The Townhouse Hotel

Hotels
6.5 (243 reviews)
Prinsengracht 816 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central Location
Convenient Access
Cons:
Poor Cleanliness
Uncomfortable Rooms

Categories

Cleanliness
4.58
Reviews consistently mention issues with cleanliness, including dirt and poor maintenance.
Service
8.05
Standard quality for this hotel tier; service experiences not highlighted negatively.
Location
8.59
Many reviews praise the convenient and central location.
Room Quality
5.54
General dissatisfaction with room conditions; issues noted include small rooms and uncomfortable beds.
Amenities
6.07
Amenities mentioned as lacking; missing air conditioning and basic kitchen appliances.
Value for Money
5.53
Given the issues mentioned, many guests felt the services did not justify the price.
Food and Beverage
7.08
Limited mentions; standard quality for this hotel tier.
Overall Experience
6.55
Mixed reviews with significant negative aspects impacting overall stay satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:21

Property Description

Central Location in Amsterdam’s Canal District
The Townhouse Hotel, located in the heart of Amsterdam’s canal district, offers basic accommodation just a short walk from the popular Nine Streets shopping area. With free Wi-Fi available, guests can stay connected throughout their stay.

Comfortable Rooms with Convenient Amenities
The hotel features rooms with shared facilities, while some offer the added privacy of a private shower. Each room is equipped with a sink and coffee and tea facilities, ensuring guests have everything they need for a comfortable stay.

Exploration and Convenience at Your Doorstep
Situated within walking distance of the renowned Anne Frank House and with a tram stop just a 2-minute walk away, guests have easy access to explore the city. Additionally, the vibrant Utrechtsestraat nearby provides a plethora of dining and entertainment options for guests to enjoy during their stay.

Book your stay at The Townhouse Hotel now for a memorable Amsterdam experience!

Important information:

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Some rooms are located in an annex building, 49 feet from the main building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 37.50 per day.

Location

Guest Reviews

6.5
Based on 243 reviews
Cleanliness: 4.58
Service: 8.05
Location: 8.59
Room Quality: 5.54
Amenities: 6.07
Value for Money: 5.53
Food and Beverage: 7.08
Overall Experience: 6.55
M
marion • couple • fr
10
2026-05-06 • via Nuitee
F
Federica • couple • it
8
Pros:

The room was very small, but I just appreciated that there was no moquette and also that the bathroom was good. The position is super close to the center and there are a lots of cute places and fully connected with transports if you have to move in the city.

Cons:

Nothing, was all fine!

2026-04-25 • via Nuitee
B
Beal • couple • gb
8
Pros:

Very lovely location! Very clean and helpful staff.
Beautiful view. Would definitely return!

2026-04-24 • via Nuitee
S
Sofia • couple • it
6
2026-04-23 • via Nuitee
M
Marcel • solo_traveller • de
7
Viel zu teuer für die Qualität der Zimmer.
Pros:

Die Lage und Umgebung war toll.

Cons:

Baugerüste vor den Fenstern über die man hätte leicht in die Zimmer steigen können, da man die Fenster nicht sichern konnte. Auch haben Folien die ganze Nacht über Geräusche verursacht sodass man von ihnen ständig geweckt wurde. Die Bettwäsche war auch nicht wirklich sauber (fleckig). Aus der Dusche kam sehr wenig Wasser und das Wasser im Waschbecken wollte nicht ablaufen.

2026-04-20 • via Nuitee
A
Anna Rita • couple • it
5
Avventuroso
Pros:

La posizione strategica. Vicino alla fermata tram e in centro.
A piedi si possono raggiungere tanti punti belli dí Amsterdam.

Cons:

Pulizia 0
Luce 0
Spazio ridotto!!!!

2026-04-20 • via Nuitee
A
Anita • solo_traveller • nl
3
Pros:

Semmi nem tetszet nem azt kaptunk amiért en nagyon sokat fizetem!

2026-04-17 • via Nuitee
I
Ilse VS • family_with_children • be
7
Pros:

Locatie dichtbij alles

Cons:

Hygiëne

2026-04-11 • via Nuitee
V
Valentina • couple • co
10
2026-04-01 • via Nuitee
C
Camila • couple • co
10
2026-04-01 • via Nuitee
C
Camila • couple • co
10
Pros:

Very good quiet and comfortable accommodation perfect for my vacation

2026-04-01 • via Nuitee
C
Clément • couple • fr
10
interesting price for a nice stay! very good
Pros:

Ability to answer clients needs, very nice employees!

2026-03-19 • via Nuitee
A
Aurora • couple • it
8
2026-03-10 • via Nuitee
S
sandra • family_with_children • fr
6
2026-03-08 • via Nuitee
M
Mottram • couple • gb
8
2026-03-02 • via Nuitee
Y
Yazdi • couple • gb
4
Pros:

The location

Cons:

Very small, old, not very clean, Worn-out equipment

2026-02-25 • via Nuitee
G
Gianluca • couple • it
1
Pessimo non lo consiglio
Pros:

Niente ero in un sotto scala camera 83

Cons:

Le stanze e i servizi

2026-02-23 • via Nuitee
L
laura • family_with_children • es
7
Pros:

La zona y era decente

Cons:

La recepcion estaba en otro hotel

2026-02-14 • via Nuitee
S
Shauna • family_with_children • gb
1
Cons:

Wasn't told prior to arrival that we were in completely didnt hotel to one that was booked and prepaid for only informed by a letter stuck to front door. Room was drafty due to work being done on the building useless heating facilites and stubborn window scaffolding blocking views. Original booked hotel was fine no work being done, when i asked why the hotel had been changed i wasnt given an answer. Thought the cupboard door led to a cupboard but actually led to quite a dangerous open gap in the building with no window. This was clearly the same for the room next door as the group staying in the room climbed through and onto scaffolding around 0200am drunk etc which woke us up. Bed positioned under slanted roof area which resulted in terrible sleep. Tv and heating both didnt work. Downstairs area was messy and cluttered. Staff not around to speak to. If pre warned about this we would have refunded our stay and found somewhere else for the price if not cheaper with better conditions.

2026-02-11 • via Nuitee
M
Marco • extended_group • it
9
2026-02-10 • via Nuitee