Hotel Bali-Hai Acapulco

Hotels
8 (229 reviews)
Costera Miguel Aleman, 186 , Acapulco , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Tour desk
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Nice pool area
Good pricing
Cons:
Cleanliness issues
Old facilities
Inconsistent service

Categories

Cleanliness
7.64
Many reviews mention issues such as dirty bathrooms and unclean rooms.
Service
8.61
Mixed reviews, but generally decent service, though sometimes affected by staff attitude.
Location
8.65
Consistently praised for its excellent location close to the beach and shops.
Room Quality
7.1
Several rooms reported as old and some furniture as deteriorated.
Amenities
8.13
The pool and recreational areas are generally enjoyed, but some issues with service times.
Value for Money
8.09
Competitive pricing is noted, although some issues may affect perceived value.
Food and Beverage
7.64
Food service times and quality of options were inconsistently reported.
Overall Experience
8.11
Generally good experiences, with room for improvement in various areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:28

Property Description

Luxurious Outdoor Swimming Pool:
Hotel Bali-Hai Acapulco boasts an inviting outdoor swimming pool, perfect for guests to relax and soak up the sun in style.

Complimentary Beach Club Access:
In partnership with a beach club, guests at Hotel Bali-Hai Acapulco can enjoy free tickets and discount coupons for meals, enhancing their beach experience without any extra cost.

Convenient Location:
Situated just a 5-minute walk from the centre of Acapulco, and a short 25-minute drive from Alvarez International Airport, Hotel Bali-Hai Acapulco offers a prime location for both leisure and business travelers.

Book your stay at Hotel Bali-Hai Acapulco now and experience luxury, convenience, and exclusive beach club access!

Important information:

Please note that the first night of the reservation must be paid in advance. Once a booking has been made, the hotel will contact the guest directly to arrange payment by bank transfer.

Please note that parking is limited and subject to availability. Please request it if needed at check-in.

All children +11 years are considered adults.

Maximum occupancy of 6 guests in the superior double room and 4 guests in the standard double room.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 229 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
D
David • family_with_children • mx
8
2026-03-14 • via Nuitee
C
Carl • couple • ca
7
2026-03-14 • via Nuitee
L
Lujano • family_with_children • mx
7
Unificación de criterios
Pros:

Ubicación respecto a los lugares a los que tuve que visitar

Cons:

Información cruzada sobre habitación para personas on discapacidad, la cual cobran mas caro cuando debería ser lo contrario

2026-03-13 • via Nuitee
J
JACKIE • family_with_children • mx
10
Pros:

Todo muy limpio. El personal es muy atento y respetuoso. La ubicación excepcional

Cons:

Solo había agua caliente para bañarse.

2026-03-09 • via Nuitee
R
Raúl • family_with_children • mx
1
Pros:

Nada atentos

Cons:

El personal

2026-03-08 • via Nuitee
D
Doroteo • family_with_children • mx
2
Pros:

La tranquilidad

Cons:

Que tiene que andar uno detrás de la recepcionista para que te prendan y apaguen el aire acondicionado 🙄

2026-03-03 • via Nuitee
L
Luis Sergio • family_with_children • mx
10
Pros:

todo

Cons:

.

2026-02-27 • via Nuitee
W
Wenceslao • family_with_children • mx
1
2026-02-27 • via Nuitee
G
Gonzalez • family_with_children • mx
7
Pros:

Las camas muy cómodas

Cons:

De antemano se q la hora de check in es a las 3 nosotros llegamos antes solo queríamos guardar nuestro equipaje pero la sra q nos atendió fue muy grosera y no nos pudo dar una opción de nada aunque nos cobran un extra

2026-02-26 • via Nuitee
A
Aguayo • couple • mx
5
La estancia bien a secas, podría haber sido mucho mejor.
Pros:

La ubicación magnífica.
No use su restaurante.
La alberca muy bien.
El bar bien.

Cons:

De los 5 días que estuve, solo uno hubo agua caliente, los demás nada.
A la habitación que me asignaron le falta mucho mantenimiento.
A su calle interior le hace falta una buena relaminada.

2026-02-22 • via Nuitee
A
Alejandro Valentin • family_with_children • mx
10
2026-02-14 • via Nuitee
C
CABRERA • family_with_children • mx
5
Les falta mejorar muchas cosas
Pros:

La ubicación esta super céntrica

Cons:

La suciedad de las albercas y de las bases de las camas estaban ya muy viejas

2026-02-13 • via Nuitee
A
Apa • family_with_children • mx
8
Pros:

Precio

Cons:

No funcionó el aire acondicionado

2026-02-12 • via Nuitee
C
CABRERA • family_with_children • mx
5
2026-02-12 • via Nuitee
A
Aveytua • family_with_children • mx
10
Pros:

Todo super bien, no hay agua caliente, pero la realidad es que es tibia por el mismo clima, me encanto

2026-02-12 • via Nuitee
I
Ivan • family_with_children • mx
9
2026-02-11 • via Nuitee
B
Brenda • couple • mx
5
Regular
Pros:

La ubicación, las instalaciones y la disponibilidad del personal de recepción

Cons:

En mi último día de estancia encontré una chinche en la cama, los trabajadores hacían demasiado ruido fuera de la habitación, creo que ahí se reunían, todo el tiempo tenían carritos de basura y ropa fuera de mi habitación, aunque se les pidió guardar silencio porque no dejaban dormir el resto de los días siguió igual, no salía agua caliente de la regadera, no tibia sólo fría

2026-02-10 • via Nuitee
L
Lau Garcia V • family_with_children • mx
7
2026-02-09 • via Nuitee
O
Ocampo • family_with_children • mx
8
Pros:

La ubicación y las instalaciones muy comodas

Cons:

Que no te dan control para el aire acondicionado y el estacionamiento es limitado dejas tu auto donde puedas

2026-01-31 • via Nuitee
L
Lujano • family_with_children • mx
8
Con actitud y de forma constante, segura y firme, el puerto recuperará su categoria
Pros:

La ubicación en términos del sitio al que acudi a realizar trámites

Cons:

No hay rampas de acceso para usuarios de silla de ruedas

2026-01-29 • via Nuitee