Relais Ridola - Residenza d'Epoca

Hotels
•
Independent
8.4 (16 reviews)
Via Morelli 13, Matera, MT, 75100 , Matera , IT
39-083-5231096

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Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Helpful and friendly staff (Giorgia, Francesca, reception team)
Very good location (10–15 min walk to historic centre)
Excellent, abundant breakfast
Pool, garden and pleasant outdoor seating
On-site/private parking
Spacious rooms with large terraces; quiet and good bedding
Cons:
Some guests felt price was a bit high (value concerns)
Minor maintenance issues (missing toilet brush)
A bedside/LED light that disturbed sleep for one guest
One note of slightly meagre breakfast from a guest

Categories

Cleanliness
8.55
Generally praised (explicitly noted as clean in reviews) with quiet rooms and good housekeeping; minor maintenance remarks (missing toilet brush) slightly lowered score.
Service
8.7
Consistently highlighted as a strength — friendly, helpful staff (mentions of Giorgia, Francesca, reception team), luggage/parking assistance and personalised local tips.
Location
8.65
Frequently noted as well-located (~10–15 min walk to historic centre); convenient for walking to sights and restaurants.
Room Quality
8.5
Rooms described as spacious with large terraces, excellent bedding and quiet; a few minor issues (odd bedside light that disturbed sleep) reduce perfection slightly.
Amenities
8.6
Pool, garden seating areas and on-site parking praised; good overall facilities with positive guest mentions.
Value for Money
7.25
Mixed: generally positive stay but at least one guest felt the price was a bit high, lowering the perceived value.
Food and Beverage
8.6
Breakfast repeatedly described as excellent and abundant; one comment noted a slightly meagre breakfast, but overall F&B is a positive point.
Overall Experience
8.35
Strongly positive overall — charming hotel, attentive staff, good location and facilities; a few small negatives (price perception, minor room/maintenance issues) temper an otherwise excellent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 06:22

Property Description

Experience the enchanting charm of Relais Ridola - Residenza d'Epoca, ideally located in the heart of Matera.

Outdoor Oasis
Unwind by our stunning outdoor pool or soak up the breathtaking views from our rooftop terrace and serene garden—your perfect retreat after a day of exploring.

Culinary Delights
Savor delectable dishes at our on-site restaurant or treat yourself with room service, complemented by a refreshing drink from our inviting bar/lounge. Don’t forget to enjoy our complimentary buffet breakfast every morning!

Luxury Comfort
Stay in one of our 8 individually decorated rooms, featuring plush down comforters, Frette Italian sheets, and modern amenities like complimentary wireless internet. Each room is designed for your ultimate comfort.

Elevate your stay in Matera—book your escape with us today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 16 reviews
Cleanliness: 8.55
Service: 8.7
Location: 8.65
Room Quality: 8.5
Amenities: 8.6
Value for Money: 7.25
Food and Beverage: 8.6
Overall Experience: 8.35
M
Moro • solo_traveller • it
10
Pros:

Pulito, confortevole e personale gentilissimo e disponibile.
Comodo per visitare la città senza usare la macchina

2026-07-18 • via Nuitee
M
Mary • family_with_children • us
10
If ever in Matera, I would stay here again.
Pros:

Beautiful pool, quiet, clean, comfortable beds. Staff was helpful with recommendations for restaurants and groceries.

2026-07-18 • via Nuitee
M
Mykhailo • couple • pl
10
2026-07-17 • via Nuitee
A
Astrid • couple • de
9
Schönes kleines Hotel in guter Lage
Pros:

Schönes kleines Hotel in guter Lage, gutes Frühstück, ausgesprochen nettes Personal!

2026-07-17 • via Nuitee
Z
Zinovia • solo_traveller • gr
10
2026-07-17 • via Nuitee
I
ian • solo_traveller • ie
10
Relaxing stay, great breakfast, good location.
Pros:

Room, pool, garden, breakfast and friendly staff.
A lovely stay. Not far from centre., 15 minutes.
Breakfast was sublime. Rooms very comfortable with underfloor cooling.
Pool area very relaxing.

Cons:

A trek uphill to hotel which hard of walking people may struggle with.

2026-07-14 • via Nuitee
C
Celine • couple • gb
10
Wonderful boutique style hotel
Pros:

Beautiful property. Very clean. Kind and helpful staff

2026-07-14 • via Nuitee
A
Ann • couple • nz
9
2026-07-14 • via Nuitee
J
Juan • couple • es
10
Paraíso espectacular en Matera
Pros:

El Hotel es un encanto por su decoración detalles impresionantes pero lo mejor su personal Georgia Inés su amabilidad e información te hacen sentirte como encanto casa

Cons:

Habitación es perfecta pero faltaría algún enchufe o repisas o muebles para dejar los trastos cuando uno llega

2026-07-14 • via Nuitee
L
LUIGI • solo_traveller • it
9
Ottimo soggiorno
Pros:

Posizione ottimale. Ottima pulizia e personale accogliente. Colazione di ottima qualità.

2026-07-13 • via Nuitee
L
Lynn • couple • gb
8
Really good value for money. A very comfortable and quiet nights sleep. Lovely staff and a nice pool.
Pros:

The staff were super friendly and helpful.

Cons:

Nothing.

2026-07-13 • via Nuitee
P
Paolo • solo_traveller • it
9
2026-07-12 • via Nuitee
A
Andrea • couple • cz
10
2026-07-12 • via Nuitee
R
Roberto • couple • ch
10
2026-07-11 • via Nuitee
C
Corrado • family_with_children • it
9
Pros:

Piccolo ma molto carino. Posizione perfetta per visitare i sassi di Matera. Dotato di Piscina. Ottimo il ricevimento che ci ha saputo dare tutte le informazioni di cui avevamo bisogno.

2026-07-10 • via Nuitee
N
Nlspas60 • couple • fr
8
Je ne crois pas retourner dans cet établissement si nous revenons à Matera
Pros:

L'emplacement de l'hôtel à proximité du centre-ville de Matera un plus

Cons:

La qualité de la literie, le pourtour de la piscine avec des transats, digne d'un Formule 1, je la regrette pas pour un 4 étoiles la qualité de la piscine piscine trop petite

2026-07-09 • via Nuitee
S
Stephanie • couple • fr
9
Pros:

Hôtel très bien situé à 15 mn à pieds du centre historique de Matera, parking gratuit dans l'hôtel, belle piscine et très bon petit déjeuner. Hôtel très propre.

Cons:

La climatisation de la chambre au 2ème étage qui est très bruyante et ne peut donc pas être mise en marche la nuit, étant sous les toits sans clim la nuit, il fait très chaud.

2026-07-08 • via Nuitee
S
Stefano • solo_traveller • it
9
2026-07-08 • via Nuitee
A
Anna • solo_traveller • it
7
Buona soluzione
Pros:

Il silenzio

Cons:

Il pagamento richiesto a prenotazione avvenuta per la presenza di un cane: deve essere indicato l importo esatto sulla descrizione

2026-07-08 • via Nuitee
C
Cosmos Saras • couple • au
10
Quient, quaint, simple, enchanting, lovely - would recommend.
Pros:

Rooms were fine for a short stay. Breakfast was amazing as was the lady looking after us at breakfast. Certainly has a family feel!

2026-07-07 • via Nuitee