Kreuz Bern Modern City Hotel

Hotels
8.4 (3773 reviews)
Zeughausgasse 41 , Bern , ch

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Central location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.73
Several mentions of cleanliness issues, including dust and unemptied trash.
Service
9.2
Recurrent positive mentions of friendly and helpful staff.
Location
9.24
Consistently highlighted as excellent, central to key attractions.
Room Quality
7.19
Rooms frequently noted as small and sometimes uncomfortable.
Amenities
8.22
Basic amenities stated, with some issues mentioned, but generally satisfactory.
Value for Money
8.18
Mixed reviews on pricing relative to quality; generally satisfactory.
Food and Beverage
8.73
Breakfast received positive feedback with a good variety.
Overall Experience
8.7
Overall satisfaction indicated, despite mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:46

Property Description

Central Location in Bern
Kreuz Bern Modern City Hotel is ideally situated in the heart of Bern, just a short stroll from the railway station. Explore the medieval Old Town and easily reach popular attractions like the Bear Plaza and the Federal Palace of Switzerland within minutes.

Modern Accommodation and Dining
Experience contemporary comfort in our en-suite rooms equipped with modern amenities like flat-screen cable TV and free Wi-Fi. Indulge in delicious Bernese cuisine at the Bärenhöfli restaurant or enjoy a rich breakfast to start your day right.

Convenient Facilities and Nearby Attractions
Take advantage of our free fitness facilities and unwind in the infrared cabin after a day of sightseeing. With shops, restaurants, and a public parking garage nearby, Hotel Kreuz offers convenience and comfort for your stay in Bern.

Book now to experience the perfect blend of modernity and tradition at Kreuz Bern Modern City Hotel.

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transportation ticket (including transportation from Bern Airport).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.4
Based on 3773 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
D
Dr. Jerzy couple de
4
zadowolenie z racji doskonałego położenia hotelu
Pros:

lokalizacja

Cons:

brak lodówki,
brak napoju na powitanie
brak aparatury do kawy lub herbaty
ograniczona przestrzeń pokoju, poddasze... tylko 1 krzesło...

2026-08-29 via Nuitee
B
Bertille Yvette solo_traveller ch
6
2026-08-29 via Nuitee
D
Duygu solo_traveller tr
9
2026-08-29 via Nuitee
E
Estopera62 solo_traveller es
8
Pros:

La amabilidad de Manuel de recepción y que además hablaba español. El desayuno,bastante completo y bueno.La cama y la almohada muy cómoda. La ubicación, cerca de la estación Central,de restaurantes, supermercados y de los monumentos de interés.

Cons:

La habitación un poco pequeña .

2026-08-29 via Nuitee
B
Barbara family_with_children ch
7
Pros:

Lage perfekt

Cons:

frühstück ok

2026-08-29 via Nuitee
N
NATSUKI couple jp
10
2026-08-28 via Nuitee
C
CK3 solo_traveller at
10
Top Hotel
Pros:

Sehr schönes, modernes Hotel. Personal war sehr freundlich. Lage optimal in der Stadt, auch nicht allzu weit zum Bahnhof. Sehr gutes und nobles Restaurant gleich nebenan. Sehr geräumig und sauber. Alles top!

Cons:

Mir würde nichts einfallen.

2026-08-28 via Nuitee
J
Jeroen solo_traveller be
8
2026-08-28 via Nuitee
C
Chiara solo_traveller ch
9
Pros:

La zona, la colazione

Cons:

Il prezzo

2026-08-28 via Nuitee
A
Andrii solo_traveller ua
10
2026-08-27 via Nuitee
K
Katarína family_with_children sk
9
Pros:

lokalita bola super, raňajky trochu slabšie, ale stačili, parkovisko je blízko, ale je dosť drahé

Cons:

nič také

2026-08-27 via Nuitee
M
Michele family_with_children it
8
Soggiorno rilassante
Pros:

La posizione dell’hotel vicinissimo al centro della città. La pulizia della stanza. La colazione variegata

Cons:

Il Wi-Fi molto debole avendo soggiornato al quarto piano dell’hotel che penso fosse in una posizione scomoda rispetto al segnale del Wi-Fi.
I cuscini molto scomodi perché molto soffici e bassi.

2026-08-27 via Nuitee
B
Beate solo_traveller ch
9
Super für einen Städtetrip nach Bern
Pros:

Ausgesprochen freundliches Personal an Rezeption und im Service, tolle Lage mitten im Zentrum und in Bahnhofsnähe, Angebot der Gepäckaufbewahrung auch nach dem check-out, sehr bequemes Bett....

Cons:

Die zentrale Lage bringt es mit sich, dass es draussen auch spät mal etwas lauter zugeht, va im Sommer... Aber bei geschlossrnen Fenstern (und Air condition) war es nicht so schlimm...

2026-08-26 via Nuitee
K
Katharina couple ch
10
2026-08-25 via Nuitee
S
Selcuk family_with_children tr
8
2026-08-25 via Nuitee
İbrahim family_with_children tr
9
2026-08-25 via Nuitee
P
Patrizia-Caserta Couples
8
Excellent location and management, with some useful tips for travelers
Pros:

Excellent location and management, with some useful tips for travelers

The Kreuz Hotel boasts an enviable and strategic location, just a short walk from Bern’s historic center and a few hundred meters from the main train station. The rooms are spacious and very clean, and the reception staff is generally welcoming and kind.

A special note of praise goes to the management: the leadership demonstrated outstanding competence, a rare ability to listen, and took full responsibility for addressing our issues effectively.

Finally, two tips for future guests:
First, when paying by debit or credit card at the POS, always choose to pay in the local currency (CHF) rather than your home currency. This will prevent you from being charged particularly unfavorable exchange rates.
Second, if you decide to have dinner at the hotel restaurant (Bärenhöfli), be sure to specifically ask for tap water. Tap water in Switzerland is excellent and doing this will save you from unexpected surprises on your bill.

Recommended for its location and management.

2026-08-24 via Tripadvisor
A
Anne solo_traveller gb
8
Pros:

Perfect location, clean comfortable room.

Cons:

No coffee making facilities in room and the coffee station had cheap coffee sachets.

2026-08-24 via Nuitee
R
Rong extended_group cn
9
如果有机会再住伯尔尼,我们还会选择这家酒店。
Pros:

我们住的是三人间,其中一间单独隔开,空间大住起来很舒服。酒店的设计很时尚漂亮,墙纸是素净的阿勒河,楼梯及电梯的色彩雅致明亮。酒店空间利用也很好,四楼有茶水间,五楼有健身房,一楼有洗衣机和烘干机,洗一次7瑞郎。酒店地理位置很好,楼下是coop和micro两间大超市,周边食肆餐厅林立,火车站步行可达,里面的商店营业到比较晚。酒店的早餐品种丰富,美味可口。工作人员也非常热情友好,每天我们外出时,都有人进来打扫和整理房间。

Cons:

如果洗衣机是刷卡使用的,会更方便一些

2026-08-24 via Nuitee
S
Styliani solo_traveller gr
9
2026-08-24 via Nuitee