Altstadthotel Weisses Kreuz

Hotels
9.4 (4168 reviews)
Herzog-Friedrich-Str. 31 , Innsbruck , at

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Noisy due to bar
Room size smaller than expected
Overpriced for some amenities

Categories

Cleanliness
9.49
Rooms were very clean and well maintained, mentioned positively in several reviews.
Service
9.96
Staff were repeatedly described as friendly and helpful.
Location
10
Exceptional location mentioned multiple times, especially for Christmas markets.
Room Quality
9
Room quality is good, though some noted rooms were small.
Amenities
8.95
Amenity offerings rated well, though some comments suggested improvements.
Value for Money
8.48
Some complaints regarding pricing suggest this category is lower.
Food and Beverage
9.44
Breakfast received high praise, especially the quality, but pricing noted as high.
Overall Experience
9.89
Overall experience was extremely positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Centrally Located in the Old Town
Experience the charm of Innsbruck by staying at Altstadthotel Weißes Kreuz - In der Fußgängerzone, nestled in the heart of the old town. Immerse yourself in the rich history and culture just steps away from the Imperial Palace Innsbruck.

Convenient Connectivity
With Innsbruck Airport a mere 3 km away and the Main Station within 900 meters, traveling to and from the hotel is a breeze. The Maria-Theresienstraße Bus Stop nearby ensures easy access to explore the city and its surroundings.

Modern Comforts
Enjoy the convenience of free WiFi throughout the property, perfect for staying connected with your loved ones or catching up on work while away. Book your stay now and indulge in a blend of history and modern amenities at Altstadthotel Weißes Kreuz.

Important information:

No private parking is available, only public garage nearby.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that until mid of June there is a construction work in front of the hotel, there might be some noise from 07:00 am - we try our best to accommodate guests in the quieter rooms .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 40 per person per night when using an available extra bed.
    Adults stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 4168 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.48
Food and Beverage: 9.44
Overall Experience: 9.89
B
Bas • solo_traveller • nl
9
2026-06-27 • via Nuitee
W
Wolfgang • couple • de
7
2026-06-27 • via Nuitee
W
Wendy • couple • au
6
The description suggested a unique historical hotel but this not reflected in any way once you enter the doors.
Pros:

It was clean and well located

Cons:

It lacked any reference to being an historical boutique or unique hotel. It resembled an unimaginatively renovated modern hotel.

2026-06-26 • via Nuitee
C
Cheryl • couple • nl
9
2026-06-26 • via Nuitee
R
Rebekah • couple • au
10
Amazing location, comfortable bed and great breakfast.
Pros:

We loved our stay here, the staff were friendly, the bed and room comfortable. The breakfast was great and the hotel quiet but central.

Cons:

Nothing

2026-06-26 • via Nuitee
C
Christina • couple • ca
9
Pros:

You will not find a better location in Innsbruck! Plus the history of the building makes for a unique stay. The staff is exceptionally helpful.

2026-06-25 • via Nuitee
M
Michael • couple • au
8
Good walking distance to most places
Pros:

Location was very good. Modern decor

Cons:

No mini fridge, some disrepair to sink plug, a mat was placed over marks in the carpet and it was in an awkward spot. Tea bags were exposed, tea and coffee items stashed under the “bathroom sink”. Reception was on the 6th floor

2026-06-24 • via Nuitee
K
Kaylene • couple • au
10
Great location Smart Hotel
Pros:

Walkable, convenient, clean and smart

2026-06-24 • via Nuitee
H
Helmut • solo_traveller • at
10
ausgezeichnetes Hotel!!
Pros:

Sehr, sehr freundliches Personal, Zimmer mit großem Balkon. Frühstück sehr vielfältig: Schinken, Eiergerichte oder Porridge werden frisch zugeschnitten bzw. zubereitet und zum Tisch gebracht.

Cons:

Badezimmer ist kein eigener Raum, Dusche und Waschbecken sind neben dem Bett. Als Single oder Paar ist das für die meisten Personen sicher ok, aber manche Gäste mögen eine solche Raumeinteilung vielleicht nicht. WC ist jedoch separat.

2026-06-24 • via Nuitee
J
joannal898 • Couples • London, England
10
Perfect stay!
Pros:

We recently spent two nights at the hotel, which was fabulous. It was in a great location in the old town. The staff were extremely friendly, happy and helpful. They gave us a complimentary drink on arrival and early check in. The hotel was clean and modern despite being a historic building. Tastefully furnished. The bed was super comfy and it was quiet. Would definitely recommend and return another time!

2026-06-23 • via Tripadvisor
F
Fisab2002 • couple • at
10
2026-06-22 • via Nuitee
J
Jean-Malo • couple • fr
9
2026-06-22 • via Nuitee
H
Hans • extended_group • de
10
Sehr schön!
Pros:

Es war sehr schön. Die Zimmer sehr stimmig eingerichtet. Das Personal war super nett. Die Lage, direkt in der Altstadt ist perfekt.
Wir kommen wieder.

Cons:

Klimaanlage ist sehr schwach.
Wir hatten ein Zimmer mit Patio. Leider keine Frischluft.

2026-06-22 • via Nuitee
H
Howard • couple • de
7
Würde ich weiter empfehlen
Pros:

Die Lage war sehr gut und sehr freundliches Personal

Cons:

Wir hatten sehr viele Ameisen in unserem Zimmer , die erst in der Früh sichtbar waren. Hätten uns schon erwartet eine kleine Entschädigung zu bekommen!

2026-06-20 • via Nuitee
U
Uthred • couple • fr
8
Expensive, but great location.
Pros:

Location is excellent, right on the pedestrian zone and only a bit away from the Golden Roof. Staff was friendly and took good care of us.

Cons:

No refrigerator or desk in room. Cost was high for what you got. You pay for the location

2026-06-20 • via Nuitee
A
Angelika • solo_traveller • at
9
Pros:

Tolle Lage Mitten in der Altstadt. Super nettes Personal - Aussicht beim Frühstück auf die Bergwelt umwerfend

Cons:

Zimmer war im 1 Stock - in der Nacht bei offenen Fenster zu laut

2026-06-20 • via Nuitee
N
Natalie • couple • gb
9
Great trip
Pros:

Lovely cozy hotel and great location. Really enjoyed our stay, the staff were super friendly and helpful too

Cons:

Rooms a little bit small

2026-06-19 • via Nuitee
K
Karina • couple • ar
10
Muy recomendable
Pros:

Espectacular el diseño del hotel, cada detalle todo impecable

2026-06-19 • via Nuitee
Y
yaron • solo_traveller • il
9
2026-06-19 • via Nuitee
T
Thomas • couple • de
8
Pros:

Die Lage ist super - mittendrin. Aussergewöhnlich nettes Personal. Schickes Design

Cons:

Unser Zimmer war etwas seltsam geschnitten. Schmal und lang. Wenn man ins Zimmer kommt hat man freien Blick auf die Dusche. Warum gibt es in Hotelzimmern neuerdings keine Türen mehr im Bad???

2026-06-18 • via Nuitee