Holiday Inn Columbus-Hilliard by IHG

The location was great, everything was so clean!

Caleb at the front desk is very, friendly, knowledgeable and has great customer service. The rooms are very clean and spacious. Thanks Caleb for all of your help, keep up the great work.

Good place to sleep for a night. Did everything it needed to. Nothing weird and out of the ordinary.

The atmosphere was amazing . Ryan was amazing know words can explain his humility and kindness. Those our the type of people that make your business Great and will keep me coming back .
Thank you to the entire staff
Wingene Robison (Jehovah Witnesses)

In town for a family event and right off the bat, I knew it would be a great stay! Caleb greeted us and he was so bubbly and polite! I always feel like the staff is what makes the stay! He was so kind, we even chatted for a bit after check in! The room was clean and bed was super comfy! Would stay again!

I cannot say enough wonderful things about my stay at the Holiday Inn Columbus-Hilliard! From the moment I walked through the doors, I knew this was going to be a great experience.
The first person I met was Caleb at the front desk, and he was absolutely phenomenal. He was warm, welcoming, and incredibly knowledgeable. Traveling can sometimes be stressful, but Caleb made the entire check-in process seamless and completely stress-free. He took the time to answer all of my questions, explained everything thoroughly, and made me feel like a valued guest rather than just another reservation. Exceptional customer service like his is hard to find these days, and he truly set the tone for an amazing stay.

Later that evening, I visited the bar and was lucky enough to be served by Ryan. He was such a joy! Ryan was friendly, outgoing, and had an amazing personality that instantly made the atmosphere fun and inviting. He made the beginning of my evening absolutely perfect. Whether he was making drinks, chatting with guests, or keeping everyone smiling, he went above and beyond to make sure everyone was having a great time. Employees like Ryan are a huge reason why people choose to return to a hotel.

The room itself was outstanding—beautifully maintained, incredibly comfortable, and spotless. I was genuinely impressed by how clean everything was. The bed was comfortable, the room was quiet, and every detail showed that the staff takes pride in keeping the property in excellent condition.
The location was also perfect. It was convenient to everything I needed while still feeling safe, welcoming, and relaxing. The entire hotel exceeded my expectations in every way.

I've stayed at many hotels over the years, and I can honestly say this is one of the nicest hotels I've ever stayed in. What truly makes this place stand out isn't just the beautiful rooms or great location—it's the people. Caleb and Ryan went above and beyond to make my stay memorable, and their outstanding customer service deserves to be recognized.
I highly recommend the Holiday Inn Columbus-Hilliard to anyone visiting the area. I will absolutely be staying here again, and I look forward to my next visit!

This Holiday Inn has the most friendly, welcoming, and accommodating staff. Caleb and Joey were amazing front desk staff...very welcoming. Ryan the bar/ food attendant was above and beyond. I will definitely stay again and recommend anyone to stay.

Very clean, and nice water pressure.

The staff are nice, good services.

Friendly staff

Great location, friendly staff and very helpful, room was great, hotel clean and safe, ate at bar/restaurant, manager Joe was very informative and bar manager suggested food special, was pleasantly surprised how good and reasonable prices were…definitely will return due to a friendly staff and clean hotel

I can tell you this if you go to the bar, it will be amazing, the bartender is awesome and makes amazing drinks. Ryan you are the man!

Beautiful hotel and rooms are so clean and roomy. Ryan the bartender was fantastic and made some great drinks, he is the best. We love staying here.