Palais-Hotel Erzherzog Johann

Hotels
8.5 (4794 reviews)
Sackstraße 3-5 , Graz , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 7 years old to 14 years old stay for € 23 per person per night when using an available extra bed.
    People 15 years old and over stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4794 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
C
Chantal • family_with_children • at
10
Pros:

Das Ambiente ist zauberhaft, die Lage mitten in der Stadt dennoch ruhig. Personl freundlich und umsichtig.

2026-06-26 • via Nuitee
T
Thomas • couple • at
10
2026-06-26 • via Nuitee
R
Rastislav • solo_traveller • sk
9
Pros:

Skvelé raňajky s bohatým výberom pre každého. Priestranná izba. Moderná kúpeľňa s veľkou vaňou a primeraným tlakom v sprche. Lokalita priamo v centre, iba pár minút chôdze od Murinsel a Schlossbergbahn. Možnosť celodenného parkovania v blízkom nákupnom centre.

2026-06-24 • via Nuitee
D
dclarson • solo_traveller • us
9
Great location
Pros:

Excellent location right next to the main square. Comfortable, quiet room.

Cons:

When you enter the room, there's a small foyer with doors to the bedroom, WC, and bathroom. The light comes on automatically with motion detection and it's very bright. Convenient until you're blinded in the middle of the night on your way to the WC! Very annoying.

2026-06-24 • via Nuitee
H
Heiko • solo_traveller • de
9
2026-06-24 • via Nuitee
F
Felix Hoepfl • solo_traveller • de
9
Pros:

Der Lichthof mit dem Frühstücksraum hat eine tolle Atmosphäre. Das Frühstück wae sehr abwechslungsreich.

Cons:

Es gab keine Aussicjt, da das Zimmer nur Fenster zu einem kleinen Innemhof hatte. Aber dafür war es dann sehr ruhig....das war mir wichtiger.

2026-06-24 • via Nuitee
R
Rosmarie • solo_traveller • at
8
Pros:

Sehr zentrale Lage. Ruhiges Zimmer in eine kleine Seitengasse. Praktische Ausstattung mit Kühlschrank und Wasserkocher und Klimaanlage.

Cons:

Einrichtung ist nostalgisch zum Hotel Charakter als Palais passend, wirkt aber abgenützt.

2026-06-24 • via Nuitee
A
ALDONA • couple • pl
3
Nie polecam
Pros:

Sniadanie i lokalizacja ok

Cons:

Pokoj. Szyby były zaklejone taśma, przez co miałam odczucie ze jestem w szpitalu psychiatrycznym. Za takie pieniadze to nie do pomyslenia.

2026-06-24 • via Nuitee
L
laura • solo_traveller • it
10
2026-06-24 • via Nuitee
M
Marko • solo_traveller • fi
9
Vanhanajan charmikas palatsihotelli
Pros:

Upea, vanhanajan charmi hotellissa. Sijainti on ihan täydellinen keskellä kaupunkia ja silti rauhallinen. Henkilökunta ystävällistä. Hyvä
aamiainen todella viihtyisässä talvipuutarhassa. Hotellin yhteydessä on myös erittäin tasokas cocktail-baari.

Cons:

Yhdenhengen huoneeni oli sellainen, että se kaipaisi jo hieman päivittämistä tietenkin vanhan palatsin henkeä kunnioittaen. Sänky ja etenkin patja tuntuvat jo nähneen aikansa ja kylpyhuone kaipaisi hiukan modernisointia. Luulen, että suurempia huoneita on päivitetty. Hotellissa oli erittäin hyvä ilmastointi, mutta olisi toivottavaa, että lämpötilaa voisi itse säätää. Nyt lämpötila on säädetty koko hotellissa koko ajan samaksi tai vaihtoehtoisesti ilmastointi pitää laittaa kokonaan päältä, mikä ei helteillä toimi.

2026-06-23 • via Nuitee
H
Helmut • couple • at
5
Cons:

daß es keine Gewißheit gibt, daß man einen Autoabstellplatz in der Ladezone vor dem Hotel bekommt; das Hotel läßt beinahe alle Plätze von Dauerparkern besetzen, man muß Glück haben, daß man dort seine Koffer einladen kann

2026-06-23 • via Nuitee
L
lily • couple • jp
8
ゆったりできました。
Pros:

ロケーションが良い。昼食もおいしい。スタッフも感じが良かった。

Cons:

特になし

2026-06-23 • via Nuitee
V
Valentina • family_with_children • it
9
2026-06-23 • via Nuitee
• extended_group • ba
1
ne zelim vise nikad boravit u tom hotelu
Pros:

Lokacija je ok sve ostalo je katastrofa pre pre preskupo od samog parkinga pa nadalje a lose sve do bola nedaj Boze nikom

Cons:

smjestaj i cjena neuporediv odnos cjene i kvalitete - nenormalno skupo

2026-06-23 • via Nuitee
D
David • couple • au
9
Ticked the boxes for us and we would recommend a stay there.
Pros:

Great central location, 10/10. Check in was a breeze, parking worked well (though you did have to pay). The hotel has a long history and is well maintained, perhaps a little dated but that is not a criticism.

2026-06-23 • via Nuitee
C
Claude • solo_traveller • fr
9
Séjour en Styrie
Pros:

La décoration à l'intérieur de l'hôtel, le côté verdoyant. L'aspect ancien des lieux.
Le très bon accueil du personnel. La situation géographique.

Cons:

La baignoire à la place de la douche.
La climatisation non modulable. Climatisation chambre 322 mal orientée vers la tête du lit.

2026-06-22 • via Nuitee
D
Dr. Thomas • couple • at
5
2026-06-22 • via Nuitee
N
Nico • solo_traveller • de
10
Pros:

Sehr gemütliches Hotel mitten in der Innenstadt.

Cons:

Alles gut

2026-06-22 • via Nuitee
K
Karina • couple • at
7
2026-06-22 • via Nuitee
E
Erika • couple • at
8
Top Lage, gutes Preis- Leistungsverhältnis
Pros:

Top Lage, äußerst zuvorkommendes Personal, sehr gutes und reichhaltiges Frühstück. Ein ehrwürdiges Haus mit sehr schönem Ambiente. Sehr schöner Frühstücksraum. Wir kommen gerne wieder.

Cons:

Im gebuchten Economy Zimmer war keine Abstellfläche und keine Steckdose vorhanden. Kleines Kästchen unter dem Waschbecken wäre toll. Wünschenswert wäre noch 1 großer Spiegel im Schlafzimmer. Ansonsten haben wir uns wohlgefühlt :)

2026-06-22 • via Nuitee