Aparthotel Basztowa

Hotels
8.6 (3268 reviews)
ul. Basztowa 24 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Noise from trams
Stairs without lift
WiFi issues

Categories

Cleanliness
8.35
Multiple reviews commented positively on cleanliness.
Service
8.85
Helpful staff and friendly service mentioned in several reviews.
Location
8.95
Excellent location noted in multiple reviews.
Room Quality
8.45
Rooms were generally described as cozy, but there were some issues with noise.
Amenities
8.25
Some amenities were appreciated, though some issues were mentioned.
Value for Money
8.55
Great value for quality noted in multiple reviews.
Food and Beverage
8.75
Breakfast received consistently positive reviews.
Overall Experience
8.65
Overall satisfaction was generally high among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Historic Property with Stunning Views

Spacious and Elegant Rooms
Experience the charm of elegant wooden floors and high ceilings in our spacious rooms. Each room is equipped with modern amenities such as a TV with satellite channels, an electric kettle, and a private bathroom for your comfort.

Convenient Central Location
Explore the vibrant city of Krakow with ease as our aparthotel is within walking distance to numerous bars, restaurants, and popular tourist attractions, including the iconic Main Market Square. The Kraków Główny Train Station is conveniently located just 250 meters away, while the trendy Kazimierz district is a mere 1 km from Aparthotel Basztowa.

Ready to immerse yourself in luxury and convenience? Book your stay at Aparthotel Basztowa now!

Important information:

Please note that you will need to collect your room keys at the reception of the Polonia Hotel at 25 Basztowa Street.

If guests require the hotel to send booking confirmation to an embassy (for visa procedures), please be informed that the hotel will charge the full, nonrefundable amount of reservation costs to the guest's credit card beforehand.

Please note there is no elevator in the building.

Breakfast is served in the Polonia Hotel Restaurant - the building next door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 60 zł per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 130 zł per person per night when using an existing bed.
    People no matter the age stay for 130 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3268 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.95
Room Quality: 8.45
Amenities: 8.25
Value for Money: 8.55
Food and Beverage: 8.75
Overall Experience: 8.65
N
Naemi • family_with_children • jp
9
観光におすすめの宿！
Pros:

クラクフ本駅や観光の中心となる旧市街地から歩いて行ける場所にあり移動がかなり楽でした。
トラム駅の目の前で、アウシュヴッツやヴエリチカに行く際も駅が起点になるので、観光にはもってこいの場所だと思います。
建物は古いですが、歴史を感じる良い雰囲気で、部屋も広くて快適でした。
朝食のビッフェもとても充実していて美味しかったです。

Cons:

鍵が部屋までに3か所開け閉めが必要になり、少し面倒でした。
エレベーターがないので、大きな荷物の上げ下げはきついです。

2026-07-25 • via Nuitee
F
Fernando • solo_traveller • es
8
Pros:

Ubicación y amplitud de la habitación.

Cons:

No tiene ascensor,frigo en la habitación y la recepción está en otro número.

2026-07-25 • via Nuitee
H
HANNA • couple • ua
10
Pros:

Розташування відмінне , завтрак дуже смачний

2026-07-25 • via Nuitee
B
Beata • couple • gb
9
Great was really good .
Pros:

Great location . Nice and clean . Great breakfast . Nice and quiet

Cons:

Location , quiet , clean , comfy beds

2026-07-24 • via Nuitee
P
Pia Alina Brakstad • family_with_children • no
9
Pros:

The location is perfect for exploring old town Krakow, it's a short 10min walk to the main square through the park and beautiful architecture. It was close to the bus and train station, and tram and bus stops were also very nearby.

The room was decorated traditionally and felt very homelike, it was spacious and clean. The air-condition was absolutely amazing. Staff next-door at Polonia hotel where we checked in were helpful and available.

Very little street noise despite being so close to traffic.

Cons:

There was some noise coming through from the hallway, so we could hear clearly if people were talking or entering their own rooms, or if staff was working in the hallway.

2026-07-24 • via Nuitee
K
Katarzyna • family_with_children • pl
8
Dobry hotel na krótki pobyt 1-2 dni.
Pros:

Dla mnie najważniejsze było żeby hotel leżał blisko dworca PKP i dlatego dokonałam takiego wyboru.czysto w pokoju.

Cons:

Mało urozmaicone śniadanie. Tłoczno w sali jadalnej. Liczyłam na większy komfort.

2026-07-24 • via Nuitee
I
Iwona • solo_traveller • no
10
2026-07-23 • via Nuitee
R
Romaldowska • family_with_children • pl
10
Bardzo polecam – pobyt spełnił wszystkie nasze oczekiwania.
Pros:

Doskonała lokalizacja, pokoje bardzo przestronne i czyściutkie, przemiła obsługa, wspaniałe śniadania.

Cons:

-

2026-07-23 • via Nuitee
S
Stefano • solo_traveller • it
9
Posizione perfetta.
Pros:

Posizione, a 10 minuti a piedi dalla piazza del mercato, 100 m dalla stazione dei treni.
Colazione eccezionale al piano terra, al vicino Hotel Polonia.

Cons:

Terzo piano, senza ascensore.

2026-07-22 • via Nuitee
I
Ioannis • solo_traveller • gr
9
2026-07-22 • via Nuitee
B
Bishal • solo_traveller • ua
9
Great
Pros:

Very comfortable bed and great location

Cons:

The property say it has air condition but there was no air condition remote to find,

2026-07-22 • via Nuitee
A
Aleksandra • couple • pl
10
Super miejsce i lokalizacja
Pros:

Pokój w Aparthotel był duży, czysty. Śniadanie w formie szwedzkiego stołu, było pyszne.
Sam hotel zlokalizowany bardzo blisko Rynku.

2026-07-22 • via Nuitee
A
Andrzej • family_with_children • pl
9
Jestem.b.zadowolony.z.pobytu.wrócę.do.państwa
Pros:

Bardzol.dobra.lokalizacja.w
Testauracji
Znakomite.obiady.dniall

Cons:

Brak.windy

2026-07-21 • via Nuitee
N
NATALIIA • family_with_children • ua
8
Зручне тихе місце для перепочинку між потягами в подорожі
Pros:

Затишно, чисто. Готель біля вокзалу та прямо біля Старого міста. Персонал привітний, можна залишити багаж в камері схову, якщо після виселення ще є час прогулятися містом.

Cons:

Сантехніка робоча, але трохи поламана

2026-07-21 • via Nuitee
A
Aivis • solo_traveller • lv
10
Pros:

Lieliska atrašanās vieta, blakus vecpilsēta, milzīgs Krakovas tirdzniecības centrs, Dzelceļa stacija.
Pkašas telpas, kondicionieris, tv, labas gultas, parkings. Izpalīdzīgs personāls.

2026-07-21 • via Nuitee
J
Jordi • extended_group • fr
9
2026-07-20 • via Nuitee
M
Małgorzata • solo_traveller • pl
9
Pros:

Blisko, dobre śniadania, pokój od podwórza cichy, tylko trochę ciemniejszy. B miła obsługa

2026-07-20 • via Nuitee
F
Felipe • couple • es
9
Hermoso hotel antiguo en perfectas condiciones!
Pros:

Hermoso hotel! Un edificio antiguo remodelado un poco. Una habitación bien grande con muebles lindos de madera real! El tipo de lugar que me gusta.
La cama cómoda, el espacio cómodo, el baño amplio con buena agua caliente.
Hermoso!!

Cons:

Todo perfecto! Solo recuerden que no hay elevador, lo dice, pero que no se lesolvide si tienen problemas de movilidad.

2026-07-20 • via Nuitee
I
Iwona • extended_group • pl
10
2026-07-19 • via Nuitee
G
Gian Luca • solo_traveller • it
8
Recensione apart hotel
Pros:

La posizione e la cortesia dello staff

Cons:

La posizione della stanza al secondo piano raggiungibile solo con una scala a chiocciola

2026-07-19 • via Nuitee