Hotel Palatin

Hotels
9.1 (1148 reviews)
Lázeňská 16/10 , Karlovy Vary , cz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Family rooms
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Cons:
Limited parking
Some rooms too cold

Categories

Cleanliness
9.23
The cleanliness of the hotel was often praised, with comments highlighting exceptional standards.
Service
9.7
The staff was described as friendly and helpful with one reviewer specifically thanking a staff member for her assistance.
Location
9.24
The hotel is well-located, close to tourist attractions and services, making it convenient for guests.
Room Quality
8.19
Mixed reviews were noted, with some rooms deemed cold, and the size of some being too small.
Amenities
8.72
Amenities were generally satisfactory, although lack of parking was mentioned negatively.
Value for Money
9.18
Most guests felt they received good value for their money, especially given the location and services.
Food and Beverage
9.23
Breakfast was repeatedly praised for its quality and variety.
Overall Experience
9.3
Overall, guests had a very positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:58

Property Description

Luxurious Accommodation in Karlovy Vary

Modern Amenities: Hotel Palatin, situated in the heart of Karlovy Vary, provides rooms equipped with free WiFi, TV, and minibar. Each room includes a bathroom with a hairdryer for your convenience.

Relaxation and Wellness: Indulge in a variety of massages and therapies at the on-site massage parlour. Unwind and rejuvenate during your stay. Plus, enjoy exclusive discounts at nearby spa facilities to enhance your experience.

Convenient Services: Start your day with a delicious buffet breakfast. Need a ride? The hotel offers an airport shuttle service upon request, ensuring a seamless travel experience.

Book your stay at Hotel Palatin now for a perfect blend of comfort and luxury.

Important information:

In case of reservation for 8 or more rooms, different conditions may apply.

Arrival after reception opening hours is possible with self-check-in. In case of later arrival please inform hotel and self-check-in instructions will be sent to you.In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KLV

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1148 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.3
E
Elizabeth extended_group gb
9
Welcoming staff, very pleasant stay
Pros:

Conveniently located, good value and good breakfast

Cons:

Room temperature was very warm - no aircon or fan. No curtains so woke up very early with sun streaming in.

2026-07-18 via Nuitee
F
Frauke solo_traveller de
10
2026-07-17 via Nuitee
E
Eugen solo_traveller de
10
Gutes Hotel, zentral gelegen
Pros:

Sehr zentral gelegen. Sehr sauber

2026-07-16 via Nuitee
S
Susann extended_group de
8
2026-07-16 via Nuitee
M
Martin couple cz
6
2026-07-15 via Nuitee
R
Robert couple at
9
Feiner Kurzurlaub
Pros:

Sehr freundlich und kompetent

2026-07-15 via Nuitee
V
Viola family_with_children de
9
2026-07-14 via Nuitee
Y
YONGLI solo_traveller cn
9
Pros:

酒店的位置很好,离三个温泉长廊很近,去吃饭、购物也很方便。房间干净卫生,设施齐全,虽然临街但隔音很好很安静,卫生间大,早餐也不错,品种不是很多,但精致。酒店服务人员热情周到,服务到位。

Cons:

没有

2026-07-09 via Nuitee
C
Carol solo_traveller ca
9
Pros:

Our room was great. Staff were very helpful. Wonderful location.

Cons:

Nothing

2026-07-09 via Nuitee
Z
Zelenska solo_traveller cz
10
Pros:

Ochotný personál, čistota, dobrá snídaně.

2026-07-08 via Nuitee
S
Slavka family_with_children sk
10
Vynikajuca lokalita a spickove sluzby
Pros:

Vyborna lokalita priamo na kolonade. S tym aj spojene male obmedzenie ohladom vylozenia batoziny, kedze je to pesia zona, da sa prist priamo k hotelu len pocas urcitych casov. Ale pocas checkout je to bez problemov, vtedy mozete prist autom az priamo pred hotel. Fantasticky personal aj na recepcii, aj na ranajkach aj upratovanie, velmi dobre. Vynikajuce ranajky. Hotel je cisty a velmi pohodlny a dobre vybaveny ocenili sme lobby miestnost, kde si mozete pocas celeho dna posediet, dat kavu (bezplatne), zahrat hry.. Urcite odporucame.

Cons:

Najskor sme boli trochu zaskocene vyhladom na skalny masiv priamo pred oknom (mali sme izbu standard), ale v horucich dnoch to bolo praveze vyhodou, zaroven klud, ziaden hluk,, len spev vtakov, Fantasticke. Len s tym treba pocitat :-)

2026-07-01 via Nuitee
L
lyudmil solo_traveller bg
10
2026-06-27 via Nuitee
D
Dénes solo_traveller hu
10
2026-06-27 via Nuitee
K
Kurt solo_traveller de
9
Pros:

Geniale
Lage

2026-06-25 via Nuitee
E
ELISABETTA solo_traveller it
9
Pros:

Ottima colazione e posizione eccellente, molto silenzioso

2026-06-24 via Nuitee
J
Jens solo_traveller dk
9
2026-06-21 via Nuitee
M
Mikołaj family_with_children pl
9
Pobyt spełnił nasze oczekiwania
Pros:

Lokalizacja w samym centrum, a mimo to zapewniony spokój. Dobre śniadania a w okolicy dużo dobrych lokali gastronomicznych. Dobra jakość połączenia wifi. Czystość. Wyposażenie hotelu w windę. Pomimo tego, że miejsce parkingowe nie znajduje się przy samym hotelu, jest jednak z nim dobrze skomunikowane. Wbrew mapom Googla dojście z parkingu do hotelu, dzięki windzie łączącej ulice biegnące na różnych poziomach, nie zajmuje 10, ale 4-5 minut i wcale nie jest męczące. Winda jest dostępna od wczesnego poranka do późnego wieczoru i w odróżnieniu od wind lizbońskich nie ustawiają się do niej kolejki, dzięki czemu pełni doskonale funkcje komunikacyjne.

Cons:

Brak możliwości skorzystania z zamrażalnika (nieodkuty lód blokował możliwość jego otwarcia).
Na wypadek upałów nie zauważyłem, aby była klimatyzacja.

2026-06-21 via Nuitee
G
Günther couple de
9
Super entspannt.
Pros:

Alle waren super freundlich und hilfsbereit. Wir hatten ein sehr gutes Frühstück während des Aufenthalts. Da das Hotel mitten in der Altstadt von Karlsbad liegt, können alle interessanten Punkte fußläufig erreicht werden.

2026-06-19 via Nuitee
B
Birgit extended_group de
9
2026-06-18 via Nuitee
G
Gaby solo_traveller de
6
Gutes Stadthotel
Pros:

Das Hotel hat eine super Lage mitten in Karlsbad. Alles ist fußläufig erreichbar. Das Personal ist sehr nett. Die Sauberkeit perfekt.

Cons:

Es gab nur 2 gut gepolsterte Armlehnstühle, auf denen man aber keinen gemeinsamen Abend im Hotelzimmer verbringen konnte. Das Bett war sehr hart und das Bettzeug ungemütlich, schwer, hart und kalt.

2026-06-16 via Nuitee