Hotel Metropolis

Hotels
9.2 (2064 reviews)
Avinguda de les Escoles, 25. Escaldes-Engordany , Andorra la Vella , ad

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Attentive and polite staff
Good breakfast options
Cons:
Some staff impersonal
Minor issues with breakfast communication

Categories

Cleanliness
9.15
Comments indicate that rooms are very clean and well-maintained.
Service
9.65
Staff is described as attentive and polite, contributing positively to the experience.
Location
9.35
The hotel is well-located, with easy access to commercial areas.
Room Quality
9.15
Guests noted spacious and beautifully decorated rooms.
Amenities
8.95
Amenities were generally appreciated; however, some minor issues with minibar offerings.
Value for Money
9.35
Guests feel satisfied with their overall experience relative to the cost.
Food and Beverage
8.65
Breakfast received good reviews but had some inconsistency in service.
Overall Experience
9.35
Overall experience rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Modern Hotel in the Heart of Escaldes

Convenient Location and Ski Access
Located just steps away from Andorra's shopping area and renowned Caldea spa, our hotel offers easy access to the town's attractions and ski slopes.

Luxurious Rooms and Dining Experience
Indulge in our well-appointed rooms featuring premium amenities like air conditioning, flat screen TV, and complimentary minibar. Start your day with a delicious buffet breakfast and savor delectable dinners at our on-site restaurant.

Tax-Free Shopping and Ski Storage
After a day of skiing or shopping, unwind with free WiFi access throughout the hotel or take advantage of our complimentary ski storage. Don't miss the chance to explore Andorra's tax-free shopping opportunities during your stay.

Book now to experience a perfect blend of comfort and convenience at our modern hotel in Escaldes.

Important information:

Please note that no dinner service will be available on 24 December.

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

9.2
Based on 2064 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.35
Room Quality: 9.15
Amenities: 8.95
Value for Money: 9.35
Food and Beverage: 8.65
Overall Experience: 9.35
J
Jean-Pierre • couple • fr
7
2026-08-28 • via Nuitee
D
Denisa • couple • ro
10
Amazing stay
Pros:

Excellent location, GREAT GREAAT like 3 Michelin stars food at dinner, super clean and very very nice and professional people starting with the reception, to the restaurant, to the cleaning pf rooms.

2026-08-26 • via Nuitee
M
Marie • couple • fr
9
Pros:

L’établissement est très bien situé, la chambre était très confortable et la salle de bain grande

Cons:

Juste un défaut de peinture dans la chambre

2026-08-25 • via Nuitee
G
Gusi. • solo_traveller • es
10
Pros:

La limpieza y la cómodidad.

Cons:

Bueno las vistas al patio en obra.ya,que puse en las peticiones que en finde romántico.

2026-08-24 • via Nuitee
C
Cabral Quintas • couple • uy
10
Habitación muy completa, limpia y prolija. Personal muy atento. Excelente elección
Pros:

Habitación muy buena, con frigobar, AA, y la ducha excelente

Cons:

👍

2026-08-23 • via Nuitee
O
Olena • solo_traveller • es
10
Pros:

Ресепшен - благодарность за радушие и апгрейд. Номер -великолепно! Тишина. Чистота. Тапки, халаты, мелочи гигиенические. Современный, комфортный отель. Ничего лишнего. Расположение- с краю города, удобно машиной добираться. Авто ставили на паркинге спортцентра -3 минуты пешком. В отеле есть паркинг , но мы не воспользовались. Завтрак : заказывайте горячее блюдо официанту.

2026-08-23 • via Nuitee
J
JOAQUIN • solo_traveller • es
8
Cons:

El Pk.
Difícil acceso que motivó que varios coches rozaran columnas.
Además de un accidente al no tener ninguna visibilidad al salir y hubo una fuerte colisión con un vehiculo que circulaba marcha atrás al salir del PK 1.
Horroroso.

2026-08-23 • via Nuitee
B
Béatrice • solo_traveller • fr
9
2026-08-22 • via Nuitee
G
Giuliano • family_with_children • br
10
2026-08-22 • via Nuitee
M
Marc • couple • es
10
2026-08-21 • via Nuitee
E
Ersad • couple • es
10
Volveremos sin dudarlo
Pros:

Fue súper bien el trato del personal i la habitación impresionante muy bonita con vistas espectaculares lo recomiendo 100%

2026-08-20 • via Nuitee
J
Joel • solo_traveller • fr
10
Pros:

Très bel hôtel, très propre, super personnel et très bon emplacement

Cons:

Rien

2026-08-20 • via Nuitee
L
laurent • couple • fr
10
séjour formidable. Je reviendrai dans cet hôtel avec plaisir
Pros:

l'accueil est formidable et très serviable. Le petit déjeuner est excellent avec un service sans reproche. L'hôtel est calme et bien situé. Les chambres sont bien agencées, bien équipées et très propres.

Cons:

rien

2026-08-20 • via Nuitee
J
Josep • family_with_children • es
10
2026-08-20 • via Nuitee
M
MANEL • couple • es
9
Pros:

Todo

Cons:

Parking

2026-08-19 • via Nuitee
S
Silvia • couple • es
10
Segunda vez que me alojo
Pros:

Limpieza, comodidad, comida en el restaurante , incluyendo desayuno excelente

2026-08-18 • via Nuitee
N
Nadia García Álvarez • couple • es
10
2026-08-17 • via Nuitee
J
Jose • solo_traveller • fr
9
Pros:

L'accueil du personnel, la qualité de la présentation.

2026-08-17 • via Nuitee
M
Maxime • couple • fr
9
2026-08-17 • via Nuitee
M
Márta • couple • hu
10
2026-08-15 • via Nuitee