Altstadthotel Weisses Kreuz

Hotels
9.4 (4004 reviews)
Herzog-Friedrich-Str. 31 , Innsbruck , at

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Noisy due to bar
Room size smaller than expected
Overpriced for some amenities

Categories

Cleanliness
9.49
Rooms were very clean and well maintained, mentioned positively in several reviews.
Service
9.96
Staff were repeatedly described as friendly and helpful.
Location
10
Exceptional location mentioned multiple times, especially for Christmas markets.
Room Quality
9
Room quality is good, though some noted rooms were small.
Amenities
8.95
Amenity offerings rated well, though some comments suggested improvements.
Value for Money
8.48
Some complaints regarding pricing suggest this category is lower.
Food and Beverage
9.44
Breakfast received high praise, especially the quality, but pricing noted as high.
Overall Experience
9.89
Overall experience was extremely positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Centrally Located in the Old Town
Experience the charm of Innsbruck by staying at Altstadthotel Weißes Kreuz - In der Fußgängerzone, nestled in the heart of the old town. Immerse yourself in the rich history and culture just steps away from the Imperial Palace Innsbruck.

Convenient Connectivity
With Innsbruck Airport a mere 3 km away and the Main Station within 900 meters, traveling to and from the hotel is a breeze. The Maria-Theresienstraße Bus Stop nearby ensures easy access to explore the city and its surroundings.

Modern Comforts
Enjoy the convenience of free WiFi throughout the property, perfect for staying connected with your loved ones or catching up on work while away. Book your stay now and indulge in a blend of history and modern amenities at Altstadthotel Weißes Kreuz.

Important information:

No private parking is available, only public garage nearby.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that until mid of June there is a construction work in front of the hotel, there might be some noise from 07:00 am - we try our best to accommodate guests in the quieter rooms .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 40 per person per night when using an available extra bed.
    Adults stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 4004 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.48
Food and Beverage: 9.44
Overall Experience: 9.89
M
Miriam • extended_group • gb
10
2026-05-09 • via Nuitee
N
Nina • couple • ch
9
2026-05-09 • via Nuitee
R
Rodney • couple • us
10
Absolutely fantastic. When we go back to Innsbruck, we will stay here again.
Pros:

Absolutely a beautiful location and a beautiful hotel. The rooms were very nice and the shower was awesome. The staff was friendly and helpful. The views from the bar and reception are are fantastic. Great location and value.

Cons:

Nothing

2026-05-09 • via Nuitee
T
Taylor • solo_traveller • au
9
Great Location & Friendly Staff
Pros:

The Location & the friendly, attentive & professional staff. We wished we had booked another night !

Cons:

Nothing to say as everything was lovely.

2026-05-08 • via Nuitee
I
Isabelle • couple • au
10
Pros:

Such a special and thoughtful hotel, great location and staff - amazing breakfast. Would stay again

2026-05-08 • via Nuitee
R
Raphaël • couple • ch
10
Très bon hôtel pour visite la ville
Pros:

Super accueil du personnel. Vraiment bravo !
Très bon petit déjeuner très très varier et frais.
Très bon emplacement en ville.

Cons:

Dommage on ne pouvait pas ouvrir les fenêtres donc très chaud dans la chambre.

2026-05-08 • via Nuitee
M
Mark • family_with_children • us
10
Pros:

Location and rooms were clean and updated

2026-05-07 • via Nuitee
G
Gene • solo_traveller • gb
10
Pros:

Great location in the heart of Innsbruck
Lukas provided a quiet room on request.
Nice enclosed courtyard where you could dine at night
Fabulous breakfast with a wide choice of cold and hot options
Professional caring staff

Cons:

Perhaps include tea/coffee making options in the room

2026-05-07 • via Nuitee
D
Diego • solo_traveller • at
10
Alles top wie immer
2026-05-06 • via Nuitee
M
Murton • extended_group • gb
8
Excellent staff lovely
Pros:

Right in town

Cons:

Building work going on next door started at 7 am drilling. Not hotel fault and they gave us a discount.

2026-05-06 • via Nuitee
K
kristina • couple • au
2
Regretted
Pros:

This was the highest rated hotel in the area and it was the reason I booked it but I wish I didn’t I didn’t get a wink of sleep as they put me under the bar and the cleaner came in an I was up all night

2026-05-06 • via Nuitee
R
Rauscher • couple • at
10
Top Unterkunft im Herzen Innsbrucks
Pros:

Die Lage des Hotels ist top - mitten in der Fußgängerzone, unweit der Sehenswürdigkeiten (Goldenes Dachl). Daher war das Zimmer auch ruhig. Das Frühstück war sehr gut. Es wurden alle Wünsche erfüllt und das Essen war ausgezeichnet.

2026-05-05 • via Nuitee
X
Xiaobei • couple • cn
10
Sehr schöne Erfahrung
Pros:

Sehr gute Kollegen von der Rezeption, freundlich und hilfsbereit:)

2026-05-05 • via Nuitee
P
Patrick • couple • at
10
2026-05-05 • via Nuitee
D
Dschin-Riccarda • couple • ch
10
2026-05-04 • via Nuitee
A
ALICE • couple • ch
10
2026-05-04 • via Nuitee
C
Cesar • couple • br
9
Hotel elegante, tradicional, em excepcional localização.
Pros:

A localização é extraordinária. Café da manhã maravilhoso. Com estacionamento ao lado.

2026-05-04 • via Nuitee
R
Roseline • couple • ch
9
Es war super. Tolle Lage, gutes Bett für einen erholsamen Schlaf und wirklich super freundliches Personal. Sollten wir w
Pros:

Sehr freundliches Personal - hat einem grad den Tag versüsst 😊

Cons:

Etwas laut und der Föhn war nicht leidtungsstark

2026-05-03 • via Nuitee
A
alessia • couple • it
8
2026-05-01 • via Nuitee
לוגסי • solo_traveller • il
10
Pros:

שרות, נקיון, אוירה נעימה, ארוחת הבוקר,

Cons:

שאין מזגן

2026-05-01 • via Nuitee