Grand Plaza Hotel & Wellness

Hotels
Hotels Plaza
8.6 (102 reviews)
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500 , Andorra la Vella , AD

Pets allowed

Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
Electric car charging station
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Fabulous location
Outstanding staff

Categories

Cleanliness
8.49
Standard quality for this hotel tier.
Service
8.96
Outstanding staff.
Location
9
Fabulous location in the heart of the shopping and dining areas.
Room Quality
8.45
Standard quality for this hotel tier.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Standard quality for this hotel tier.
Overall Experience
8.46
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:27

Property Description

Luxurious Spa and Recreational Activities
Indulge in massages and body treatments at the onsite spa, or enjoy the health club and sauna. Ski enthusiasts will appreciate the proximity to the slopes, while non-skiers can relax with various recreational options.

Dining and Entertainment
Savor delectable dishes at Restaurante Instants or opt for room service for a cozy night in. Unwind at the bar/lounge with a refreshing drink or grab snacks at the coffee shop/cafe.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting services. The hotel also offers a ski shuttle for easy slope access and features a business center and dry cleaning services.

Book your stay at Grand Plaza Hotel & Wellness for a lavish Andorra experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 102 reviews
Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
S
Shelley family
10
Pros:

Fabulous location in the heart of the shopping and dining areas of Andorra la Vella. Outstanding staff, hotel rooms, lounge area, and very quick elevators. Everything that we wanted to see was within walking distance. We would definitely stay here again.

2025-09-27 via Nuitee
C
Carina
8
Pros:

Maten var inte god håller ej samma standard som resten av hotellet tyvärr

2025-06-29 via Nuitee
M
Michel
10
Pros:

Super hôtel je recommande
Personnel toute accueillant
Service réactif et impecable

2024-11-17 via Nuitee
F
Francy family_with_children
4
Pros:

Tenía demasiado ambientador, limpian con productos muy químicos cancerígenos. Exceso de Ambientador muy impregnado desde la entrada hasta las habitaciones y ponen este ambientador en los cogines del sofá, muy bruta esta cosa. Te marea

2024-11-11 via Nuitee
V
Verified traveler
10
Pros:

Super hôtel !

2024-11-04 via Nuitee
R
Rolando partner
10
Pros:

Muy buen hotel
Muy cerca de la zona comercial

2024-11-03 via Nuitee
H
Henrik
6
It can be done much better.
Pros:

Good check in, ok room, but consider the breakfast as scam. There was nothing hot at the buffet, and we were informed that we could order from a menu card, with mostly sandwich. First when i asked if they could make something else, like bacon, eggs and other stuff, it came up. I asked for sofrboiled eggs, that needed to boiled for 6 minutes. But they onky got 2-3 minutes and was raw inside. Tge becan looked liked something that had been heated under hot water and not fried. And for that they want 24 euro,and no discount for badly served food. Dont do that. Go somewhere else.
We also went to the spa. I like spa, to relax, but there was a group of 6 spanish women that was shouting for 1 hour, and had no respect for others and the staff said nothing.
And watch out for the floor. It can be slippery. The 1 hour we were there, we saw 2 felt.

2024-10-20 via Nuitee
V
Verified traveler
10
Pros:

Nous avons passé un excellent séjour, le peronnel a été extremement agréable, disponible. Nous reviendrons...

2024-10-11 via Nuitee
K
Karthiga
10
Pros:

Best staff I've ever met.

2024-10-07 via Nuitee
J
Janie
10
Pros:

Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again!

2024-09-17 via Nuitee
B
Barry
10
Pros:

Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this
Place!

2024-09-07 via Nuitee
T
Tatiana partner
10
Pros:

Excellent location and friendly staff! Love Julio! He is the best!

2024-08-18 via Nuitee
P
Paige partner
10
Pros:

Confortable and clean

2024-05-17 via Nuitee
I
Ignacio
8
Pros:

Las instalaciones son impresionantes, estuvimos en la suite familiar, superamplia tanto la habitación como el cuarto de baño, muy completos. En cuánto a limpieza no la he puntuado muy positiva porque debajo de la cama encontramos envoltorios y cajas vacías de juguetes, y por el suelo de la habitación pequeños cristales. Aparte de eso, todo perfecto con excepción del spa, viajamos con dos niñas de 3 y 8 años, la pequeña no podía entrar por edad y con la mayor no pudimos porque el horario infantil es muy limitado y no teníamos reserva previa. Teníamos solamente alojamiento pero desayunamos un día, el buffet es bastante correcto pero desproporcionado para lo que cuesta. También cenamos un día, todo bastante correcto pero igual que el desayuno algo caro. Resaltar la simpatía y disposición del botones.

2023-12-11 via Nuitee
T
Tracy
10
Luxury at its finest
Pros:

Luxurious and the spa is top of the line! So close to fantastic shopping.

2023-12-04 via Nuitee
C
Claudio Hernan
6
Bonito pero con horario de SPA limitado
Pros:

Bonito pero con un horario de SPA limitado

2023-11-22 via Nuitee
J
Jeffrey family
10
Pros:

The hotel was very bright and looked amazing inside and out. And the staff was very helpful. The hotel was located near a wide range of shopping and food options.

2023-11-16 via Nuitee
J
John partner
10
Pros:

Superb hotel and great staff.

2023-09-25 via Nuitee
M
michael partner
8
Pros:

Honestly, everyone and everything

2023-08-14 via Nuitee
M
Marc partner
10
Pros:

The reception staff were extremely professional. A lovely room!

2023-07-12 via Nuitee