The PENZ Hotel

Hotels
9 (3463 reviews)
Adolf-Pichler-Platz 3 , Innsbruck , at

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Excellent breakfast
Cons:
Noise issues
Cleanliness concerns
Overpriced amenities

Categories

Cleanliness
8.39
Some complaints about cleanliness levels, particularly in wellness facilities.
Service
9.86
Staff were noted to be very helpful and friendly.
Location
9.4
Excellent location near city center, highly praised by multiple guests.
Room Quality
8.35
Mixed reviews; some rooms were noted to be noisy and lacking features.
Amenities
8.88
Amenities are generally positive, but some guests noted missing items like free water.
Value for Money
8.34
Considered overpriced by some guests given the room conditions.
Food and Beverage
9.39
Breakfast and dining options received high praise for quality and variety.
Overall Experience
9.36
Overall a very positive experience for most guests despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:54

Property Description

Modern Design and Luxurious Hospitality
Experience a blend of modernity and luxury at The PENZ, Innsbruck's first design hotel. Enjoy a perfect ambience for relaxation, rejuvenation, and focused work in a traditionally hospitable setting.

The 5th Floor Experience
Indulge in the panoramic views and culinary delights at the American Bar and breakfast restaurant on the hotel's rooftop. Savor a delicious breakfast featuring exotic fruits, sparkling wine, salmon, and other tasty specialties while soaking in the stunning scenery.

Central Location and Architectural Gem
Conveniently situated in the heart of Innsbruck, The PENZ stands as an architectural jewel, enriching the cityscape. Every detail of your stay is meticulously crafted to ensure a memorable experience.

Book now to immerse yourself in luxury and sophistication at The PENZ Hotel.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that The PENZ Hotel may pre-authorize the guests' credit cards.

Please note that the rooms are strictly nonsmoking.

Please note that there is no on-site parking but the Rathausgalerie is a public parking garage located directly under the hotel.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

9
Based on 3463 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
I
Ingrid • couple • de
10
2026-08-29 • via Nuitee
D
David • solo_traveller • at
10
2026-08-27 • via Nuitee
M
Marc • couple • lu
8
2026-08-27 • via Nuitee
J
Jenifer • couple • de
9
2026-08-26 • via Nuitee
J
James • solo_traveller • us
10
Great location
Pros:

Fantastic location. Excellent breakfast, very comfortable bed.

Cons:

Wifi is a bit slow but no complaints.

2026-08-26 • via Nuitee
P
Philippe Reinaers • solo_traveller • be
10
Pros:

Super emplacement. Propreté. Super petit déjeuner. Parking communique avec l hotel.

Cons:

Néant

2026-08-25 • via Nuitee
M
Marieke • solo_traveller • nl
10
Super!
Pros:

Supermooi hotel, goede lokatie! Personeel heel vriendelijk en ontbijt was geweldig

2026-08-25 • via Nuitee
F
Farraj • couple • kw
8
2026-08-25 • via Nuitee
D
David • couple • gb
10
Lovely Hotel with Great Breakfasts
Pros:

Hotel is centrally located for the old town area. Staff were very welcoming and helpful. Room was a good size with a large bed. Bathroom with separate shower was well laid out and clean. Breakfast was excellent with a great variety of foods. Car parking is below the hotel in a public car park.

Cons:

Nothing... all good

2026-08-25 • via Nuitee
H
Horst • solo_traveller • de
10
Pros:

Frühstück

2026-08-24 • via Nuitee
F
Franz • couple • at
10
2026-08-24 • via Nuitee
C
Christine • couple • be
9
Pros:

Hôtel très bien situé. Personnel agréable. Chambres confortables et petit déjeuner très varié et d'excellente qualité.

Cons:

Rien de grave mais les WC dans la salle de bains, c'est pas top

2026-08-24 • via Nuitee
I
Irene Sita • solo_traveller • at
10
Pros:

Schöne Aussicht, gutes Frühstück, extrem freundliches Personal

Cons:

Schöne Zimmer, aber hochpreisig. Man zahöt für die Lage undden Blick.

2026-08-23 • via Nuitee
R
Roland • couple • at
10
2026-08-23 • via Nuitee
Čech • solo_traveller • cz
10
Pros:

Poloha, ochota porsonálu...

2026-08-23 • via Nuitee
H
Harald • couple • at
10
Ich würde auf jeden Fall wieder im The Penz buchen
Pros:

Der Frühstücksraum liegt phantastisch in der obersten Etage; das Personal war ungeheuer freundlich und merkte sich Gewohnheiten der Gäste. Die Reichhaltigkeit des Frühstücks ist ebenfalls erwähnenswert

Cons:

Es gab nichts auszusetzen

2026-08-23 • via Nuitee
B
Bijan • solo_traveller • at
9
2026-08-22 • via Nuitee
E
Ennio • extended_group • it
10
2026-08-22 • via Nuitee
E
Ennio • solo_traveller • it
10
2026-08-22 • via Nuitee
F
franz • solo_traveller • at
10
Fantastisch
Pros:

Die zentrale Lage

2026-08-22 • via Nuitee