Ski Plaza Hotel & Wellness

Hotels
8.7 (130 reviews)
Carretera General, s/n , Canillo , ad

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Clean rooms
Cons:
High prices
Poor breakfast quality

Categories

Cleanliness
8.84
Rooms were comfortable and clean, indicating good cleanliness.
Service
9.31
Staff were attentive and helpful throughout the stay.
Location
9.35
Excellent location near the cable car and city amenities.
Room Quality
8.3
Rooms were generally spacious, but some issues with sofa bed comfort.
Amenities
8.33
Basic amenities but lacking a few modern upgrades.
Value for Money
8.79
Prices are high, typical for the area, but hotel offers good experiences.
Food and Beverage
7.84
Breakfast quality was criticized, affecting overall food experience.
Overall Experience
8.81
Overall enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:00

Property Description

Luxurious Ski-In/Ski-Out Hotel in the Heart of Canillo

Prime Location: Situated in the center of Canillo, Ski Plaza Hotel & Wellness offers unparalleled convenience being a mere 100 meters from the ski lifts, providing stunning views of the snow-covered mountains during the winter.

Relaxing Wellness Amenities: Indulge in the hotel's spa facilities offering massage treatments, sauna, hammam, a small gym, and an indoor pool with a hot tub, all meticulously designed to enhance your well-being during your stay.

Comfortable Accommodations: The rooms are equipped with modern amenities including a flat-screen TV, safe, heating, and a well-appointed bathroom with complimentary toiletries, bath, and a hairdryer.

Experience a perfect blend of luxury and comfort at Ski Plaza Hotel & Wellness - book your stay now for an unforgettable mountain getaway!

Important information:

The published half-board rates for stays on the 31 December include a mandatory fee for the gala dinner held on that evening. The hotel restaurant will close after breakfast on 31 December, therefore regular lunch and dinner service will not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.7
Based on 130 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
R
Roman couple il
10
2026-04-15 via Nuitee
M
Marat couple cz
10
One of the best hotels I've ever stayed in
Pros:

Beautiful location, nice room and restaurants, very comfortable foyer with bar included, spa, corteous staff. Everything joined together in a perfect experience. Already wish for a next stay.

2026-04-13 via Nuitee
R
Rui couple pt
8
2026-04-12 via Nuitee
G
gilbert couple fr
10
très bon séjour
Pros:

La personne à l'accueil nommée Nahara est d'une très grande courtoisie, d'un français parfait et fait preuve d'un très grand professionnalisme. Le personnel en général est très sympathique.

Cons:

La salle de restaurant reste très bruyante : il est temps d'y apposer des panneaux anti-bruits. Il faudrait aussi que les personnes qui y sont chargées du service se montrent moins empressées d'enlever les assiettes.

2026-04-09 via Nuitee
family_with_children es
10
2026-04-09 via Nuitee
A
Ana Cristina family_with_children es
8
Buen hotel para un viaje de esquí
Pros:

Fuimos en un viaje de esquí familiar. Distancia al telecabina unos 5 minutos andando too plano sin escaleras. Además hay opción de dejar los esquís en la tienda de alquiler (pegada al telecabina) o una vez arriba en la estación hay taquillas (cómodisimo).
La suite familiar tiene dos habitaciones comunicadas, una con cama de matrimonio y otra con literas (2 plazas con opción a 3), cada una con su baño y su television, muy cómodo.
Nos dejaron detalle de bienvenida (fruta, patatas fritas, agua y botella de cava).
Habitación limpia y cómoda con mucho espacio para la ropa.
El hotel tiene cuarto de juegos (sofá con ele grande, futbolín, billar, pequeño parque de bolas y algunos juegos para niños pequeños)
El spa pequeño pero muy completo (sauna, baño de vapor, piscina con camas de burbujas y varios tíos de chorro)
Desayuno y cena variado.

Cons:

En general nos gustó todo, pero señalaría:
- El spa es de pago y para una familia e convierte en un coste sustancial, podría estar incluido en el precio.
- Algunos platos de la cena no estaban bien elaborados siendo platos sencillos (canelones duros). La calidad creo que podría mejorarse bastante.
- Hacía mucho calor en la habitación incluso cerrando los radiadores (en otras habitaciones no pasaba)
- El baño de los niños olía un poco a tuberías.

2026-04-08 via Nuitee
N
Nuno family_with_children pt
8
2026-04-07 via Nuitee
M
Mario family_with_children es
10
Todo genial, unos días en Canillo, a pie de pistas de esquí, céntrico...hotel excepcional.
Pros:

La amabilidad del personal del hotel. Mucha atención a los huéspedes, hotel muy limpio, todo perfecto.

Cons:

El precio del desayuno era muy caro para la oferta culinaria del lugar.

2026-04-07 via Nuitee
O
orlando family_with_children fr
8
2026-04-07 via Nuitee
B
Bea family_with_children es
10
2026-04-07 via Nuitee
C
Cristina family_with_children es
9
2026-04-06 via Nuitee
M
Miguel family_with_children pt
8
2026-04-06 via Nuitee
C
Cecia extended_group es
10
2026-04-05 via Nuitee
M
Myrthe couple nl
9
2026-04-04 via Nuitee
I
Ivan family_with_children es
8
2026-04-04 via Nuitee
M
Marta family_with_children es
8
2026-04-04 via Nuitee
H
Henk couple nl
9
Leuk verblijf
Pros:

Leuk oud beetje oubollig hotel. Aardig personeel. Netjes schoon. Leuk restaurant waar je kunt gourmetten. Top ontbijt

Cons:

Niets

2026-03-23 via Nuitee
I
Irina couple us
10
Beautiful ski resort hotel
Pros:

The room was excellent, very old-world, spacious, with big bath-tub, real glasses and cups, a plate of fruit, etc. The view is superb. It's walking distance from the gondola. It has comfortable sitting areas, ski storage, spa, restaurant, coffee bar - real hotel!

2026-03-22 via Nuitee
J
John Allan family_with_children us
10
Wonderful place to stay in Canillo
Pros:

Great location in Canillo

Cons:

NA

2026-03-22 via Nuitee
P
Peeter extended_group se
9
A skiers hotel
Pros:

Well located. Well organized. Excellent breakfast. Nice staff.

Cons:

Door lock not working well

2026-03-17 via Nuitee