Best Western Plus Hawthorne Terrace Hotel

Hotels
•
Best Western
8.8 (752 reviews)
3434 North Broadway , Chicago , us
+1 773-244-3434

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfy rooms
Friendly staff
Cons:
High parking fees
Loud heating units
Unclean towels

Categories

Cleanliness
8.13
Some reviews mentioned unclean towels and issues with maintenance.
Service
9.6
Positive sentiments regarding staff assistance and hospitality; some issues with staff rudeness.
Location
9.64
Great location mentioned in multiple reviews.
Room Quality
8.59
Overall satisfaction with room comfort, but some noise issues reported.
Amenities
8.62
Basic amenities met expectations, some guests noted a lack of coffee service.
Value for Money
8.08
Mixed feelings on value with high parking fees and additional charges.
Food and Beverage
8.63
Breakfast had both positive and negative feedback.
Overall Experience
9.1
Overall experience was good despite some minor problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:43

Property Description

Historic Charm and Modern Comfort

Convenient Location: Situated just a short walk from Wrigley Field and the Red Line train, our hotel offers easy access to downtown Chicago.

Relaxation and Convenience: Unwind in our glass-enclosed hot tub or enjoy contemporary rooms with free Wi-Fi, flat-screen TVs, and complimentary bottled water.

Amenities Galore: Stay fit in the on-site gym, benefit from 24-hour concierge services, and start your day with a delicious continental breakfast.

Escape to our historic yet modern hotel for a memorable stay in Chicago. Book now to experience the perfect blend of comfort and convenience at Best Western Hawthorne Terrace.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Fees may be applicable for the airport shuttle.

Room service is available on a limited basis, please inquire at front desk upon arrival for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 53.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 752 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
C
Cathy • extended_group • us
10
2026-08-29 • via Nuitee
K
Kim • family_with_children • us
8
Clean and great location
Pros:

Very good

2026-08-29 • via Nuitee
C
Chuck • extended_group • us
10
The location with parking and the peaceful outdoor courtyard made for a great stay. The hot tub and the sauna were both
Pros:

Location near Wrigley Field with parking. Relaxing in the courtyard.

2026-08-25 • via Nuitee
C
Chuck • extended_group • us
10
2026-08-25 • via Nuitee
L
Leanne • solo_traveller • us
8
2026-08-24 • via Nuitee
J
John • couple • us
8
2026-08-18 • via Nuitee
S
Sharon • couple • us
8
Came for the baseball game and it was in walking distance.
Pros:

I love that they had parking for the location. Plenty of restaurants and grocery store. Overall nice neighborhood.

Cons:

I had the room closest to the breakfast area. It was annoying when the door kept slamming. Hopefully the next time I'll get a quieter room area.

2026-08-18 • via Nuitee
T
Tami • solo_traveller • us
10
2026-08-18 • via Nuitee
D
Donna • couple • us
10
Clean, staff friendly, within walking distance to Wrigley Field and local restaurants. We will stay there again!
Pros:

Close proximity to Wrigley Field and local restaurants.

Cons:

All was good!

2026-08-16 • via Nuitee
J
Jennifer • family_with_children • us
10
Wonderful! No complaints.
Pros:

The outdoor space was nice for sitting. The hotel was quaint and lovely.

Cons:

Only one ice machine on the 3rd floor. This was not a big deal, though.

2026-08-14 • via Nuitee
M
Maria • extended_group • us
10
2026-08-07 • via Nuitee
C
Cynthia • couple • us
9
2026-08-07 • via Nuitee
S
Scott • couple • us
10
2026-08-07 • via Nuitee
T
Tetyana • solo_traveller • us
10
Boutique hotel vibes in Lake View!
Pros:

This hotel is adorable! It looks and feels like a boutique hotel, even though it’s a chain. Its location in a vibrant, lived-in residential neighborhood is a major selling point, as well. The room and all the facilities were clean, cozy, and stylish.

Cons:

That was most likely true just for my room since it was located directly off the front desk, but I kept being awakened by the noises from the hallway throughout the night — people walking, talking etc

2026-08-03 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Clean, in a pretty good spot.

Cons:

TVs weren't networked

2026-08-02 • via Nuitee
B
Brice • solo_traveller • us
10
2026-07-25 • via Nuitee
B
Barbara • solo_traveller • us
9
Pros:

Quaint atmosphere, lovely hotel. Was here for Cubs game, location great

Cons:

Nothing

2026-07-24 • via Nuitee
K
Katie • family_with_children • us
9
2026-07-23 • via Nuitee
D
Dale • family_with_children • us
8
Good water pressure. Quiet room.
Pros:

. I ate out and didn’t bother

Cons:

Could have had light blocking curtains or shades on windows in addition to the shutters.

2026-07-21 • via Nuitee
R
Robteach524 • Family • Brecksville, Ohio
10
Nice place to stay near Wrigley Field and the red line
Pros:

Paid $250 to be close to Wrigley Field and a 15/20 minute walk close to the red line. For Chicago standards and booking at the very last minute tI would say that’s pretty good. Great job of having really nice hot tub. After a long day of traveling I was excited that it was clean, hot and it actually worked! A shout out to maintenance worker… I believe his name was Isaac helped me get it working… at first we thought it was not, and then he did something and got the jets going for me! I don’t know if it was because we were in Chicago that they gave us a little extra luxuries compared to other best Wester pluses. Very nice shampoo and conditioner built in the nice walk in glass shower, comfortable bed and pillowy and plenty of space (luggage rack) to put your suitcase. Cute little courtyard tops it off when you enter the place.

2026-07-15 • via Tripadvisor