Hotel Batab

Hotels
8.4 (151 reviews)
Avenida Chichen Itza, 52 Supermanzana 23 , Cancún , MX
+52 800 215 5100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Long check-in process

Categories

Cleanliness
6.51
Multiple mentions of cleanliness issues including cockroaches and dirty rooms.
Service
9.28
Morning staff is reported as very kind and helpful despite issues during check-in.
Location
9.02
Very centrally located and close to amenities.
Room Quality
7.47
Issues with room cleanliness, including cockroaches but generally acceptable for the price.
Amenities
8
Basic amenities present, with some mention of missing items like a hairdryer.
Value for Money
9.46
Good price-quality ratio mentioned in several reviews.
Food and Beverage
8.51
No specific feedback mentioned, rated as standard quality for this hotel tier.
Overall Experience
8.98
Mixed experiences reported; first stay was excellent but second was disappointing due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:59

Property Description

Welcome to Hotel Batab!

Convenient Location: Situated just a 30-minute drive from Cancun International Airport and a short distance from the bus station, Hotel Batab offers easy access for travelers.

Comfortable Accommodations: Each guest room at Hotel Batab is equipped with air-conditioning, a private bathroom, cable TV, and a telephone, ensuring a comfortable stay for all guests.

Delicious Dining Options: Indulge in a culinary journey at Restaurant Lol-Ha, offering a delectable mix of Mexican and Arabic cuisine for breakfast, lunch, and dinner. Don't forget to take advantage of the convenient room service.

Ready to experience the perfect blend of convenience, comfort, and culinary delights? Book your stay at Hotel Batab now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Location

Guest Reviews

8.4
Based on 151 reviews
Cleanliness: 6.51
Service: 9.28
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 8.98
M
Mercedes • solo_traveller • es
3
Caro para lo que es
Pros:

Que había agua caliente y salía bastante

Cons:

El persona dejabal bastante que desear, no me explicaron que tenía desayuno, les pregunté que si podía dejar las maletas al día siguiente y me dijeron que si pero q ellos no las vigilaban.
En las habitaciones había cucharas y en la mesa del comedor hormigas.
Las colchas estaban quemadas y las sabanas sucias

2026-10-22 • via Nuitee
M
Marck • extended_group • mx
8
2026-10-22 • via Nuitee
J
Janna293 • couple • de
9
Pros:

Es ist ein sehr einfaches Hotel, dass Personal war sehr nett und wir waren nur für wine Nacht dort. Das Frühstück ist in Ordnung. Man darf kein Luxus erwarten, aber für eine Nacht völlig in Ordnung. Das Zimmer ist groß und die Betten waren sehr gemütlich.

2026-10-22 • via Nuitee
E
Espinosa • solo_traveller • mx
9
Pros:

Me ofrecieron desayuno co tinental Graris sin embargo lo complemente con unos hu3vos motuleños Selicioaos bastante recomendablw au reastaurante

Cons:

La tv no tenia internwt y no pude verla nunca obtube la contraswña sw widi

2026-10-22 • via Nuitee
C
Carlos Jacques • couple • br
8
Bom custo / benefício para um hotel de trânsito / passagem.
Pros:

Café da manhã bem regional e com boas opções.

Cons:

Hotel um pouco antigo

2026-10-19 • via Nuitee
T
Tarik Ziant • solo_traveller • sk
8
2026-10-18 • via Nuitee
V
Victor • couple • mx
10
Bonita experiencia en Cancún
Pros:

La atención de los empleados es muy atenta

Cons:

Wc muy pegado a la pared donde estaba el dispensador del papel sanitario..

2026-10-17 • via Nuitee
P
Patricia • extended_group • mx
5
Pros:

Nada

Cons:

Es un hotel barato, pero eso no justifica la falta de limpieza hasta la colcha estaba sucia

2026-10-17 • via Nuitee
S
Sylvie JOUAULT • extended_group • fr
9
2026-10-15 • via Nuitee
F
Francesco • solo_traveller • it
5
2026-10-14 • via Nuitee
M
Mustafa • extended_group • tr
9
2026-10-14 • via Nuitee
M
Martin • family_with_children • pe
6
2026-10-13 • via Nuitee
A
Alin • solo_traveller • mx
5
Cons:

El proceso de facturación es un lío. El hotel dice que booking. Booking dice que Oyo y cuando logras llegar al lugar indicado se tardan semanas. Ya van 15 días y no he recibido mi factura.

Booking lo vende con desayuno incluido y el hotel dice que no es válido

2026-10-12 • via Nuitee
I
Iranse Oliveira • extended_group • br
9
2026-10-09 • via Nuitee
J
Jonathan • solo_traveller • mx
5
Incumplimiento de reservación
Pros:

Ubicación

Cons:

Hice reservación con desayuno incluido, pero no lo hicieron válido. No hubo desayuno.

2026-09-18 • via Nuitee
R
Rivero Martínez • solo_traveller • mx
9
Pros:

Buena ubicación y precio accesible, lugares para pasear y seguro

Cons:

Su ubicación y el precio accesible, así como un lugar seguro y cómodo

2026-09-18 • via Nuitee
R
Randy • couple • ca
10
2026-09-18 • via Nuitee
R
raul • solo_traveller • mx
10
Pros:

Las camas se descansa muy bien

Cons:

Aditamentos en el baño

2026-09-18 • via Nuitee
A
Anna Hungary • solo_traveller • hu
6
2026-09-17 • via Nuitee
R
Rivero Martínez • solo_traveller • mx
10
Pros:

Tanto que si puede regreso de nuevo

Cons:

Todo bien y agradable, solo me gustaría unas almuadas extras

2026-09-15 • via Nuitee