Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Noisy due to bar
Room size smaller than expected
Overpriced for some amenities

Categories

Cleanliness
9.49
Rooms were very clean and well maintained, mentioned positively in several reviews.
Service
9.96
Staff were repeatedly described as friendly and helpful.
Location
10
Exceptional location mentioned multiple times, especially for Christmas markets.
Room Quality
9
Room quality is good, though some noted rooms were small.
Amenities
8.95
Amenity offerings rated well, though some comments suggested improvements.
Value for Money
8.48
Some complaints regarding pricing suggest this category is lower.
Food and Beverage
9.44
Breakfast received high praise, especially the quality, but pricing noted as high.
Overall Experience
9.89
Overall experience was extremely positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Centrally Located in the Old Town
Experience the charm of Innsbruck by staying at Altstadthotel Weißes Kreuz - In der Fußgängerzone, nestled in the heart of the old town. Immerse yourself in the rich history and culture just steps away from the Imperial Palace Innsbruck.

Convenient Connectivity
With Innsbruck Airport a mere 3 km away and the Main Station within 900 meters, traveling to and from the hotel is a breeze. The Maria-Theresienstraße Bus Stop nearby ensures easy access to explore the city and its surroundings.

Modern Comforts
Enjoy the convenience of free WiFi throughout the property, perfect for staying connected with your loved ones or catching up on work while away. Book your stay now and indulge in a blend of history and modern amenities at Altstadthotel Weißes Kreuz.

Important information:

No private parking is available, only public garage nearby.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that until mid of June there is a construction work in front of the hotel, there might be some noise from 07:00 am - we try our best to accommodate guests in the quieter rooms .

Please note: the A/C cools down by a few degrees depending on outside temperatures, as it is a integrated cooling / ventilation systemPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

9.4
Based on 4295 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.48
Food and Beverage: 9.44
Overall Experience: 9.89
A
ANNETTE • couple • us
9
Nice Boutique hotel in the middle of City Center
Pros:

Really good location in the middle of the city surrounded by shops and restaurants. Room was on the smaller side but that is typical for a city hotel. Nice bar and great location!

Cons:

All was good.

2026-08-29 • via Nuitee
R
Richard • couple • de
10
Sehr gutes Innenstadthotel - uneingeschränkte Empfehlung
Pros:

Topplage
Sehr freundliches Personal
Bestes Frühstück der Stadt
Schönes Zimmer
Gutes Preis-Leistungsverhältnis

Cons:

Es kam nichts negatives

2026-08-28 • via Nuitee
M
Mihai • solo_traveller • ro
10
2026-08-27 • via Nuitee
E
Elizaveta • extended_group • ch
9
2026-08-27 • via Nuitee
A
Anne • couple • gb
9
Easy to access, friendly, clean and with great food and good views.
Pros:

The breakfast was brilliant

Cons:

No bathroom door which was a bit awkward as I was sharing the room with my granddaughter. Perhaps an opaque shower door would work if a door is inappropriate

2026-08-27 • via Nuitee
F
frederic • couple • fr
9
Pros:

Emplacement très central
Jolie chambre, grande, particulièrement avec la cour privative

Cons:

Rien

2026-08-27 • via Nuitee
J
Juliette • solo_traveller • fr
9
2026-08-27 • via Nuitee
A
Asma • couple • om
8
Fascinating
Pros:

The location, the room design , the breakfast area , the check in and check out process.

Cons:

The air conditioning is not cooling enough

2026-08-27 • via Nuitee
F
Faye • couple • au
10
Great location on the door step of the Old Town. We will be back.
Pros:

Stunning property, well designed and decorated. The best location in the Old Town right on your doorstep. Quiet at night and comfortable.

Cons:

Nothing

2026-08-26 • via Nuitee
C
Christian • solo_traveller • de
10
Pros:

Alle sehr freundlich. Das Zimmer war sehr schön - die Dusche schön groß. Die Lage war außergewöhnlich, 100 Meter vom Goldenen Dachl weg, direkt im Zentrum.

2026-08-26 • via Nuitee
M
Maria Rosa • couple • it
10
2026-08-26 • via Nuitee
R
Robin • couple • de
8
2026-08-26 • via Nuitee
A
Anna • couple • fi
10
Amazing breakfast, perfect location, best staff
Pros:

What a wonderful hotel! Everything was perfect. The room was beautiful, great temperature, comfy bed, no outside noise. The location couldn’t be better in old town with all the restaurants. The staff was amazingly nice and helpful and felt so genuine! The best thing was the breakfast, we travel a lot but this was the beat breakfast we have ever had! Everything was so fresh and well made. Thia hotel exceeded all of our expectations. Deserves 11/10. So happy we got to spend our silver wedding anniversaey here.

2026-08-26 • via Nuitee
S
Stéphane • extended_group • fr
9
Très bel hôtel. C’était parfait
Pros:

L’emplacement et la décoration

2026-08-26 • via Nuitee
V
Vesna • couple • ca
9
Great location, excellent breakfast, friendly staff.
Pros:

Great location, excellent breakfast and very friendly and accommodating staff.

Cons:

Our room was very dark with the small window. The hotel is very old and although it was cleaned regularly, it is obvious that it needs a complete make over with a modern touch and new furniture.

2026-08-26 • via Nuitee
S
stefano • family_with_children • it
7
2026-08-25 • via Nuitee
E
Esther • couple • nl
9
Super
Pros:

Alles was surr

2026-08-25 • via Nuitee
A
Alon • couple • gr
10
2026-08-25 • via Nuitee
N
Natalia • couple • pt
10
2026-08-25 • via Nuitee
T
Tania • couple • gb
7
Pros:

The location is great, right in the centre! And the staff were really lovely.

Cons:

It wasn’t as clean and the fact that the hotel doesn’t have a lobby but rather a bar didn’t really work for us. Also, the bed was extremely soft and not comfortable unfortunately.

2026-08-25 • via Nuitee