Holiday Inn Columbus-Hilliard by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.9 (258 reviews)
5495 Maxwell Place , New Rome , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean and comfortable rooms
Excellent location
Cons:
Blood on sheets
Dirty towels
Too soft pillows
AC noise

Categories

Cleanliness
8.25
Several reviews indicated cleanliness but also mentioned issues like blood on sheets and dirty towels, impacting the score.
Service
9.25
Multiple reviews highlighted friendly and helpful staff, contributing to a positive service experience.
Location
9.25
Guests praised the hotel's proximity to shopping and dining, indicating a very favorable location.
Room Quality
8.75
Rooms were described as clean and comfortable, although some had issues with AC noise.
Amenities
8.75
Guests enjoyed the breakfast and amenities provided, with comments on the coffee maker and bottled water.
Value for Money
8.95
Overall positive sentiment regarding value, although some questioned the extra cost for breakfast.
Food and Beverage
8.75
Breakfast received consistent praise, although one review mentioned a wish for more variety.
Overall Experience
9.25
Overall guest satisfaction was high, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:11

Property Description

Convenient Location
Holiday Inn Columbus-Hilliard, just 6 miles from Ohio State University, offers easy access to nearby attractions.

Modern Amenities
Enjoy the comfort of spacious rooms with flat-screen TVs, free Wi-Fi, and convenient kitchen appliances.

Dining and Fitness Options
Indulge in American cuisine at Hoorah’s Bar and Grill, or keep up with your fitness routine at the 24-hour gym.

Book your stay at Holiday Inn Columbus-Hilliard for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit: USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 258 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.95
Food and Beverage: 8.75
Overall Experience: 9.25
R
Rebecca • family_with_children • us
9
Clean and comfortable
Pros:

Very clean and comfortable. The staff were very friendly and the breakfast was delicious!

Cons:

Nothing about the property that I didn’t like. However I didn’t like how expensive it was and I would assume it was up charged due to the Buckeye Country fest going on the same day we arrived. It seems all the hotels increased their price significantly.

2026-01-19 • via Nuitee
R
Ryan • family_with_children • us
8
2026-01-19 • via Nuitee
R
Richard • couple • us
8
2026-01-19 • via Nuitee
D
David • extended_group • us
6
2026-01-19 • via Nuitee
C
Cyndie • extended_group • us
10
2026-01-19 • via Nuitee
R
Reyes Antonio • couple • us
10
2026-01-16 • via Nuitee
R
Richard • couple • us
10
Very clean & staff were very accommodating!
Pros:

Very clean

Cons:

I liked everything

2026-01-15 • via Nuitee
C
Cheryl • family_with_children • us
8
Pros:

Room was roomy! Good breakfast!

Cons:

No bathtub!

2025-12-07 • via Nuitee
Z
Zach • family_with_children • us
10
Back from a second time.
Pros:

Back to Columbus and had to stay here again. Great beds, shower, and the breakfast is so good. Front desk girls were very nice. Good location close to lots of shopping.

Cons:

Nothing is bad

2025-11-17 • via Nuitee
G
Gary • family_with_children • us
7
2025-11-13 • via Nuitee
P
Peyton • extended_group • us
10
Enjoyed my stay
Pros:

Great location and comfortable stay!

2025-10-29 • via Nuitee
V
Voyager34224295788 • Friends getaway
10
Great place could not be better
Pros:

Perfect experience! So safe! Best lighting! Best security system! So clean. Best breakfast! Great rates! Stay here! Trust me

2025-10-21 • via Tripadvisor
J
Jean • family_with_children • us
10
Pros:

Food was good. Dinner and Breakfast.

Cons:

Nothing

2025-10-16 • via Nuitee
R
Robert • partner
10
Pros:

Room was clean and comfortable. Good breakfast

2025-10-12 • via Nuitee
M
mg4514 • Business • Atlanta, Georgia
8
Solid like a middle aged German woman
Pros:

You always know what you’re gonna get with Holiday Inn. Everything is slightly above average. While it’s not a glowing review, a traveler can appreciate the reliability, no surprises, aspects of a hotel. Clean. Plenty of parking. Decent breakfast. Friendly service. The end.

2025-10-07 • via Tripadvisor
M
michael
10
Pros:

Love their smiles!

2025-10-07 • via Nuitee
J
Jaime • family_with_children • us
10
Pros:

Breakfast and staff were excellent.

Cons:

Nothing

Very pleased

2025-10-06 • via Nuitee
A
Amy • family_with_children • us
6
2025-10-02 • via Nuitee
J
Joseph
10
Pros:

The corridor smell is good, the room is big enough and the service is good. I enjoyed stay in it.

2025-10-02 • via Nuitee
K
Kelli • partner
10
Pros:

This place was updated and very clean! The shower door was so clean I thought there was nothing there because I could see through it. Staff was extremely nice. If I'm ever in the area again I will definitely be back!

2025-09-19 • via Nuitee