Palais-Hotel Erzherzog Johann

Hotels
8.5 (4998 reviews)
Sackstraße 3-5 , Graz , AT
+43 316 811616

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRZ

Location

Guest Reviews

8.5
Based on 4998 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
A
Anchelita • solo_traveller • at
2
Pros:

Lage

Cons:

Alt, laut und abegwohnt.Toiletten im UG bzw Kellerbereich muffiger modriger Geruch

2026-10-24 • via Nuitee
C
Christina • couple • at
10
2026-10-24 • via Nuitee
R
Renate • solo_traveller • at
5
2026-10-23 • via Nuitee
B
Bettina • extended_group • at
8
2026-10-23 • via Nuitee
H
Hannes • solo_traveller • at
9
2026-10-23 • via Nuitee
H
Hannes • solo_traveller • at
9
2026-10-23 • via Nuitee
A
Alfred • family_with_children • at
4
Das ist kein 4-Sterne Hotel!!!
Pros:

Die Lage und das gute Frühstück

Cons:

Dass es im Zimmer einen Kleiderschrank ohne Fächer gibt, soll ich meine Unterwäsche auch auf Bügel hängen? Hauptsache einen Safe und einen Kühlschrank gibt es im Kleiderschrank.
Auch das Badezimmer ist nicht zweckmässig ausgestattet. Handtücher 2m von Dusche entfernt und ein Badezimmerhocker fehlt. Im Zimmer und auf dem Gang hat man den Eindruck auf einem Schiff unterwegs zu sein, Parkett desolat, am Gang über dem Parkett Teppich, der Boden insgesamt ist total uneben.

2026-10-23 • via Nuitee
K
Kathrin • solo_traveller • de
8
Pros:

Eindrückliches altes Haus, daher einiges nicht neu. Aber ganz zentral, super nettes Personal und ein sehr leckeres und üppiges Frühstück.

2026-10-21 • via Nuitee
A
Adele • family_with_children • nz
8
Pros:

The location was excellent. A fews step to the main square.

Cons:

Very squeaky floors but it is a really old building so to be expected.

2026-10-21 • via Nuitee
B
beatrix • family_with_children • at
10
Pros:

Immer wieder ein edles Wohlgefühl.

2026-10-20 • via Nuitee
V
Victoria Chiara • couple • at
9
2026-10-20 • via Nuitee
M
Monika • solo_traveller • at
10
Pros:

Sehr zentral, schöner Innenhof, schönes Zimmer, sehr freundliches Personal

2026-10-19 • via Nuitee
C
Claus • solo_traveller • at
9
2026-10-18 • via Nuitee
G
Gary • couple • gb
6
Pros:

Location

Cons:

Room very dated and very dark.

2026-10-16 • via Nuitee
T
Tassanee • couple • th
9
2026-10-16 • via Nuitee
A
Andrea Dr. • couple • at
1
Bin sehr enttäuscht - werde dieses Hotel nie wieder buchen
Cons:

Zusätzlich zur bereits bestehenden Rückmeldung:

Es wurden im
Selben Stock Fenster tauscht / sehr laut

2026-10-16 • via Nuitee
P
Peter • solo_traveller • at
10
2026-10-15 • via Nuitee
H
Hauke • solo_traveller • at
9
2026-10-15 • via Nuitee
G
gerda • solo_traveller • at
8
2026-10-14 • via Nuitee
U
Urs • solo_traveller • ch
8
2026-10-14 • via Nuitee