Palais-Hotel Erzherzog Johann

Hotels
8.5 (4458 reviews)
Sackstraße 3-5 , Graz , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 7 years old to 14 years old stay for € 23 per person per night when using an available extra bed.
    People 15 years old and over stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4458 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
L
Léora • couple • fr
8
Bien. Je recommande.
Pros:

La localisation (plein centre de Graz), grand espace dans la chambre avec aspect « ancien » et parties communes super belles.

Cons:

Salle de bain assez vieille
+ seulement parking public à côté à 22€ les 24h (un peu cher).

2026-03-07 • via Nuitee
Y
Yves-Claude • family_with_children • hu
7
Très bon emplacement, hôtel plutôt dans la moyenne basse pour un 4 étoiles
Pros:

L’emplacement, le style de la cour centrale

Cons:

Mauvaise odeur dans les toilettes venant de l’aération

2026-03-07 • via Nuitee
H
hanife hande • solo_traveller • tr
10
2026-03-07 • via Nuitee
R
Robert • couple • at
9
2026-03-07 • via Nuitee
H
Hrvoje • extended_group • hr
10
2026-03-06 • via Nuitee
B
Brigitte • couple • at
6
Das Zimmer war eine große Enttäuschung, wenn man in ein so tolles Hotel ansteigt wenn man
Pros:

Die Lage ist perfekt, Personal freundlich

Cons:

Das Zimmer war für ein so renommiertes Hotel sehr enttäuschend. Das Bad uralt und abgewohnt

2026-03-06 • via Nuitee
D
Djenic • couple • rs
10
2026-03-05 • via Nuitee
R
Raul Alexandru • extended_group • ro
9
Locatiei excelent, camera ok
Pros:

Locatie excelenta, exact in centrul Graz. Hotelul, o cladire istorica superba. Camera noastra de la ultimul etaj, a fost ok, curata, si suficient de spatioasa.

Cons:

Fiind o camera la ultimul etaj, 4, tavanul deasupra patului era cam la 150 cm, deci nu puteai sta in picioare. Putin cam mare pretul totusi pentru cum arata camera, dar intr-un fel platesti locatia mai mult decat aspectul camerei/

2026-03-05 • via Nuitee
M
MARIELLA • family_with_children • it
9
Pros:

POSIZIONE

2026-03-04 • via Nuitee
J
Johann • couple • at
8
2026-03-04 • via Nuitee
E
Eugenie • extended_group • at
9
Pros:

Die Lage des Hotels ist optimal, sehr zentral. Nur vier Haltestellen vom Bahnhof entfernt. Das Frühstück ist reichhaltig. DAs Hotel hat Charme.

2026-03-04 • via Nuitee
R
Rosemarie • solo_traveller • at
6
Pros:

Ein altes Hotel

2026-03-04 • via Nuitee
S
Sabine • couple • at
8
Pros:

Das Hotel hat eine tolle Lage. DAs Personal war sehr freundlich und das Frühstück war sehr ausgezeichnet.

Cons:

Das Zimmer war etwas zu klein und der Ausblick war nur auf das gegenüberliegende Gebäude.

2026-03-03 • via Nuitee
P
Patrick • family_with_children • de
10
Logieren im eleganten Luxus in einem wirklichen Grandhotel.
Pros:

Großartiges, historisches Gebäude mit Charme in zentraler Lage. Man fühlte sich wirklich zurückversetzt in eine andere Zeit. Die Erzherzog Johann Suite, in der wir wohnten, war wirklich bezaubernd schön. Das Hotel in dieser fantastischen Stadt ist klar zu empfehlen.

Cons:

Nichts

2026-03-02 • via Nuitee
G
Gabriele • couple • at
8
Schön
Pros:

Mitten in der Stadt - kleines, feines, ruhiges Zimmer .
Modernes Bad

2026-03-02 • via Nuitee
M
Marion • couple • at
8
Pros:

Sehr zentral gelegen, mit der Möglichkeit in der K&O Garage zu parken

2026-03-02 • via Nuitee
M
mark • couple • sg
10
2026-03-02 • via Nuitee
B
Brigitte • solo_traveller • at
9
2026-03-01 • via Nuitee
M
Marijus S • family_with_children • lt
9
Pros:

Location superb, breakfast great!

2026-03-01 • via Nuitee
E
Eugenie • extended_group • at
9
2026-03-01 • via Nuitee