Best Western Hotel San Marco

Hotels
•
Best Western
8.8 (2523 reviews)
Strada Massetana 70 , Siena , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast could improve
Inconsistent service during issues

Categories

Cleanliness
8.3
Most reviews mention good cleanliness, though there were some issues reported with hot water and power outages.
Service
9.3
Staff were frequently described as friendly, helpful, and accommodating.
Location
9.3
Several reviews highlight the excellent location close to Siena's center.
Room Quality
8.8
Rooms described as comfortable and clean, but some comments about the need for attention.
Amenities
8.8
Good amenities noted, but breakfast options could be improved.
Value for Money
8.8
General sentiment suggests the hotel provides good value for the price.
Food and Beverage
8.3
Breakfast received mixed reviews, with some noting it was lacking.
Overall Experience
8.8
Many positive experiences reported, with minor concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Modern Rooms and Free Parking
Enjoy the convenience of modern rooms equipped with TV and minibar, along with complimentary parking at Best Western Hotel San Marco. Just a short walk from Siena's historic center, our property offers the perfect blend of comfort and accessibility.

Wellness Center and Relaxation
Indulge in luxury at our wellness center, featuring a sauna, Turkish bath, hot tub, Kneipp, chromotherapy, and emotional showers. Treat yourself to a rejuvenating experience and unwind after a day of exploring the charming streets of Siena.

Convenient Location and Exceptional Service
With easy access to the Tangenziale Ovest ring road and public transportation options, exploring Siena is a breeze. Let our dedicated staff assist you with tickets and provide valuable tourist advice, ensuring a seamless and memorable stay at Best Western Hotel San Marco.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

GPS coordinates: 43.30868, 11.31617

Please note that only small size pets are allowed.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note that the wellness center is closed on Sundays and Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 2523 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
T
Telma • couple • br
8
Conhecendo Siena
Pros:

O hotel tem uma boa localização e conta com um ótimo estacionamento. O horário de checkin é 13 horas e checkout 11 horas. Isso faz uma boa diferença para aproveitar o dia na chegada e na partida. Cama confortável e frigobar foram um diferencial. A recepção foi muito gentil e nos deu várias dicas.

Cons:

O quarto ficava próximo à entrada do hotel, pela manhã era um pouco barulhento, devido a movimentação dos hóspedes e da equipe de limpeza.

2026-10-13 • via Nuitee
M
Marcela • couple • ar
9
Muy conforme con este hotel. Ideal para recorrer la Toscana en suto
Pros:

Hotel muy cómodo y limpio. Muy práctico tener parking en el establecimiento. El desayuno bueno. Muy amable el personal de la recepción. Muy buena opción para hacer base para recorrer la Toscana

Cons:

Nada

2026-10-13 • via Nuitee
L
Luca • couple • it
9
Pros:

Staff molto disponibile, parcheggio ampio e gratuito, buona la colazione

2026-10-12 • via Nuitee
S
Stefano Bertini • solo_traveller • it
8
Pros:

Ottima posizione per visitare Siena e vicinanza con statale/autostrada. Comodo parcheggio interno, stanza minimal ma efficiente e pulitissima, buona colazione

Cons:

Rapporto qualità/prezzo un pelo sbilanciato ma accettabile

2026-10-12 • via Nuitee
J
jose • solo_traveller • mx
8
Pros:

Cleaness

Cons:

Shower size

2026-10-11 • via Nuitee
A
Alessandro • couple • it
8
Tutto perfetto
Pros:

Hotel in centro , pulito,colazioni .

2026-10-11 • via Nuitee
C
Cristina • couple • es
10
2026-10-11 • via Nuitee
J
Jose Antonio • couple • br
9
Muito bom hotel, bem atendido e muito confortável.
Pros:

O Hotel e muito bom, muito bem atendido e com boa localização.

Cons:

Não há nada relevante que eu não tenha gostado.

2026-10-10 • via Nuitee
I
Ivelic • solo_traveller • cl
9
Acceso peatonal y piscina cerrada
Pros:

Tuve una muy buena experiencia con las recepcionistas Magdalena y Linda, que se mostraron muy diligentes y trataron de orientarme a pesar de nuestra diferencia idiomatica. Resolutivas, gestionando para entregar información y apoyo, oportuna reparación de la barra de la puerta de la habitación que se salió y cuando volví ya estaba instalada. No puedo dejar de mencionar la buena atención recibida de la señora que se encarga del desayuno.

Cons:

El hotel está bastante alejado del centro, es para ir en auto, principalmente, es más cómodo. Para el peatón es difícil cruzar las avenidas los automovilistas, ciclista, motociclistas no siempre respetan el paso de cebra o peatonal, el acceso en ese sentido es un poco complicado. La espera en la parada de buses, (bastante cerca del hotel, unos 200 mettos), con altas temperaturas, no era muy recomendable. Así que a quienes vayan en esas condiciones llevar siempre agua y revisar el horario del transporte público, que dicho sea de paso funciona como reloj. Y, recomendación, que los turistas paguen el transporte público, no es gratis. Por último, que la piscina estuviera cerrada, en realidad, no funciona, para días de calor intenso habría sido genial tenerla a disposición.

2026-10-09 • via Nuitee
F
FEDERICO • couple • it
8
2026-10-08 • via Nuitee
J
JP • couple • be
9
Pros:

Das B&B Hotel liegt ideal, wenn man Siena und die Toskana erkunden will. Wie von der Hotel-Kette „Best Western“ gewohnt, war das Zimmer groß, sauber und das Frühstück lecker. Alleine der Preis von 15€ pro Nacht für einen Hund fanden wir überteuert. Hunde sind im Frühstücksraum erlaubt.

2026-10-08 • via Nuitee
C
Carmen • couple • es
8
Buen sitio
Pros:

La habitación

2026-10-08 • via Nuitee
W
Wilma • couple • nl
8
Pros:

kamer en badkamer

Cons:

Het ontbijt was een beetje apart. Veel zoetigheidjes en weinig broodsoorten. Vaak op. Weinig hartig beleg.

2026-10-07 • via Nuitee
P
Parris • solo_traveller • gb
10
2026-09-19 • via Nuitee
J
Júnior • solo_traveller • br
10
2026-09-19 • via Nuitee
A
alain • couple • fr
8
Super
Pros:

Très bien dans l’ensemble

2026-09-18 • via Nuitee
D
daniel • solo_traveller • kr
10
Pros:

매우 조용한 숙소

2026-09-18 • via Nuitee
N
Nikola • couple • mk
10
2026-09-17 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Helpful staff

Cons:

Location not good without a car. Surrounded by busy roads

2026-09-17 • via Nuitee
C
Christo • solo_traveller • bg
9
Perfect
Pros:

The initial issues were fixed thanks to the fast reaction of Guilia and the available washing machine.
Lokation is OK. Some attractions at walking distance.

Cons:

Service needs some improvement in cleaning.

2026-09-17 • via Nuitee