Hotel Metropolis

Hotels
9.2 (1910 reviews)
Avinguda de les Escoles, 25. Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Attentive and polite staff
Good breakfast options
Cons:
Some staff impersonal
Minor issues with breakfast communication

Categories

Cleanliness
9.15
Comments indicate that rooms are very clean and well-maintained.
Service
9.65
Staff is described as attentive and polite, contributing positively to the experience.
Location
9.35
The hotel is well-located, with easy access to commercial areas.
Room Quality
9.15
Guests noted spacious and beautifully decorated rooms.
Amenities
8.95
Amenities were generally appreciated; however, some minor issues with minibar offerings.
Value for Money
9.35
Guests feel satisfied with their overall experience relative to the cost.
Food and Beverage
8.65
Breakfast received good reviews but had some inconsistency in service.
Overall Experience
9.35
Overall experience rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Modern Hotel in the Heart of Escaldes

Convenient Location and Ski Access
Located just steps away from Andorra's shopping area and renowned Caldea spa, our hotel offers easy access to the town's attractions and ski slopes.

Luxurious Rooms and Dining Experience
Indulge in our well-appointed rooms featuring premium amenities like air conditioning, flat screen TV, and complimentary minibar. Start your day with a delicious buffet breakfast and savor delectable dinners at our on-site restaurant.

Tax-Free Shopping and Ski Storage
After a day of skiing or shopping, unwind with free WiFi access throughout the hotel or take advantage of our complimentary ski storage. Don't miss the chance to explore Andorra's tax-free shopping opportunities during your stay.

Book now to experience a perfect blend of comfort and convenience at our modern hotel in Escaldes.

Important information:

Please note that no dinner service will be available on 24 December.

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1910 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.35
Room Quality: 9.15
Amenities: 8.95
Value for Money: 9.35
Food and Beverage: 8.65
Overall Experience: 9.35
H
Heitor • extended_group • br
10
2026-02-14 • via Nuitee
M
Maite • family_with_children • es
10
Maravilloso
2026-02-12 • via Nuitee
• couple • es
10
2026-02-12 • via Nuitee
P
Paula • couple • es
9
Pros:

Nos encantó el hotel, el personal de recepción era super amable y atento. La habitación muy amplia y limpia.

2026-02-10 • via Nuitee
E
Eric • family_with_children • fr
9
2026-02-09 • via Nuitee
C
Claudia • couple • es
7
Pros:

Habitaciones bonitas.

Cons:

Todo el vestíbulo olía a tuberia.

2026-02-08 • via Nuitee
P
Puertas saez • couple • es
10
2026-02-08 • via Nuitee
K
Khalid • couple • sa
10
راح اكرر الاقامه
Pros:

الموقع والنظافه وتعامل الموظفين

2026-01-31 • via Nuitee
S
Sergi • couple • es
10
Pros:

Todo estaba muy limpio

2026-01-31 • via Nuitee
A
ALBERT • extended_group • es
10
2026-01-31 • via Nuitee
J
joan • couple • es
10
2026-01-29 • via Nuitee
M
Maryana • family_with_children • es
9
Buena
Pros:

La ubicación esta bien, desayuno esta bien

Cons:

Se repetía el mismo menú de cena la estancia completa, se podría variar

2026-01-27 • via Nuitee
M
MIQUEL • couple • es
9
2026-01-26 • via Nuitee
L
Luis Miguel • couple • my
8
Pros:

Excelent location. Very good breakfast.

2026-01-26 • via Nuitee
J
Joel • couple • es
10
2026-01-25 • via Nuitee
R
Rachid • couple • fr
10
2026-01-25 • via Nuitee
E
Eliseo • solo_traveller • es
2
Mal
Pros:

Nada

Cons:

La calefacción no era individual , hacía mucha calor después me dijeron que lo podían desconectar

2026-01-25 • via Nuitee
N
Nuria • couple • es
10
Hotel muy recomendable
Pros:

La habitación y el baño, sobretodo el baño, de lujo y la ducha estupenda.

Cons:

El desayuno estuvo por debajo de las expectativas que tenía por las reseñas que había leído. Sobretodo el zumo de naranja tenía un gusto extraño y la camarera del comedor me dijo que sí pero que era el normal en esa marca y lo peor el café con leche que estaba bastante malo.

2026-01-25 • via Nuitee
J
Juan Elias • couple • es
10
Pros:

Si la verdad la ubicación el desayuno y la limpieza de 10

2026-01-24 • via Nuitee
V
Vanessa • couple • es
10
Recomendable
Pros:

La limpieza, está impecable, todo el personal muy amable y atento (recepcionistas, personal de limpieza, personal del comedor, todos).
.
El desayuno variado y de calidad, hacia tiempo que no encontraba un buffet desayuno para repetir. La comida caliente te la preparan al momento (revuelto, tortilla, bacon, etc..), reponen antes de que se termine algo.
La habitación tiene espacio suficiente para poder guardar ropa y cosas en armarios sin tener que tener todo por medio.
Está bien insonorizado y era importante porque viajamos con un niño de 2 años y todo fueron facilidades.

Grata sorpresa al descubrir éste hotel, volveremos sin duda, ya es nuestro hotel predilecto de Andorra y llevo más de 10 hoteles conocidos en la zona.

Recomiendo éste hotel.

Cons:

El café del buffet, es la única pega...es de máquina automática y esos cafés siempre dejan mucho que desear.

2026-01-24 • via Nuitee