Palais-Hotel Erzherzog Johann

Hotels
8.5 (4870 reviews)
Sackstraße 3-5 , Graz , at
+43 316 811616

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRZ

Location

Guest Reviews

8.5
Based on 4870 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
S
Sanne • couple • dk
8
2026-07-25 • via Nuitee
J
Justyna • family_with_children • pl
10
2026-07-24 • via Nuitee
D
Donna • couple • tt
8
Perfect location for a hotel in Graz, near to all the main tourist attractions.
Pros:

The location of this hotel is perfect, so near to the biggest tourist attractions in Graz. The front desk staff were friendly and very helpful, especially since we do not speak German, and we needed help find our way around the city on the first day. The breakfast in the hotel was excellent.

Cons:

The bed in our room was too small, and the pillows in the room were quite uncomfortable (one was too big, and the second one was too small). Also the floor creaked quite a lot in our room - I am guessing that the parquet floor boards must have been laid down on an uneven surface.

2026-07-23 • via Nuitee
C
Clemens Bielesch • family_with_children • at
8
Gutes Hotel im ZENTRUM mit tollem Frühstück, alles gut zu Fuß erreichbar!
Pros:

Perfekte Lage im Zentrum, besser geht´s nicht! Gemütliche, große Zimmer, großes Badezimmer, alles nicht ganz perfekt, aber mit Charme. Sehr gutes Frühstück mit toller Auswahl, beeindruckendes Ambiente beim Frühstück, es ist halt doch im Grunde genommen ein Palais.

Cons:

Für uns hat es für den Aufenthalt gepasst, wir waren auch nur eine Nacht! Ev. ein noch günstigerer Parktarif wäre super, vor allem, wenn man dann noch mehrere Tage bleiben möchte.

2026-07-23 • via Nuitee
M
MARIA PAOLA • couple • it
8
2026-07-23 • via Nuitee
G
Gemüse • solo_traveller • ch
10
Pros:

Das Frühstück war sehr gut und die Lage war sensationell. Zu Fuss konnte man alles erreichen. Die Bushaltestelle ist 50 m vom Hotel weg.

2026-07-22 • via Nuitee
S
Stefanie • solo_traveller • at
10
2026-07-22 • via Nuitee
R
Reinhard Becke • family_with_children • at
9
2026-07-22 • via Nuitee
U
Ursula • solo_traveller • de
8
Pros:

Nettes Personal am Empfang
Hotelbar war sehr gut
Zentrale Lage
Klimaanlage
TG-Rabatt für Hotelgäste

Cons:

Bad innenliegend, grelle Beleuchtung
Steckdose am Bett nur für Nachttischleuchte, keine Lademöglichkeit für Mobiltelefone oder Tablets; entweder laden oder Licht
Schwierige Navigation mit PKW zum Hotel

2026-07-22 • via Nuitee
T
Theresa • solo_traveller • at
7
Pros:

Frühstücksraum und -buffet,
Dekor im Frühstücksbereich, Pflanzen

Cons:

Das Zimmer ist recht karg und hat kaum Abstellfläche, das Bad ist recht altmodisch.

2026-07-21 • via Nuitee
T
Tom • solo_traveller • be
8
2026-07-21 • via Nuitee
G
Gottfried • couple • at
9
2026-07-21 • via Nuitee
B
Birt • solo_traveller • hr
10
2026-07-20 • via Nuitee
O
Otto • solo_traveller • at
8
2026-07-20 • via Nuitee
E
Edwin • couple • at
10
2026-07-19 • via Nuitee
C
Christian • solo_traveller • no
10
Pros:

Wie imamer,- SUPER!!

Cons:

Nichts

2026-07-19 • via Nuitee
C
Christophe • solo_traveller • lu
7
Optimale Lage. Sehr veraltet.
Pros:

Liegt sehr zentral

Cons:

Sehr sehr altes Mobiliar, Türen und Fenster. Wohl aus der Zeit von Erzherzog Johann. Man hört alles durch Fenster und Türen.

2026-07-19 • via Nuitee
A
Andreas • extended_group • de
8
2026-07-18 • via Nuitee
P
paolo • solo_traveller • it
10
Bellissimo hotel nella bellissima Graz
Pros:

Tutto perfetto. Bellissimo hotel in un palazzo storico accanto alla piazza centrale della bellissima Graz. Personale gentilissimo. Comodissimo il parcheggio dell’albergo. Pulizia eccellente. Da consigliare

2026-07-17 • via Nuitee
M
Michael • solo_traveller • at
9
2026-07-17 • via Nuitee