Best Western Hotel San Marco

Hotels
Best Western
8.8 (2259 reviews)
Strada Massetana 70 , Siena , it

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast could improve
Inconsistent service during issues

Categories

Cleanliness
8.3
Most reviews mention good cleanliness, though there were some issues reported with hot water and power outages.
Service
9.3
Staff were frequently described as friendly, helpful, and accommodating.
Location
9.3
Several reviews highlight the excellent location close to Siena's center.
Room Quality
8.8
Rooms described as comfortable and clean, but some comments about the need for attention.
Amenities
8.8
Good amenities noted, but breakfast options could be improved.
Value for Money
8.8
General sentiment suggests the hotel provides good value for the price.
Food and Beverage
8.3
Breakfast received mixed reviews, with some noting it was lacking.
Overall Experience
8.8
Many positive experiences reported, with minor concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Modern Rooms and Free Parking
Enjoy the convenience of modern rooms equipped with TV and minibar, along with complimentary parking at Best Western Hotel San Marco. Just a short walk from Siena's historic center, our property offers the perfect blend of comfort and accessibility.

Wellness Center and Relaxation
Indulge in luxury at our wellness center, featuring a sauna, Turkish bath, hot tub, Kneipp, chromotherapy, and emotional showers. Treat yourself to a rejuvenating experience and unwind after a day of exploring the charming streets of Siena.

Convenient Location and Exceptional Service
With easy access to the Tangenziale Ovest ring road and public transportation options, exploring Siena is a breeze. Let our dedicated staff assist you with tickets and provide valuable tourist advice, ensuring a seamless and memorable stay at Best Western Hotel San Marco.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

GPS coordinates: 43.30868, 11.31617

Please note that only small size pets are allowed.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note that the wellness center is closed on Sundays and Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2259 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
G
Guillaume solo_traveller fr
10
2026-03-28 via Nuitee
F
Fanny couple gr
10
Εξαιρετικη διαμονη για να επισκεφθεις τα αξιοθέατα της Σιενα
Pros:

- η καθαριοτητα
-οι παροχες στη σωστη θεση
- η τοποθεσια / ακριβως εξω απο τοδακτυλιο απαγορευμενης ζωνης/ με ενα 10 στο ταξι εισαι στο μοναδικο Duomo
-το δωρεαν φυλασσομενο παρκιγκ

Cons:

- το πρωινο μπορουσε ναναι καλυτερο

2026-03-28 via Nuitee
F
Fanny couple gr
10
Εξαιρετικη διαμονη!!
Pros:

-τα παντα: καθαριοτης, παροχες, τοποθεσια ( σε 5 λεπτα με το ταξι και 12 ευρω εισαι στο Duomo), ασφαλες παρκιγκ με καμερες

Cons:

- το πρωινο ελαφρως πτωχο

2026-03-28 via Nuitee
A
AIKATERINI solo_traveller gr
10
2026-03-26 via Nuitee
A
Alessandro solo_traveller it
7
Decente
Pros:

La signora che ha preparato e servito la colazione è stata superlativa. Colazione varia e di buona qualità.

Cons:

troppo rumore ni corridoi alle 4:00, una caciara tremenda per responsabilità di clienti cafoni.
Purtroppo segnalo che le camere non sono adeguatamente insonorizzate e qualsiasi rumore delle camere adiacenti è "imbarazzante"

2026-03-26 via Nuitee
C
Cristina couple it
8
2026-03-23 via Nuitee
M
Michele couple it
9
Pros:

Struttura accogliente e in buona posizione per le visite al centro di Siena e ai luoghi vicini. Ringrazio lo staff perché per la prima volta ho trovato in hotel pet friendly cuscino e ciotola acqua per il cagnolino. Ho molto apprezzato. Grazie

2026-03-23 via Nuitee
B
BAGLIONI solo_traveller it
10
2026-03-20 via Nuitee
M
Matjaž couple si
8
Nice stay in Toscana
Pros:

Near highway, and close to siena old town

Cons:

-

2026-03-19 via Nuitee
N
Natalie family_with_children de
1
Cons:

Kein deutsches Fernsehprogramm.
Zimmer sind klein, dass man zwri Koffer nicht gleichzeitig öffnen konnte.
Fön defekt.

2026-03-17 via Nuitee
S
Silvano couple it
8
Perfetta
Pros:

Accoglienza e gentilezza del personale

Cons:

Nulla

2026-03-17 via Nuitee
D
Davide family_with_children it
8
2026-03-16 via Nuitee
A
Angelo family_with_children it
10
2026-03-15 via Nuitee
F
Fabio family_with_children it
10
Pros:

Tutto

2026-03-12 via Nuitee
D
Dora family_with_children it
10
2026-03-09 via Nuitee
S
Stefano solo_traveller it
9
2026-03-09 via Nuitee
T
Tal couple il
10
2026-03-09 via Nuitee
C
Chiara solo_traveller fr
10
Pros:

Il personale e la gentilezza! Un servizio cortese e famigliare. Maddalena è stata impeccabile, Maria alle colazioni super!
Un team davvero eccezionale
Da ritornarci

Cons:

/

2026-03-08 via Nuitee
P
Perrone family_with_children it
9
Pros:

Pulizia

Cons:

Nulla

2026-03-07 via Nuitee
R
Roberto couple it
8
2026-03-05 via Nuitee