Altstadthotel Weisses Kreuz

Hotels
9.4 (4097 reviews)
Herzog-Friedrich-Str. 31 , Innsbruck , at

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Noisy due to bar
Room size smaller than expected
Overpriced for some amenities

Categories

Cleanliness
9.49
Rooms were very clean and well maintained, mentioned positively in several reviews.
Service
9.96
Staff were repeatedly described as friendly and helpful.
Location
10
Exceptional location mentioned multiple times, especially for Christmas markets.
Room Quality
9
Room quality is good, though some noted rooms were small.
Amenities
8.95
Amenity offerings rated well, though some comments suggested improvements.
Value for Money
8.48
Some complaints regarding pricing suggest this category is lower.
Food and Beverage
9.44
Breakfast received high praise, especially the quality, but pricing noted as high.
Overall Experience
9.89
Overall experience was extremely positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Centrally Located in the Old Town
Experience the charm of Innsbruck by staying at Altstadthotel Weißes Kreuz - In der Fußgängerzone, nestled in the heart of the old town. Immerse yourself in the rich history and culture just steps away from the Imperial Palace Innsbruck.

Convenient Connectivity
With Innsbruck Airport a mere 3 km away and the Main Station within 900 meters, traveling to and from the hotel is a breeze. The Maria-Theresienstraße Bus Stop nearby ensures easy access to explore the city and its surroundings.

Modern Comforts
Enjoy the convenience of free WiFi throughout the property, perfect for staying connected with your loved ones or catching up on work while away. Book your stay now and indulge in a blend of history and modern amenities at Altstadthotel Weißes Kreuz.

Important information:

No private parking is available, only public garage nearby.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that until mid of June there is a construction work in front of the hotel, there might be some noise from 07:00 am - we try our best to accommodate guests in the quieter rooms .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 40 per person per night when using an available extra bed.
    Adults stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 4097 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.48
Food and Beverage: 9.44
Overall Experience: 9.89
R
R couple us
10
Excellence
Pros:

The staff was absolutely the greatest first impression to our stay. When we had arrived, we were greeted with such kindness and hospitality. Regardless to the type of room we had booked, the staff treated you like royalty. We were on a short marriage getaway and felt like we were in a fairytale. Thank you for the incredible memories.

Cons:

Nothing

2026-06-06 via Nuitee
M
Marie extended_group ca
8
Pros:

En plein cœur des activités ! Très facile pour tout faire. Le personnel est très serviable.
La
Chambre était confortable et tranquille.

Cons:

La réception -bar au 6e moins facile d’accès et la climatisation qui fonctionnait moyen, un drôle de système.

2026-06-06 via Nuitee
D
Domenico solo_traveller it
1
Pros:

Nulla

Cons:

Pessimo servizio assistenza

2026-06-06 via Nuitee
S
Scott solo_traveller be
10
2026-06-05 via Nuitee
F
Fr. Alexandra solo_traveller at
10
2026-06-05 via Nuitee
S
Styrnik couple pl
8
Bardzo miły pobyt. Lokalizacja najlepsza, obsługa na najwyższym poziomie
Pros:

Wspaniała obsługa, cudowny bar i śniadania. Pokoje bardzo czyste. Lokalizacja w samym centrum. Idealna

Cons:

Pokój dwuosobowy był bez uchylnego okna. Dodatkowo niektóre ściany wymagają już odświeżenia.

2026-06-05 via Nuitee
K
Kathryn couple gb
10
Perfect location, lovely room, great staff
Pros:

Location was perfect - next to the Golden Roof and in the pedestrian area. Staff were so friendly

Cons:

Nothing

2026-06-05 via Nuitee
A
Alois solo_traveller at
10
2026-06-05 via Nuitee
A
Ajay couple us
8
Staff very gratious.
Pros:

Good central location

Cons:

Lobby at 6th floor.

2026-06-05 via Nuitee
A
Angelika couple at
10
2026-06-04 via Nuitee
O
Offir couple il
10
Loved the atmosphere
Pros:

Amazing design
Very central

2026-06-04 via Nuitee
S
Sohella couple ch
10
Nice people nice place nice location
Pros:

Everything

Cons:

Nothing

2026-06-03 via Nuitee
J
Jason solo_traveller sg
10
Better than expected!
Pros:

Great location, nice and modern property and excellent service.

Cons:

None

2026-06-03 via Nuitee
J
Jeannette couple de
9
2026-06-02 via Nuitee
W
Wayne couple au
10
Pros:

The staff were delightful.
We had a room upgrade which was lovely.

2026-06-02 via Nuitee
K
Kevin couple gb
8
Fantastic Location ,clean tidy Hotel
Pros:

Location was absolutely fantastic. Lots of places to eat. Hotel was extremely clean and tidy in the staff are very pleasant on arrival.

Cons:

I wasn’t a fan of the bed it was like sleeping on a jelly ,but that’s just my opinion

2026-06-02 via Nuitee
D
Daniel couple ch
10
2026-06-02 via Nuitee
T
Taihua extended_group tw
10
2026-06-01 via Nuitee
S
Sonja extended_group ch
10
2026-06-01 via Nuitee
A
Andrea couple ch
10
2026-06-01 via Nuitee