The Townhouse Hotel

Hotels
6.5 (224 reviews)
Prinsengracht 816 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central Location
Convenient Access
Cons:
Poor Cleanliness
Uncomfortable Rooms

Categories

Cleanliness
4.58
Reviews consistently mention issues with cleanliness, including dirt and poor maintenance.
Service
8.05
Standard quality for this hotel tier; service experiences not highlighted negatively.
Location
8.59
Many reviews praise the convenient and central location.
Room Quality
5.54
General dissatisfaction with room conditions; issues noted include small rooms and uncomfortable beds.
Amenities
6.07
Amenities mentioned as lacking; missing air conditioning and basic kitchen appliances.
Value for Money
5.53
Given the issues mentioned, many guests felt the services did not justify the price.
Food and Beverage
7.08
Limited mentions; standard quality for this hotel tier.
Overall Experience
6.55
Mixed reviews with significant negative aspects impacting overall stay satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:21

Property Description

Central Location in Amsterdam’s Canal District
The Townhouse Hotel, located in the heart of Amsterdam’s canal district, offers basic accommodation just a short walk from the popular Nine Streets shopping area. With free Wi-Fi available, guests can stay connected throughout their stay.

Comfortable Rooms with Convenient Amenities
The hotel features rooms with shared facilities, while some offer the added privacy of a private shower. Each room is equipped with a sink and coffee and tea facilities, ensuring guests have everything they need for a comfortable stay.

Exploration and Convenience at Your Doorstep
Situated within walking distance of the renowned Anne Frank House and with a tram stop just a 2-minute walk away, guests have easy access to explore the city. Additionally, the vibrant Utrechtsestraat nearby provides a plethora of dining and entertainment options for guests to enjoy during their stay.

Book your stay at The Townhouse Hotel now for a memorable Amsterdam experience!

Important information:

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Some rooms are located in an annex building, 49 feet from the main building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 37.50 per day.

Location

Guest Reviews

6.5
Based on 224 reviews
Cleanliness: 4.58
Service: 8.05
Location: 8.59
Room Quality: 5.54
Amenities: 6.07
Value for Money: 5.53
Food and Beverage: 7.08
Overall Experience: 6.55
L
laura • family_with_children • es
7
Pros:

La zona y era decente

Cons:

La recepcion estaba en otro hotel

2026-02-14 • via Nuitee
S
Shauna • family_with_children • gb
1
Cons:

Wasn't told prior to arrival that we were in completely didnt hotel to one that was booked and prepaid for only informed by a letter stuck to front door. Room was drafty due to work being done on the building useless heating facilites and stubborn window scaffolding blocking views. Original booked hotel was fine no work being done, when i asked why the hotel had been changed i wasnt given an answer. Thought the cupboard door led to a cupboard but actually led to quite a dangerous open gap in the building with no window. This was clearly the same for the room next door as the group staying in the room climbed through and onto scaffolding around 0200am drunk etc which woke us up. Bed positioned under slanted roof area which resulted in terrible sleep. Tv and heating both didnt work. Downstairs area was messy and cluttered. Staff not around to speak to. If pre warned about this we would have refunded our stay and found somewhere else for the price if not cheaper with better conditions.

2026-02-11 • via Nuitee
M
Marco • extended_group • it
9
2026-02-10 • via Nuitee
M
Monique • couple • nl
8
Mooie locatie als je Amsterdam wilt bezoeken voor een schappelijke prijs!
Pros:

Locatie is perfect

Cons:

Kamer is erg klein en had een klein raam bovenin

2026-01-26 • via Nuitee
N
Nicolas • solo_traveller • fr
3
Hôtel 1 étoile au prix d’un 4 étoile…
Pros:

L’emplacement

Cons:

Chambre sordide, salle de bain partagée, équipement vieillot, le prix de la chambre scandaleusement élevé

2026-01-19 • via Nuitee
N
NURI MERT • solo_traveller • tr
4
2026-01-19 • via Nuitee
F
Florian • couple • de
1
Furchtbar
Pros:

Das einzig positive an der Unterkunft war das man relativ zentral war und schnell zu Fuß an verschiedenen Spots war

Cons:

Leider absolut nicht empfehlenswert – unhygienisch und enttäuschend

Ich habe zwei Nächte im Amsterdam Townhouse Hotel verbracht und war leider sehr enttäuscht. Schon beim Betreten des Zimmers fiel ein starker, muffiger Geruch auf. Bei näherem Hinsehen war deutlich Schimmel an der Zimmerdecke, in der Dusche und an weiteren Stellen zu erkennen – ein gravierendes hygienisches Problem.

Zusätzlich lagen Fingernägel auf dem Boden, was zeigt, dass die Reinigung sehr oberflächlich oder gar nicht stattgefunden hat. Auch das Fenster direkt neben dem Bett hatte keinen Sichtschutz, sodass man von außen direkt ins Zimmer schauen konnte – das war für mich extrem unangenehm. Man musste dauerhaft die Rollladen geschlossen haben.

Insgesamt war das Zimmer in einem Zustand, der aus meiner Sicht absolut unzumutbar ist. Ich habe mich in der Unterkunft weder wohl noch sicher gefühlt.
Ich habe den Zustand mit Fotos dokumentiert und den Vorfall auch bei Booking.com gemeldet.
Ich würde dieses Hotel definitiv nicht noch einmal buchen.

2026-01-19 • via Nuitee
B
Balugyánszki • couple • hu
5
2026-01-15 • via Nuitee
H
Herma • extended_group • nl
7
Prima prijs/kwaliteit hotel op toplocatie
Pros:

De locatie was top. De kamer was klein maar verder prima.

Cons:

Het bed vond ik wat klein en een beetje hard.

2026-01-15 • via Nuitee
V
Vivian • couple • gl
8
Pros:

It’s close to central

Cons:

Stairs

2026-01-09 • via Nuitee
D
Dominik • family_with_children • de
7
Cons:

Das Zimmer hat nach Mundgeruch gerochen.

2026-01-09 • via Nuitee
C
Carmine • couple • it
10
2026-01-07 • via Nuitee
C
Chiara • couple • it
6
Pros:

Posizione
Facilità di accesso

Cons:

Riscaldamento non funzionante
Letto scomodo
Bagno tenuto male

2026-01-01 • via Nuitee
Ρένος • family_with_children • cy
10
2025-12-30 • via Nuitee
A
Arnold • couple • cl
2
2025-12-29 • via Nuitee
L
Lindsay • couple • be
4
Décevant..
Pros:

L’emplacement

Cons:

Chambres sales, porte de douche cassée, poil et tache sur les draps du matelas.

2025-12-25 • via Nuitee
S
SINTZEN • couple • be
1
Pros:

La situation géographique est bien.

Cons:

Les autres personnes séjournant dans l’hôtel sont irrespectueux. En pleine nuit, ils crient, déménagent des meubles et fument dans l’établissement.
Le lit est très petit mais tout est propre.

2025-12-23 • via Nuitee
S
Simon • extended_group • fr
6
2025-12-05 • via Nuitee
F
Fernandes Gonçalves • extended_group • lu
7
2025-12-04 • via Nuitee
L
Lopez • solo_traveller • es
10
Perfecta y cómoda estancias
Pros:

Está en el centro hay muchas cosas cerca y me encanta tener todo cerca ver canales y muy tranquilo

2025-11-08 • via Nuitee