Hotel Metropolis

Hotels
9.2 (1967 reviews)
Avinguda de les Escoles, 25. Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Attentive and polite staff
Good breakfast options
Cons:
Some staff impersonal
Minor issues with breakfast communication

Categories

Cleanliness
9.15
Comments indicate that rooms are very clean and well-maintained.
Service
9.65
Staff is described as attentive and polite, contributing positively to the experience.
Location
9.35
The hotel is well-located, with easy access to commercial areas.
Room Quality
9.15
Guests noted spacious and beautifully decorated rooms.
Amenities
8.95
Amenities were generally appreciated; however, some minor issues with minibar offerings.
Value for Money
9.35
Guests feel satisfied with their overall experience relative to the cost.
Food and Beverage
8.65
Breakfast received good reviews but had some inconsistency in service.
Overall Experience
9.35
Overall experience rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Modern Hotel in the Heart of Escaldes

Convenient Location and Ski Access
Located just steps away from Andorra's shopping area and renowned Caldea spa, our hotel offers easy access to the town's attractions and ski slopes.

Luxurious Rooms and Dining Experience
Indulge in our well-appointed rooms featuring premium amenities like air conditioning, flat screen TV, and complimentary minibar. Start your day with a delicious buffet breakfast and savor delectable dinners at our on-site restaurant.

Tax-Free Shopping and Ski Storage
After a day of skiing or shopping, unwind with free WiFi access throughout the hotel or take advantage of our complimentary ski storage. Don't miss the chance to explore Andorra's tax-free shopping opportunities during your stay.

Book now to experience a perfect blend of comfort and convenience at our modern hotel in Escaldes.

Important information:

Please note that no dinner service will be available on 24 December.

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1967 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.35
Room Quality: 9.15
Amenities: 8.95
Value for Money: 9.35
Food and Beverage: 8.65
Overall Experience: 9.35
M
Mehdi • family_with_children • fr
10
Très bon séjour.
Pros:

Le personnel, la chambre et le service offerts tout mérite un 5 étoiles.

2026-04-23 • via Nuitee
M
MarcelloFernandes • solo_traveller • br
9
Excelente opção
Pros:

O quarto é muito confortável. Destaque para o banho que é muito bom. O café da manhã é excelente.

2026-04-13 • via Nuitee
F
Felix • extended_group • es
10
Pros:

Bien

Cons:

El personal

2026-04-12 • via Nuitee
T
Tony • couple • fr
10
Top
Pros:

La propreté et très bien placé

2026-04-12 • via Nuitee
P
Palacios Villarte • couple • es
9
2026-04-10 • via Nuitee
B
Ben lahachmi • couple • es
10
2026-04-09 • via Nuitee
J
Jesus • couple • es
8
Pros:

Desayuno y limpieza

Cons:

La distribución de la habitación: la manera en la que se conectaban el baño y el dormitorio

2026-04-08 • via Nuitee
A
Adrien • extended_group • fr
9
2026-04-07 • via Nuitee
E
Eneko • couple • es
8
Comodidad
Pros:

La ubicacion del hotel

2026-04-07 • via Nuitee
X
Xiao • extended_group • us
10
Comfy Stay
Pros:

The staff is very helpful to provide us a parking space large enough for our SUV. The location is very good. And it is clean and comfy.

2026-04-06 • via Nuitee
0
03 • couple • es
8
Cons:

la regulación de la calefaccion tardaba mucho a ajustarse a la temperatura deseada y no se notaba apenas el cambio, por lo demas todo excelente.

2026-04-02 • via Nuitee
V
Virginie • couple • fr
8
Hôtel efficace et très correct , bon moment.
Pros:

Grand lit , le personnel est sympa !

Cons:

Le petit-déjeuner n’est pas comme il y a quelques années mais très correct pour le prix .
Dommage qu’il n’y ait pas de piscine privée vu le tarif .

2026-03-29 • via Nuitee
E
Eduardo • couple • es
10
Hotel perfecto
Pros:

Hace más de 25 años ya iba con mi familia, ahora está reformado y es precioso. El personal, la habitación y el desayuno son estupendos y además tienen parking cerrado.

2026-03-23 • via Nuitee
N
Nicolas • couple • es
8
2026-03-22 • via Nuitee
H
Hugo • solo_traveller • es
10
Perfecto! Súper cerca de Caldea y del centro de Andorra
Pros:

Muy amplio! Muy limpio

Cons:

Nada

2026-03-18 • via Nuitee
N
Niccolo • couple • ch
10
2026-03-18 • via Nuitee
M
Martín • couple • es
10
2026-03-17 • via Nuitee
G
González • family_with_children • es
8
2026-03-17 • via Nuitee
C
Celi • couple • es
10
2026-03-16 • via Nuitee
Álex • couple • es
10
2026-03-16 • via Nuitee