jessica • family_with_children • nl
7
Goede plek voor een overnachting als je op doorreis bent.
Pros:

De ligging/bereikbaarheid.
Voldoende parkeerplaatsen voor de deur.
Ruime kamer.

Cons:

Een waterkoker voor een kop thee op de kamer zou heel fijn zijn geweest.

2026-08-08 • via Nuitee
J
John • couple • nl
9
Pros:

friendly staff, great dinner quality and personal service with local humor

2026-08-07 • via Nuitee
D
Danielle • family_with_children • nl
8
Mooi hotel, heerlijke bedden. Topplek!
Pros:

Prachtige ligging, heerlijke bedden en vriendelijk personeel. Ontbijt was ook erg goed!

Cons:

We lagen aan de kant waar de trein vlakbij regelmatig voorbij raasde. Daardoor waren we erg vroeg weer wakker.

2026-08-07 • via Nuitee
M
Marianne • solo_traveller • nl
8
Pros:

Goede ligging op doorreis en in het dorp alles bij de hand.

Cons:

Hoge ontbijt kosten.

2026-08-05 • via Nuitee
I
Ina • couple • de
9
Gerne wieder!
Pros:

Alle super.

Cons:

Da gab es nichts zu meckern

2026-08-05 • via Nuitee
B
Bas • family_with_children • nl
8
2026-08-05 • via Nuitee
S
Sanne • family_with_children • nl
8
Prima plek voor een overnachting op doorreis.
Pros:

Prachtige lokatie en vriendelijk personeel.

Cons:

Prijs van het ontbijt. Persoonlijk vind ik bijna €20 per persoon aan de hoge kant.
Verder vonden wij het op de slaapkamers best warm. Hierdoor minder goed geslapen. Geen airco aanwezig.

2026-08-05 • via Nuitee
A
Amber • solo_traveller • nl
10
2026-08-05 • via Nuitee
R
Robert • solo_traveller • de
7
2026-08-04 • via Nuitee
M
Monique • extended_group • nl
10
2026-08-04 • via Nuitee
I
Ina • solo_traveller • de
8
Gut
Pros:

Gut erreichbar, sehr sauber, nettes Personal.

Cons:

Nichts

2026-08-03 • via Nuitee
J
Jana • solo_traveller • de
10
Pros:

Parkplätze gab es ausreichend, ruhige Lage trotz Autobahnnähe, sehr schöner Garten mit Teich, sehr freundliches und hilfsbereites Personal, großzügige und sehr saubere Familienzimmer

2026-08-02 • via Nuitee
F
Filtz • solo_traveller • de
10
5 Sterne für das 4-Sterne Hotel :)
Pros:

Das Zimmer war sehr geräumig und sauber, beim Frühstück gab es alles was das Herz begehrt, das Essen im Restaurant war sehr lecker, das Personal sehr freundlich und der Chef nimmt sich persönlich Zeit für Wander- und Bikeempfehlungen. Ich habe an einem Tag ausersehen mein Handy im Zimmer liegen lassen und auch mein neuer Laptop war im Zimmer und es wurde nichts entwendet.

Cons:

Gibt nichts zu bemängeln oder auszusetzen.

2026-08-02 • via Nuitee
M
Miriam • family_with_children • nl
8
2026-08-02 • via Nuitee
G
Gwennan • solo_traveller • gb
10
Stunning place to stay
Pros:

Lovely staff who would do anything for you! Very clean and spacious rooms. Balcony was great with fabulous views (including deer!). Amazing location opposite the train station. The village itself was also stunning. We thoroughly enjoyed our stay thank you so much!!

2026-08-02 • via Nuitee
J
JENS • solo_traveller • de
6
Pros:

Extrem gute Lage für die Weiterfahrt nach Italien.
Top freundlich und sehr zuvorkommend.
Das Essen am Abend war gut und der
Preis war sehr gut.

Cons:

Habe Keise Kritik

2026-07-25 • via Nuitee
M
Marcel • solo_traveller • nl
9
Wunderbares hotel
Pros:

Toegankelijkheid en fijne 4 persoonskamer. Toilet en douche super schoon

Cons:

Te kort geweest om iets te kunnen noemen

2026-07-22 • via Nuitee
D
de weerd • family_with_children • nl
10
Super!!
Pros:

Fantastische plek! Fijn ontvangst

Cons:

Niets! Alles perfect

2026-07-22 • via Nuitee
V
Vladimír • family_with_children • cz
2
Starý, špinavý a neudržovaný hotel.
Pros:

Dobrá poloha u Brenneru a self check-in, jediné výhody tohoto ubytování.

Cons:

Velmi hlučné místo - hluk z dálnice slyšíte i přes zavřená okna.
Velmi staré a špatně udržované vybavení, rozpadající se sprchový kout, popraskané obklady, nefunkční odvětrání koupelny, špína a plíseň ve sprchovém koutě, špinavé koberce na chodbách.
Otevřete pokoj a v koupelně u WC jsou dvě prázdné ruličky od toaletního papíru - to se mi ještě nikdy nikde nestalo, vypadalo to, jako kdyby před námi koupelnu nikdo neuklidil.
Extrémně tvrdé matrace, otrhané ručníky.
Celkově hotel působí spíše jako levná ubytovna a ne jako hotel. Opravdu neexistuje jediný důvod, proč se zde ubytovat znovu.

2026-07-20 • via Nuitee
C
cindy • family_with_children • nl
9
2026-07-20 • via Nuitee