Parkhotel Plzen Congress Center

Hotels
8.3 (2365 reviews)
U Borského parku 31 , Plzeň , CZ

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Pool and pleasant pool area
Good restaurant and terrace; praised food and breakfast
Clean and tidy rooms
Sports facilities and general interior
E-bike storage and towel service
Helpful/polite staff reported by some guests
Cons:
Booking/room mix-ups (wrong room, missing baby cot) and poor handling by reception/management
No regular room service; extra charges for food carry-up on departure
AC issues — rooms can be very hot or have noisy/insufficient cooling
Repetitive restaurant menu and limited tea/coffee availability in-room
Parking can be expensive or inconsistently handled; some unexpected charges (charged for two adults when alone)

Categories

Cleanliness
8.8
Several reviews explicitly note 'pæne og rene værelser' and clean public areas; no direct cleanliness complaints.
Service
7.4
Mixed: one review praises very helpful and polite staff, but multiple reports of poor handling at reception, broken promises from management, lack of room service and unresponsiveness when fixing the safe.
Location
8.1
Described as a bit outside town (guests expected this); parking options exist but some find paid parking expensive compared to nearby free spaces.
Room Quality
7.8
Rooms are described as spacious and comfortable but the hotel is somewhat dated; issues reported include wrong/dark room on arrival, missing baby cot and a safe that wouldn’t operate; AC works but can be loud or insufficient.
Amenities
8.7
Good amenities noted: pool, sports facilities, restaurant terrace, towel service, secure e-bike storage. Shortcomings: no in-room tea/coffee and limited tea-with-milk availability; parking handling inconsistent.
Value for Money
7.6
Mixed value: restaurant praised for price-quality, but guests report extra charges (paid parking, carry-up fee, charged for two adults when alone) and lost service days impacting perceived value.
Food and Beverage
9
Food repeatedly praised ('Das Essen', good restaurant, nice breakfast and terrace) though some note a repetitive menu and limited beverage options at certain times.
Overall Experience
9
Overall generally positive impressions (nice hotel, pleasant pool and dining areas, helpful staff at times) but stay marred for some by booking/room assignment and service failures; positives dominate in most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:04

Property Description

Luxurious Accommodation: The Parkhotel Plzen Congress Center offers a premium stay near the picturesque Borský Park, providing easy access to the city center and commercial district of Borska Pole.

Top-Notch Amenities: Enjoy complimentary access to the fitness area and outdoor swimming pool in the summer. Stay connected with free WiFi in the lobby bar and relax in air-conditioned public spaces.

Impressive Event Facilities: From intimate meetings to large conferences, our versatile meeting rooms can accommodate anywhere from 10 to 1000 guests, equipped with state-of-the-art audiovisual technology.

Book your stay now at Parkhotel Plzen Congress Center for a blend of luxury, convenience, and excellent service.

Important information:

Use of the wellness center is limited to 1,5 hours per 2 people.Swimming pool: Closed from Mon, Sep 21, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

8.3
Based on 2365 reviews
Cleanliness: 8.8
Service: 7.4
Location: 8.1
Room Quality: 7.8
Amenities: 8.7
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9
J
Jan • family_with_children • cz
8
2026-10-31 • via Nuitee
L
Ladislav • family_with_children • cz
8
2026-10-31 • via Nuitee
R
Richard • solo_traveller • cz
10
Pros:

Příjemné prostřední. Dobře ošetřené pivo.

Cons:

Nenastala žádná situace aby se mi na hotelu něco nelíbilo.

2026-10-30 • via Nuitee
J
Jana • couple • cz
9
Velmi dobrý hotel
2026-10-29 • via Nuitee
M
Marcela • family_with_children • cz
10
Pros:

Nemám co vytknout. Pokoj krásný a čistý, personál na recepci i v restauraci velmi milý a vstřícný, snídaně chutná a naprosto dostačující. Určitě se sem ráda vrátím.

2026-10-29 • via Nuitee
L
Lenka • solo_traveller • cz
10
Milý personál, krásné pokoje, velké parkoviště, výborné snídaně
Pros:

Jako vždy všechno super, využíváme pravidelně pro naše služební cesty

2026-10-29 • via Nuitee
M
Max • family_with_children • de
8
Guter Ausgangspunkt für einen Städtetripp
Pros:

Das Zimmer war sehr geräumig und angenehm ruhig. Der Parkplatz ist günstig und funktioniert problemlos. Richtig gut war das äußerst reichhaltige Frühstück. Auch das Hotelrestaurant ist zwar nicht ganz günstig, bietet aber leckere Gerichte an. Das Personal ist sehr freundlich und bemüht.

Cons:

Die Matratzen waren etwas arg weich und die Duschwand war leider undicht, sodass man sich nicht falsch drehen durfte.
Einziges Ärgernis war eine geschlossene Veranstaltung im Hotel über die man vorher nicht informiert wurde. Diese führte dazu, dass das Restaurant geschlossen hatte wovon man an der Rezeption nichts wusste. Das war als Familie mit Kindern dann doch etwas ärgerlich, da es in der Umgebung keine gleichwertigen Ausweichmöglichkeiten gibt.

2026-10-29 • via Nuitee
A
Anna • solo_traveller • cz
10
Pros:

V Parkhotelu Plzeň jsem už poněkolikáté a vždy jsem moc spokojená. Milý personál, příjemné prostředí a skvělý přístup jsou důvodem, proč se sem ráda vracím.

2026-10-27 • via Nuitee
F
Fialova • family_with_children • cz
9
Pros:

Do Parkhotelu jsme jeli na koncert Kristiána Šebka a líbilo se mi, že i ubytování bylo v hotelu dostupné a vše po ruce. Nikam jsme v noci nemuseli cestovat.

Cons:

Myslím si, že k ubytování by mohla být v ceně i snídaně, což bohužel nebylo, tak jsme museli dokoupit. Ale vyplatilo se, snídaně byla výborně připravená a jak se říká, co hrdlo ráčí, my máme.... 😉

2026-10-27 • via Nuitee
M
Michaela • extended_group • de
10
2026-10-27 • via Nuitee
O
Olga • solo_traveller • ua
10
S pobytem jsem byla velmi spokojená. Všechno předčilo má očekávání. Oceňuji čistotu, pohodlí, vstřícný personál a příjem
Pros:

V ubytování se mi líbilo úplně všechno. Pokoj byl čistý, útulný a pohodlný. Personál byl velmi milý, ochotný a profesionální. Oceňuji také příjemnou atmosféru, kvalitní služby a celkovou úroveň ubytování.

Cons:

Nemám žádné výhrady. Všechno bylo v naprostém pořádku a nemám nic, co bych mohla vytknout.

2026-10-27 • via Nuitee
M
Monika • couple • bg
10
Препоръчвам
Pros:

Супер

Cons:

-

2026-10-27 • via Nuitee
B
Boris Milev • family_with_children • bg
10
2026-10-26 • via Nuitee
K
Kolegáček • family_with_children • cz
10
Pros:

Vše, jako vždy perfektni! Děkujeme a rádi se vrátíme 👍

2026-10-26 • via Nuitee
J
Jan • solo_traveller • cz
7
2026-10-25 • via Nuitee
J
Jasněna • family_with_children • cz
5
Cons:

Špatně uklizený pokoj. Vlasy na zemi v koupelně a v pokoji, opatlané dveře v koupelně. Na pokoji mohla být alespoň voda.

2026-10-25 • via Nuitee
R
Robert • solo_traveller • cz
1
Stay away from "comfort room" option
Pros:

friendly staff, breakfast

Cons:

hotel provided "comfort room" in alley between reception and restaurant, next to toilet, baggage storage. Main door of my hotel room had big gap at the bottom, therefore experience in room was like in being accommodated in lobby directly !
Night was a nightmare. Don't expect quiet hours after 10pm. Unfortunately whole night was loud, music from reception, noise from kitchenware and guests from bar. I slept no more than an hour.
Discouraging anyone who is on business trip selecting this room option.
Hotel also refused to provide invoice for full price I prepaid claiming booking is responsible. I left hotel very disappointed and never return again to "comfort room".
However personnel was very friendly, this is a fault of management !

2026-10-23 • via Nuitee
P
Petra • couple • de
7
2026-10-22 • via Nuitee
L
Ludmila • couple • cz
4
2026-10-22 • via Nuitee
L
Ludmila • couple • cz
5
2026-10-20 • via Nuitee