Savoy Hotel Amsterdam

We booked Savoy Hotel four months prior to our travel. Unfortunately, our flights were cancelled as the country went to a complete lockdown. We notified the hotel immediately asking for either a refund or a change of date. First they had been ignoring our emails then in a curt, unfriendly tone replied that pandemic is not their fault. Happily held on to our money. Totally unprofessional, unhelpful staff, taking advantage of people`s predicament. My advice, stay clear and warn others.

good location, good service

Nice lounge with pool table. Room was decent, but carpet was a bit dirty and no kettle provided. Daily cleaning was good.

Although we had problems with hot water or lack of it, we found the staff to be very helpful. A very reasonable hotel in an excellent position for access to the centre with many restaurants and bars in the area. Very vibrant up and coming neighbourhood.

This hotel is in an excellent location for those who want a more authentic Amsterdam experience. Close proximity to trams and the metro to get to other parts of the city, but this hotel is easy walking distance to some of the best spots in Amsterdam. My third floor room was clean and had direct access to a rooftop open space. If you want to stay in De Pijp, this is a great option.

We think as we booked with Expidia they gave us a rubbish room in the basement (being that we paid a cheap price), we booked a twin, it was set up as a double and we could not move the beds apart properly and they could not move us to another room at the time, so we ended up moving the beds into different parts of the room to make it work no ideal.The beds would probably work well as a double but there very small as singles , my friend fell out of bed and cut his head on the bin.There was no extractor fan working so the bathroom smelt damp.

Maybe it is just bad luck but we unexpectedly got a dirty bedroom for 2 that wasn’t faithful to the photos. It seems that the place was being renewed but still no satisfying services delivery for such a price.

Good location - tram stop to museums right in front. Clean but the bathroom sink had a huge crack - gouge really.

There was no remote for the tv. We finally got one at the end of second day after asking several times - but tv was broken.

Not nearly enough light in the room

There was no treatment or mat for the shower bottom (tub) so it was very slippery. We had to use towels.

Surprised distance from centre 50 min walk but did make us use metro and tram .If stay more than 24 hrs buy pass for your stay cost 8eur 24 hour
Number 12 tram takes 22 mins stops outside.
We had upgrade and they kept out luggage at the beginning and end if our stay very pleased. Area Pijp very nice plenty of bars and eateries and a market with street food.

We consider it's a correct option to stay at Admsterdam with a reasonable (not cheap) price. The best could be the situation (not centric, but very close to tram amb metro stops) in a quiet residential area, the kindness of the staff and a lobby area with free coffee and water (where you can take your food).
The worst is the lack of mantenience of the hotel, during our stay we could see some works, the cleaning could be better.
We stayed with 2 little children and it's not a bad option, we could repeat in future

Well this hotel is a tricky one, it's in the process of renovating so some features are great like the lobby area, the lounge. Staff is great, water bottles provided by the hotel is very nice, same for coffee and tea.

The room is clean, it's a retro design so it's a fun experience, the room is old and a few things didn't work well, after pointing it out it was fixed, the room feels old but again an experience.

I do not feel the price 110 euro being charge reflects the rooms, the experience in general, after the renovation i can understand....

One more thing, the room is big, mattress is top notch! Maybe for two ppl more space for clothes is needed, the hot water pressure is low at the 3rd floor, a slow shower or bath 😅.

Location is great, 2km from center, a beautiful walk with many things along the way.

All in all a decent experience👍. 🙏

Great location-- more a taste of neighborhood Amsterdam then the touristy areas. All in all a nice little hotel. Only issue was air conditioner leaked some condensation when we first came in (damp patch). Will attribute that to the very abnormal hot spell that preceded our arrival. Staff was very nice. Would stay again.

Very friendly and helpful staff. Would be perfect however one of the beds (room 210) had bed bugs and one of the people that stayed with me came away with many bites.

+nice people in the reception
+clean room
+good working showers (ive had problems with that in other hotels)
+AC
+leaving the bag at the hotel after check out was very safe since they took our bags and wrote our names on them
+free glas water bottles
+ice/ water machine in the hall
+ good wifi
+ good location

- did not feel like i 4 star hotel or looked like the photos (maybe we had a cheaper room)
- no safe in the room
- no fridge
- not the best AC

How this hotel can get away with calling itself a 4* is beyond me! Even TA’s & Booking.com’s rating of 3* is being extremely generous and misguided...

I stayed here because it was close to the RAI (one of the two only good thing going for this hotel), as the other hotels (more well known brand/chain hotels) were either fully booked or way out of my travel allowance (double normal prices $$$$). What a huge mistake!

Despite the efforts of the staff/housekeeping to maintain it, this place was falling apart. Carpets heavily stained, ceiling tiles rotten, mould in the bathroom, rusty tissue boxes, greasy hairdryer, bed sheets with holes, blood stained curtains, rotten smell throughout the hotel and broken light switches (which I don’t know how is not a safety hazard) are just to name a few of the issues!

The replies to the ‘real’ comments below from the hotel states the “hotel is being renovated”... Well, that’s a joke (BS); during my short stay I did not see any form of renovation going on whatsoever, even when I asked the staff, they had no clue of any renovations due to take place... For the positive reviews below; were you blind?

In the lobby area is a room to grab water and coffee, this room looked bearable and on the one occasion I used it, there were three other people in there, all were sharing the same horrors I was experiencing. Needless to say, I will not be returning to this place and would recommend anyone even thinking of staying to not!

The only good thing to say is that the staff are wonderful, helpful and courteous. How they can work in that dingy, rotten place is beyond me!

This hotel could be a great hotel, if only they revamped the entire place and invested in modern amenities!

2* at best and that’s because of the staff!

generally very happy with the hotel and service. only 20 minutes walk to Van Gogh museum and very near to underground station. offer free coffee and tea which is great. staff very nice and friendly. room is comfortable and other guests of the hotel are quiet. only thing not good enough is the bathroom. at first the basin leak water but soon get repaired. the shower has no door so water splash everywhere and make the bathroom very wet.

I read last year a review over this place and now I came back for 1 night it is still dirty and there are more thing broke than last time it's a pity I had no photo camera whit me.
This place stinks and I don't anderstands there aloud to be open.

Poor service rude staff and not worth the service and facility ....basically not worth the price you pay

A reasonably priced hotel in a quiet area of the city. Both the hotel and the area felt quite safe in the day and at night. Staff were very friendly and helpful. Hotel itself was warm, quiet and comfy and appeared well run. Room was clean and spacious. Good safe provided in the bedroom. Sadly no food available provided by the hotel, but plenty of local opportunities available. No drink making facilities in the room, but free /complimentary coffee and tea was available downstairs in the lounge. Hotel is right by tram stop that leads to the centre, so is well connected. We had a room on the first floor with views of the church out the back. The public areas of the hotel were fairly dimly lit and this added to a slight run down/ jaded feeling to the hotel, and there were some signs of wear and tear or stains on some carpets in the corridor - which is a shame as it does seem with a little positive investment and push the hotel could be a great place. Overall an average hotel that is suitable for a short stay or a good base when visiting Amsterdam and intending to spend a lot of time exploring the city and all it has to offer. Very close to the street market area - which is well worth a visit.

location to price value...………………………………………………………………………………………………………………………….