Hotel Batab

Hotels
8.4 (139 reviews)
Avenida Chichen Itza, 52 Supermanzana 23 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Long check-in process

Categories

Cleanliness
6.51
Multiple mentions of cleanliness issues including cockroaches and dirty rooms.
Service
9.28
Morning staff is reported as very kind and helpful despite issues during check-in.
Location
9.02
Very centrally located and close to amenities.
Room Quality
7.47
Issues with room cleanliness, including cockroaches but generally acceptable for the price.
Amenities
8
Basic amenities present, with some mention of missing items like a hairdryer.
Value for Money
9.46
Good price-quality ratio mentioned in several reviews.
Food and Beverage
8.51
No specific feedback mentioned, rated as standard quality for this hotel tier.
Overall Experience
8.98
Mixed experiences reported; first stay was excellent but second was disappointing due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:59

Property Description

Welcome to Hotel Batab!

Convenient Location: Situated just a 30-minute drive from Cancun International Airport and a short distance from the bus station, Hotel Batab offers easy access for travelers.

Comfortable Accommodations: Each guest room at Hotel Batab is equipped with air-conditioning, a private bathroom, cable TV, and a telephone, ensuring a comfortable stay for all guests.

Delicious Dining Options: Indulge in a culinary journey at Restaurant Lol-Ha, offering a delectable mix of Mexican and Arabic cuisine for breakfast, lunch, and dinner. Don't forget to take advantage of the convenient room service.

Ready to experience the perfect blend of convenience, comfort, and culinary delights? Book your stay at Hotel Batab now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 139 reviews
Cleanliness: 6.51
Service: 9.28
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 8.98
O
Obdulia • couple • mx
9
Fue buena
Pros:

El personal que trabaja hay son muy amables!!

2026-01-31 • via Nuitee
M
Marco Antonio • family_with_children • mx
7
2026-01-28 • via Nuitee
M
Magdalena • extended_group • mx
9
2026-01-27 • via Nuitee
R
Roberto • family_with_children • mx
9
2026-01-20 • via Nuitee
L
Luca • family_with_children • it
10
Qualita prezzo molto buona
Pros:

Struttura pulita e personale accogliente

Cons:

Struttura un po datata e con qualche cosa da rivedere, la zona centrale ma in una via con attivita commerciali e non tantissimo oer girare a piedi

2026-01-17 • via Nuitee
D
dino • family_with_children • it
7
Pros:

Mi I aspettavo qualcosa di più ma per una notta va più che bene , nel complesso dovrebbero dare una svecchiata

Cons:

La tenda nella doccia

2026-01-17 • via Nuitee
V
Verónica • family_with_children • mx
10
2026-01-16 • via Nuitee
M
Mary • family_with_children • mx
9
2026-01-12 • via Nuitee
A
Alex • family_with_children • ca
8
Good budget hotel
Pros:

Easy check-in and check-out, tv in room, AC, clean, good blankets

Cons:

Decor is a little tired

2026-01-09 • via Nuitee
Z
Zulema • family_with_children • mx
10
Pros:

Su ubicación

Cons:

Servicio de teléfono

2026-01-05 • via Nuitee
A
Ariel Armando • family_with_children • mx
10
Pros:

Es bastante cómodo

2026-01-04 • via Nuitee
P
pedro • family_with_children • mx
7
Puede mejorar mucho
Pros:

La ubicación

Cons:

Personal que a todo dice que no
Habría sido bueno que hubiera dispensador con agua caliente

2026-01-04 • via Nuitee
R
Roy Gustavo • family_with_children • mx
9
Pros:

Buen lugar para descansar

Cons:

Falto la secadora de cabello

2026-01-01 • via Nuitee
R
Rodriguez Garcia • family_with_children • mx
10
Pros:

Todo muy bien, hay elevador y agua para tomar en cualquier momento

Cons:

Todo bien

2025-12-28 • via Nuitee
I
ilaria • family_with_children • it
6
2025-12-21 • via Nuitee
C
CORTEZ • family_with_children • mx
10
Pros:

Excelente

2025-12-17 • via Nuitee
R
Ramirez • couple • mx
9
Confortable
2025-12-15 • via Nuitee
E
Erika Berenice • family_with_children • mx
7
Pros:

Estaba cerca de lugares para comer, y fueron amables.

Cons:

Al entrar al baño en la parte de la regadera y en la cortina, encontré como 4 cucarachitas pequeñas, y como llegamos en la madrugada, decidimos dormir y no bañarnos en la mañana hasta llegar al siguiente hotel, ya que solo lo rentamos por 1 noche para no llegar muy tarde al de destino principal.

2025-12-06 • via Nuitee
M
Magda • family_with_children • nl
10
Pros:

Hygiëne, ruome kamers, goede bedden

Cons:

Lopen van busstation naar het hotel met rolkoffer en handbagage.
Vanwege slecht onderhouden stoepen heel moeilijk lopen.

2025-12-01 • via Nuitee
M
Magda • family_with_children • nl
10
Pros:

Prijs-kwaliteit verhouding uitstekend en dichtbij busstation

Cons:

Het was slechts 10 minuten lopen vanaf het busstation naar het hotel. Maar met een rolkoffer was lopen bijna onmogelijk vanwege het zeer slecht onderhouden trottoir.
Dus dan moet je een taxi nemen.

2025-11-26 • via Nuitee