Palais-Hotel Erzherzog Johann

Hotels
8.5 (4998 reviews)
Sackstraße 3-5 , Graz , at
+43 316 811616

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRZ

Location

Guest Reviews

8.5
Based on 4998 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
S
Susanne • solo_traveller • us
10
Pros:

Great location

Cons:

No Parking on site, tiles in bathroom not clean- grout dirty

2026-09-12 • via Nuitee
R
Robin • solo_traveller • nl
6
mühsam. Für Geschäftsreise ungeeichnet und etwas für K. u. K. Fans
Pros:

Altehrwürdiges Hotel mitten im Zentrum. Gutes Frühstück

Cons:

teures parken. Schimmel im Bad. Lift defekt. Zimmer am 3. Stock.
Zimmer gehören saniert.
Ich habe €193 bezahl mit ÜF. Kollege über hotel.com unter €100.

2026-09-11 • via Nuitee
D
Dana • solo_traveller • us
10
2026-09-11 • via Nuitee
A
Anita • solo_traveller • at
8
2026-09-11 • via Nuitee
P
PELGER MIHAI • extended_group • ro
10
cazare in centrul Graz
Pros:

amplasare in centru , personal amabil, camera incapatoare, mic dejun bogat, parcare acoperita in apropiere

Cons:

casa scarilor ar merita un refresh , sa nu mai fie atmosfera asa de "obosita"

2026-09-09 • via Nuitee
C
christina • solo_traveller • at
9
Pros:

Unglaublich charmanter Ort in bester Grazer Innenstadtlage

2026-09-09 • via Nuitee
M
Mark • couple • ca
9
Wonderful hotel in a great location.
Pros:

The location is fantastic, within short walking distance to most tourist sites, shopping and restaurants.

Cons:

No significant issues, would have liked a gym on site.

2026-09-09 • via Nuitee
C
Christian • solo_traveller • de
9
Cons:

Das Badezimmer Wanne mit Duschmöglichkeit nicht mehr zeitgemäß und sehr klein gehalten

2026-09-09 • via Nuitee
A
Adriano • couple • it
8
Pros:

Ottima posizione, siete in centro citta ; bene anche la colazione ; personale gentile ed attento ; bella la struttura

Cons:

Abiamo dormito due notti: non é stata rifatta la camera ne pulito il bagno ; ci hanno assicurato il parcheggio difronte língresso per scaricare i bagagli, ma all´arrivo non ci é stato consentito (il posto c´era)

2026-09-08 • via Nuitee
S
Suyay • couple • de
7
2026-09-08 • via Nuitee
I
Irma • solo_traveller • lt
8
2026-09-08 • via Nuitee
P
Pierre • solo_traveller • de
9
Pros:

Sehr freundliches und hilfsbereites Personal
Lage vom Hotel top
Frühstück sehr gut

2026-09-08 • via Nuitee
V
Vania Baccalin • family_with_children • it
7
Pros:

Colazione con vasta scelta per il salato, discreto per il dolce, prodotti bio, dolci artigianali, buona qualità.
Posizione centrale dell'albergo è un ottima cosa.
Il personale pronto e gentile

Cons:

la struttura è l'albergo più antico di Graz, ma il pavimento in legno forse necessita di una ristrutturazione. La pulizia, purtroppo per un 4 stelle, lascia a desiderare, sui cuscini di abbellimento, la testiera e la fascia inferiore in microfibra, presentava tracce di incontri amorosi, i materassi erano particolarmente morbidi e sprofondavi.
i Bagni necessitano di una ristrutturazione. Nella prima camera che ci avevano assegnato, abbiamo provato a farci una doccia, ma usciva solo acqua calda, sostituita tempestivamente, nell'altra, dovevi aspettare perché arrivasse l'acqua calda.

2026-09-08 • via Nuitee
V
Vanessa • solo_traveller • at
8
Pros:

Top Lage, außergewöhnliches Preis-Leistungsverhältnis

2026-09-07 • via Nuitee
G
Gerhard • couple • at
8
2026-09-07 • via Nuitee
A
Audrey • couple • fr
10
Un parfait emplacement dans un palais pour visiter Graz
Pros:

L’emplacement, la sympathie des employés

Cons:

Le ménage n’était pas parfait

2026-09-07 • via Nuitee
R
Robert • family_with_children • at
7
Pros:

Perfekte Lage neben dem Hauptplatz

Cons:

Badewanne mit gefährlichem Ausstieg, Rutschgefahr

2026-09-07 • via Nuitee
J
Johannes • family_with_children • at
8
Sehr nettes Ambiente mit toller Lage!
2026-09-07 • via Nuitee
M
Monica • solo_traveller • dk
7
Pros:

Absolutely beautiful breathtaking place

Cons:

The elevator didn't work, as if they couldn't get someone to fix it considering the price of the hotel. The floor creaks so much it was quite annoying to walk in the room. And it was super noisy due to the tram outside, I couldnt shut the window because it was so warm in the room and they forbid to change the room temperature. I wanted to have a bath but the tub was not so clean.

2026-09-07 • via Nuitee
L
Lesley • extended_group • sg
8
2026-09-07 • via Nuitee