DO&CO Hotel Vienna

Hotels
•
Design Hotels
9 (2283 reviews)
Stephansplatz 12 , Vienna , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Odor issues
Limited breakfast options
Parking difficulties

Categories

Cleanliness
8.66
Some reviewers noted cleanliness as satisfactory, but there were complaints about odors.
Service
9.63
Many guests praised staff for being helpful and friendly.
Location
10
Multiple reviewers highlighted the excellent location as a major positive.
Room Quality
8.67
Rooms were generally comfortable, but there were critiques on room types and configurations.
Amenities
8.62
Some amenities like food options received mixed reviews; the presence of a crowded pancake shop was noted.
Value for Money
8.65
Some guests felt the hotel did not provide good value relative to its price.
Food and Beverage
8.11
Complaints about breakfast selection and additional coffee charges affected perception.
Overall Experience
9.66
Despite some issues, guests largely enjoyed their overall experience due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:46

Property Description

Luxurious Accommodations
Located directly across from Saint Stephen’s Cathedral, DO&CO Hotel Vienna offers elegant 5-star rooms with modern furnishings, spacious layouts, and stunning views of the cathedral or the city streets. Enjoy amenities such as a large minibar, B&O flat-screen TV, and exclusive ETRO toiletries in the stylish bathrooms.

Culinary Delights
Indulge in a gastronomic experience at the japanese ONYX restaurant or the DO&CO gourmet restaurant on the top floor, both housed within the unique Haas-Haus building. Savor exquisite dishes while taking in panoramic views of Vienna.

Convenient Location and Services
With the Stephansplatz Underground Station at your doorstep, exploring the city is effortless. Benefit from free WiFi, room service around the clock, and complimentary access to a nearby fitness centre. Experience luxury and convenience during your stay at DO&CO Hotel Vienna.

Book now to elevate your Vienna experience at DO&CO Hotel Vienna, where luxury meets unparalleled service and style.

Important information:

Please note that there is no direct road access to the hotel because of its location in a pedestrian zone. You can be met by staff at Singerstraße, across from the hotel, who can help you with luggage and park your car in one of the nearby garages. Please contact the hotel by phone a few minutes before your arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.

Location

Guest Reviews

9
Based on 2283 reviews
Cleanliness: 8.66
Service: 9.63
Location: 10
Room Quality: 8.67
Amenities: 8.62
Value for Money: 8.65
Food and Beverage: 8.11
Overall Experience: 9.66
B
Brigitte • solo_traveller • at
10
2026-07-03 • via Nuitee
A
akinci • solo_traveller • tr
7
2026-06-19 • via Nuitee
A
Agnieszka • couple • dk
10
Pros:

Wszystko. Widok z okna przecudny

2026-06-18 • via Nuitee
M
meira • couple • il
9
2026-06-15 • via Nuitee
J
Jurgen • solo_traveller • al
9
2026-06-14 • via Nuitee
J
John • couple • gb
10
Pros:

I left my bag on the train which had my passport in it. The staff were so, so helpful and it was eventually returned to me. All thanks to them. Much appreciated!

2026-06-13 • via Nuitee
Y
YUI • extended_group • jp
10
2026-06-12 • via Nuitee
G
Gertie • solo_traveller • at
10
Pros:

Die coole Lage und die Rooftop Terrasse

2026-06-08 • via Nuitee
M
Markus • couple • at
9
Wir kommen gerne wieder
Pros:

Sehr nettes Personal

2026-06-07 • via Nuitee
A
Alexander • couple • ch
6
Ist ok allerdings noch glanz aus alten Tagen
Pros:

Lage

Cons:

Möbel sind in die Jahre gekommen
Straßenverkauf im Eingangsbereich des Hotel führt zu großem Menschenandrang
Kein Bell Boy um EG
Rezeption Abends schlecht besetzt

2026-06-04 • via Nuitee
• solo_traveller • cy
10
2026-06-03 • via Nuitee
C
Caro • couple • nl
9
Pros:

locatie en service zijn zeer goed

Cons:

prijs kwaliteit in de restaurants

2026-06-02 • via Nuitee
U
Uğur • family_with_children • tr
8
2026-06-01 • via Nuitee
A
Asma • couple • qa
9
Thank you for all
Pros:

The location & the staff very friendly

Cons:

Some time the housekeepers make same noise near the room

2026-05-31 • via Nuitee
I
Ionut Nicusor • couple • ro
8
2026-05-31 • via Nuitee
A
Asma • couple • qa
9
2026-05-31 • via Nuitee
A
Ayşe • family_with_children • tr
9
2026-05-31 • via Nuitee
K
Koros • couple • sk
10
2026-05-30 • via Nuitee
T
Tamires • solo_traveller • br
5
Não corresponde a um 5 estrelas!
Pros:

A localização do hotel é excelente, extremamente central e prática para explorar a cidade a pé. O quarto reservado também era muito amplo, com ótimo espaço interno, limpeza impecável e boas comodidades. A cama era confortável e, no geral, o quarto em si tinha potencial para proporcionar uma boa experiência.

Cons:

A principal decepção foi a grande diferença entre o padrão anunciado e o que efetivamente foi entregue. O hotel é vendido como cinco estrelas, porém a estrutura e a experiência estão muito distantes desse nível.

O acesso ao hotel já causa uma impressão ruim: para chegar à recepção, é necessário passar por uma loja de doces e frituras localizada no térreo, e o cheiro forte de gordura acaba impregnando os elevadores e áreas comuns. A recepção fica no sexto andar, compartilhando espaço com a entrada de um restaurante, e conta basicamente com um pequeno balcão de atendimento, sem qualquer sensação de sofisticação ou estrutura compatível com um hotel de luxo.

Outro ponto muito negativo foi o quarto possuir uma varanda voltada para uma área de emergência comum ao edifício, permitindo proximidade e acesso de terceiros, o que compromete completamente a privacidade. Isso nos impediu de manter cortinas abertas. Além disso, a vista era interna para o saguão do prédio, reforçando ainda mais a sensação de falta de privacidade e de uma estrutura incompatível com a proposta apresentada pelo hotel.

2026-05-30 • via Nuitee
S
selman • family_with_children • tr
8
2026-05-30 • via Nuitee