Hotel Excelsior

Hotels
8.3 (35 reviews)
Hlavní 121 , Mariánské Lázně , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Sauna and cleanliness
Friendly staff and good location
Cons:
Limited food options
No gym and pool on-site

Categories

Cleanliness
8.09
Clean and generally well-maintained, but noted as average.
Service
9.06
The staff were friendly and attentive, contributing positively to the experience.
Location
9.1
Optimal location next to the Kurpark, highly appreciated by guests.
Room Quality
8.55
Rooms were described as good with positive aspects.
Amenities
7.58
Lack of a gym/pool and limited spa area mentioned, affecting the score.
Value for Money
8.54
Considered somewhat high-priced for the services and amenities provided.
Food and Beverage
7.09
Food quality varied; breakfast and dinner options were seen as limited.
Overall Experience
8.36
A largely positive stay with some room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:14

Property Description

Luxurious Accommodation:
Experience the elegance of our air-conditioned guestrooms with cable TV, some featuring a balcony with stunning park views and a lavish marble bathroom.

Relaxation and Wellness:
Indulge in our sauna, massages, and solarium to unwind after exploring Marianske Lazne's attractions.

Culinary Delights:
Savor international and traditional cuisine at Restaurant "1900", enjoy breakfast in your room, and unwind with drinks at the lobby bar.

Book your stay at Hotel Excelsior for a memorable experience in Marianske Lazne.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 16.50 per day.

Location

Guest Reviews

8.3
Based on 35 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.36
B
Birgit • solo_traveller • de
6
Pros:

Das Hotel ist in die Jahre gekommen. Das Bad ist sehr eng.Früh wrd man von den Autos geweckt.Das Frühstück war die ganzen Tage gleich.Direkt in der City gelegen und Restaurants alle fußläufig.

2026-05-09 • via Nuitee
D
Dr. Michael • solo_traveller • de
8
2026-04-30 • via Nuitee
A
Antje • couple • de
9
2026-04-13 • via Nuitee
L
Lumiliksa • couple • de
8
Pros:

Хороший отель в центре города. Приветливый, дружелюбный персонал. Хорошие процедуры.Вкусная еда, каждый день мясо и рыба, овощи, салаты, десерты.Возит микроавтобус людей до соседнего отеля в бассейн и сауну.

Cons:

Плохо, что нет своего бассейна, есть сауна, но только платная.

2026-04-09 • via Nuitee
R
Romana • couple • cz
7
Pros:

Místo
Ochota personálu

Cons:

Málo zásuvek na pokoji( musely jsme zakoupit prodlužovačku), nefunkční odsávání na toaletě, nemožnost výběru čaje u snídaně ( pouze černý a uvařený ve várnici), nebyla bezkofeinová káva , celkově strohé stravování a předražené nápoje.

2026-04-07 • via Nuitee
S
Sabine • couple • de
1
Absoluter Reinfall
Cons:

Wir sind unzufrieden bereits kurz nach der Anreise wieder abgereist, denn obwohl in der Hotelbeschreibung eine Saune verzeichnet war, sollte diese 8€ pro Person und Stunde kosten. Das angekündigte Gespräch mit der Hotelleitung fand nicht statt. Wir wurden vertröstet bis klar war, dass die Hotelleitung nicht kommen würde.

2026-03-18 • via Nuitee
W
Wilhelm • solo_traveller • de
9
2026-03-16 • via Nuitee
M
Mello • couple • de
10
2026-01-31 • via Nuitee
V
Vladimír • couple • cz
10
2026-01-26 • via Nuitee
T
Tatalovic • family_with_children • de
10
2026-01-25 • via Nuitee
M
Michal • couple • cz
6
2026-01-23 • via Nuitee
I
Iryna • couple • de
9
2026-01-19 • via Nuitee
K
Karina • couple • de
7
2026-01-18 • via Nuitee
A
Andrea und Kerstin • couple • de
5
2026-01-18 • via Nuitee
A
André • couple • de
10
2026-01-12 • via Nuitee
V
Veronika • couple • cz
10
2026-01-11 • via Nuitee
G
Georg • couple • de
8
Tagsüber hot - nachts cold
Pros:

Personal sehr freundlich, Anwendungen sehr professionell

Cons:

Im Winter bei Minusgraden die Heizung zwischen 23.00 - 06.30 Uhr ausgeschaltet.

2026-01-06 • via Nuitee
M
Mafred • couple • de
4
2026-01-04 • via Nuitee
I
Isabel Anka • solo_traveller • de
7
in ordnung
Pros:

schöne kleine sauna, sauber, gutes zimmer soweit. etwas teuer dafür aber, v. a. für tschechien

Cons:

kein schwimmbad/ gym (man muss ein shuttle nehmen zu einem anderen hotel)
spa bereich auch eher so naja
essen war okay aber geht auch besser

2025-12-16 • via Nuitee
J
Jürgen • couple • de
6
2025-11-17 • via Nuitee