Urban Rooms Rathaus - Self Check-In

Hotels
8.7 (1722 reviews)
Ebendorferstraße 10 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent location
Clean and modern rooms
Comfortable beds
Good communication
Cons:
Issues with cleanliness
Limited kitchen access
Some facilities could be improved

Categories

Cleanliness
7.78
Several reviews mentioned cleanliness positively, but concerns were raised about the floor not being cleaned properly and infrequent changes of bedding.
Service
9.25
There were positive mentions regarding politeness and helpfulness of the cleaning staff, along with good communication for self-check-in.
Location
9.79
The location received high praise for its proximity to major attractions and ease of access to public transportation.
Room Quality
8.24
Rooms were described as modern and clean, but some complaints noted issues with equipment such as the sink.
Amenities
8.27
Basic facilities were provided, though limited in options for kitchen access and other amenities.
Value for Money
8.73
Generally perceived as good value given the location and quality, but some features could be improved.
Food and Beverage
8.78
Not specifically mentioned in reviews, but overall provided the essentials.
Overall Experience
8.75
A generally positive experience with some noted issues, but many would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:37

Property Description

Prime Location near Vienna University
Located just a stone's throw away from Vienna University, Hotel Pension Residenz - Self Check-In offers a prime location for exploring the city. Situated within a 5-minute walk from Town Hall and the iconic Ringstraße Boulevard, our hotel provides easy access to Vienna's top attractions.

Comfortable and Well-Equipped Rooms
Experience comfort in our quiet, air-conditioned rooms equipped with modern amenities. Enjoy free WiFi, satellite TV, and a bathroom with a hairdryer during your stay. Our traditionally furnished non-smoking rooms ensure a relaxing retreat after a day of sightseeing.

Convenient Access to Public Transportation and Dining
With the Schottentor Underground Station (line U2) just 300 meters away, guests can easily navigate the city from our hotel. Additionally, a plethora of restaurants, bars, and shops surround the area, offering convenience and variety for our guests.

Book your stay at Hotel Pension Residenz - Self Check-In for a memorable Vienna experience.

Important information:

Please note that if you book more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1722 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
M
Mahmoud • couple • sa
10
Great location, exceptional stay
Pros:

Amazing location, very clean, comfortable, self access, good customer service

Cons:

This room was a little bit small, other than that everything is perfect

2026-02-14 • via Nuitee
E
Emilia • couple • pl
10
2026-02-14 • via Nuitee
A
ABDEL RAHMAN • couple • jo
10
استثنائي
Pros:

المكان نظيف والموقع رائع جداً أوصي به بشدة

2026-02-14 • via Nuitee
S
Sura • extended_group • tr
8
Fiyat performans
Pros:

Konumu güzel gibiydi çok uzak değildi, çok temızdı , olanakları iyi biz çok sevdik

Cons:

Resepsiyon yokmuş gıdıncr anladık, muhattap bırıni bulamamak birZ güven kırıyor ama bır sorun yasamadık. Ha odalarda buzdolabı olabılır

2026-02-13 • via Nuitee
M
maria veronica • family_with_children • it
10
2026-02-13 • via Nuitee
F
Flavia • extended_group • it
3
2026-02-13 • via Nuitee
I
Ifigeneia • couple • gr
9
2026-02-12 • via Nuitee
M
Mario • couple • es
9
2026-02-12 • via Nuitee
D
Dogukan • solo_traveller • tr
10
2026-02-12 • via Nuitee
A
Anna • couple • it
9
2026-02-12 • via Nuitee
L
LalyOj • couple • it
9
Vienna come sempre non delude mai.
Pros:

La posizione della struttura è fantastica. Il letto è davvero molto comodo e la stanza è piccola ma accogliente. La camera è pulitissima ed è possibile richiedendo alla struttura lasciare i bagagli in una stanza apposita. Anche se le dimensioni della stanza sono decisamente piccole consiglio assolutamente questa struttura per soggiornare a Vienna, la posizione strategica per il cento è davvero invidiabile.

Cons:

Le dimensioni della stanza sono decisamente piccole ma comunque assolutamente confortevole. Nulla da aggiungere perchè il resto era tutto perfetto

2026-02-11 • via Nuitee
M
Mixalis • extended_group • gr
8
2026-02-11 • via Nuitee
L
Larysa • extended_group • ua
10
2026-02-11 • via Nuitee
B
Brittany • solo_traveller • nz
10
Great stay would recommend
Pros:

So easy to check in! Loved having a code over a card! The room was very modern and spacious! Lots of storage as well. Would definitely recommend! Great value for money

Cons:

Not a must but was a slightly longer walk to get to public transport.

2026-02-09 • via Nuitee
T
Torres Roldán • couple • es
10
Excelente
Pros:

La ubicación era excelente , la habitación tal cual las fotos y la limpieza genial 😊

2026-02-09 • via Nuitee
J
Jessica • family_with_children • ar
10
10 puntos
Pros:

Todo excelente, el edificio, la habitación , la ubicación. Volvería sin dudarlo.

Cons:

No tengo nada para decir.

2026-02-09 • via Nuitee
T
Tereza • family_with_children • cz
9
2026-02-09 • via Nuitee
T
Tyler • solo_traveller • mt
9
2026-02-09 • via Nuitee
V
Vivien • couple • at
10
2026-02-09 • via Nuitee
S
Saransh • couple • ch
10
Excellent place, no complaints at all; would love to go back.
Pros:

The hotel was amazing. Located very centrally, pristine, easy to check-in and check-out (not flexible though), and every listed amenity in great condition. The instructions provided were very helpful and the overall experience felt very premium at a relatively low price. The washroom was well equipped, there was a coffee machine, and the neighbourhood was very happening. I will gladly come back here (with no second thoughts) if I visit Vienna again.

Cons:

Check-in could have been a bit more flexible and the luggage storage is not super secure (luggage room has no supervision + you can only store it till 5 PM on the check out day + you might get locked out as the main door code stops working after you check out). I’d suggest using the HBF to store your luggage (2 euros for 24 hours).

2026-02-09 • via Nuitee