Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and spacious rooms
Cons:
Issues with cleanliness
Limited dining options
Management complaints

Categories

Cleanliness
8.41
Some reviews mention exemplary cleanliness, but there were issues with room cleaning service.
Service
9.38
Overall friendly service noted, but negative experiences with management were highlighted.
Location
9.42
Great location in a beautiful area, close to public transport, making accessibility easy.
Room Quality
8.87
Spacious and comfortable rooms mentioned positively, though some inconsistencies in service impacted the perception.
Amenities
8.9
Good amenities overall, but some guests noted limited availability in services.
Value for Money
8.36
Some concerns about the pricing related to service levels and limited operations.
Food and Beverage
7.91
Mixed reviews on food quality; some breakfast issues noted and dinner options unavailable.
Overall Experience
9.18
General positive sentiment from most guests but with noted issues impacting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:26

Property Description

Luxurious Spa Area
The 1,800 m² spa area at CESTA GRAND Aktivhotel & Spa offers an array of facilities including thermal water indoor pool, sauna, infrared cabin, and beauty treatment rooms. Relax and rejuvenate surrounded by the stunning Hohe Tauern Mountains.

Gourmet Dining Experience
Indulge in Austrian and international cuisine at the hotel's restaurant, with options for half-board including a 4-course dinner or buffet evening. Don't forget to visit the Austrian café for delicious homemade pastries. Culinary delights await at every meal.

Outdoor Activities Galore
From tennis courts to hiking and mountain biking trails, there are plenty of outdoor activities to enjoy. In the winter, a cross-country ski run is conveniently located nearby. Experience the beauty of Gastein Valley while staying active during your vacation.

To experience the ultimate blend of relaxation and adventure, book your stay at CESTA GRAND Aktivhotel & Spa now!

Important information:

Please note that it is not allowed to cook or have a barbecue on the hotel premises, such as rooms, balconies, or the garden.

Guests arriving with children are asked to inform the hotel about the exact number of children and the children's age. Guests are also asked to check the policies for children's extra beds and cot prices.

Please note that early check-in and late check-out are available for an additional charge of EUR 45.

Please note: From a stay of 4 nights, an additional fee (research contribution thermal water) of EUR 1.10 per person from 15 years and stay is to be paid directly at the hotel.

Please note that a maximum of 1 pet per room is allowed. When traveling with pets, please note that an extra charge of EUR 19 per pet, per night applies.

Please book the wellness treatments, such as massages and beauty treatments, in advance, in order to receive the desired date.

Please note the overnight tax, local tax, or overnight tax: from 15 years per person per night.

Please note that the mobility tax, "destination tax," is per person per night.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Location

Guest Reviews

8.8
Based on 1715 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.18
M
Michal • family_with_children • cz
10
Vynikající
Pros:

Krásné velké pokoje, vynikající polopenze, velký bazén, sauny. Dostatečně velké parkoviště, poloha hotelu ideální k výletům, v ceně jízdenka veřejnou dopravou, zastávka busu je přímo před hotelem.

Cons:

Bez chyb 🙂

2026-11-04 • via Nuitee
C
Corinna • family_with_children • de
4
Kein 4 Sterne superior Hotel
Pros:

Der Wellnessbereich und unser Balkonzimmer

Cons:

Leider fanden in der Sauna keine Aufgüsse statt, der Kamin wurde trotz kaltem Wetter abends nicht angemacht, die Bar hat abends schon früh (manchmal 22 Uhr) geschlossen, die Essensauswahl war z.T. nicht im 4 Sterne S-Bereich, die Speisen wurden nur in Buffetform angeboten und waren oft nur lauwarm. Der Service im Restaurant entsprach auch nicht 4 SterneS, falsche Aufsteller beim Frühstück sollten auch nicht vorkommen oder vertrocknete Spiegeleier im Warmhalter und noch mehr.

2026-11-04 • via Nuitee
K
Katarína Pősová • family_with_children • sk
10
Rodinný hotel v nádhernom prostredí.
Pros:

Pobyt v hoteli sme si veľmi užili. Hotel sa nachádza v krásnom prostredí priamo pod horami, ideálnom na oddych aj rodinné výlety.

Mali sme polpenziou, jedlo bolo výborné, pestré a chutné. Vždy bolo z čoho vyberať. V rámci polpenzie nás potešil aj popoludňajší bufet s polievkou a koláčom. Veľmi milo nás prekvapil aj kuchár, ktorý nemal problém pripraviť večer deťom hranolky, na ktoré sa deti tešili a hľadali ich hoci neboli v ten večer v ponuke. Veľmi sme si to vážili. Aj keď sme jeho ponuku nevyužili, nakoľko sme si s radosťou vychutnali dostupné jedlá.

Menším mínusom bola obsluha počas večere. Čašníci pôsobili trochu odmerane a miestami chaoticky. Napriek tomu, že v hoteli nebolo veľa hostí, niekedy pomerne dlho trvalo, kým odniesli použité taniere zo stola.

Veľkým plusom je neobmedzený vstup do bazéna, ktorý je veľký a veľmi príjemný. Keďže hotel bol zrejme menej obsadený, po večeri sme ho mali každý deň celý len pre seba. Hotel ponúka aj neobmedzený vstup do saunového sveta, ten sme však s malými deťmi nevyužili, keďže je prístupný až od 16 rokov.

Veľkým benefitom je aj Gastein Card, ktorú sme dostali elektronicky po príchode. Vďaka nej sme mohli bezplatne využívať verejnú dopravu v okolí. Zastávka sa nachádza priamo pred hotelom.

Poloha hotela je výborným východiskovým bodom na množstvo krásnych výletov. Priamo od hotela vedie príjemná cesta popri vodopáde až do centra Bad Gasteinu. Je to pekná rodinná prechádzka, ktorú zvládnu aj menšie deti, hoci treba počítať so stúpaním. V okolí odporúčame aj Hohenweg s tunelom a nádhernými výhľadmi na okolité hory. Za návštevu určite stojí aj Bad Hofgastein, odkiaľ sa lanovkou dostanete hore na Schlossalm, kde si môžete vychutnať krásnu horskú scenériu veľké detské ihrisko.

Vyzdvihla by som ešte čistotu izieb, kúpeľne a bazéna.

Cons:

Menšie nedostatky v obsluhe nemenia náš celkový pozitívny dojem.

2026-11-03 • via Nuitee
R
Reinhard • couple • at
8
Pros:

Sehr gute Auswahl am Buffet - empfehlenswert !

2026-11-02 • via Nuitee
P
Peter • couple • de
10
2026-11-01 • via Nuitee
L
Lucie • family_with_children • cz
10
2026-11-01 • via Nuitee
G
gurdiyal • family_with_children • at
10
2026-10-31 • via Nuitee
C
Corina • couple • it
4
Enttäuschend, da ein 4 Sterne Superior Hotel andere Standards hat!
Pros:

Das Frühstück war gut, aber für ein 4 Sterne Superior Hotel hat vieles gefehlt.

Cons:

Das Abendessen war in Buffetform, also Selbstbedienung! Ein kulinarisches Erlebnis stellt man sich anders vor! Leitungswasser zum Wein musste man KAUFEN! Ein Achtel von jedem Wein kostet 5,00 und schmeckt nur mäßig.
Im Bad kamen üble Gerüche aus dem Kanal, ein Techniker wurde eingesetzt, er konnte aber das Ergebnis nicht wirklich bessern. Die Liste lässt sich beliebig fortsetzen!
P.S. Am letzten Abend saßen neben uns Bedienstete des Hotels und die Bedienung bestand aus Rezeptionisten, Bademeister etc. Das Personal ist zu 99% ungarisch.

2026-10-31 • via Nuitee
S
Stefano • extended_group • it
6
Soddisfacente ma migliorabile
Pros:

La posizione, la possibilità di prendere l’autobus (incluso nella carta dei servizi del pernottamento), la camera spaziosa, la piscina calda

Cons:

L’accoglienza al nostro arrivo è stata fredda e poco cordiale. La camera è risultata nel suo complesso pulita, ma abbiamo notato poco curata la biancheria in dotazione. La cucina non proprio all’altezza di un 4 stelle superior.

2026-10-31 • via Nuitee
G
Gabriella • family_with_children • hu
9
2026-10-30 • via Nuitee
M
Marc • family_with_children • de
9
2026-10-29 • via Nuitee
P
Pal • family_with_children • hu
10
2026-10-28 • via Nuitee
E
Elena • extended_group • de
9
Pros:

Die Lage war sehr schön. Der Ausblick vom Balkon war ehrlich. Man kann gute Spaziergänge genießen. Das Frühstück war lecker und es gab eine Menge an Auswahl beim Abendessen.

Cons:

Leider war nur ein Kleiderbügel im Schrank, wir hätte vorab gerne mehr gehabt.

2026-10-27 • via Nuitee
V
Victor • family_with_children • at
9
2026-10-27 • via Nuitee
R
Reinhard • family_with_children • de
9
2026-10-25 • via Nuitee
F
F • family_with_children • nl
8
Pros:

Het ontbijt en avond eten was fantastisch

Cons:

De harde bedden

2026-10-25 • via Nuitee
E
Emilija • couple • lt
10
Pros:

Very nice staff, great breakfast, good location, spacious rooms.

2026-10-25 • via Nuitee
E
Eduard • family_with_children • de
9
Pros:

Hotel und Restaurant haben sich gebessert, wir waren zum 4 Mal da. Sehr sauber und ruhig.
Wir kommen wieder.

2026-10-25 • via Nuitee
S
Sabine • couple • de
7
2026-10-21 • via Nuitee
J
Jörg- Norbert • family_with_children • de
9
1 Woche Erholung 🌞👍7
Pros:

Das Personal in allen Bereichen war sehr nett und hilfsbereit. Das Frühstück war reichhaltig das Abendbufett sehr abwechslungsreich und geschmacklich super. Lobenswert ist auch die Sauberkeit.
Das Hotel hat eine tolle Lage mit großem Parkplatz und der Bus fährt direkt vorm Hotel ab.

2026-10-20 • via Nuitee