The PENZ Hotel

Hotels
9 (3314 reviews)
Adolf-Pichler-Platz 3 , Innsbruck , at

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Excellent breakfast
Cons:
Noise issues
Cleanliness concerns
Overpriced amenities

Categories

Cleanliness
8.39
Some complaints about cleanliness levels, particularly in wellness facilities.
Service
9.86
Staff were noted to be very helpful and friendly.
Location
9.4
Excellent location near city center, highly praised by multiple guests.
Room Quality
8.35
Mixed reviews; some rooms were noted to be noisy and lacking features.
Amenities
8.88
Amenities are generally positive, but some guests noted missing items like free water.
Value for Money
8.34
Considered overpriced by some guests given the room conditions.
Food and Beverage
9.39
Breakfast and dining options received high praise for quality and variety.
Overall Experience
9.36
Overall a very positive experience for most guests despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:54

Property Description

Modern Design and Luxurious Hospitality
Experience a blend of modernity and luxury at The PENZ, Innsbruck's first design hotel. Enjoy a perfect ambience for relaxation, rejuvenation, and focused work in a traditionally hospitable setting.

The 5th Floor Experience
Indulge in the panoramic views and culinary delights at the American Bar and breakfast restaurant on the hotel's rooftop. Savor a delicious breakfast featuring exotic fruits, sparkling wine, salmon, and other tasty specialties while soaking in the stunning scenery.

Central Location and Architectural Gem
Conveniently situated in the heart of Innsbruck, The PENZ stands as an architectural jewel, enriching the cityscape. Every detail of your stay is meticulously crafted to ensure a memorable experience.

Book now to immerse yourself in luxury and sophistication at The PENZ Hotel.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that The PENZ Hotel may pre-authorize the guests' credit cards.

Please note that the rooms are strictly nonsmoking.

Please note that there is no on-site parking but the Rathausgalerie is a public parking garage located directly under the hotel.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 3314 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
S
Sofia • solo_traveller • pt
10
2026-05-29 • via Nuitee
M
Mario • couple • at
8
2026-05-29 • via Nuitee
P
Péter • couple • hu
10
2026-05-29 • via Nuitee
S
Stefano • solo_traveller • it
10
2026-05-29 • via Nuitee
I
isabel • solo_traveller • pt
10
Pros:

Tudo. Localização optima, pequeno almoço excepcional, limpeza impecável, camas muito confor
táveis, optima pressao de água bem quente, muito boas amenities, funcionários muito simpáticos e eficientes

Cons:

Não houve nada que não gostasse

2026-05-28 • via Nuitee
G
Gregory Peter • couple • us
10
One of the best on the city
Pros:

The friendly, professional reception staff provide quick assistance and a warm welcome. The interiors are spotless, with comfortable beds, fresh linens, and pleasant scents. Breakfast offers a wide variety of fresh, delicious options including hot and cold dishes. The glass wall elevator at the front looks cool. Excellent Wi-Fi, with numerous shops and restaurants within a few steps. Highly recommended, A+++.

Cons:

None

2026-05-28 • via Nuitee
H
Hans • couple • nl
10
Prachtig modern hotel midden in oude centrum
Pros:

Superlocatie midden in centrum. Prachtig nieuw hotel. Heerlijk ontbijt en vriendelijke bediening.
Garage (openbaar) onder hotel met gereduceerd tarief.

Cons:

Badkamer klein en een douche in een klein bad is niet meer van deze tijd

2026-05-25 • via Nuitee
G
Georg • solo_traveller • de
9
Empfehlenswert.
Pros:

Sehr geräumige und gut ausgestattete Zimmer.
Äußerst vielfältiges Frühstücksbuffet.
Stets hilfsbereites Personal.
Lage im Zentrum sowieso top.

2026-05-25 • via Nuitee
G
Gunilla • family_with_children • li
8
2026-05-24 • via Nuitee
H
Heidi • couple • ch
8
Pros:

Grandioses Frühstücksbuffet

2026-05-24 • via Nuitee
F
Flemming • couple • dk
10
God Hotel oplevelse.
Pros:

Dejligt hotel, med central beliggenhed. Fantastisk morgenbuffet, varieret og indbydende.

2026-05-23 • via Nuitee
J
Jitendra • solo_traveller • in
10
2026-05-19 • via Nuitee
P
Petra • solo_traveller • at
8
2026-05-15 • via Nuitee
P
Peter Edlinger jr. • solo_traveller • ch
8
2026-05-09 • via Nuitee
N
Nadja • extended_group • de
10
2026-05-04 • via Nuitee
S
Stefan • couple • ch
10
2026-04-28 • via Nuitee
E
Edgar • couple • ch
7
2026-04-22 • via Nuitee
N
Natalia • solo_traveller • de
10
Pros:

Fantastische Frühstück, super Lage , komfortables Zimmer, sehr nettes Personal. Wir kommen gerne wieder bei Gelegenheit

2026-04-17 • via Nuitee
J
Jovic • couple • at
10
2026-04-17 • via Nuitee
F
Frank • couple • de
10
2026-04-12 • via Nuitee