Pyramisa Island Hotel Aswan

Good hotel but old need to be well maintained more than that

Very nice

The room was not clean when we arrived and I asked the reception to clean the room multiple times but the only thing that happened was that some one came and organised but did not clean

The hotel is beautiful and has amazing views and amenities. The staff is amazing specially the concierge Mustafa who took care of us, picked us up personally at the boat and helped us with our cruise and tours. Best services, knowledge and efficiency.
You should also visit his store to shop for oils and herbs.

We stayed 3 nights. More cons than pros. It appears to be in its highest glory probably 2 decades ago and now it’s trying hard to catch up with times. It's not a luxury 5 star hotel, the most is 3.5 star.
Cons:
- From the island’s ferry point to the hotel lobby uphill, you have to pull your own luggage.
- I was given twin bed despite booking and indicated specifically a king bed. This back and fro at the hotel lobby wasted us 45 minutes in the process.
- No black out curtain, no bedside light switch, curtains are of irregular length and some parts torn. The power plug by the bed didn’t work.
- Despite newly renovated, sink counter has rough patches makes it look really overused and old. The grouting looks disgusting. The gauge covering in the ceiling, you can see all the raw walls and pipes and spider web.
- Shower water flows out easily making the floor flooded
- Public toilet taps full of water marks, dirty grouting, and bad smell.
- Toothbrush and slippers have to be requested
- Room doors is broken at the edges.
- One pool is unusable and full of leaves & sand.
- Only 1 main restaurant open. Breakfast was just ok.
Pros:
- Quiet and has 360 views of sunset, islands & gardens.
- One pool is nice for relaxing.
- Spacious room
- Prepare early breakfast if you go for early tour
- Shops within the hotel.
- Great staff who tried their best to please the guests, they are the greatest asset to the hotel.

Great staff great view from the room just a just a beautiful island with a hotel is. Just a great boat ride to get to the island.

This is a very nice hotel on an island in the middle of the Nile. You need to take a boat to reach it. The boat starts from the point marked "Pyramisa Isis Island Pick Up point" on Google maps. All the tours and private cars will meet you at the parking area at this pick up point. The boat takes about 5 minutes to make the journey but you might need to wait 15 minutes for the boat to set off. It runs all hours. Due to its island location this is a very peaceful place.

This hotel has had some poor reviews recently based on its condition. I spent to separate visits to the hotel in January 2025 and both the rooms we stayed in had recently been refurbished and were very nice. I would say that the hotel is of a standard similar to a 4* holiday hotel in Spain. The public areas of the hotel were also in the process of being refurbished. The island location makes it a very peaceful laid-back place. The boat takes you to and from the Pyramisa Isis Island Pick-up point as indicated on Google maps. You should allow up to 20minutes to make the trip. Tours and private cars will meet you at the parking place near that pick-up point. It's a very nice holiday hotel to stay in now and will continue to improve over the next few months I'm sure.

Change my room two times for cleaning concerns….. Last room the bathroom shower was clogged. Terrible!!!!

The island hotel was very pretty and you got a good view from restaurants/ balcony. The room was clean and comfortable, with a very large shared balcony. The staff were a bit a abrupt at times and the room was not ready for check in at 3pm. There was a little bit of a leak in the bathroom and the floor got very wet after a shower. Dinner was very average but was included in the room rate.
A nice calm retreat away from the main town. You do have to get a boat to get there but they operate frequently.
We had a massage in the spa, nice but a bit expensive (priced for tourists).
Good facilities - gym, spa outdoor pool etc.

Our room needed some maintenance and we assume had not been used for sometime. For example, the sliding door to the balcony screeched loudly when we opened and closed it. The bathroom looked like it had been poorly finished around the bath and sink. The shower wasn't easy to use. Otherwise we enjoyed the view from our room across the Nile, the pool area was very nice. Service for drinks and food was incredibly slow - it looked like there was only one staff member dedicated to serving everyone. The Italian food on the menu (the Italian restaurant was closed) not enjoyable - most people in our party did not enjoy the food and it was served cold as we had waited for so long.

Everything was fine and looked nice. Then we turned on the bathand the water was brown. And apparent toilet paper came out of the other bath in the room. Room service took an hour to get but food was ok, the room was nice and spacious.

I was worried after reading the reviews, but we had a junior suite, the room was perfect.

Yes might have been a little dated but the view was amazing, the staff were amazing. We were able to book a few things they helped with.

We arrived late and the boat to get there was still running.

The hotel facilities are a bit old. But relative to the price, it is completely acceptable.

Terrible experience. The hotel is in ruins. The rooms are dirty, bed full of bugs, we got a rash in the morning. The bathrooms full of mold, and hot water not working properly.

The AC was not working, and the bathroom lights did not even turn on.

The hotel is excellent in many ways. The location is very very unique. Great place and great service. One thing that needs work is the room cleaning. The dust inder the bed speaks of months without cleaning. Other than that I have no criticism

Staff is overall friendly with various English skills. The hotel looks pretty nice from the outside but the rooms are not compatible to the exterior look.

We paid $500 USD in total for 2 nights of a triple room in December. Triple room = 2 twin beds 1 rollaway bed. Mattress quality is similar to those used in motels in the States. None of the machines in the fitness center works. Bathroom door of our room is not closable and room door is very difficult to close. I do miss Cairo Hilton Pyramid Golf, where I paid less with better quality on everything.

Great for the value

Such a nightmare. Only the facade looks beautiful. The rooms are run down and so dirty. How could Expedia even be listing this hotel as 5 star? Tables broken and floors so dusty. I’m afraid there might even be bed bugs. Have spoken to the reception and they can’t be bothered. That’s how bad the service is.

The hotel was very good enjoyed the boat trips from hotel to aswan sightseeing good