Altstadthotel Weisses Kreuz

Hotels
9.4 (3796 reviews)
Herzog-Friedrich-Str. 31 , Innsbruck , at

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Noisy due to bar
Room size smaller than expected
Overpriced for some amenities

Categories

Cleanliness
9.49
Rooms were very clean and well maintained, mentioned positively in several reviews.
Service
9.96
Staff were repeatedly described as friendly and helpful.
Location
10
Exceptional location mentioned multiple times, especially for Christmas markets.
Room Quality
9
Room quality is good, though some noted rooms were small.
Amenities
8.95
Amenity offerings rated well, though some comments suggested improvements.
Value for Money
8.48
Some complaints regarding pricing suggest this category is lower.
Food and Beverage
9.44
Breakfast received high praise, especially the quality, but pricing noted as high.
Overall Experience
9.89
Overall experience was extremely positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Centrally Located in the Old Town
Experience the charm of Innsbruck by staying at Altstadthotel Weißes Kreuz - In der Fußgängerzone, nestled in the heart of the old town. Immerse yourself in the rich history and culture just steps away from the Imperial Palace Innsbruck.

Convenient Connectivity
With Innsbruck Airport a mere 3 km away and the Main Station within 900 meters, traveling to and from the hotel is a breeze. The Maria-Theresienstraße Bus Stop nearby ensures easy access to explore the city and its surroundings.

Modern Comforts
Enjoy the convenience of free WiFi throughout the property, perfect for staying connected with your loved ones or catching up on work while away. Book your stay now and indulge in a blend of history and modern amenities at Altstadthotel Weißes Kreuz.

Important information:

No private parking is available, only public garage nearby.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that until mid of June there is a construction work in front of the hotel, there might be some noise from 07:00 am - we try our best to accommodate guests in the quieter rooms .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 40 per person per night when using an available extra bed.
    Adults stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3796 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.48
Food and Beverage: 9.44
Overall Experience: 9.89
N
Nicola • couple • it
10
Realaxing
Pros:

Service
Bar
Location

Cons:

Room was a bit small

2026-02-14 • via Nuitee
A
Anneli • couple • fi
10
One of the best stays ever
Pros:

Cool, central, clean and stylish hotel, amazingly friendly staff, excellent breakfast

2026-02-14 • via Nuitee
G
Guido • solo_traveller • de
10
Ich habe in Innsbruck auf der Fahrt in den Urlaub zwischenübernachtet. Mit der Nacht im Weissen Kreuz hat der Urlaub ber
Pros:

Das Hotel hat keine Extras wie einen Wellnessbereich, aber eine sehr schöne Bar unter dem Dach, jn der es auch Frühstück gibt. Die Freundlichkeit des Personals ist umwerfend, ebenso das Frühstück. Viele kleine Dinge geben dem Hotel einen besonderen Charme und auch Luxus, es ist absolut empfehlenswert.

Cons:

-

2026-02-13 • via Nuitee
P
Paul • couple • nl
9
Fantastisch
Pros:

Personeel zeer vriendelijk. Prachtig ontbijt. Mooie bar bovenin hotel.
Centraal gelegen in Innsbruck.

2026-02-13 • via Nuitee
A
Arthur Bank • couple • nl
8
2026-02-13 • via Nuitee
C
Celeste • couple • us
10
Clean charming hotel with friendly staff!
Pros:

Great hotel in fantastic location! Wonderful bar!

Cons:

Nothing!

2026-02-13 • via Nuitee
K
Katrin • couple • de
9
2026-02-13 • via Nuitee
R
Ron • couple • nl
8
Prima hotel in een perfecte locatie.
Pros:

De locatie
Vriendelijkheid personeel
Ontbijt opties
Schone kamer

Cons:

Eigenlijk niets

2026-02-12 • via Nuitee
R
Rosa • solo_traveller • nl
7
2026-02-12 • via Nuitee
S
Stephen • couple • au
10
2026-02-12 • via Nuitee
S
Scherrer • solo_traveller • ch
9
rundum zufrieden
Pros:

Great Bar at top.

2026-02-11 • via Nuitee
N
Natalie • couple • at
10
Alles perfekt
Pros:

Lage, Personal, Zimmer, Sauberkeit, Frühstück, Bar, alles wirklich perfekt 10/10

Cons:

Die Matratze war leider nicht so angenehm, aber da ist jeder anders.

2026-02-11 • via Nuitee
S
Simon • solo_traveller • at
10
2026-02-11 • via Nuitee
O
Oleksandr • family_with_children • ua
7
2026-02-10 • via Nuitee
B
Beardy70 • Couples • Birmingham, West Midlands, England
10
Two wonderful nights in Innsbruck
Pros:

This hotel has style and the staff to back up its looks! Check in was in fact a warm welcome with a complimentary drink whilst the hotel facilities were explained and local recommendations for great restaurants were suggested . The room was very clean and stylish, with outside space to experience the winter sun. Do visit the bar on the top floor for great views of Innsbruck and fantastic cocktails - reserve a table though as it is busy(but with a great atmosphere).
We stayed for two nights and wished we could have stayed longer.

2026-02-09 • via Tripadvisor
M
Martin • couple • at
9
Zentrale Lage, guter Ausgangspunkt für Sightseeing mit Altstadtfeeling
Pros:

Sehr zentral gelegen, mitten in Innsbruck

2026-02-09 • via Nuitee
J
Joerg • couple • de
9
2026-02-09 • via Nuitee
A
Arti • couple • gb
8
2026-02-08 • via Nuitee
A
Alexander • couple • de
8
Pros:

Die Lage ist absolut Top, das Hotel an sich auch sehr edel
Und besonders

Cons:

Der Aufpreis für die Suite gegenüber einem normalen Zimmer kann man sich sparen. Zudem keine Fenster, Lüftung war nicht so dolle, sehr stickige Luft im Zimmer

2026-02-08 • via Nuitee
E
Ekaterina • couple • at
10
Gemütlichster Aufenthalt
Pros:

Wenn man in Bewertungen sonst von freundlichem Personal schwärmt, hat man das Person dieses Hotels noch nicht getroffen. Wirklich ausnahmslos alle sehr zuvorkommend, freundlich und hilfsbereit.
Die Lage ist mitten in der Altstadt, und auch wenn Autos nicht direkt vors Hotel können, ist es super öffentlich erreichbar.
Unser Zimmer war sehr sauber, hatte alles, was wir brauchen und hatte wirklich einen angenehmen Flair.
Beim Frühstück war alles sehr frisch und das Personal auch hier sehr zuvorkommend.
Auch eine sehr coole Bar.
Wirklich ein schöner Aufenthalt, wir kommen wieder.

2026-02-08 • via Nuitee