Palais-Hotel Erzherzog Johann

Hotels
8.5 (4612 reviews)
Sackstraße 3-5 , Graz , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 7 years old to 14 years old stay for € 23 per person per night when using an available extra bed.
    People 15 years old and over stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4612 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
D
Denis • solo_traveller • at
9
2026-04-11 • via Nuitee
W
Wolfgang • family_with_children • at
7
2026-04-11 • via Nuitee
F
Felix • couple • ch
7
Das historische Hotel ist sehr zentral gelegen zur Altstadt mit seinen Sehenswürdigkeiten.
Pros:

Die Lage ist sehr zentral zum Bahnhof und der reizvollen Altstadt. Das Zimmer war ruhig und zweckmäßig eingerichtet. Das Personal freundlich und das Frühstück schmackhaft.

Cons:

Es wäre schön, wenn noch eine kleine Lampe beim Bett installiert wäre.

2026-04-10 • via Nuitee
D
Daniela • solo_traveller • at
6
Pros:

Die Lage

Cons:

Leider sehr hellhörig. Man hatte das Gefühl, der vom Nebenzimmer spricht direkt neben einem. Haben jedes Wort verstanden. Wenn man schlafen möchte ist das extrem nervig!

2026-04-10 • via Nuitee
P
Peter • family_with_children • at
10
Pros:

Das Zimmer
Der Vorraum mit den ganzen Pflanzen
Die Sauna

Cons:

-

2026-04-10 • via Nuitee
J
Jakob • couple • at
9
2026-04-10 • via Nuitee
S
Stanimira • family_with_children • bg
9
2026-04-10 • via Nuitee
U
Ulrike • couple • at
9
2026-04-10 • via Nuitee
G
Georg • couple • at
9
2026-04-09 • via Nuitee
A
ai-de • solo_traveller • de
7
Super Lage, super nettes Personal, super Frühstück, jedoch Zimmer müssen dringend renoviert werden.
Pros:

Frühstück ist sehr gut und ausreichend. Die Lange ist super.

Cons:

Dringende Renovierungsbedürfnis.

2026-04-09 • via Nuitee
M
Marcus • solo_traveller • de
8
Wunderschönes Hotel mit Charme
Pros:

Das Frühstück ist sehr reichhaltig und deckt auch Allergiker und Kinderwünsche gut ab. Tee und Kaffee sind in verschiedenen, leckeren Varianten verfügbar. Das Haus hat einen alten, rustikalen und romantischen Charakter welches dem Hotel einen besonderen Charme verleiht

Cons:

Die Betten sind extrem weich und der Fussboden knarzt, wenn man darauf läuft. Besonders in der Nacht möchte man nicht unbedingt darauf herumlaufen , um andere Gäste nicht zu belästigen. Meines Erachtens sind dies aber kleine Mängel, die zu verschmerzen sind.

2026-04-08 • via Nuitee
G
Gudrun • solo_traveller • at
7
2026-04-08 • via Nuitee
M
Maria Carmen • solo_traveller • es
6
2026-04-07 • via Nuitee
J
John • couple • at
8
Great location and lovely hotel, staff super friendly and helpful.
Pros:

Great location and in walking distance to everywhere. Parking nearby.

2026-04-07 • via Nuitee
H
Herbert • extended_group • at
8
2026-04-07 • via Nuitee
R
Rita • family_with_children • at
9
2026-04-06 • via Nuitee
C
Carlo • solo_traveller • it
10
Pros:

The hotel has an excellent location: as soon as you step outside, you are just a few steps away from the Hauptplatz.
The staff were very friendly, helpful, and welcoming.
The palace itself is so stunning and the room was clean and comfortable.
A very pleasant experience.

2026-04-06 • via Nuitee
E
Elisabeth • couple • at
8
2026-04-05 • via Nuitee
A
Ani • couple • at
10
2026-04-05 • via Nuitee
S
Shahram • family_with_children • at
5
2026-04-05 • via Nuitee