Best Western Hotel San Marco

Hotels
Best Western
8.8 (2259 reviews)
Strada Massetana 70 , Siena , it

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast could improve
Inconsistent service during issues

Categories

Cleanliness
8.3
Most reviews mention good cleanliness, though there were some issues reported with hot water and power outages.
Service
9.3
Staff were frequently described as friendly, helpful, and accommodating.
Location
9.3
Several reviews highlight the excellent location close to Siena's center.
Room Quality
8.8
Rooms described as comfortable and clean, but some comments about the need for attention.
Amenities
8.8
Good amenities noted, but breakfast options could be improved.
Value for Money
8.8
General sentiment suggests the hotel provides good value for the price.
Food and Beverage
8.3
Breakfast received mixed reviews, with some noting it was lacking.
Overall Experience
8.8
Many positive experiences reported, with minor concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Modern Rooms and Free Parking
Enjoy the convenience of modern rooms equipped with TV and minibar, along with complimentary parking at Best Western Hotel San Marco. Just a short walk from Siena's historic center, our property offers the perfect blend of comfort and accessibility.

Wellness Center and Relaxation
Indulge in luxury at our wellness center, featuring a sauna, Turkish bath, hot tub, Kneipp, chromotherapy, and emotional showers. Treat yourself to a rejuvenating experience and unwind after a day of exploring the charming streets of Siena.

Convenient Location and Exceptional Service
With easy access to the Tangenziale Ovest ring road and public transportation options, exploring Siena is a breeze. Let our dedicated staff assist you with tickets and provide valuable tourist advice, ensuring a seamless and memorable stay at Best Western Hotel San Marco.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

GPS coordinates: 43.30868, 11.31617

Please note that only small size pets are allowed.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note that the wellness center is closed on Sundays and Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2259 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
I
IRINA couple it
10
2026-04-18 via Nuitee
R
Roberta Nicolin solo_traveller it
8
Pros:

Hotel davvero molto carino,posizionato benissimo,a soli 10 minuti di macchina dal centro di Siena. Le camere sono molto pulite e con tutto l'occorrente necessario.
Il personale davvero molto gentile e disponibile!

2026-04-17 via Nuitee
E
emmanuil solo_traveller gr
9
2026-04-17 via Nuitee
M
Matteo solo_traveller it
10
2026-04-16 via Nuitee
N
Nadia-Mihaela solo_traveller it
10
2026-04-16 via Nuitee
C
ciro solo_traveller br
10
Pros:

O atendimento da recepção foi fantástico! A funcionária Madalena foi incansável em dar informações sobre a cidade e o Centro Histórico .
Gentileza e competência!

2026-04-16 via Nuitee
R
Rosella couple it
8
Pros:

L’accoglienza dello staff, la posizione

Cons:

Materasso molto duro, consiglio un topper

2026-04-16 via Nuitee
D
Daniel solo_traveller fr
9
2026-04-15 via Nuitee
S
stefano couple it
9
Perfetto
Pros:

Pulizia colazione staff

Cons:

Nulla

2026-04-14 via Nuitee
S
Salvador solo_traveller mx
9
2026-04-14 via Nuitee
G
Gianpietro couple it
9
Toscana 2026
Pros:

Colazione ottima, parcheggio ampio , struttura a 10 minuti dal centro, personale gentilissimo .

Cons:

Niente

2026-04-13 via Nuitee
S
Salvatore solo_traveller ch
10
Pros:

Tutto perfetto 👍

2026-04-12 via Nuitee
B
Bleona couple xk
10
Pros:

Perfect

2026-04-12 via Nuitee
R
Roberta family_with_children it
9
Ottimo
Pros:

Comodissima, appena fuori il centro di siena. Camere pulite, personale gentile

Cons:

Unica nota negativa letto molto duro per i miei canoni

2026-04-12 via Nuitee
C
Claudia family_with_children it
7
2026-04-09 via Nuitee
M
mohamed family_with_children fr
9
2026-04-08 via Nuitee
N
Nicolas couple pe
8
Cons:

Spa not available

2026-04-08 via Nuitee
J
Julien couple fr
8
Un très bon hôtel à Sienne, personnel très sympathique.
Pros:

Hôtel très bien placé, au calme. Idéal pour visiter Sienne.

Cons:

RAS

2026-04-07 via Nuitee
I
I Chen couple tw
7
Pros:

停車方便

Cons:

因為季節不提供空調,僅能開窗
但睡覺需要隔音,關窗後很悶熱

2026-04-07 via Nuitee
P
Pizzi solo_traveller it
9
2026-04-07 via Nuitee