Palais-Hotel Erzherzog Johann

Hotels
8.5 (4685 reviews)
Sackstraße 3-5 , Graz , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 7 years old to 14 years old stay for € 23 per person per night when using an available extra bed.
    People 15 years old and over stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4685 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
K
Katarzyna • solo_traveller • pl
6
Nocleg w Graz
Pros:

Piękne stare wnętrza, przestronne pokoje z wysokim sufitem z zachowanym klimatem historycznym.

Cons:

Śniadanie bylo kiepskie jakościowo, przydałby sie delikatny remont łazienek,

2026-06-06 • via Nuitee
V
Viktoria • solo_traveller • at
9
Pros:

Die Lage ist erstklassig.
Die Atmosphäre ist wirklich einmalig. Besonders schön ist natürlich der Lichthof mit den Pflanzen. Frühstück ist sehr gut und reichlich Auswahl. Das Personal ist überaus freundlich, hilfsbereit und zuvorkommend.

2026-06-06 • via Nuitee
P
Puritscher • solo_traveller • at
9
2026-06-06 • via Nuitee
B
Bryan • solo_traveller • ch
10
2026-06-05 • via Nuitee
B
Brigtte • solo_traveller • de
9
Pros:

Große herrschaftliche Zimmer aus vergangenen Zeiten, wunderschöner Innenhof
Reiche Auswahl beim Frühstück

Cons:

Alles gut

2026-06-05 • via Nuitee
K
Kęstutis • solo_traveller • lt
10
2026-06-05 • via Nuitee
A
adrian eugen • solo_traveller • de
9
Pros:

Alles gute

2026-06-05 • via Nuitee
P
Petra • solo_traveller • hr
9
2026-06-04 • via Nuitee
Z
ZUGUO • couple • cn
9
2026-06-04 • via Nuitee
E
Elisabeth • solo_traveller • at
10
Perfekte Lage, ausgezeichnetes Frühstück und freundliches Personal in schönem Ambiente!
Pros:

Ausgezeichnete, zentrale Lage, sehr freundlicher Empfang, unkomplizierter und schneller Check-In, sehr zuvorkommendes Personal, schönes Ambiente, sehr vielfältiges und reichhaltiges Frühstücksbuffet (am Feiertag sogar bis 11:00!), komplett ruhiges Zimmer mit Blick auf Innenhof, sehr geräumig.

2026-06-04 • via Nuitee
P
Pavel • solo_traveller • cz
9
2026-06-03 • via Nuitee
M
Mike • couple • us
10
Pros:

100% old world masterpiece. The hotel is amazing and exquisite.
The breakfast is incredible even by European standards.
The staff is very well trained and highly professional.
We thoroughly enjoyed staying here.

2026-06-03 • via Nuitee
O
Olivier • couple • ch
5
Pros:

Eingang und Innenhof

Cons:

Hotel 4 Stern mit traurigen Zimmer 121, dunkel und klein, miserabel !

2026-06-03 • via Nuitee
M
Michael Bauer • couple • de
7
Pompöses Hotel aus pompöseren Zeiten
Pros:

In fantastischer Lage ein prächtiges Hotel, das allerdings schon prächtigere Zeiten gesehen hat. Dafür ist das Preisleistungsverhältnis sehr gut!

Cons:

Das ursprünglich gebuchte "Economy"-.Zimmer war eine heiße Dachstube im 4. Stock. Um Heizungs- oder Lüftungsrohre nicht sichtbar werden zu lassen, war der "Stadtblick" teilweise mit Kunststoff zugeklebt. Allerdings bekamen wir um 25 Euro pro Nacht umgehend ein Upgrade auf ein schönes, großes Zimmer.

2026-06-03 • via Nuitee
I
irene • solo_traveller • gr
9
2026-06-02 • via Nuitee
E
Eva • family_with_children • de
10
2026-06-02 • via Nuitee
R
Richard Lorenz • couple • at
8
great for a business trip or sightseeing
Pros:

very friendly, helpful and competent staff. had to be in an online meeting and the table in our room was not very comfortable. so the lady at the reception guided me to a private meeting room on the first floor. :)

Cons:

desk in the room was not very comfortable for work

2026-06-02 • via Nuitee
S
Sandra • couple • us
7
Good
Pros:

Location

Cons:

None

2026-06-01 • via Nuitee
J
Jan • solo_traveller • nl
9
Pros:

grandeur and location

2026-05-31 • via Nuitee
A
Alex M. W. • solo_traveller • at
9
2026-05-31 • via Nuitee