Aparthotel Basztowa

Hotels
8.6 (3069 reviews)
ul. Basztowa 24 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Noise from trams
Stairs without lift
WiFi issues

Categories

Cleanliness
8.35
Multiple reviews commented positively on cleanliness.
Service
8.85
Helpful staff and friendly service mentioned in several reviews.
Location
8.95
Excellent location noted in multiple reviews.
Room Quality
8.45
Rooms were generally described as cozy, but there were some issues with noise.
Amenities
8.25
Some amenities were appreciated, though some issues were mentioned.
Value for Money
8.55
Great value for quality noted in multiple reviews.
Food and Beverage
8.75
Breakfast received consistently positive reviews.
Overall Experience
8.65
Overall satisfaction was generally high among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Historic Property with Stunning Views

Spacious and Elegant Rooms
Experience the charm of elegant wooden floors and high ceilings in our spacious rooms. Each room is equipped with modern amenities such as a TV with satellite channels, an electric kettle, and a private bathroom for your comfort.

Convenient Central Location
Explore the vibrant city of Krakow with ease as our aparthotel is within walking distance to numerous bars, restaurants, and popular tourist attractions, including the iconic Main Market Square. The Kraków Główny Train Station is conveniently located just 250 meters away, while the trendy Kazimierz district is a mere 1 km from Aparthotel Basztowa.

Ready to immerse yourself in luxury and convenience? Book your stay at Aparthotel Basztowa now!

Important information:

Please note that you will need to collect your room keys at the reception of the Polonia Hotel at 25 Basztowa Street.

If guests require the hotel to send booking confirmation to an embassy (for visa procedures), please be informed that the hotel will charge the full, nonrefundable amount of reservation costs to the guest's credit card beforehand.

Please note there is no elevator in the building.

Breakfast is served in the Polonia Hotel Restaurant - the building next door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 60 zł per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 130 zł per person per night when using an existing bed.
    People no matter the age stay for 130 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3069 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.95
Room Quality: 8.45
Amenities: 8.25
Value for Money: 8.55
Food and Beverage: 8.75
Overall Experience: 8.65
M
Michael • family_with_children • gb
10
2026-04-11 • via Nuitee
G
Gabriele • family_with_children • it
7
Pros:

Posizione, colazione

Cons:

I cuscini erano molto scomodi e non ho dormito bene. Inoltre, per fare colazione bisogna uscire dalla struttura e andare in un’altra, cosa poco pratica e scomoda, soprattutto al mattino. Un altro aspetto negativo è l’assenza dell’ascensore: dover fare tre piani a piedi con i bagagli non è stato piacevole.

2026-04-11 • via Nuitee
A
Aleksandra • family_with_children • pl
9
2026-04-11 • via Nuitee
M
Marine • couple • fr
8
Super emplacement, très pratique pour se balader dans Cracovie et les alentours, gare et tramway à proximité, centre vil
Pros:

Super emplacement

2026-04-11 • via Nuitee
V
VALERIA • family_with_children • it
8
2026-04-11 • via Nuitee
• couple • gb
9
2026-04-10 • via Nuitee
S
SKIADAS • couple • gr
9
Pros:

View

Cons:

No elevator

2026-04-09 • via Nuitee
K
Krzysztof • family_with_children • pl
9
2026-04-09 • via Nuitee
I
Iwona • family_with_children • pl
10
Wyjazd i pobyt uważam za bardzo udany.
Pros:

Super lokalizacja. Blisko do centrum i do dworca PKP. Idealne miejsce na pobyt. Pokój przestronny i czysty. Łazienka wyposażona w ręczniki i suszarkę do włosów. Pobyt bardzo udany. Polecam.

Cons:

Wszystko mi się podobało.

2026-04-08 • via Nuitee
Z
zoe_24 • family_with_children • gr
10
2026-04-07 • via Nuitee
M
MICHAEL • extended_group • gb
9
2026-04-06 • via Nuitee
B
Bevitori • family_with_children • it
9
2026-04-06 • via Nuitee
D
Dmytro • couple • it
10
Ottima sistemazione confortevole, accogliente e ben posizionata!
Pros:

Abbiamo soggiornato all’Aparthotel Basztowa e l’esperienza è stata davvero molto positiva. La struttura ci ha colpito fin da subito per la posizione strategica, comoda per visitare la città e muoversi facilmente sia a piedi che con i mezzi.

L’appartamento era spazioso, pulito e ben curato, dotato di tutti i comfort necessari per sentirsi come a casa. Abbiamo apprezzato particolarmente la tranquillità degli ambienti, che ci ha permesso di rilassarci dopo le giornate trascorse in giro.

In generale, consigliamo vivamente l’Aparthotel Basztowa a chi cerca una sistemazione confortevole, accogliente e ben posizionata. Sicuramente torneremmo!

2026-04-06 • via Nuitee
S
Simona • family_with_children • ro
4
Neplăcut
Pros:

Camera mare, clădirea frumoasă, mic-dejun bogat

Cons:

A fost foarte frig, caloriferul nu dădea căldură și făcea și zgomot.
A trebuit sa ne încălzim cu aerul condiționat, dar camera foarte rece
Pernele inconfortabile, am dormit foarte prost din cauza lenjeriei
Paturile extra erau uzate, arătau extrem de rău și erau aspre
Mobilierul frumos, vintage. Însă noptiera era pătată.
În baie mizerie, nu se făcuse curățenie corespunzător și nu a fost dezinfectata toaletă după oaspeții anterior.
Toaleta era murdara (urme evidente de folosire), pe lavoar și în duș fire de păr, dovada evidenta ca nu au fost curățate corespunzător.
Am fost cazati la etajul 3, destul de greu de urcat, rand dublu de scări și fără lift.
Deși clădirea era frumoasă, facilitățile și curățenia lasă de dorit.
Un alt aspect neplăcut a fost legat de mic-dejun. Spațiul prea mic pentru numărul de vizitatori, motiv pentru care a trebuit să așteptăm să se elibereze o masă.

2026-04-06 • via Nuitee
A
Amparo • couple • es
8
Apartahotel Polonia
Pros:

Situación, cerca del centro y estación de trenes.

Cons:

En las habitaciones de la planta baja se oye el tranvía, no mucho pero sí.

2026-04-06 • via Nuitee
• couple • be
8
2026-04-06 • via Nuitee
Y
Yingqi • couple • ch
8
Pros:

地理位置非常优越，设施齐全

Cons:

有点冷，空调会自己自动定时关闭，所以睡一半会感觉冷

2026-04-05 • via Nuitee
P
Paul • couple • nl
9
2026-04-05 • via Nuitee
M
MANUEL • extended_group • es
8
Buen lugar para corta estancia
Pros:

Buena ubicación para conocer y moverse por la ciudad
Desayuno con variedad

Cons:

Poca presión del agua de la ducha y no tener ascensor

2026-04-05 • via Nuitee
D
Daina • couple • lv
7
Pros:

Laba atrašanās vieta, gardas brokastis.

2026-04-05 • via Nuitee