Kreuz Bern Modern City Hotel

Hotels
8.4 (3487 reviews)
Zeughausgasse 41 , Bern , ch

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.73
Several mentions of cleanliness issues, including dust and unemptied trash.
Service
9.2
Recurrent positive mentions of friendly and helpful staff.
Location
9.24
Consistently highlighted as excellent, central to key attractions.
Room Quality
7.19
Rooms frequently noted as small and sometimes uncomfortable.
Amenities
8.22
Basic amenities stated, with some issues mentioned, but generally satisfactory.
Value for Money
8.18
Mixed reviews on pricing relative to quality; generally satisfactory.
Food and Beverage
8.73
Breakfast received positive feedback with a good variety.
Overall Experience
8.7
Overall satisfaction indicated, despite mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:46

Property Description

Central Location in Bern
Kreuz Bern Modern City Hotel is ideally situated in the heart of Bern, just a short stroll from the railway station. Explore the medieval Old Town and easily reach popular attractions like the Bear Plaza and the Federal Palace of Switzerland within minutes.

Modern Accommodation and Dining
Experience contemporary comfort in our en-suite rooms equipped with modern amenities like flat-screen cable TV and free Wi-Fi. Indulge in delicious Bernese cuisine at the Bärenhöfli restaurant or enjoy a rich breakfast to start your day right.

Convenient Facilities and Nearby Attractions
Take advantage of our free fitness facilities and unwind in the infrared cabin after a day of sightseeing. With shops, restaurants, and a public parking garage nearby, Hotel Kreuz offers convenience and comfort for your stay in Bern.

Book now to experience the perfect blend of modernity and tradition at Kreuz Bern Modern City Hotel.

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transportation ticket (including transportation from Bern Airport).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3487 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
H
Handzel couple us
10
Pros:

Great location. Walking distance from the train station. Right in the middle of the old town.

2026-06-06 via Nuitee
I
Indira couple de
9
2026-06-06 via Nuitee
S
Silvia couple it
8
Ottimo hotel
Pros:

Ottima posizione in pieno centro e vicina alla stazione perfetta per visitare la città a piedi

Cons:

Impianto di condizionamento non molto efficiente

2026-06-06 via Nuitee
F
FILOMENA couple it
8
Un bel soggiorno in una città gradevole
Pros:

La colazione ottima e la posizione eccezionale. Vicino alla stazione e al centro della città.

Cons:

La doccia inserita nella vasca da bagno era molto scomoda e con il rischio di scivolare

2026-06-06 via Nuitee
J
Jan-Christoph couple de
9
Gerne wieder!
Pros:

Sehr freundliches und zuvorkommendes Personal; Gepäckaufbewahrung vor CheckIn

Cons:

Kopfkissen; frische Eierspeisen beim Frühstücksbuffet

2026-06-05 via Nuitee
M
Mauro solo_traveller it
8
2026-06-05 via Nuitee
R
Renata couple ch
9
2026-06-04 via Nuitee
F
Fabio solo_traveller it
9
Pros:

Posizione ideale per raggiungere il centro e i mezzi di trasporto pubblici

2026-06-03 via Nuitee
E
EIRINI solo_traveller ch
10
tout parfait MERCI++++
2026-06-03 via Nuitee
F
Francesca family_with_children it
7
Hotel centrale ma scarso per pulizia e colazione
Pros:

Posizione centrale. Disponibili 24h su 24h.
Angolo vegan

Cons:

Camera sporca, tanta polvere sotto il letto e non solo. Non avevano sponde per il letto. Colazione scarsa: pochissima scelta

2026-06-03 via Nuitee
D
Daniela family_with_children it
10
2026-06-01 via Nuitee
E
elio solo_traveller it
5
Pros:

Hotel situato in splendida posizione.
Buone le camere anche se di piccola dimensione
Inaccettabile invece che alle 5 di mattina si senta un grande fracasso dovuto allo scarico .della merce ed alla pulizia delle strade

2026-06-01 via Nuitee
L
Lucia Gaschino solo_traveller it
9
2026-06-01 via Nuitee
L
Laura couple de
8
2026-05-31 via Nuitee
S
Schwaninger couple ch
9
2026-05-31 via Nuitee
R
Rosalind solo_traveller gb
4
Awful! The worst bedroom we stayed in on our trip.
Pros:

Good location in the city centre. We were able to walk to the hotel from the train station.
The breakfast was good with lots of cold meats, cheeses and bread.

Cons:

Awful room - in the roof with restricted headroom.
Floor to ceiling pillar where I needed to get in and out of bed.
Very hot and the air conditioning was inadequate.
No bedside tables.
An ugly uncomfortable wooded shelf behind the bed that made sitting in bed horrible.
The floor wasn’t clean and very visible dirty marks outside the en-suite.
The 2 x bath towels were rough and well worn.
No hand towels provided.
The bedroom chair was dirty with visible dirty marks and stains.
The bedroom lighting was poor.
The bed felt very soft and not comfortable.

We both had a poor nights sleep!

2026-05-31 via Nuitee
A
Andrea solo_traveller it
9
Pros:

Piaciuto la posizione, vicino stazione ferroviaria e in centro

2026-05-31 via Nuitee
H
Heinz solo_traveller ch
8
2026-05-30 via Nuitee
S
Stephanie solo_traveller ch
8
Cons:

Frühstück nicht so grosse Auswahl oder überzeugende Qualität

2026-05-29 via Nuitee
J
Jose couple br
8
razoável
Pros:

localização muito boa, apesar de um pouco distante da estação de trem (distante no sentido de andar uns 10 a 15 minutos, mas considerando que andamos com malas, entendo que a distância é razoável da estação)

Cons:

não gostamos do café da manhã, de opção quente de proteína somente havia ovo e estava com aspecto bem ruim e gosto também, o pão também não era bom, tomamos somente café, água e comemos na rua.

2026-05-29 via Nuitee