Hotel Villa del Carmen

Hotels
9.2 (56 reviews)
Mariscal Benavides, 215 , Arequipa , pe

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable Rooms
Friendly Staff
Good Location
Nice Amenities
Cons:
Need for Improvement in Cleanliness
Limited Breakfast Options
Maintenance Issues

Categories

Cleanliness
8.6
The cleaning of the rooms can improve, as noted in several reviews.
Service
9.57
Most reviews praised the staff's friendliness and responsiveness.
Location
10
Multiple reviews highlighted the excellent location near parks and historical areas.
Room Quality
8.56
Rooms are comfortable but some reviews mentioned issues with maintenance.
Amenities
9.59
Amenities like breakfast and parking received positive feedback.
Value for Money
9.05
Generally perceived as good value, although some mentioned mixed feelings about quality.
Food and Beverage
8.6
Breakfast options were found simple; room service satisfaction wasn't highlighted.
Overall Experience
9.6
Overall positive experiences detailed, with slight concerns mentioned in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:47

Property Description

Convenient Location in Arequipa
Located in the heart of Arequipa, Villa del Carmen is just a 5-minute walk to the historical center, offering easy access to the city's main attractions.

Comfortable Rooms with Views
The hotel's rooms boast large windows overlooking the lush gardens or the local park, providing a serene atmosphere for guests. Each room is well-appointed with modern amenities for a relaxing stay.

Exceptional Services and Facilities
Guests can indulge in a daily buffet breakfast, unwind by the fireplace in the lounge, and make use of convenient services like room service, laundry, and 24/7 reception. The hotel also offers free WiFi and private parking for a hassle-free experience.

Experience the charm of Villa del Carmen and book your stay now for a memorable Arequipa getaway.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 14 years old stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 56 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.6
L
Leyla • solo_traveller • az
10
Pros:

Everything. Very close to the center, but in a quiet place facing a beautiful park with alpacas. Very helpful staff. We arrived after a very long night trip at 5 am long before the check in time and they let us check in. They let us use the dishes and eat our fruits from the market in their hall for the breakfast at night. The room was cleaned every day, was very big and clean with the biggest bed I had seen in hotels. I had a balcony facing the park. The breakfast was very good. The hot dish changed every day, the mango was delicious.

Cons:

Everything was perfect

2026-04-11 • via Nuitee
J
Julio Cesar • family_with_children • pe
9
Paseo por arequipa
Pros:

La habitación

Cons:

Todo bien

2026-04-07 • via Nuitee
D
Daniel • family_with_children • pe
10
2026-03-25 • via Nuitee
H
Hulmar • family_with_children • pe
10
2026-03-25 • via Nuitee
M
Marcio • couple • br
8
Good
Pros:

Room very ample, good location, efficient staff

Cons:

Breakfast not good, but moderate. However, the person in charge of the kitchen was very helpful.

2026-03-02 • via Nuitee
M
Michael Freddy • family_with_children • pe
9
2026-03-02 • via Nuitee
T
Tania • family_with_children • pe
8
Hotel muy bien ubicado y muy cómodo
Pros:

Muy buena la comida, la limpieza, la cama, la ubicación, la atención del personal.

Cons:

La habitación no tenía aire acondicionado, la señal de cable del televisor no es nítida, los implemento del baño deberían ser de mas calidad.

2026-01-19 • via Nuitee
G
Gloria • family_with_children • co
9
Villa del Carmen un hotel para recomendar
Pros:

La atención y amabilidad del personal y el aseo de todo el hotel, una habitación muy cómoda y limpia.

2026-01-19 • via Nuitee
M
Michelle • family_with_children • pe
9
2026-01-18 • via Nuitee
P
Paolo Ferrario • family_with_children • it
9
Pros:

Ottimo albergo ad una ventina di minuti a piedi dal centro. La strada sotto l'albergo è piuttosto trafficata e rumorosa (forse è stata una cosa contingente dovuta a lavori stradali in corso nelle vicinanze). Ottima la camera e molto buona la colazione. Apprezzato il parcheggio interno all'aperto per la moto. Nonostante sia indicato un ristorante tra i servizi, questo è quasi sempre chiuso.

2026-01-16 • via Nuitee
M
Mateus Chilque • family_with_children • pe
8
2025-12-26 • via Nuitee
A
Ana Paula • extended_group • pe
8
Hotel comodo en AQP
Pros:

Es la segunda vez que me hospedo en este hotel, es bastante comodo y agradable. Las habitaciones con amplias y cómodas. El hotel cuenta con lo necesario para que quedarse unos días, la verdad lo recomiendo.

Cons:

Creo que de repente podrían mejorar un poco con el mantenimiento de las habitaciones, no es que estén sucias pero se nota que están un poco deterioradas

2025-12-16 • via Nuitee
J
José • solo_traveller • pe
7
Buena opción para una estancia corta.
Pros:

Ubicación, amabilidad del personal y tamaño de las habitaciones. El desayuno también fue completo.

Cons:

La limpieza de las habitaciones puede mejorar. El personal no siempre de encuentra en recepción. La señal del televisor no era buena, no se veían los canales con nitidez.

2025-12-04 • via Nuitee
G
Gabriela • couple • ar
9
Buena estadía sin internet
Pros:

Lindo hotel. Muy limpio. La atención del personal es excelente.

Cons:

Estaban haciendo reparaciones y había mucho ruido y desorden en el pasillo. El wifi no funcionó nunca.

2025-11-29 • via Nuitee
P
Pierre • family_with_children • fr
6
Hôtel bien situé mais le rapport qualité prix moyen
Pros:

L emplacement, le parking.

Cons:

La nonchalance du personnel en général.
On a l impression qu il n'y a pas de pilote dans l avion .
Le jour de mon arrivée j ai du attendre 30 mn.
Sous la chaleur pour qu ils mouvrent le portail.
Jamais un coup de main pour m aider avec mes bagages.
A l arrivée leur chien à essayer de me morde .
J ai un avis très moyen sur cet hôtel alors que le bâtiment et la situation sont bons.
Il y a quelques laissé aller sur l entretien.

2025-11-26 • via Nuitee
R
RAMON • extended_group • es
10
Pros:

Super hospitalario . Y muy práctico

2025-11-16 • via Nuitee
A
Alonso • family_with_children • pe
10
Excelente lugar para descansar
Pros:

El hotel es muy bonito, pasillos amplios, decoracion elegante, plantas, perritos, las habitaciones muy cómodas, IMPORTANTE! TIENEN TAPASOL en las ventanas, con eso se puede descansar muy bien y amanecer con el olor a árbol de eucalipto es formidable.

2025-11-11 • via Nuitee
Y
Ybeth • solo_traveller • pe
10
2025-11-09 • via Nuitee
P
Pavels • couple • ch
9
Pros:

Great location, right in front of a big green park. It’s about a 10–15 minute walk to the city center.

Cons:

Breakfast was quite simple.
We were surprised to return from our morning walk and find that the staff had already started cleaning our room before we checked out.

2025-11-07 • via Nuitee
E
EDWARD • couple • cz
10
2025-10-29 • via Nuitee