Hotel Palatin

Hotels
9.1 (1041 reviews)
Lázeňská 16/10 , Karlovy Vary , cz

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Cons:
Limited parking
Some rooms too cold

Categories

Cleanliness
9.23
The cleanliness of the hotel was often praised, with comments highlighting exceptional standards.
Service
9.7
The staff was described as friendly and helpful with one reviewer specifically thanking a staff member for her assistance.
Location
9.24
The hotel is well-located, close to tourist attractions and services, making it convenient for guests.
Room Quality
8.19
Mixed reviews were noted, with some rooms deemed cold, and the size of some being too small.
Amenities
8.72
Amenities were generally satisfactory, although lack of parking was mentioned negatively.
Value for Money
9.18
Most guests felt they received good value for their money, especially given the location and services.
Food and Beverage
9.23
Breakfast was repeatedly praised for its quality and variety.
Overall Experience
9.3
Overall, guests had a very positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:58

Property Description

Luxurious Accommodation in Karlovy Vary

Modern Amenities: Hotel Palatin, situated in the heart of Karlovy Vary, provides rooms equipped with free WiFi, TV, and minibar. Each room includes a bathroom with a hairdryer for your convenience.

Relaxation and Wellness: Indulge in a variety of massages and therapies at the on-site massage parlour. Unwind and rejuvenate during your stay. Plus, enjoy exclusive discounts at nearby spa facilities to enhance your experience.

Convenient Services: Start your day with a delicious buffet breakfast. Need a ride? The hotel offers an airport shuttle service upon request, ensuring a seamless travel experience.

Book your stay at Hotel Palatin now for a perfect blend of comfort and luxury.

Important information:

In case of reservation for 8 or more rooms, different conditions may apply.

Arrival after reception opening hours is possible with self-check-in. In case of later arrival please inform hotel and self-check-in instructions will be sent to you.In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KLV

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1041 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.3
E
Eric extended_group de
10
2026-03-14 via Nuitee
M
Meike couple de
8
Pros:

Sehr gut gelegen. Das Personal hat uns sehr geholfen, als mein Mann krank wurde.

2026-03-11 via Nuitee
K
Kateřina family_with_children cz
8
Pros:

Krásné pokoje, čistota, ochotný a milý personál, úžasná snídaně a perfektní poloha hotelu.

Cons:

První noc byla zima v pokoji.

2026-03-10 via Nuitee
S
Svitlana couple ua
10
Отличный вариант для отдыха в самом центре! Тишина, чистота и вкусный завтрак вам обеспечен!!!
Pros:

В данном отеле понравилось все!!! Очень чистый номер, постельное белье белоснежное и удобная кровать. Душевая очень чистая, с белоснежными полотенцами. Очень приветливый персонал, бесподобный завтрак, много разнообразных блюд, выпечка бесподобная, все настолько вкусно было!!!! Приятно удивил персонал тем, что поздравил розой каждую женщину присутствующую в зале на завтраке!!!

Cons:

Не понравилось то, что было у меня мало времени насладится отдыхом в этом отеле !)))Негатива вообще нет!!!

2026-03-08 via Nuitee
M
Maria couple de
10
2026-03-08 via Nuitee
N
Natalya couple de
10
Sehr gut
Pros:

Alles

2026-03-08 via Nuitee
F
Ferenc couple au
9
Great location good value for money.
Pros:

Great breakfast, I was missing some more fruit but overall we had no issues at all. Good selection of food.

Cons:

Could be more option for fruits.

2026-03-06 via Nuitee
A
Anne-Kristin couple de
9
Pros:

Sauberkeit, Freundlichkeit, Einrichtung

Cons:

Betten etwas hart, Parkplatzsituation etwas schwierig

2026-03-04 via Nuitee
I
Imants couple lv
9
2026-03-03 via Nuitee
J
Josef couple cz
7
Poloha hotelu skvělá, zlepšení služeb nutné.
Pros:

Hlavní předností hotelu Palatin je naprosto výjimečná poloha v samém centru lázní mezi Vřídelní a Mlýnskou kolonádou. Parkovací místa na Divadelním náměstí jsou také OK. Pokoj i místnost pro snídaně čisté a dostatečně velké.

Cons:

První noc z 23. února nám byla v pokoji i v koupelně zima. Topení jen nepatrně temperovalo a nedalo se s tím nic udělat. Pro další noci jsme dostali dodatečné deky a tím se situace zlepšila. Bohužel, hned při první snídani jsme v košíku našli plesnivý chléb a to jsme hned sdělili, Další dny už to bylo OK. Je na vedení hotelu, aby se uvedený stav zlepšil.

2026-03-02 via Nuitee
A
Aymeric solo_traveller fr
8
2026-03-01 via Nuitee
L
Lisa couple de
8
2026-02-23 via Nuitee
K
Kathrin solo_traveller de
9
Pros:

Super Lage, mitten im Zentrum, sehr freundliches Personal, leckeres Frühstück

2026-02-22 via Nuitee
V
Vladimir couple sk
8
2026-02-09 via Nuitee
L
Lucie family_with_children cz
7
Na krátký pobyt
Pros:

Poloha hotelu je v centru, ve 4. patře bylo přesto na apartmánu ticho. K dispozici byla minikuchyňka s možností uvařit si čaj nebo si ohřát jídlo v mikrovlnce. Minibar byl naplněný. Prostorná čistá koupelna a dostatek ručníků. Pohodlné matrace. V lobby byla také možnost uvařit si čaj a kávu. Snídaně skromné, ale dostačující. Možnost rezervace parkování.

Cons:

Teplota v apartmánu nebyla úplně optimální. V jednom z pokojů nefungovaly zásuvky. Tlak ve sprše byl malý a sprchová hlavice stále padala z držáku. Hodila by se rozšířená nabídka na snídaních a kvalitní káva. Nekvalitní prázdné polštáře.

2026-02-08 via Nuitee
S
Sylvia couple de
10
2026-01-31 via Nuitee
T
Thomas couple de
9
Pros:

Sehr freundliche Mitarbeiter!
Großzügiges Bad.
Wir bekamen einen Wasserkocher ohne Probleme auf Nachfrage.

2026-01-30 via Nuitee
T
Thomas family_with_children de
9
2026-01-28 via Nuitee
K
Kathrin extended_group de
9
2026-01-20 via Nuitee
C
Christoph Und Uta family_with_children de
8
2026-01-20 via Nuitee