Falkensteiner Hotel & Spa Carinzia l 4 Star Superior

Hotels
Falkensteiner Hotels & Residences
9.3 (988 reviews)
Tröpolach 156 , Tröpolach , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Fantastic amenities
Good food quality
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.75
Cleanliness did not meet expectations; rooms were dusty and the swimming pool was dirty.
Service
9.72
Staff were friendly and professional, with highlights on specific individuals who went above and beyond.
Location
10
Location was fantastic, noted positively in all reviews.
Room Quality
8.76
Rooms were comfortable but cleanliness issues impacted quality.
Amenities
9.71
The spa and yoga lessons were exceptionally well received.
Value for Money
8.74
Considering the price, expectations for service quality were not fully met.
Food and Beverage
9.7
Food quality was praised alongside the performance of the staff.
Overall Experience
10
Overall experience was still positive, despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:03

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the large 2400 m² spa area with indoor and outdoor pools, hot tub, sauna, and steam bath. Pamper yourself with massages and beauty treatments, then unwind on the sunny terrace.

Stylish Modern Rooms
Experience comfort in the stylish and modern rooms featuring balconies, seating areas, and well-equipped bathrooms. Enjoy amenities like a hairdryer, slippers, and toiletries for a truly comfortable stay.

Ski-in, Ski-out Convenience
Located near Millennium Express Cable Car, enjoy easy access to the slopes in the Nassfeld ski region. Benefit from ski storage, ski pass purchase, and equipment rental for a seamless skiing experience.

Book now for a luxurious stay at Falkensteiner Hotel & Spa Carinzia!

Important information:

Please note that special conditions may apply when booking more than 3 rooms.
Please note that vouchers from 3rd party companies are not accepted at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 988 reviews
Cleanliness: 7.75
Service: 9.72
Location: 10
Room Quality: 8.76
Amenities: 9.71
Value for Money: 8.74
Food and Beverage: 9.7
Overall Experience: 10
S
Samo extended_group si
10
2026-04-29 via Nuitee
T
Tomáš couple cz
10
Pros:

Destinace super,z hotelu přímo na lanovku,skvělý personám a jídlo perfektní.

2026-04-17 via Nuitee
M
Marlies couple at
10
2026-04-16 via Nuitee
P
Petra couple de
10
Immer wieder Erholung pur
Pros:

Essen, Zimmer, Wellnessbereich ab 10 Uhr, direkt am Skilift

Cons:

Kein Grund zur Klage

2026-04-15 via Nuitee
R
Renata couple cz
10
2026-04-13 via Nuitee
K
Karoline couple at
10
Pros:

Alles

Cons:

Nichts

2026-04-06 via Nuitee
M
Marija couple hr
10
2026-03-31 via Nuitee
B
Bettina couple at
10
2026-03-30 via Nuitee
P
Paul solo_traveller at
10
Wir kommen wieder!
Pros:

Alles!

2026-03-30 via Nuitee
T
Tina family_with_children hr
8
Odlican ski vikend
Pros:

Jako uredno, lijepo, cisto. Ljubazno osoblje, ogroman izbor hrane i pica. Lokaciju top! Uz samu zicaru!

Cons:

Mozda bi bazen mogao biti malo topliji.

2026-03-29 via Nuitee
W
Walter couple at
9
Sehr schöner Aufenthalt, sehr gute Verpflegung, perfekte Lage direkt an der Gondelbahn.
2026-03-27 via Nuitee
F
Francesca couple it
9
Bella esperienza
Pros:

Molto bella e curata nei minimi dettagli

Cons:

Acqua piscina freddina.

2026-03-26 via Nuitee
A
Andreas couple at
10
Erholung im Urlaub auf höchstem Niveau
Pros:

tolles Zimmer mit Bergblick, üppiges Frühstück mit ausgezeichneten heimischen Produkten und exzellentes Abendessen, das Personal war sehr freundlich, stehts bemüht und immer gut gelaunt

Cons:

da gibt es nichts zu verbessern, vom check in bis zum check out alles perfekt, das Personal ist der "Hammer"! Super tolles Team im Falkensteiner

2026-03-25 via Nuitee
E
Elisa couple it
8
2026-03-24 via Nuitee
V
Vince couple sk
10
2026-03-24 via Nuitee
S
stefano family_with_children it
10
2026-03-24 via Nuitee
J
Jana Harazimová couple cz
10
Hotel s mnoha superlativy
Pros:

Vše bylo výborné, jídlo vynikající, poloha vedle lanovky, lyžárna se sušičema bot, k dispozici byly župany, přezuvky do wellness centra, voda v bazénu byla teplá, personál usměvavý a nápomocný. Kdo jede s dětmi, tak je na ně také myšleno.

Cons:

Nevím o ničem.

2026-03-23 via Nuitee
R
Rainer couple at
9
Wellnessurlaub mit Schifahren
Pros:

Uns hat wiedereinmal alles sehr gut gefallen. Mit der Renovierung des Hotels vor ca. 2 Jahren hat es auch eine "Restrukturierung" gegeben. Der optische Eindruck wurde verbessert, das Essen ist auch qualitativ wieder höherwertig und das Personal ist sehr freundlich.
Ein Hotel zum Wohlfühlen!

Cons:

auf der Schlussrechnung findet sich die Position "freiwilliges Trinkgeld" mit 10 Euro pro Tag, natürlich könnte man das rückgängig machen, weil man in den Tagen davor schon genug Trinkgeld gegeben hat - aber wer macht das dann schon....?
etwas unfair, schade !! weil sonst hat wirklich ALLES gepasst.

2026-03-23 via Nuitee
A
Alessandro couple it
10
Pros:

Hotel incredibile sotto tutti i punti di vista. Cena, colazione, active table eccezionali. Posizione ottima sulle piste. Staff super gentile

Cons:

Niente

2026-03-23 via Nuitee
M
Melanie couple at
10
2026-03-22 via Nuitee