Best Western Hotel San Marco

Hotels
•
Best Western
8.8 (2237 reviews)
Strada Massetana 70 , Siena , it

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast could improve
Inconsistent service during issues

Categories

Cleanliness
8.3
Most reviews mention good cleanliness, though there were some issues reported with hot water and power outages.
Service
9.3
Staff were frequently described as friendly, helpful, and accommodating.
Location
9.3
Several reviews highlight the excellent location close to Siena's center.
Room Quality
8.8
Rooms described as comfortable and clean, but some comments about the need for attention.
Amenities
8.8
Good amenities noted, but breakfast options could be improved.
Value for Money
8.8
General sentiment suggests the hotel provides good value for the price.
Food and Beverage
8.3
Breakfast received mixed reviews, with some noting it was lacking.
Overall Experience
8.8
Many positive experiences reported, with minor concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Modern Rooms and Free Parking
Enjoy the convenience of modern rooms equipped with TV and minibar, along with complimentary parking at Best Western Hotel San Marco. Just a short walk from Siena's historic center, our property offers the perfect blend of comfort and accessibility.

Wellness Center and Relaxation
Indulge in luxury at our wellness center, featuring a sauna, Turkish bath, hot tub, Kneipp, chromotherapy, and emotional showers. Treat yourself to a rejuvenating experience and unwind after a day of exploring the charming streets of Siena.

Convenient Location and Exceptional Service
With easy access to the Tangenziale Ovest ring road and public transportation options, exploring Siena is a breeze. Let our dedicated staff assist you with tickets and provide valuable tourist advice, ensuring a seamless and memorable stay at Best Western Hotel San Marco.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

GPS coordinates: 43.30868, 11.31617

Please note that only small size pets are allowed.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note that the wellness center is closed on Sundays and Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2237 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
M
Marcello Scalfi • solo_traveller • it
7
2026-02-09 • via Nuitee
F
Fantechi • family_with_children • it
6
2026-02-08 • via Nuitee
R
Rosati • family_with_children • it
5
Cons:

Non ci hanno avvertito al momento della prenotazione che la spa non era disponibile per via dei lavori. Noi ci eravamo organizzati con questo servizio.

2026-01-31 • via Nuitee
R
roberta • family_with_children • it
7
2026-01-29 • via Nuitee
C
Carmela • family_with_children • it
8
2026-01-28 • via Nuitee
C
Claude74 • family_with_children • it
8
2026-01-27 • via Nuitee
T
Thais • couple • br
10
Muito boa
Pros:

Tudo otimo

Cons:

Café da manha

2026-01-27 • via Nuitee
R
Rafael • family_with_children • br
9
Muito bom
Pros:

Localização

2026-01-20 • via Nuitee
S
Sara • extended_group • it
7
2026-01-20 • via Nuitee
Z
Zogovic • couple • me
10
Pros:

Sve je bilo savrseno, lokacija je odlicna kao i osoblje u hotelu. Takodje je i dorucak bio super, sve pohvale

2026-01-19 • via Nuitee
L
Lyudmyla • couple • it
10
2026-01-19 • via Nuitee
G
Günther • couple • at
8
2026-01-19 • via Nuitee
F
Fabrizio • solo_traveller • it
9
2026-01-19 • via Nuitee
M
Magdolna • couple • hu
9
Mindenkinek őszintén ajánlom ez a szállodát, igazi telitalálat ha Sienában szállást keres valaki.
Pros:

Finom felvágottak, sajtok és croissantok voltak minden reggel. A pékárú friss, a tálalás ízléses és a barátságos, mosolygós személyzet mindig segítőkész volt mindenben.

Cons:

Reggelinél lehetett volna több zöldség.

2026-01-19 • via Nuitee
G
Gaia • couple • it
9
2026-01-19 • via Nuitee
S
Simone • family_with_children • it
8
Pros:

personale disponibile, ampio parcheggio, camere in ordine e pulite

Cons:

la colazione dovrebbe essere un pochino più internazionale

2026-01-19 • via Nuitee
A
Antimo • solo_traveller • it
8
Buon hotel con ottimo parcheggio gratis (chicca per Siena).
Pros:

Parcheggio comodissimo; Il centro è raggiungibile a piedi arrivando al pareggio Santa Caterina (20 minuti) poi ci sono le scale mobili per Duomo/Piazza del Campo. Colazione abbassata variegata e curata nel servizio

Cons:

Spiegare come funziona la manopola della doccia ha due posizioni (doccia in altro o soffione laterale) e se non sai all'inizio ti arriva acqua fredda dal doccia in alto.

2026-01-19 • via Nuitee
M
Michèle • couple • fr
7
bon séjour une fois dans l hôtel
Pros:

emplacement à plus de 900 m du centre comme indiqué besoin de prendre la voiture et hôtel très difficile à trouver en revenant du centre
très mal indiqué

Cons:

l hôtel devrait être mieux indiqué

2026-01-19 • via Nuitee
I
Ioana • extended_group • ro
10
Pros:

A special thanks to Maddalena, she gave us very useful informations about the city, the restaurants and the surroundings!

2026-01-19 • via Nuitee
D
Dawn • couple • gb
10
Pros:

all very good

2026-01-19 • via Nuitee