Hotel Metropolis

Hotels
9.2 (1999 reviews)
Avinguda de les Escoles, 25. Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Attentive and polite staff
Good breakfast options
Cons:
Some staff impersonal
Minor issues with breakfast communication

Categories

Cleanliness
9.15
Comments indicate that rooms are very clean and well-maintained.
Service
9.65
Staff is described as attentive and polite, contributing positively to the experience.
Location
9.35
The hotel is well-located, with easy access to commercial areas.
Room Quality
9.15
Guests noted spacious and beautifully decorated rooms.
Amenities
8.95
Amenities were generally appreciated; however, some minor issues with minibar offerings.
Value for Money
9.35
Guests feel satisfied with their overall experience relative to the cost.
Food and Beverage
8.65
Breakfast received good reviews but had some inconsistency in service.
Overall Experience
9.35
Overall experience rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Modern Hotel in the Heart of Escaldes

Convenient Location and Ski Access
Located just steps away from Andorra's shopping area and renowned Caldea spa, our hotel offers easy access to the town's attractions and ski slopes.

Luxurious Rooms and Dining Experience
Indulge in our well-appointed rooms featuring premium amenities like air conditioning, flat screen TV, and complimentary minibar. Start your day with a delicious buffet breakfast and savor delectable dinners at our on-site restaurant.

Tax-Free Shopping and Ski Storage
After a day of skiing or shopping, unwind with free WiFi access throughout the hotel or take advantage of our complimentary ski storage. Don't miss the chance to explore Andorra's tax-free shopping opportunities during your stay.

Book now to experience a perfect blend of comfort and convenience at our modern hotel in Escaldes.

Important information:

Please note that no dinner service will be available on 24 December.

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1999 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.35
Room Quality: 9.15
Amenities: 8.95
Value for Money: 9.35
Food and Beverage: 8.65
Overall Experience: 9.35
H
Hakan • family_with_children • us
10
Pros:

Excellent stuff , property and location..

2026-07-04 • via Nuitee
N
Nico • couple • be
9
Super
Pros:

Super vriendelijk personeel, ligging was goed,
Het ontbijt werd aan tafel geserveerd. Brood kon je zelf halen.

2026-07-04 • via Nuitee
O
OLEG • solo_traveller • vn
10
2026-07-01 • via Nuitee
C
Clara • extended_group • es
9
2026-06-30 • via Nuitee
S
Super Shazzie • couple • es
8
Pros:

Well priced hotel in a quiet part of town with comfortable rooms.

2026-06-30 • via Nuitee
L
László • extended_group • hu
9
2026-06-29 • via Nuitee
E
eva • solo_traveller • es
9
2026-06-29 • via Nuitee
X
Xavier • extended_group • es
9
2026-06-28 • via Nuitee
R
Ramon • couple • es
9
Cumple las expectativas.
Pros:

Limpieza excelente y bañera perfecta.

Cons:

Poca luz en el baño y sobre todo en el espejo.

2026-06-27 • via Nuitee
R
Ralf • couple • de
10
Richtig gutes Hotel
Pros:

Personal super freundlich , Restaurant war ebenfalls gut. Frühstück sehr sehr gut.
Zimmer super schön und sehr sauber

Cons:

Leider gab es kein Platz in der Tiefgarage

2026-06-26 • via Nuitee
B
Berta • family_with_children • es
10
Estada en familia en un hotel familiar i ben ubicat
Pros:

El seu caire familiar, la seva ubicació, la comoditat de l’habitació i l’atenció del personal, en especial en el restaurant a l’hora d’esmorzar

Cons:

Si haig de dir alguna cosa, seria el parking que no sempre és fàcil d’aparcar segons la plaça que toqui, pero es un tema habitual a Andorra, per tant no es un tema greu.

2026-06-24 • via Nuitee
M
Mark • extended_group • gb
10
Fantastic location, one of the best hotel rooms I’ve stayed in
Pros:

Apart from there being way too many light switches
The room was perfect

Cons:

The waitress did not know what a poached egg was 😳

2026-06-22 • via Nuitee
H
HdB60 • couple • nl
10
Voortreffelijk verblijf mede door het vriendelijke personeel en het fantastische ontbijt.
Pros:

Een hele mooie en moderne kamer, zeer uitgebreid ontbijt (geen buffet maar uitgeserveerd). Het personeel was erg vriendelijk. Locatie was goed tov het centrum. Het was fijn om een eigen parkeerplaats te hebben in hun eigen garage tijdens het verblijf. We hadden om een rustig gelegen kamer gevraagd en hier was gehoor aan gegeven!

Cons:

De airco waaide hard boven het bed waardoor het snel te koud werd maar je kon het raam eigenlijk niet open zetten vanwege het overweldigende lawaai van de rivier. Parkeerplaats was erg krap wat wel uitdagend was.

2026-06-18 • via Nuitee
M
Marielle Thiesen • solo_traveller • nl
9
Zeer goed hotel
Pros:

Fantastische kamer, heerlijk bed, uitgebreid ontbijt en zeer vriendelijk personeel. Daarnaast voor een zeer schappelijke prijs een parkeerplaats onder het hotel. We hebben genoten!

Cons:

Niks

2026-06-18 • via Nuitee
J
Jesus Olivo • couple • es
10
insuperable
Pros:

si me gustó mucho y a parte darle las gracias a la chica de recepción y al director por su gran detalle un saludo

2026-06-18 • via Nuitee
I
Istvan • extended_group • hu
9
2026-06-16 • via Nuitee
C
Carmen • solo_traveller • es
7
2026-06-14 • via Nuitee
A
Alberto • couple • es
8
Pros:

Buena ubicacion

Cons:

Cama y almohadas no muy comodas

2026-06-12 • via Nuitee
G
Gutierrez • couple • fr
10
Très bon séjour
Pros:

La propreté l accueil

2026-06-10 • via Nuitee
L
Laurence • solo_traveller • ch
10
Pros:

Comfortable room, comfortable bed, great location.

Cons:

Tiny parking garage.

2026-06-10 • via Nuitee