Falkensteiner Hotel & Spa Carinzia l 4 Star Superior

Hotels
•
Falkensteiner Hotels & Residences
9.3 (1086 reviews)
Tröpolach 156 , Tröpolach , AT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Fantastic amenities
Good food quality
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.75
Cleanliness did not meet expectations; rooms were dusty and the swimming pool was dirty.
Service
9.72
Staff were friendly and professional, with highlights on specific individuals who went above and beyond.
Location
10
Location was fantastic, noted positively in all reviews.
Room Quality
8.76
Rooms were comfortable but cleanliness issues impacted quality.
Amenities
9.71
The spa and yoga lessons were exceptionally well received.
Value for Money
8.74
Considering the price, expectations for service quality were not fully met.
Food and Beverage
9.7
Food quality was praised alongside the performance of the staff.
Overall Experience
10
Overall experience was still positive, despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:03

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the large 2400 m² spa area with indoor and outdoor pools, hot tub, sauna, and steam bath. Pamper yourself with massages and beauty treatments, then unwind on the sunny terrace.

Stylish Modern Rooms
Experience comfort in the stylish and modern rooms featuring balconies, seating areas, and well-equipped bathrooms. Enjoy amenities like a hairdryer, slippers, and toiletries for a truly comfortable stay.

Ski-in, Ski-out Convenience
Located near Millennium Express Cable Car, enjoy easy access to the slopes in the Nassfeld ski region. Benefit from ski storage, ski pass purchase, and equipment rental for a seamless skiing experience.

Book now for a luxurious stay at Falkensteiner Hotel & Spa Carinzia!

Important information:

Please note that special conditions may apply when booking more than 3 rooms.

Please note that vouchers from 3rd party companies are not accepted at the property.

Early check-in and late check-out are subject to availability and may incur an additional charge. Requests cannot be guaranteed in advance.

Pets are allowed upon request and a supplement of 35 EUR applies. Pets are not permitted in the restaurant or spa areas. Welcome Dogs package is included.

Smoking is only permitted in designated outdoor areas. Smoking inside rooms or indoor common areas is not allowed and may result in a cleaning fee.

Photos are provided for illustration purposes only. Actual room layout, furnishings, decoration, or views may vary depending on availability.

A damage deposit may be required upon arrival. The deposit will be refunded at check-out, subject to inspection of the accommodation.

Kindly note that certain areas of the spa centre are designated for adults only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KLU

Location

Guest Reviews

9.3
Based on 1086 reviews
Cleanliness: 7.75
Service: 9.72
Location: 10
Room Quality: 8.76
Amenities: 9.71
Value for Money: 8.74
Food and Beverage: 9.7
Overall Experience: 10
V
Vuckovic Marko • couple • rs
10
Pros:

Kuhinja odlicna.Osoblje odlicno.

2026-11-07 • via Nuitee
N
Nicole • couple • at
10
Kurze Auszeit
Pros:

Alles, aber vor allem die Freundlichkeit des gesamtem Personals.

2026-11-07 • via Nuitee
S
Simone • couple • de
9
Rundum gut
Pros:

Schönes Gebäude, tolles Zimmer, super Infrastruktur und wirklich freundliches Personal (99%)

Cons:

Der Herr am Restaurantempfang

2026-11-07 • via Nuitee
B
Bernd • couple • at
10
Sehr entspannend
Pros:

Sehr nettes Personal, viele regionale Produkte beim Essen, Angenehme Atmosphäre

2026-11-04 • via Nuitee
P
Petra • family_with_children • cz
10
Luxusní hotel se super službami
Pros:

Poloha, servis, čistota, výborné jídlo, nádherný hotel

2026-11-03 • via Nuitee
M
Michaela • couple • at
10
Sehr schöner Aufenthalt würde sofort wieder buchen
Pros:

Es hat uns alles gefallen das Personal war sehr zuvorkommend aufmerksam und sehr freundlich . Das Essen war ausgezeichnet . Die Zimmer sehr geräumig und sauber. Der SPA Bereich sehr schön und Außen Pool Top!

Cons:

Da gibt es nichts zu bemängeln!
Ich persönlich würde die Außen Fassade erneuern die schaut sehr mitgenommen aus.

2026-11-02 • via Nuitee
D
Danko • couple • hr
10
Pros:

Spa facilites are great.

2026-11-02 • via Nuitee
H
Horst • couple • at
10
Immer gerne wieder!
2026-10-31 • via Nuitee
Štefčić • extended_group • hr
10
2026-10-31 • via Nuitee
R
Róbert • extended_group • hu
8
2026-10-31 • via Nuitee
K
Karel • solo_traveller • cz
10
2026-10-29 • via Nuitee
A
Antonio • couple • hr
10
Pros:

Everything was near perfection. From the extraordinary staff, cleanliness, fantastic food for breakfast and dinner, spa center and pools. We were lucky to get an upgrade of the room for which we are grateful. Location and views are breathtaking! We got free passes for the Cable Car to visit the peaks with vouchers for free drinks over there, you just feel the hospitality. The slogan of Falkensteiner, Welcome Home can be felt on every step of the way. We are coming back for sure.

2026-10-28 • via Nuitee
N
Nina • couple • at
7
Pros:

Essen und wellness Bereich, Zimmer ist sehr schön

Cons:

Das viel zu harte Bett, etwas zu kühler Pool (draußen und drinnen)

2026-10-28 • via Nuitee
A
Andrea • couple • it
9
Da tornarci di certo.
Pros:

Una sicurezza.
Siamo al terzo soggiorno in questa struttura e hanno fatto dei significativi miglioramenti: dall’ampliamento dell’offerta del cibo fino a cure nei dettagli nella spa.

Cons:

Purtroppo i letti non sono comodi come mi aspettavo.

2026-10-28 • via Nuitee
D
Daniel • couple • at
9
2026-10-27 • via Nuitee
D
Daniel • family_with_children • hu
10
Overall great hotel.
Pros:

The room was spacious. Kids liked the white chocolate at the breakfast.

Cons:

The main courses at dinner. The pool was not so child friendly.

2026-10-26 • via Nuitee
M
Mauro • couple • it
10
2026-10-26 • via Nuitee
B
Birgit • extended_group • at
10
Hab mich wirklich sehr wohlgefühlt im Hotel, sehr viele Möglichkeiten zum Entspannen
Pros:

Das Essen war für mich außergewöhnlich super.
Sehr viel Auswahl, hochwertige Produkte, sehr schön angerichet, allein wegen dem Essen werde ich wieder kommen
Frühstück auch sehr gut, viel Auswahl

2026-10-24 • via Nuitee
S
Svjetlana • couple • gb
10
If you want to recharge your batteries this is the ideal place...peace and enjoyment
Pros:

Everything really...don't be confused by the exterior of the hotel (they should change or paint the railings on the balconies), the interior of the hotel is really at a high level...from the friendly staff from the reception to the cleaners, it's a perfect /10, then the cleanliness of the rooms, the food on offer in the restaurant and then the spa and other programs...

2026-10-21 • via Nuitee
G
Germano • couple • it
10
Due giorni di coccole
Pros:

Staff e servizio eccellenti

Cons:

Tutto perfetto

2026-10-19 • via Nuitee