Aparthotel Basztowa

Hotels
8.6 (2993 reviews)
ul. Basztowa 24 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Noise from trams
Stairs without lift
WiFi issues

Categories

Cleanliness
8.35
Multiple reviews commented positively on cleanliness.
Service
8.85
Helpful staff and friendly service mentioned in several reviews.
Location
8.95
Excellent location noted in multiple reviews.
Room Quality
8.45
Rooms were generally described as cozy, but there were some issues with noise.
Amenities
8.25
Some amenities were appreciated, though some issues were mentioned.
Value for Money
8.55
Great value for quality noted in multiple reviews.
Food and Beverage
8.75
Breakfast received consistently positive reviews.
Overall Experience
8.65
Overall satisfaction was generally high among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Historic Property with Stunning Views

Spacious and Elegant Rooms
Experience the charm of elegant wooden floors and high ceilings in our spacious rooms. Each room is equipped with modern amenities such as a TV with satellite channels, an electric kettle, and a private bathroom for your comfort.

Convenient Central Location
Explore the vibrant city of Krakow with ease as our aparthotel is within walking distance to numerous bars, restaurants, and popular tourist attractions, including the iconic Main Market Square. The Kraków Główny Train Station is conveniently located just 250 meters away, while the trendy Kazimierz district is a mere 1 km from Aparthotel Basztowa.

Ready to immerse yourself in luxury and convenience? Book your stay at Aparthotel Basztowa now!

Important information:

Please note that you will need to collect your room keys at the reception of the Polonia Hotel at 25 Basztowa Street.

If guests require the hotel to send booking confirmation to an embassy (for visa procedures), please be informed that the hotel will charge the full, nonrefundable amount of reservation costs to the guest's credit card beforehand.

Please note there is no elevator in the building.

Breakfast is served in the Polonia Hotel Restaurant - the building next door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 60 zł per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 130 zł per person per night when using an existing bed.
    People no matter the age stay for 130 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2993 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.95
Room Quality: 8.45
Amenities: 8.25
Value for Money: 8.55
Food and Beverage: 8.75
Overall Experience: 8.65
T
Twan • family_with_children • nl
7
2026-03-14 • via Nuitee
A
ALMUDENA • family_with_children • es
10
Volvería sin dudarlo
Pros:

Ubicación excelente!!!! Es lo que mas hemos agradecido. Sólo hay que cruzar y ya estas en el casco histórico, calles céntricas... de precio muy bien , nos costó muy barato.

Habitación muy amplia con sofá. Tiene caja fuerte dentro del armario.
Limpieza fenomenal en general. Todos los días hacen la limpieza diaria y la cama. En el wc había gel, secador y toallas. Tiene calefacción y aire acondicionado . Al entrar siempre había una temperatura agradable.

Al abandonar el hotel (11:00h), quisimos hacer compras de última hora y amablemente nos guardaron las maletas en el hotel de al lado.

El último día decidimos desayunar en el hotel (recomiendo hacer la reserva sin desayuno y si se quiere, el mismo día acudes y lo pagas). Es bufet libre y hay variedad de alimentos. Esta muy bien.

Lo recomiendo sin duda

Cons:

Puntos negativos, que realmente no les he dado importancia, porque he valorado más el resto de cosas: no hay ascensor y nos tocó en el tercer piso, el cheking se hace todo en el hotel que esta justo al lado, que será de los mismos propietarios y la recepcionista no hablaba español...nos hemos entendido en inglés.

2026-03-14 • via Nuitee
E
Eneli • couple • ee
10
Meeldiv peatumine
Pros:

Personal

Cons:

Majas puudub lift, trepiastmed olid tavapärasest kõrgemad

2026-03-13 • via Nuitee
A
Agata • extended_group • pl
9
Cons:

brak windy

2026-03-13 • via Nuitee
I
Ioan • family_with_children • it
10
2026-03-13 • via Nuitee
L
Liliana • family_with_children • pl
7
Pokój bez zastrzeżeń, brak windy to minus , lokalizacja znakomita, śniadanie w hotelu Polonia średn
2026-03-13 • via Nuitee
J
Jarosław • family_with_children • pl
10
Pros:

Cenię i lubię to miejsce.

2026-03-13 • via Nuitee
M
Morgan • couple • gb
7
2026-03-11 • via Nuitee
M
Maruxina101 • family_with_children • pl
10
2026-03-10 • via Nuitee
F
Fred • family_with_children • pl
8
Nice stay at convenient location.
Pros:

Perfect location, around the corner of main railway station and large shopping gallery, just opposite the old town. All public transport you could wish for at the doorstep but no disturbing street noise, guaranteeing a good night's sleep. Lovely rooms, spotless.

Cons:

There is no lift so less suitable for people with walking difficulties. Breakfast was adequate but quite basic.

2026-03-10 • via Nuitee
V
VAN SANTE • couple • be
8
2026-03-10 • via Nuitee
V
VAN SANTE • couple • be
8
2026-03-10 • via Nuitee
S
Simoes • couple • br
8
Pros:

A localização é excelente. Nao precisa de transporte público praticamente para nada. Dá para fazer a maioria dos passeios a pé.

2026-03-10 • via Nuitee
M
maryse • family_with_children • fr
8
2026-03-09 • via Nuitee
R
Renata • couple • pl
10
Pros:

Super lokalizacja,wygodny pokój,smaczne śniadanie

2026-03-09 • via Nuitee
V
Vasiliki • family_with_children • gr
9
Pros:

The location, decoration, the vibe. Comfortable beds- soft bed and pillow, warm room. The breakfast had a variety of quality products.very clean room.

Cons:

The shower cabin and the wire could be better. Could have more bathroom products -such us slippers and maybe a hand cream.

2026-03-08 • via Nuitee
C
Cecilia • family_with_children • it
7
Pros:

La posizione e la colazione

Cons:

Letti singoli al posto del matrimoniale e tende che non coprivano bene la luce

2026-03-08 • via Nuitee
H
Hugh Meadows • family_with_children • gb
8
Pros:

Everything was ok

Cons:

Stairs to apartment

2026-03-06 • via Nuitee
E
Eva • family_with_children • es
10
2026-03-04 • via Nuitee
A
AngelicaPu • extended_group • it
8
Ottimo albergo
Pros:

Ottima posizione vicina alla stazione centrale, alla fermata del tram e al centro.
Camera spaziosa e pulita.

2026-03-04 • via Nuitee