Hotel Lucia

Hotels
8.6 (2003 reviews)
Hütteldorfer Straße 79 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Delicious breakfast
Friendly staff
Cons:
Cleanliness issues
Limited amenities in room

Categories

Cleanliness
7.74
Multiple reviews noted cleanliness issues such as bad odors.
Service
9.21
Friendly staff and positive experiences mentioned.
Location
9.25
Convenient location near public transport and attractions.
Room Quality
8.2
Rooms found to be comfortable and clean.
Amenities
8.23
Adequate amenities, although some guests noted missing conveniences.
Value for Money
8.19
Good price for the service provided.
Food and Beverage
9.24
Breakfast received positive remarks.
Overall Experience
8.71
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Convenient Location
Hotel Lucia is perfectly situated on the bustling Hütteldorfer Straße shopping street, offering easy access to public transportation and popular attractions like the Meisel Market and Johnstraße Underground Station.

Comfortable Accommodations
Enjoy a relaxing stay in our air-conditioned rooms equipped with modern amenities such as a safe, hairdryer, and allergy-free bed linen. Free WiFi throughout the hotel ensures you stay connected, and our child-friendly facilities cater to families of all sizes.

Relaxing Amenities
Unwind in our interior courtyard or indulge in a variety of complimentary teas at the reception. For added convenience, a vending machine is available for drinks, and tram line 49 is just a minute's walk away for easy exploration of Vienna's landmarks.

Book your stay at Hotel Lucia now for a memorable experience in Vienna.

Important information:

Please note that the hotel and all rooms are partially wheelchair accessible. For the use of the elevator and the bathrooms, the assistance of a second person is necessary. Please inform the hotel in advance whether you prefer a bathroom with a bath or shower. For the use of the shower, a stool will be provided for disabled guests.

Please note that the property entrance can only be accessed via stairs.

Please note that a valid credit card is required at check-in. {A copy of an ID will not be accepted.}. Please note that we carry out a pre-authorization, proofing the validity and solvency of your card. Your payment is made upon your check-out.

An airport shuttle service is available upon request. The rate varies depending on the number of guests traveling in your party, and we kindly ask you to contact us for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2003 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 8.71
C
Cecilia • extended_group • se
4
Ok but not that great neighbourhood
Pros:

Clean

Cons:

Breakfast was not that great
Also a lot of noise between rooms

2026-04-04 • via Nuitee
B
Bernd • couple • at
8
2026-04-03 • via Nuitee
T
Thomas • couple • at
10
Pros:

Alles in Ordnung 👍

2026-04-02 • via Nuitee
F
Franz • couple • at
8
Waren für ein Konzert in Wien - Super Lage - Zimmer sauber und ok - frühstück perfekt - Preis TOP
2026-04-02 • via Nuitee
M
Marion • family_with_children • at
10
Pros:

Ambiente und Stil

2026-03-31 • via Nuitee
A
Adriana • couple • at
9
Für einen Kurztrip nach Wien ideal.
Pros:

Man hatte alles, was man brauchte. Das Zimmer war sehr sauber, die Lage ist super und trotz Lage war es leise.

Cons:

Dass man Kaffee und Tee zahlen muss.

2026-03-30 • via Nuitee
C
Carlos • couple • at
8
2026-03-29 • via Nuitee
U
unterberger • family_with_children • at
8
2026-03-29 • via Nuitee
U
Uller • extended_group • at
8
Pros:

Sehr freundliches Petsonal

2026-03-29 • via Nuitee
A
Anneliese • couple • de
7
Insgesamt hat es uns gut gefallen.
Pros:

Die Lage ist schön zentral. Das Personal ist sehr freundlich.

Cons:

Die Einfahrt zu den Parkplätzen (pro Tag teuer) ist knapp. Wie jemand mit einem großen SUV durchkommen soll - keine Ahnung.

2026-03-25 • via Nuitee
B
Birgit • solo_traveller • at
10
2026-03-25 • via Nuitee
V
Veronika Lewandowski • couple • at
8
Pros:

Zimmer und Lage ist in Onung

Cons:

Keine Parkplätze vor dem Haus nur Kurzzeitzone. Wir haben einen Strafzettel erhalten. Das Personal hat gesagt das wir in der Kurzzeitzone parken können. Ab 10.00 Uhr Kostenpflichtig. Wir sind 8:15 Uhr weg gefahren. 50 Euro das ist häffig vorallem bekommt man dort keinen Parkplatz. Also nie wieder.

2026-03-24 • via Nuitee
F
Faustmann • couple • at
8
2026-03-23 • via Nuitee
R
Reza Ouni • solo_traveller • sk
2
2026-03-23 • via Nuitee
S
STEPHANE • extended_group • fr
9
Propre, calme, bon petit déjeuner, personnel agréable.
Pros:

Propre, calme, bon petit déjeuner, personnel agréable.

Cons:

L'ambiance du quartier

2026-03-21 • via Nuitee
N
Natalija • family_with_children • de
8
Pros:

Gut

Cons:

Man hat keine Möglichkeit Tee oder Kaffee im Zimmer zu trinken. Auch gab es keine Gläser zum Wasser trinken...

2026-03-20 • via Nuitee
S
Seyrek • family_with_children • tr
1
Cons:

Hello,

I would like to report an issue regarding an unexpected and unjustified damage charge during our stay at Hotel Lucia Vienna.

My family and I stayed at the hotel between 2 March and 8 March 2026 in Room 203. We travelled to Vienna in order to attend a radiology congress.

During our stay, our small daughter placed stickers on the headboard of the bed, which may have left marks. We did not deny responsibility and were willing to compensate for any reasonable damage.

However, the hotel staff immediately demanded a payment of 500 euros, stating verbally that the entire headboard needed to be replaced. No repair estimate, cost breakdown, or written damage assessment was provided.

When we requested documentation explaining how this amount was calculated, the staff refused to provide any detailed report or invoice.

On the day of our departure, shortly before our flight, we were told that we had to pay the 500-euro charge immediately. Because of the time pressure and our travel schedule, we felt compelled to pay.

The only document provided afterward is a single-line receipt mentioning a 500-euro damage charge, without any explanation of the repair work, materials, or replacement cost.

While we accept responsibility for any actual damage, we believe the amount requested was excessive and unsupported by proper documentation.

We kindly ask Booking.com to review this situation and assist in determining whether this charge was reasonable, and to help us obtain a fair resolution if the amount cannot be justified with proper documentation.

Thank you for your assistance.

2026-03-18 • via Nuitee
C
Christine • extended_group • de
10
2026-03-18 • via Nuitee
M
Marta • solo_traveller • at
10
Tranquilo-limpio y con acesso a metro y tiendas
Pros:

La tranquilidad , la limpieza y el servicio de Tee gratis en recepción

Cons:

Todo bien

2026-03-16 • via Nuitee
C
Christian • solo_traveller • at
8
2026-03-16 • via Nuitee