Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Service reliability
Room condition

Categories

Cleanliness
6.3
Issues with cleanliness, including reports of worms in the toilet and unclean rooms noted.
Service
8.3
Mixed feelings about service; some helpful staff but significant issues with handling breakfast complaints.
Location
8.8
Good location with nearby shops and easy access to city points.
Room Quality
7.3
Rooms in need of renovation, general upkeep described as lacking.
Amenities
7.8
Amenities available but not fully satisfying; pool not as expected.
Value for Money
7.3
Value feels poor given the conditions and management's response to complaints.
Food and Beverage
8.8
Good breakfast options, though some service related issues.
Overall Experience
7.8
Overall disappointing experience due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:49

Property Description

Luxurious Amenities

The elegant 4-star Premier Kraków Hotel boasts a swimming pool and sauna for guests' use, providing the perfect relaxation spot after a day of exploring the city.

Convenient Location

Located just a short drive away from the historic Kraków Old Town and with easy access to public transport, Premier Kraków Hotel offers the ideal base for discovering the city's charm.

Exceptional Service

With 24-hour front desk assistance, transfer arrangements to the city centre, and delectable dining options at Impresja restaurant, your stay at Premier Kraków Hotel will be nothing short of exceptional.

Experience luxury, convenience, and top-notch service at Premier Kraków Hotel. Book your stay now to indulge in a memorable Kraków experience.

Important information:

Please note swimming pool is closed every day between 12:00-14:00.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

7.8
Based on 3272 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 8.8
Overall Experience: 7.8
M
Marcin • family_with_children • pl
8
2026-10-24 • via Nuitee
A
Alla • solo_traveller • de
9
Ich bin vollkommen zufrieden.
Pros:

Alles , was Hotel betrifft ist hervorragend.

Cons:

Ein bisschen kompliziert ist es mit Bus und Bahn zu fahren, aber nur an dem ersten Tag.

2026-10-23 • via Nuitee
J
Jahangir • couple • pl
10
2026-10-23 • via Nuitee
K
Karol • couple • pl
8
2026-10-22 • via Nuitee
K
Katarína • family_with_children • sk
9
2026-10-22 • via Nuitee
M
Michał • couple • pl
3
Pros:

Bardzo dobre śniadanie, odpowiednia lokalizacja

Cons:

niewygodne łóżka, słabo działająca wentylacja w pokoju, dziurawe ręczniki, hotel ma lata świetności za sobą,

2026-10-22 • via Nuitee
D
Denis • couple • no
10
2026-10-21 • via Nuitee
C
chopin • family_with_children • fr
9
2026-10-20 • via Nuitee
D
Damian • couple • pl
10
polecam!!!
Pros:

przyjemny przestronny pokój

Cons:

panie sprzątające wchodzące do pokoju, brak zawieszek „nie przeszkadzać”

2026-10-19 • via Nuitee
A
Aaron • family_with_children • pl
10
2026-10-18 • via Nuitee
Татьяна • couple • by
9
2026-10-18 • via Nuitee
R
Robert Kołosowski • family_with_children • pl
3
Pros:

Na plus jedynie lokalizacja

Cons:

Obiekt czasy świetności ma już za sobą. Stara wysluzona infrastruktura.
W moim pokoju wanna miała uszkodzone/urwane jedno skrzydło zasłony prysznicowej co uniemożliwiało prysznic bez zalewania łazienki. W pokoju duszno mimo włączonej wentylacji, konieczne bylo spanie przy otwartym oknie i to w połowie października.

2026-10-18 • via Nuitee
I
Irma • solo_traveller • lt
9
2026-10-17 • via Nuitee
G
Georgi • extended_group • bg
10
2026-10-16 • via Nuitee
J
Jacek • family_with_children • pl
8
2026-10-16 • via Nuitee
E
Ewa • couple • pl
8
2026-10-15 • via Nuitee
M
Maksymilian • couple • pl
1
Dramat.
Pros:

Tylko lokalizacja

Cons:

Przede wszystkim zdjęcia pokoju nie odzwierciedlały jego rzeczywistości. Tapeta odrywająca się. Brudne i krzywe podłogi. Zapach stęchlizny. Nie wiem skąd wzięły się 4 gwiazdki.

2026-10-15 • via Nuitee
Елена • family_with_children • ua
8
2026-10-15 • via Nuitee
M
Mosendz • couple • ua
8
Повернемося ще, сніданки чудові.
Pros:

Розташування, чудові сніданки, привітний персонал, парковка велика безкоштовна.

Cons:

Трішки застарілий номери. Але все чисте і відповідає ціні.

2026-10-14 • via Nuitee
Kateryna • family_with_children • ua
10
2026-10-14 • via Nuitee