Hotel La Cisterna

Hotels
8.9 (1407 reviews)
Piazza Della Cisterna 23 , San Gimignano , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Excellent views
Cons:
Restaurant limitations
Quality of breakfast and towels could improve

Categories

Cleanliness
8.58
Several reviews noted clean rooms, but some mentioned discomfort with the quality of towels.
Service
9.36
Many reviews highlighted friendly and helpful staff.
Location
9.4
Repeated praise for the excellent location in the heart of the town.
Room Quality
8.85
General satisfaction with room comfort and views, despite some minor complaints.
Amenities
8.38
Some amenities were lacking, such as the restaurant not being open in the evening.
Value for Money
8.84
Comments reflect a reasonable value considering location and overall quality.
Food and Beverage
8.4
Mixed feedback on breakfast quality and service, with some noting it could improve.
Overall Experience
9.36
Positive overall experience with noteworthy views and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:43

Property Description

Historic Charm and Modern Comforts

Picturesque Views and Tuscan Elegance
Enjoy stunning views of the square or the Tuscan countryside from our elegantly furnished rooms in a Florentine style.

Delightful Dining Experience
Savor fine Tuscan cuisine at Le Terrazze restaurant and start your day with a delicious continental buffet breakfast.

Book your stay at La Cisterna now to experience the perfect blend of historic charm and modern comforts in the heart of San Gimignano.

Important information:

Please note that some rooms can only be reached by stairs.

When booking a half board rate, please note that drinks are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 1407 reviews
Cleanliness: 8.58
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.4
Overall Experience: 9.36
M
mattsw1 Solo travel London, England
10
I will come back to this hotel gem for sure!
Pros:

This was such a wonderful hotel to stay in and right in the middle of the town. I absolutely loved the terrace adjacent to the room and it was truely magical seeing the stars next to the towers at night. This really lifted my trip and made me want to come back again which I will definitely will at some point!

2026-01-22 via Tripadvisor
C
Celia couple es
10
Pros:

La ubicación, las prestaciones de la habitación y las vistas al campo hacen del Hotel la Cisterna una gran opción para alojarte en San Gimignano. Para repetir!!

2026-01-19 via Nuitee
C
Charles-Philippe couple ca
10
2026-01-19 via Nuitee
I
Ingmar extended_group nl
9
We had a magical stay at La Costerna
Pros:

We had an astounding view of the town square

2026-01-19 via Nuitee
M
Mattia couple it
8
Tranquillo
Pros:

La location

2026-01-19 via Nuitee
G
Govind couple us
10
2026-01-19 via Nuitee
C
Clémence couple fr
8
2026-01-19 via Nuitee
M
Marta Susana couple ar
10
Un viaje a la Edad Media con el confort de hoy.
Pros:

Me encantó desayunar viendo tan hermoso paisaje y poder ver la plaza central desde la habitación.

2026-01-19 via Nuitee
J
Jose couple cl
10
Pros:

The room was big. It had a good breakfast with an amazing view and it was not expensive. The hotel was literally in the center of the town which nade it even better.

Cons:

The look of the rooms is kind of old, but non the less very clean so dont worry

2026-01-19 via Nuitee
M
Mike couple gb
8
Ours was a short visit - early afternoon to following early morning, hence little time to acclimatise. On reflection, it
Pros:

The location is superb and the views over the square and in particular at the side and rear from the restaurant couldn’t be better. The bathroom facilities worked well, as did the a/c (it was 34C outside).

Cons:

Our reception was unwelcoming, offering no assistance with baggage transfer to our room. The rooms were basic and without tea making facilities but for one night, adequate.

2026-01-19 via Nuitee
C
Carol couple gb
9
Enjoyable stay in a fabulous central location. Excellent.
Pros:

The location was excellent. Staff were really helpful and helped resolve problems caused by rail strike. Views, from our room and elsewhere in hotel, fabulous. Restaurant was good value for money.

Cons:

Room wax a little small and kettle would have been appreciated. However, plus side towels and bathroom lovely, bed comfortable.

2026-01-19 via Nuitee
A
Agata couple nl
10
2026-01-19 via Nuitee
B
Brice solo_traveller fr
8
2026-01-15 via Nuitee
P
Pierre couple fr
10
Séjour très agréable
Pros:

La localisation et le charme

2025-11-21 via Nuitee
K
Kellie couple au
10
Pros:

We had the best views, overlooking Tuscany. The location was perfect, the room was large and very clean. The hotel restaurant was also excellent. Great food and wine.

2025-11-18 via Nuitee
M
Michaël couple ch
8
2025-11-10 via Nuitee
C
Caterina family_with_children it
8
2025-11-06 via Nuitee
R
Radcliffe couple au
8
2025-11-02 via Nuitee
M
MarStg extended_group it
9
Pros:

La posizione

2025-10-29 via Nuitee
G
GlennDiver Couples South Fork, Colorado
10
Right in the heart of San Gimi
Pros:

Great location on the town triangle to get a feel of the town and walk about great location. Parking is a little bit of a walk but no big deal you can drive in to drop of/pick up luggage. The balcony rooms are neat even with a small balcony there is a great view and worth it. The rooms are clean and quiet since their overlooking the countryside. The Hosts and helpful and speak English very well. The Breakfast was very good in a dining room with a great view.

2025-10-27 via Tripadvisor