Urban Rooms Rathaus - Self Check-In

Hotels
8.7 (2209 reviews)
Ebendorferstraße 10 , Vienna , at

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Clean and modern rooms
Comfortable beds
Good communication
Cons:
Issues with cleanliness
Limited kitchen access
Some facilities could be improved

Categories

Cleanliness
7.78
Several reviews mentioned cleanliness positively, but concerns were raised about the floor not being cleaned properly and infrequent changes of bedding.
Service
9.25
There were positive mentions regarding politeness and helpfulness of the cleaning staff, along with good communication for self-check-in.
Location
9.79
The location received high praise for its proximity to major attractions and ease of access to public transportation.
Room Quality
8.24
Rooms were described as modern and clean, but some complaints noted issues with equipment such as the sink.
Amenities
8.27
Basic facilities were provided, though limited in options for kitchen access and other amenities.
Value for Money
8.73
Generally perceived as good value given the location and quality, but some features could be improved.
Food and Beverage
8.78
Not specifically mentioned in reviews, but overall provided the essentials.
Overall Experience
8.75
A generally positive experience with some noted issues, but many would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:37

Property Description

Prime Location near Vienna University
Located just a stone's throw away from Vienna University, Hotel Pension Residenz - Self Check-In offers a prime location for exploring the city. Situated within a 5-minute walk from Town Hall and the iconic Ringstraße Boulevard, our hotel provides easy access to Vienna's top attractions.

Comfortable and Well-Equipped Rooms
Experience comfort in our quiet, air-conditioned rooms equipped with modern amenities. Enjoy free WiFi, satellite TV, and a bathroom with a hairdryer during your stay. Our traditionally furnished non-smoking rooms ensure a relaxing retreat after a day of sightseeing.

Convenient Access to Public Transportation and Dining
With the Schottentor Underground Station (line U2) just 300 meters away, guests can easily navigate the city from our hotel. Additionally, a plethora of restaurants, bars, and shops surround the area, offering convenience and variety for our guests.

Book your stay at Hotel Pension Residenz - Self Check-In for a memorable Vienna experience.

Important information:

Please note that if you book more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2209 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
G
Gretchen • family_with_children • nz
9
Pros:

Great location and value near the centre of Vienna. Smooth contactless check. Rooms were comfortable and smelled nice.

Cons:

Luggage storage was small for our family.

2026-07-11 • via Nuitee
K
Kateryna • family_with_children • ua
9
Pros:

Современный интерьер, чисто, удобные кровати и подушки, очень хорошая локация.

Cons:

Очень маленькая комната

2026-07-10 • via Nuitee
O
Ozgur • solo_traveller • tr
9
Pros:

Otelin konumu ve temizliği muhteşem

2026-07-10 • via Nuitee
S
Sandrina • family_with_children • fr
10
Une nuitée seulement mais c’était génial. Le thé, le confort de la literie, le calme, l’emplacement
Pros:

Le confort, la technologie, l’accueil, l’endroit est tres cozi.

Cons:

Le check in a 15h même si je sais que c’est peut être un horaire standard.

2026-07-10 • via Nuitee
W
wand33 • solo_traveller • gb
9
2026-07-10 • via Nuitee
L
lopez • extended_group • pt
9
2026-07-10 • via Nuitee
N
Norbert • couple • de
8
Klasse Möglichkeit, in schöner Zentrumsnähe den Wienaufenthalt zu geniessen ...
Pros:

Tolle Lage, sehr zentrumsnah. Zimmer war toll. Ein- und Auschecken bestens über Mail-Kommunikation. Service auch prima - gerne mal wieder

Cons:

Parksituation eher kritisch - aber naja, ist halt Wien Innenstadt ...

2026-07-09 • via Nuitee
F
Frank • solo_traveller • de
9
Reasoamble stay at a great location
Pros:

Location

Cons:

Price too high

2026-07-09 • via Nuitee
A
Aurora • extended_group • it
7
2026-07-09 • via Nuitee
N
Ninez • family_with_children • ae
10
Pros:

The room was so clean and exactly what was on the picture. It was close to the train and tram line. And luckily when we arrive there was a nearby food market near the area. So conveniently located. 👍🏼💯

Cons:

There was just an on going construction near the train station at rathaus so there are some additional walk.. would have been nice also to have a fridge in the room.

2026-07-09 • via Nuitee
F
Florian Stubbe • solo_traveller • de
9
2026-07-08 • via Nuitee
D
DELFINA • solo_traveller • es
10
Pros:

La ubicación, la limpieza, amplitud y los detalles.

Cons:

Nada. Todo excelente

2026-07-08 • via Nuitee
Y
YILMAZ YAGLI • solo_traveller • tr
8
Pros:

The location and cleanliness of the house were really good. It's a historic building and the atmosphere is truly fairytale-like.

Cons:

The fact that the door code didn't work on the first try caused me a bit of stress, but they fixed the problem later. My advice is to make sure your phone is working so you can contact the authorities if you have any issues.

2026-07-08 • via Nuitee
M
Michael • solo_traveller • de
8
2026-07-06 • via Nuitee
C
Cassio • extended_group • it
8
2026-07-06 • via Nuitee
F
Francescabruni22 • solo_traveller • it
10
Ci tornerei
Pros:

Camera super pulita, ottima la posizione. Apprezzati acqua e caffè in camera.

2026-07-05 • via Nuitee
L
Lida • solo_traveller • es
10
Pros:

Excelente ubicación

2026-07-05 • via Nuitee
L
Le • solo_traveller • nl
5
Mooi verblijf, maar in de hitte niet te doen.
Pros:

Prachtige locatie, mooi systeem met inchecken, alles was schoon.

Cons:

De airco deed het niet, dus het was niet uit te houden. Iemand kwam dag 2 de airco "checken" (niet op ons verzoek) en heeft de filters door het raam uitgeklopt. Dit heeft niks geholpen, met 38 graden buiten was het niet te doen.

2026-07-05 • via Nuitee
R
Rouaida • solo_traveller • at
10
2026-07-05 • via Nuitee
S
Sunea • solo_traveller • ro
3
Pros:

Curățeniea și camera.

Cons:

Clima nu a funcționat .Am sunat pentru remediere dar am fost ignorat total

2026-07-04 • via Nuitee